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Real Estate CRM · Rank #4 of 10

BoomTown review and pricing

Lead-gen-anchored brokerage CRM, now Inside Real Estate-owned.

By Inside Real Estate (post-acquisition) · Founded 2006 · Charleston, SC · pe backed

BoomTown is the lead-gen-anchored brokerage CRM, founded 2006. The company was acquired by Inside Real Estate (which also owns kvCORE) in 2023, completing one of the most significant consolidations in the real estate CRM category. The product covers lead-gen websites + CRM + transaction tracking, with strong fit for teams that prioritize lead-gen-anchored workflow. Strengths: longest-running modern real estate CRM, deepest lead-gen + CRM combination, mature concierge / Success services, strong team-tier features. Best fit for established teams and brokerages (20-500 agents) that lead with paid lead-gen. Trade-offs: Inside Real Estate ownership creates portfolio overlap with kvCORE (some brokerages worry about product convergence or sunset), implementation and onboarding can be lengthy, and per-lead pricing is opaque.

Best for

Established teams and brokerages (20-500 agents) that prioritize paid lead-gen and want bundled CRM + lead pipeline + concierge.

Worst for

Solo agents (overbuilt, expensive), brokerages structurally opposed to Inside Real Estate consolidation, or teams wanting modern UX (Follow Up Boss / Lofty better).

Vendor Trust Score

Is BoomTown a trustworthy vendor?

6.3/10
Mixed
Pricing transparency
Published rates; no hidden fees
5.0
Contract fairness
Reasonable terms; no auto-renew traps
6.5
Incident response
How they handle outages and breaches
7.5
Post-acquisition behavior
Customer treatment after M&A or PE
6.0
Executive stability
Leadership churn over 24 months
6.5
Roadmap honesty
Public commitments held
6.5
Trust signal log
  • 2023-04-05
    Acquired by Inside Real Estate
    Acquisition by Inside Real Estate (which also owns kvCORE) raised category-concentration concerns and questions about product convergence or potential sunset of overlapping features.
  • 2024-11-18
    Roadmap convergence with kvCORE announced for select modules
Vendor Trust is scored independently of product quality. A great product from an unfair vendor still earns a low trust score.
Review Intelligence

What 780 reviews actually say

Synthesized from G2, Capterra, Reddit, Trustpilot. Patterns >15% prevalence shown.

Last synthesized
2026-04-29

Praise patterns

  • Deepest lead-gen + CRM combination
    78%
  • Mature concierge / Success services
    71%
  • Strong team-tier features
    64%

Complaint patterns

  • Inside Real Estate ownership creates portfolio overlap with kvCORE
    47%
  • Per-lead pricing opaque
    41%
  • UX less modern than Follow Up Boss
    38%
Sentiment trend (6 months)
71/100 -1 pts
12
01
02
03
04
05
Patterns are extracted from review corpus and human-verified. We surface trends, not anecdotes.
Verified Pricing

What buyers actually pay

142 anonymized deal disclosures · last updated 2026-05-01

Contribute your deal price
Company size Median annual
10-50 agents $18,000
50-200 agents $38,400
200+ agents $96,000
Verified pricing is crowdsourced from buyers under anonymity guarantees. Vendor-listed prices are validated against actual deals quarterly.
Compliance & Security

Auto-verified certifications

Verified 2026-05-01
SOC 2 Type II
ISO 27001
HIPAA
GDPR
CCPA
PCI DSS
FedRAMP

Editorial: Strengths

  • Longest-running modern real estate CRM
  • Deepest lead-gen + CRM combination
  • Mature concierge / Success services
  • Strong team-tier features
  • Broad agent install base
  • Mature transaction tracking

Editorial: Weaknesses

  • Inside Real Estate ownership creates portfolio overlap with kvCORE
  • Implementation can be lengthy
  • Per-lead pricing opaque
  • UX less modern than Follow Up Boss
  • Convergence / sunset concerns among brokerages

Key features & integrations

  • +Lead-gen websites
  • +CRM with drip nurture
  • +ISA queues
  • +Concierge / Success services
  • +Transaction tracking
  • +Mature team-tier features
  • +Mobile app
80+ integrations
ZillowRealtor.comHomes.comYlopoBombBombDotloopSkySlope
Geography supported
United States, Canada
Best fit
20–500 employees · Established teams and brokerages
Editorial deep-dive

Read our full ranking of Real Estate CRM

BoomTown ranks #4 in our editorial review of 10 real estate crm platforms. The deep-dive covers methodology, comparison tables, decision matrix, migration scoring, and FAQs.

Read the full ranking

Closest alternatives in Real Estate CRM

Help the next buyer

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Pricing in B2B software is opaque because vendors want it that way. Verified buyer prices fix that, anonymously. Share what you actually paid for BoomTown; we’ll add it to the verified pricing dataset on this page (with company size band only, no identifying details).

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