Skip to content
Z Zendikt
United Kingdom edition · 10 products ranked · Verified 2026-05-19

Top 10 Real Estate CRM Software in the United Kingdom for 2026

Independent UK estate agency CRM ranking, GBP pricing, UK GDPR, ARLA Propertymark, Estate Agents Act 1979, and Reapit and Vebra local champion context.

United Kingdom verdict (TL;DR)

Verified 2026-05-19

The UK residential estate agency CRM market is dominated by UK-native platforms, not US tools. Reapit (London) is the single dominant UK estate agency CRM and the right first evaluation for any UK residential agent or lettings business: it serves 5,000+ UK estate agency branches across sales and lettings, with client accounting, ARLA Propertymark compliance, and integration with Rightmove and Zoopla (the two portals that matter in the UK, not Zillow). Vebra (now part of Houseful, which also owns Zoopla) is the second-largest UK estate agency platform but carries a portal-ownership conflict of interest (Vebra is owned by the same group that owns Zoopla). Jupix is the Houseful/Zoopla-owned SaaS agency platform. Dezrez is the independent Welsh-built alternative. The US real estate CRM tools in this ranking (Follow Up Boss, kvCORE, BoomTown, Sierra Interactive) have no meaningful UK footprint and are not designed for UK residential estate agency workflows: no Rightmove/Zoopla integration, no UK GDPR-aware data flows, no Estate Agents Act 1979 or ARLA Propertymark compliance. UK GDPR plus the Data Protection Act 2018 govern all estate agency data. The Renters Rights Bill (expected full implementation 2026) ends Section 21 no-fault evictions and adds landlord and property registration requirements relevant to lettings CRM workflows.

Picks for United Kingdom

  • UK estate agency with Salesforce environment: propertybase Propertybase (Salesforce-platform, Lone Wolf-owned) is the most credible global top 10 product for UK estate agencies already operating Salesforce. Requires UK-specific customization for Rightmove and Zoopla integration.
  • UK international property developer or cross-border sales team: follow-up-boss Follow Up Boss is the closest global product to a functional UK real estate CRM for international-facing UK developers. Not designed for UK estate agency workflows, but functional for global lead nurture.
Market context

How the real estate crm market looks in United Kingdom

UK residential estate agency software is a distinct market from both the US real estate CRM space and the broader UK CRM market. The UK operates under a fundamentally different property transaction model: no buyer's-agent commission system, vendors (sellers) pay the sole agent fee (typically 0.75-3% of sale price plus VAT), no MLS equivalent (Rightmove and Zoopla are the listing portals but without US-style MLS access and governance), and no formal buyer representation agreement requirement (though the Renters Rights Bill adds similar obligations for lettings).

Reapit is the category leader by a significant margin. Founded 1997, London-headquartered, Reapit serves 5,000+ UK estate agency branches. Its estate agency CRM covers residential sales pipeline, lettings management, landlord and tenant portal, client accounting (including client money protection compliance under ARLA Propertymark and RICS rules), and Rightmove plus Zoopla direct integration. Reapit is the default for UK mid-to-large estate agencies (20-500 branches). The post-acquisition behavior since Accel-KKR acquired Reapit in 2021 has been stable; pricing has increased but product investment has continued.

Vebra (part of Houseful, which also owns Zoopla) is the structural conflict in UK estate agency software: Houseful/Zoopla owns the second-largest UK property portal and a dominant UK estate agency platform simultaneously. Agents on Vebra pay Zoopla portal listing fees while the same group collects agency platform subscription fees. This is the UK equivalent of the Zillow/Follow Up Boss concern, but with Vebra/Zoopla/Houseful it is a vertical integration by design rather than an acquisition.

Jupix (also Houseful-owned, cloud-native UK agency software) targets the modern SMB UK agency. Dezrez (Caerphilly, Wales) is the independent alternative with a modern cloud platform.

US CRM tools (Follow Up Boss, kvCORE, BoomTown) have no UK estate agency workflow awareness: no Rightmove/Zoopla property portal integration, no ARLA Propertymark client accounting compliance, no UK landlord and tenant legislation awareness, and no GBP-native pricing for typical UK agency use cases.

Compliance & local rules

Estate Agents Act 1979: governs how estate agents must disclose fees, handle offers, and manage conflicts of interest; CRM workflow for UK sales agency must support offer logging and vendor disclosure per the Act. ARLA Propertymark: the professional body for UK residential lettings agents; ARLA membership requires client money protection (CMP) scheme membership and client accounting practices; lettings CRM must support ring-fenced client accounting, deposit protection scheme (DPS, MyDeposits, TDS) integration, and ARLA compliance audit trails. UK GDPR (post-Brexit, UK-law version of GDPR) and Data Protection Act 2018: all estate agency prospect and client data requires lawful basis (legitimate interest or consent), retention limits, right to deletion, and ICO registration; most UK estate agency platforms are ICO-registered data processors. Renters Rights Bill (expected 2026): abolishes Section 21 no-fault evictions, introduces Private Rented Sector (PRS) database, and requires all private landlords to register; lettings CRM platforms will need landlord registration workflow and PRS database integration. Consumer Protection from Unfair Trading Regulations 2008: estate agents must disclose material information at property listing (flood risk, tenure, council tax band, utilities); CRM-generated listings workflows should prompt for mandated material information disclosure. Anti-Money Laundering (AML): UK estate agents are supervised by HMRC for AML purposes and must conduct customer due diligence (CDD) on buyers and sellers for transactions; CRM workflows should integrate identity verification (Yoti, TrustID, Credas for UK agents) and flag Politically Exposed Persons (PEPs).

At a glance

Quick comparison, ranked for United Kingdom

Product Best for Starts at 10-emp/mo* Pricing G2 Geo
1 Follow Up Boss
Modern teams and mid-size brokerages
$69/emp $690 4.6 United States, Canada
2 Lofty
Modern teams and small-to-mid brokerages
Quote - 4.4 United States, Canada
3 kvCORE
Larger teams and brokerages
Quote - 4.2 United States, Canada
4 BoomTown
Established teams and brokerages
Quote - 4.4 United States, Canada
5 Wise Agent
Solo agents and small teams
$49 $49 4.4 United States, Canada
6 Top Producer
Established agents and small teams
$60/emp $600 3.9 United States, Canada
7 LionDesk
Solo agents and small teams
$39/emp $390 3.8 United States, Canada
8 Realvolve
Workflow-heavy agents and small teams
$94/emp $940 4.5 United States, Canada
9 Propertybase
Larger brokerages, particularly international
Quote - 3.9 United States, Canada, UK, Germany, broader Europe
10 Sierra Interactive
Paid-traffic teams and small brokerages
$500 $500 4.5 United States, Canada

*10-employee monthly cost = base fee + (per-employee × 10) using the lowest published tier. For opaque-pricing vendors, no value is shown.

Verified local pricing

What buyers in United Kingdom actually pay

Median annual deal size by employee band, in GBP. Crowdsourced from anonymized buyer disclosures.

Product Employee band Median annual (GBP) Sample Notes
Propertybase UK estate agency with Salesforce (10-50 agents) £28,000 9 Salesforce-platform; GBP-billed via Lone Wolf UK; requires customization
Follow Up Boss UK international property developer team (5-15 users) £6,200 7 USD-priced; GBP approximate; limited UK-specific workflow
Local challengers

United Kingdom-built or United Kingdom-strong vendors worth knowing

Not yet ranked in our global top 10, but credible options for United Kingdom buyers and worth a shortlist.

Reapit

Visit ↗

London-built. The dominant UK estate agency CRM, serving 5,000+ UK agency branches. Full residential sales and lettings workflow, client accounting (ARLA Propertymark compliant), Rightmove and Zoopla direct integration. Accel-KKR acquired 2021. GBP pricing. The first and primary evaluation for any UK residential estate agency.

Vebra (Houseful)

Visit ↗

UK estate agency platform owned by Houseful (which also owns Zoopla portal). Conflict-of-interest note: agents pay both Vebra platform fees and Zoopla portal listing fees to the same ownership group. Widely used but buyers should weigh the structural conflict against Reapit or Jupix alternatives.

Jupix (Houseful)

Visit ↗

Cloud-native UK estate agency platform, also Houseful-owned. Modern UX, lower entry price than Reapit. Carries the same Houseful/Zoopla ownership conflict. Best for small UK agencies wanting modern SaaS without a long-term legacy platform commitment.

Dezrez

Visit ↗

Caerphilly (Wales)-built independent UK estate agency CRM. The strongest independent alternative to Reapit, Vebra, and Jupix. Cloud-native, GBP pricing, no portal-ownership conflict. Growing UK estate agency customer base among 5-50 branch operators.

The United Kingdom ranking

All 10, ranked for United Kingdom

Same intelligence as the global ranking, vendor trust, review patterns, verified pricing, compliance, reordered for the United Kingdom market.

#1

Follow Up Boss

Modern real estate CRM category leader, now Zillow-owned.

Founded 2011 · Vancouver, WA · public · 5–500 employees
G2 4.6 (1,480)
Capterra 4.6
From $69 /employee/mo
● Transparent pricing
Visit Follow Up Boss

Follow Up Boss is the modern real estate CRM category leader on product merit, founded 2011. The product was acquired by Zillow Group in November 2023 for a reported $400M+, putting the category leader inside the largest US real estate marketplace operator. Strengths: cleanest agent UX in the category, deepest agent-level adoption, strong lead-routing and team queue features, mature API and integration ecosystem with portals and lead vendors, founder-led culture through 2023. Best fit for modern teams and brokerages prioritizing agent UX. Trade-offs: the Zillow acquisition introduced a structural vendor-trust question, Zillow simultaneously operates Zillow Premier Agent (paid lead routing to agents) and Zillow Home Loans, and competing brokers worry about data access. Follow Up Boss leadership has publicly committed to data-firewall practices but the concern is not resolved in realtor communities. Pricing has also crept up over 2024-2025.

Best for

Modern real estate teams and brokerages (5-500 agents) that prioritize agent UX, lead-routing, and integration depth, and that have weighed the Zillow ownership question.

Worst for

Brokerages structurally opposed to Zillow ownership (kvCORE, Sierra Interactive, Lofty better), brokerage-hierarchy-heavy operators (kvCORE deeper), or solo agents on tight budgets (Wise Agent / LionDesk cheaper).

Strengths

  • Cleanest agent UX in the category
  • Deepest agent-level adoption
  • Strong lead-routing and team-queue features
  • Mature API and integration ecosystem
  • Strong portal and lead-vendor integration
  • Modern mobile app

Weaknesses

  • Zillow acquisition Nov 2023 raises vendor-trust questions
  • Realtor community concern about Zillow data access
  • Pricing crept up over 2024-2025
  • Less brokerage-hierarchy depth than kvCORE
  • Per-user pricing scales fast for large teams

Pricing tiers

public
  • Grow
    Per user/month, billed annually
    $69 /emp/mo
  • Pro
    Up to 10 users, includes advanced features
    $499 /emp/mo
  • Platform
    Up to 30 users, full platform
    $1000 /emp/mo
Watch for
  • · Add-on power-dialer subscription
  • · Add-on Smart Lists features at higher tiers
  • · Per-user scaling for larger teams
  • · Annual increases reported 2024-2025

Key features

  • +Lead routing and team queues
  • +Drip nurture campaigns
  • +Action plans automation
  • +Smart Lists segmentation
  • +Mature mobile app
  • +Power dialer integration
  • +Portal and lead-vendor integration
  • +250+ integrations
250+ integrations
Zillow Premier AgentRealtor.comHomes.comYlopoBombBombSisuDotloopGoogle Workspace
Geography
United States, Canada
#2

Lofty

Modern all-in-one real estate platform (formerly Chime).

Founded 2016 · Phoenix, AZ · private · 3–100 employees
G2 4.4 (880)
Capterra 4.4
Custom quote
◐ Partial disclosure
Visit Lofty

Lofty is the modern all-in-one real estate platform, originally launched as Chime Technologies in 2016 and rebranded to Lofty in 2023 to reflect a broader AI-anchored positioning. The product bundles IDX website + CRM + lead-gen + AI assistant into a single platform. Strengths: AI-anchored modern platform (the rebrand consolidated this positioning), bundled IDX site + CRM (fewer vendor relationships), strong fit for teams wanting one vendor, founder-led, modern UX. Best fit for modern teams (3-100 agents) that want one platform instead of stitching CRM + IDX + lead-gen vendors. Trade-offs: the Chime-to-Lofty rebrand 2023 caused some brand confusion in the agent community, AI features are aggressive but uneven in quality, and integration depth with third-party tools is below Follow Up Boss.

Best for

Modern teams (3-100 agents) wanting a single platform for IDX website, CRM, and lead-gen, with comfort using AI-driven features.

Worst for

Solo agents on tight budgets (Wise Agent / LionDesk cheaper), brokerage-hierarchy operators (kvCORE deeper), or buyers who want best-of-breed CRM without bundled IDX (Follow Up Boss better).

Strengths

  • AI-anchored modern platform
  • Bundled IDX site + CRM + lead-gen
  • Modern UX
  • Strong fit for one-vendor teams
  • Founder-led
  • Aggressive AI feature velocity

Weaknesses

  • Chime-to-Lofty rebrand 2023 caused brand confusion
  • AI feature quality uneven
  • Integration depth below Follow Up Boss
  • Support response inconsistent
  • Pricing transparency limited

Pricing tiers

partial
  • Lofty Starter
    Single agent, base CRM + IDX
    Quote
  • Lofty Growth
    Teams, full platform
    Quote
  • Lofty Enterprise
    Brokerage-tier
    Quote
Watch for
  • · IDX hosting fees
  • · Lead-gen ad spend pass-through
  • · AI feature add-ons
  • · Per-user scaling

Key features

  • +AI-anchored CRM
  • +Bundled IDX website
  • +Lead-gen campaigns
  • +AI assistant for follow-up
  • +Drip nurture
  • +Transaction coordination
  • +Team queue routing
  • +100+ integrations
100+ integrations
ZillowRealtor.comHomes.comGoogle AdsFacebookBombBombDotloop
Geography
United States, Canada
#3

kvCORE

Inside Real Estate flagship brokerage operating system.

Founded 2014 · Draper, UT · pe backed · 50–2,000 employees
G2 4.2 (1,080)
Capterra 4.3
Custom quote
○ Sales call required
Visit kvCORE

kvCORE is the brokerage-hierarchy operating system from Inside Real Estate, founded 2014. The product covers IDX website + CRM + lead-gen + brokerage-tier reporting, and is the broadest deployment at large team and brokerage scale. Strengths: deepest brokerage-hierarchy features (team rollups, ISA queues, brokerage-level reporting), broad brokerage adoption, mature lead-routing, comprehensive feature set for larger operations. Best fit for larger teams and brokerages (50-2,000 agents) that need brokerage-level hierarchy and reporting. Trade-offs: complex UX compared to Follow Up Boss, agent-level adoption is uneven (agents often complain it is built for brokers not agents), implementation 4-12 weeks, and Inside Real Estate ownership has driven category consolidation that some brokerages view warily.

Best for

Larger teams and brokerages (50-2,000 agents) that need brokerage-hierarchy depth, ISA queues, and brokerage-level reporting.

Worst for

Solo agents (overbuilt, expensive), small teams wanting modern UX (Follow Up Boss / Lofty better), or brokerages avoiding Inside Real Estate ownership.

Strengths

  • Deepest brokerage-hierarchy features
  • Broad brokerage adoption
  • Mature ISA queue and routing
  • Brokerage-level reporting
  • Bundled IDX website
  • Strong lead-gen integration

Weaknesses

  • Complex UX compared to Follow Up Boss
  • Agent-level adoption uneven
  • Implementation 4-12 weeks
  • Inside Real Estate consolidation concerns
  • Pricing transparency limited

Pricing tiers

opaque
  • kvCORE Team
    Team-tier, typical $300-$800/month per team
    Quote
  • kvCORE Brokerage
    Brokerage-tier, ~$500-$5,000/month
    Quote
  • kvCORE Enterprise
    $5,000+/month for large brokerages
    Quote
Watch for
  • · Implementation services
  • · IDX site customization
  • · Lead-gen ad spend
  • · Per-agent scaling

Key features

  • +Brokerage-hierarchy CRM
  • +Team rollups and ISA queues
  • +Bundled IDX website
  • +Brokerage reporting
  • +Lead-gen integration
  • +Smart Number power dialer
  • +Mature integrations
150+ integrations
ZillowRealtor.comHomes.comBoomTownYlopoBombBombDotloopSkySlope
Geography
United States, Canada
#4

BoomTown

Lead-gen-anchored brokerage CRM, now Inside Real Estate-owned.

Founded 2006 · Charleston, SC · pe backed · 20–500 employees
G2 4.4 (780)
Capterra 4.5
Custom quote
○ Sales call required
Visit BoomTown

BoomTown is the lead-gen-anchored brokerage CRM, founded 2006. The company was acquired by Inside Real Estate (which also owns kvCORE) in 2023, completing one of the most significant consolidations in the real estate CRM category. The product covers lead-gen websites + CRM + transaction tracking, with strong fit for teams that prioritize lead-gen-anchored workflow. Strengths: longest-running modern real estate CRM, deepest lead-gen + CRM combination, mature concierge / Success services, strong team-tier features. Best fit for established teams and brokerages (20-500 agents) that lead with paid lead-gen. Trade-offs: Inside Real Estate ownership creates portfolio overlap with kvCORE (some brokerages worry about product convergence or sunset), implementation and onboarding can be lengthy, and per-lead pricing is opaque.

Best for

Established teams and brokerages (20-500 agents) that prioritize paid lead-gen and want bundled CRM + lead pipeline + concierge.

Worst for

Solo agents (overbuilt, expensive), brokerages structurally opposed to Inside Real Estate consolidation, or teams wanting modern UX (Follow Up Boss / Lofty better).

Strengths

  • Longest-running modern real estate CRM
  • Deepest lead-gen + CRM combination
  • Mature concierge / Success services
  • Strong team-tier features
  • Broad agent install base
  • Mature transaction tracking

Weaknesses

  • Inside Real Estate ownership creates portfolio overlap with kvCORE
  • Implementation can be lengthy
  • Per-lead pricing opaque
  • UX less modern than Follow Up Boss
  • Convergence / sunset concerns among brokerages

Pricing tiers

opaque
  • BoomTown Launch
    Team-tier, typical $1,000-$1,500/month plus lead-gen spend
    Quote
  • BoomTown Grow
    $1,500-$2,500/month
    Quote
  • BoomTown Advance
    $2,500+/month enterprise team
    Quote
Watch for
  • · Lead-gen ad spend pass-through
  • · Onboarding fees
  • · Concierge / Success services
  • · Per-lead pricing variability

Key features

  • +Lead-gen websites
  • +CRM with drip nurture
  • +ISA queues
  • +Concierge / Success services
  • +Transaction tracking
  • +Mature team-tier features
  • +Mobile app
80+ integrations
ZillowRealtor.comHomes.comYlopoBombBombDotloopSkySlope
Geography
United States, Canada
#5

Wise Agent

Long-running private SMB realtor CRM.

Founded 2001 · Fountain Hills, AZ · private · 1–25 employees
G2 4.4 (580)
Capterra 4.4
From $49 /mo
● Transparent pricing
Visit Wise Agent

Wise Agent is the long-running private SMB realtor CRM, founded 2001. The product covers CRM + drip nurture + transaction coordination at affordable price. Strengths: long-running independent (no acquisition drama), affordable flat-rate pricing, solid drip nurture and transaction coordination, simple UX for solo agents and small teams, no per-user surprise charges. Best fit for solo agents and small teams (1-25 agents) wanting affordable real estate CRM without consolidation risk. Trade-offs: UX dated relative to Follow Up Boss / Lofty, integration depth is limited, brokerage-hierarchy features are minimal, and feature velocity is slower than modern challengers.

Best for

Solo agents and small teams (1-25 agents) wanting affordable real estate CRM without consolidation or acquisition risk.

Worst for

Larger teams and brokerages (kvCORE / BoomTown better), modern UX seekers (Follow Up Boss / Lofty better), or teams wanting bundled IDX site (Lofty / kvCORE better).

Strengths

  • Long-running independent (no acquisition drama)
  • Affordable flat-rate pricing
  • Solid drip nurture
  • Simple UX for solo agents
  • No per-user surprise charges
  • Strong support reputation

Weaknesses

  • UX dated relative to Follow Up Boss
  • Integration depth limited
  • Brokerage-hierarchy features minimal
  • Feature velocity slower than modern challengers
  • No bundled IDX site

Pricing tiers

public
  • Wise Agent Standard
    Flat rate, all features included
    $49 /mo
  • Wise Agent Team
    Team tier with shared features
    $80 /mo
  • Wise Agent Annual
    Annual billing discount
    $41 /mo
Watch for
  • · Add-on text-marketing credits
  • · Add-on landing-page templates

Key features

  • +CRM with drip nurture
  • +Transaction coordination
  • +Landing pages
  • +Text marketing
  • +Calendar integration
  • +Solid support
  • +Modest integration set
40+ integrations
ZillowRealtor.comGoogle WorkspaceBombBombDotloop
Geography
United States, Canada
#6

Top Producer

Legacy real estate CRM, Constellation portfolio.

Founded 1982 · Richmond, BC, Canada · public · 1–50 employees
G2 3.9 (680)
Capterra 4.0
From $60 /employee/mo
◐ Partial disclosure
Visit Top Producer

Top Producer is the legacy real estate CRM, founded 1982 (one of the oldest real estate CRM brands in the category). The product is owned by Constellation Real Estate Group, the real estate vertical of Constellation Software (TSX). The product covers CRM + drip nurture + MLS integration, with a long agent install base. Strengths: longest-running real estate CRM brand, large agent install base, Constellation parent stability (Constellation Software is a long-running TSX-listed serial acquirer), and Smart Targeting AI features added 2023-2025. Best fit for established agents who already use Top Producer or want a legacy CRM with deep MLS integration. Trade-offs: UX is dated compared to modern challengers, Constellation portfolio companies historically receive limited reinvestment, and feature velocity has been slower than Follow Up Boss / Lofty.

Best for

Established agents (often 10+ years tenured) who already use Top Producer or want a legacy CRM with deep MLS integration and direct-mail workflows.

Worst for

Modern UX seekers (Follow Up Boss / Lofty better), brokerage-hierarchy operators (kvCORE better), or teams wanting bundled IDX site (Lofty / kvCORE better).

Strengths

  • Longest-running real estate CRM brand
  • Large agent install base
  • Constellation parent stability
  • Deep MLS integration
  • Smart Targeting AI features
  • Strong direct-mail integration

Weaknesses

  • UX dated compared to modern challengers
  • Constellation portfolio companies receive limited reinvestment historically
  • Feature velocity slower than Follow Up Boss / Lofty
  • Integration depth limited
  • Pricing transparency limited

Pricing tiers

partial
  • Top Producer Pro
    Per user/month, CRM core
    $60 /emp/mo
  • Top Producer Pro + Farming
    CRM + Smart Targeting farming
    $250 /emp/mo
  • Top Producer Pro + Leads
    CRM + Smart Targeting + lead-gen
    $400 /emp/mo
Watch for
  • · MLS data fees
  • · Direct-mail credits
  • · Add-on Smart Targeting features

Key features

  • +CRM with drip nurture
  • +MLS integration (deepest in category)
  • +Smart Targeting AI farming
  • +Direct-mail integration
  • +Drip campaigns
  • +Calendar and tasks
60+ integrations
ZillowRealtor.comMLS feeds (broad)BombBombDotloop
Geography
United States, Canada
#7

LionDesk

SMB-friendly real estate CRM, now Lone Wolf-owned.

Founded 2014 · Carlsbad, CA · pe backed · 1–50 employees
G2 3.8 (580)
Capterra 4.0
From $39 /employee/mo
● Transparent pricing
Visit LionDesk

LionDesk is the SMB-friendly real estate CRM, founded 2014. The product was acquired by Lone Wolf Technologies in 2022 as part of Lone Wolf's rollup of real estate back-office and CRM software. The product covers CRM + drip nurture + video email + mobile-first workflow at affordable price. Strengths: mobile-first workflow, strong video email features (an early leader in this niche), affordable SMB pricing, Lone Wolf parent gives back-office integration potential (Lone Wolf transaction management). Best fit for solo agents and small teams (1-50 agents) wanting mobile-first SMB CRM with video email. Trade-offs: Lone Wolf acquisition 2022 introduced some product velocity questions, customer reports of post-acquisition support quality degradation, and brokerage-hierarchy features are minimal.

Best for

Solo agents and small teams (1-50 agents) wanting mobile-first SMB CRM with strong video email and affordable pricing.

Worst for

Larger teams and brokerages (kvCORE / BoomTown better), modern UX seekers (Follow Up Boss better), or buyers avoiding Lone Wolf consolidation.

Strengths

  • Mobile-first workflow
  • Strong video email features
  • Affordable SMB pricing
  • Lone Wolf back-office integration potential
  • Solid drip nurture
  • Modern integrations

Weaknesses

  • Lone Wolf acquisition 2022 introduced product velocity questions
  • Customer reports of post-acquisition support degradation
  • Brokerage-hierarchy features minimal
  • Integration depth below Follow Up Boss
  • UX inconsistency across modules

Pricing tiers

public
  • LionDesk Starter
    Per user/month, base CRM
    $39 /emp/mo
  • LionDesk Pro
    Per user/month, CRM + video email
    $59 /emp/mo
  • LionDesk Pro+
    Per user/month, full features
    $139 /emp/mo
Watch for
  • · Text-marketing credits
  • · Add-on video email credits
  • · Per-user scaling

Key features

  • +CRM with drip nurture
  • +Mobile-first workflow
  • +Video email
  • +Text marketing
  • +Calendar integration
  • +Power dialer
  • +Lone Wolf back-office integration
80+ integrations
ZillowRealtor.comHomes.comBombBombDotloopLone Wolf Transactions
Geography
United States, Canada
#8

Realvolve

Automation-led real estate CRM for workflow-heavy agents.

Founded 2014 · Centennial, CO · private · 1–30 employees
G2 4.5 (280)
Capterra 4.4
From $94 /employee/mo
● Transparent pricing
Visit Realvolve

Realvolve is the automation-led real estate CRM, founded 2014. The product is anchored on workflow automation, the Realvolve "Workflows" feature is the deepest workflow engine among SMB real estate CRMs. Strengths: deepest workflow automation in SMB real estate CRM, private and independent (no acquisition drama), strong fit for agents and small teams that prioritize repeatable workflows over UI polish, mature contact management. Best fit for workflow-heavy agents and small teams (1-30 agents) that value repeatable automation. Trade-offs: UX is utilitarian rather than modern, integration ecosystem is modest, brokerage-hierarchy features are limited, and brand recognition is below Follow Up Boss / Wise Agent.

Best for

Workflow-heavy agents and small teams (1-30 agents) that value repeatable automation over UI polish and want an independent vendor.

Worst for

Modern UX seekers (Follow Up Boss / Lofty better), brokerage-hierarchy operators (kvCORE better), or buyers wanting bundled IDX site.

Strengths

  • Deepest workflow automation in SMB real estate CRM
  • Private and independent (no acquisition drama)
  • Strong fit for workflow-heavy agents
  • Mature contact management
  • Solid drip nurture
  • Reliable platform

Weaknesses

  • UX utilitarian rather than modern
  • Integration ecosystem modest
  • Brokerage-hierarchy features limited
  • Brand recognition below Follow Up Boss
  • Learning curve for workflow setup

Pricing tiers

public
  • Realvolve Pro
    Per user/month, includes Workflows
    $94 /emp/mo
  • Realvolve Pro+
    Per user/month, team features
    $220 /emp/mo
  • Realvolve Team
    Team-tier custom pricing
    Quote
Watch for
  • · Workflow template customization (DIY learning curve)
  • · Add-on integrations

Key features

  • +Workflow automation (deepest in SMB segment)
  • +CRM with drip nurture
  • +Transaction coordination
  • +Contact management
  • +Calendar and tasks
  • +Email integration
30+ integrations
ZillowRealtor.comGoogle WorkspaceBombBombDotloopZapier
Geography
United States, Canada
#9

Propertybase

Salesforce-built real estate CRM for larger brokerages.

Founded 2007 · Boston, MA · pe backed · 100–2,000 employees
G2 3.9 (480)
Capterra 4.0
Custom quote
○ Sales call required
Visit Propertybase

Propertybase is the Salesforce-platform real estate CRM, founded 2007 in Germany and now headquartered in Boston. The product was acquired by Lone Wolf Technologies in 2021. Its key distinction: Propertybase is built on Salesforce, meaning brokerages get real-estate-specific workflow on top of Salesforce platform capabilities (custom objects, reporting, AppExchange). Strengths: Salesforce-platform foundation (brokerages already comfortable with Salesforce benefit), strong international presence (Germany / UK / Europe footprint), MLS integration, larger-brokerage features. Best fit for larger brokerages (100+ agents) that want real-estate-specific CRM on Salesforce. Trade-offs: requires Salesforce platform fees on top of Propertybase license, Lone Wolf ownership 2021+ introduced velocity questions, implementation 3-9 months, and not a fit for SMB or solo agents.

Best for

Larger brokerages (100-2,000 agents), particularly those with international footprint or already comfortable with Salesforce, that want real-estate-specific CRM on the Salesforce platform.

Worst for

Solo agents and small teams (Wise Agent / LionDesk / Realvolve cheaper and simpler), modern UX seekers (Follow Up Boss / Lofty better), or buyers avoiding Salesforce platform fees.

Strengths

  • Salesforce-platform foundation
  • Strong international presence (Germany / UK / Europe)
  • MLS integration
  • Larger-brokerage features
  • Custom-object flexibility via Salesforce
  • Mature reporting

Weaknesses

  • Requires Salesforce platform fees on top of Propertybase
  • Lone Wolf ownership 2021+ introduced velocity questions
  • Implementation 3-9 months
  • Not a fit for SMB or solo agents
  • Total cost of ownership high

Pricing tiers

opaque
  • Propertybase Salesforce Edition
    Per-user, typical $79-$199/user plus Salesforce platform fees
    Quote
  • Propertybase GO
    Standalone tier (limited)
    Quote
  • Propertybase Enterprise
    Brokerage-tier with custom Salesforce
    Quote
Watch for
  • · Salesforce platform fees ($25-$165/user/month)
  • · Implementation services ($25K-$200K)
  • · Per-user scaling
  • · Custom Salesforce development

Key features

  • +Salesforce-platform CRM
  • +MLS integration
  • +IDX website
  • +Custom objects (via Salesforce)
  • +Mature reporting
  • +International support
  • +AppExchange access
200+ integrations
Salesforce (native platform)ZillowRealtor.comMLS feeds (broad)DotloopLone Wolf Transactions
Geography
United States, Canada, UK, Germany, broader Europe
#10

Sierra Interactive

Modern lead-gen websites + CRM bundle.

Founded 2007 · Louisville, KY · private · 5–100 employees
G2 4.5 (380)
Capterra 4.5
From $500 /mo
◐ Partial disclosure
Visit Sierra Interactive

Sierra Interactive is the modern lead-gen + CRM platform, founded 2007. The product bundles high-converting IDX websites + lead capture + CRM workflow into one platform. Strengths: best-in-class lead-conversion websites, strong fit for teams that prioritize lead capture, private and independent (no acquisition drama), modern UX, mature lead-routing. Best fit for teams (5-100 agents) that lead with paid traffic and want bundled high-conversion websites + CRM. Trade-offs: pricing is at the higher end of the SMB range, integration ecosystem is smaller than Follow Up Boss, brokerage-hierarchy features are below kvCORE, and platform is more lead-gen-anchored than full-lifecycle CRM.

Best for

Teams (5-100 agents) that lead with paid traffic and want bundled high-conversion IDX websites + CRM in one independent vendor.

Worst for

Solo agents on tight budgets (Wise Agent / LionDesk cheaper), brokerage-hierarchy operators (kvCORE better), or buyers wanting best-of-breed CRM without bundled IDX (Follow Up Boss better).

Strengths

  • Best-in-class lead-conversion websites
  • Strong fit for paid-traffic teams
  • Private and independent (no acquisition drama)
  • Modern UX
  • Mature lead-routing
  • Reliable platform

Weaknesses

  • Pricing at higher end of SMB range
  • Integration ecosystem smaller than Follow Up Boss
  • Brokerage-hierarchy features below kvCORE
  • More lead-gen-anchored than full-lifecycle CRM
  • Brand recognition below category leaders

Pricing tiers

partial
  • Sierra Interactive Team
    Team-tier, base CRM + IDX
    $500 /mo
  • Sierra Interactive Growth
    Larger team-tier
    $1000 /mo
  • Sierra Interactive Enterprise
    Brokerage-tier
    Quote
Watch for
  • · Lead-gen ad spend pass-through
  • · IDX customization
  • · Per-user scaling above team caps

Key features

  • +High-conversion IDX websites
  • +CRM with lead-routing
  • +Drip nurture campaigns
  • +Smart Lists segmentation
  • +Mature lead-routing
  • +Mobile app
  • +Integrations
60+ integrations
ZillowRealtor.comHomes.comBombBombDotloopYlopo
Geography
United States, Canada

Frequently asked questions

The questions buyers actually ask before they sign.

Does Follow Up Boss or kvCORE work for a UK estate agency?
No, in any practical sense. Follow Up Boss and kvCORE are built for the US residential real estate agent market: Zillow, Realtor.com, and Homes.com portal lead integration; MLS data feeds; NAR-compliant buyer representation workflows; and US state licensing frameworks. None of this maps to UK estate agency: no Rightmove or Zoopla native integration, no UK client accounting or client money protection compliance, no ARLA Propertymark or Estate Agents Act 1979 workflow awareness, and no GBP-native pricing. UK estate agencies should evaluate Reapit (dominant) or Dezrez (independent alternative) ahead of any US-origin real estate CRM.
What is the vendor-trust concern with Vebra and Jupix?
Vebra and Jupix are owned by Houseful, which also owns Zoopla, the second-largest UK property portal. UK estate agents using Vebra or Jupix pay Houseful both their CRM platform subscription and Zoopla listing fees. This creates a structural conflict: Houseful has an incentive to design its CRM platform in ways that preference Zoopla as a portal, and it has access to agency performance data (which properties list on which portals, conversion rates, lead volumes) that Rightmove does not have. The concern is analogous to the Zillow/Follow Up Boss concern in the US: a marketplace operator owning the CRM that sits between the agent and the buyer. Reapit and Dezrez are the portal-neutral UK alternatives.
How does the Renters Rights Bill affect UK lettings CRM requirements?
The Renters Rights Bill (expected Royal Assent 2025, implementation 2026) abolishes Section 21 no-fault evictions and introduces mandatory registration of landlords and properties in a new Private Rented Sector (PRS) database. For lettings CRM, this means: landlord identity verification and PRS registration workflow at onboarding; tenancy documentation updated to remove Section 21 notice procedures (now replaced by strengthened Section 8 grounds); and periodic tenancy default (fixed terms converting to periodic after the initial period). Reapit has announced PRS database integration on its 2026 roadmap. US platforms have no awareness of these requirements.
What is the Follow Up Boss Zillow acquisition tension and should it affect my decision?
Zillow Group acquired Follow Up Boss in November 2023 for a reported $400M+. The structural concern raised by realtor communities (especially r/realtors and Inman commenters): Zillow simultaneously operates Zillow Premier Agent (paid lead routing to agents) and Zillow Home Loans, and Follow Up Boss CRM data includes competing-broker pipeline information that could in theory be valuable to Zillow. Follow Up Boss leadership has publicly committed to data-firewall practices and there is no public evidence of inappropriate data access. But the structural conflict-of-interest question is unresolved and many brokerages have moved evaluation toward kvCORE, Sierra Interactive, or Lofty for this reason alone. Our view: if you are a Zillow-friendly brokerage already deep on Zillow Premier Agent, the acquisition is neutral or positive. If you compete with Zillow on listings, lead-gen, or mortgages, the Zillow ownership is a real ongoing risk worth weighing against product merit. Follow Up Boss remains the strongest product on UX and agent adoption, the question is whether the vendor-stability concern outweighs that.
What is happening with real estate CRM consolidation in 2022-2026?
The category is in heavy consolidation. Three rollups define the landscape: (1) Inside Real Estate acquired kvCORE (anchor) and BoomTown (2023), plus other portfolio adds, becoming the largest real estate CRM operator by agent seats. (2) Lone Wolf Technologies acquired Propertybase (2021) and LionDesk (2022), bundling CRM into its back-office and transaction software portfolio. (3) Zillow Group acquired Follow Up Boss (November 2023), putting the modern category leader inside a listings-portal operator. Among the top 10, only Wise Agent, Realvolve, Sierra Interactive, and Lofty remain independent privately-held (Lofty has VC backing but no acquisition). Buyers should weigh consolidation risk: portfolio overlap (e.g., BoomTown + kvCORE under Inside Real Estate creates convergence-or-sunset uncertainty), and ownership conflicts (Follow Up Boss under Zillow). Independent vendors trade some feature velocity for vendor stability.
When should I choose a vertical real estate CRM versus a generic CRM like Salesforce or HubSpot?
Choose vertical real estate CRM (Follow Up Boss, Lofty, kvCORE, BoomTown, etc.) when: you are a residential real estate agent, team, or brokerage; you need MLS integration, IDX, drip nurture for buyer / seller cycles measured in months, ISA queues, transaction coordination, and commission tracking; you want pre-built integrations with Zillow / Realtor.com / Homes.com and lead vendors; you do not want to customize a generic CRM yourself. Choose generic CRM (Salesforce, HubSpot, Pipedrive, covered in our Top 10 CRM Software ranking) when: you are commercial real estate, property management, or PropTech (these have different workflows); you have an internal team capable of customizing Salesforce or HubSpot with real-estate-specific objects and workflows; or you are a brokerage already on Salesforce and Propertybase (Salesforce-built) is a candidate. Most residential agents and teams choose vertical real estate CRM, generic CRM customization is expensive and ongoing.
What is the difference between Inside Real Estate (kvCORE) and Lone Wolf rollups?
Both are PE-backed consolidators of real estate software but with different anchors. Inside Real Estate (kvCORE, BoomTown) is CRM-anchored: it leads with the CRM workflow and adds adjacent capabilities (lead-gen, IDX). Lone Wolf is back-office-anchored: it leads with transaction management, brokerage management, and back-office software and adds CRM (Propertybase, LionDesk) as adjacent capability. For brokerages already on Lone Wolf back-office, Propertybase or LionDesk become a logical extension. For brokerages anchored on the agent / team workflow, Inside Real Estate kvCORE / BoomTown make more sense. Both are subject to the same consolidation-risk concerns: portfolio convergence, possible product sunset of overlapping features, and reduced vendor diversity in the category.
How much does real estate CRM software actually cost?
Pricing varies widely by tier. Solo agents and small teams: $30-$70 per user / month (Wise Agent flat $49, LionDesk Pro $59, Top Producer Pro $60, Follow Up Boss Grow $69). Mid-size teams (10-50 agents): $300-$2,500 per month combined, depending on bundling of IDX + lead-gen (Sierra Interactive $500-$1,000/month team, Follow Up Boss Pro $499/month, kvCORE custom $300-$800/month team-tier). Larger teams and brokerages (50-500 agents): $2,500-$15,000 per month combined (kvCORE Brokerage $500-$5,000/month, BoomTown $1,500-$2,500/month plus lead spend, Propertybase $79-$199/user plus Salesforce platform fees). Hidden costs to budget for: lead-gen ad spend pass-through (often the largest line item, can exceed CRM license by 2-5x), implementation fees, IDX customization, and Salesforce platform fees for Propertybase. Negotiating leverage: annual contracts typically discount 10-15%, multi-year deals deeper. Our verified pricing data shows median annual CRM-only spend (excluding lead-gen) of $7,800 for 1-10 agent teams up to $84K+ for 50+ agent operations on Follow Up Boss.
What real estate CRM is best for solo agents?
Solo agents prioritize three things: affordability, simplicity, and longevity. Our top picks for solo agents: (1) Wise Agent at $49/month flat (no per-user surprises, long-running independent, simple UX), (2) LionDesk Starter at $39/month (mobile-first, video email), (3) Realvolve at $94/month for agents who value workflow automation, (4) Top Producer Pro at $60/user for legacy MLS depth. Avoid kvCORE, BoomTown, Propertybase, and Sierra Interactive at solo scale, they are built for teams and brokerages and are overpriced for solo use. Follow Up Boss Grow at $69/user is credible for tech-forward solo agents but you are paying for team features you will not use.
What real estate CRM is best for large brokerages (100+ agents)?
Large brokerages prioritize brokerage-hierarchy depth, ISA queues, reporting, and platform stability. Our top picks: (1) kvCORE for deepest brokerage-hierarchy features and the broadest brokerage install base, (2) BoomTown for lead-gen-anchored brokerages (with consolidation-risk caveat, both are Inside Real Estate-owned), (3) Propertybase for brokerages with Salesforce comfort or international footprint, (4) Follow Up Boss Platform tier for brokerages comfortable with Zillow ownership. Avoid Wise Agent, LionDesk, Realvolve, and Sierra Interactive at this scale, they lack brokerage-hierarchy features. Top Producer is credible for brokerages with long-tenured agents but lags on modern features.
Should I worry about MLS and IDX integration depth across these CRMs?
Yes. MLS and IDX integration is the most variable feature across real estate CRMs and the most expensive to change later. Top Producer has the deepest MLS integration (legacy advantage, integrated into hundreds of MLS feeds). kvCORE, BoomTown, Lofty, Sierra Interactive, and Propertybase all bundle IDX websites and have broad MLS integration. Follow Up Boss has strong portal and lead-vendor integration but does not bundle IDX, you bring your own IDX site (Ylopo, Real Geeks, etc.) and integrate. Wise Agent, LionDesk, and Realvolve have limited or no bundled IDX, designed to work alongside a separate IDX vendor. Critical pre-purchase check: confirm your local MLS feed is supported in the CRM you are evaluating, MLS feed availability varies regionally and is not always advertised. Ask for a written confirmation from the vendor for your specific MLS.

Final word

Looking at a different market? See the global Real Estate CRM ranking, or pick another country at the top of this page.

Last updated 2026-05-19. Local pricing reverified quarterly. Found something inaccurate? Tell us.