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Australia edition · 10 products ranked · Verified 2026-05-24

Top 10 Real Estate CRM Software in Australia for 2026

Independent Australian real estate CRM ranking, AUD pricing, state-licensed agent reality, REA + Domain integration, Vault and Box+Dice local champion dominance.

← Global ranking · Category overview
Real Estate CRM by country
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Australia verdict (TL;DR)

Verified 2026-05-24

Australian real estate CRM is dominated by ANZ-built vendors because the workflow ties tightly to state-by-state real estate agent licensing, REA Group and Domain listing syndication, and Aussie buyer-and-vendor management patterns that US-built CRMs do not handle. Vault Real Estate (Sydney) and Box+Dice (acquired by InsideRE, still Aussie-strong) hold the modern Aussie residential-agency CRM tier. Eagle by ActivePipe and Reapit (now Console Group) cover the traditional Aussie residential market. AgentBox (MRI Software) has significant Aussie footprint. The US-built platforms in our parent listicle (Follow Up Boss, Lofty, kvCORE, BoomTown, Wise Agent, Top Producer, LionDesk, Realvolve, Propertybase, Sierra Interactive) have minimal Aussie presence and should not be considered for Aussie residential agencies.

Picks for Australia

  • Aussie residential real estate agency wanting modern CRM: Local champion (Vault Real Estate, Box+Dice) See local champions. Vault Real Estate (Sydney) and Box+Dice (acquired by InsideRE) are the dominant modern Aussie residential agency CRMs. Native REA + Domain syndication, Aussie buyer/vendor workflows.
  • Aussie commercial real estate agency: Local champion (Re-Leased CRM, MRI Software) Re-Leased (Wellington/Sydney) and MRI Software handle commercial agency CRM. Property-management-adjacent rather than residential-sales-focused.
  • Aussie real estate franchise (Ray White, LJ Hooker, Belle Property, McGrath): Local champion (Reapit, AgentBox) Reapit (now Console Group) and AgentBox (MRI Software) handle Aussie real estate franchise networks at scale.
  • Aussie agent wanting global-style CRM despite local gaps: propertybase Propertybase (built on Salesforce) has some Aussie presence at larger boutique agencies wanting Salesforce-native CRM. Requires significant configuration for Aussie workflows.
Market context

How the real estate crm market looks in Australia

Australian real estate CRM is dominated by ANZ-built vendors because the workflow stack is fundamentally Aussie-specific. State-by-state real estate agent licensing (Fair Trading NSW, Consumer Affairs Victoria, Office of Fair Trading QLD, Department of Mines Industry Regulation and Safety WA, etc.) shapes agent records, qualifications and compliance reporting. REA Group (realestate.com.au, Melbourne ASX-listed) and Domain.com.au (Sydney ASX-listed) are the two dominant Aussie listing portals - any Aussie real estate CRM must syndicate cleanly to both. Aussie buyer-and-vendor management patterns include open-house attendance tracking, OFI (Open For Inspection) compliance, REIA (Real Estate Institute of Australia) contracts, state-by-state Section 32 / Form 1 / Contract of Sale workflows, vendor advocacy, conjunctional sales, and a strong franchise-network model (Ray White, LJ Hooker, Belle Property, McGrath, Harcourts, Raine & Horne, Place, First National).

The modern Aussie residential CRM segment is led by Vault Real Estate (Sydney-built, growing fast) and Box+Dice (Melbourne-built, acquired by InsideRE in 2022 but retains Aussie strength). Reapit (now part of Console Group, originally UK but with deep Aussie roots) holds the long-running Aussie franchise installed base. AgentBox (MRI Software acquisition) has significant Aussie footprint. Eagle by ActivePipe specialises in Aussie email-and-CRM hybrid workflows. AgentPoint and InspectRealEstate sit adjacent for inspections and prospecting.

The US-built CRMs in our parent listicle - Follow Up Boss, Lofty (formerly Chime), kvCORE, BoomTown, Wise Agent, Top Producer, LionDesk, Realvolve, Propertybase, Sierra Interactive - were built for US MLS workflows, US state-by-state agent licensing, and US-style residential sales patterns. None handle REA Group or Domain syndication natively, none handle Aussie state-by-state Section 32 / Form 1 workflows, and none integrate with Aussie real estate-specific tools like InspectRealEstate, RealWorks, Pricefinder or CoreLogic Australia. Buyers occasionally evaluate them and almost always end up with Vault, Box+Dice, Reapit or AgentBox instead.

Compliance & local rules

Australian real estate CRM compliance reflects state-by-state agent licensing. Real estate agents are licensed by state (Fair Trading NSW, Consumer Affairs Victoria, Office of Fair Trading QLD, DMIRS WA, etc.) with continuing-professional-development requirements, trust accounting obligations and conduct rules that differ per state. CRMs must support state-specific agent records and licence-renewal tracking. The Privacy Act 1988 and APP 6/8/11 govern buyer and vendor personal information including the lead intake data captured at open inspections. APP 8 cross-border-disclosure obligations apply to US-hosted CRMs holding Aussie personal information. Anti-Money Laundering and Counter-Terrorism Financing Act 2006 (AUSTRAC) applies to real estate agents handling property transactions above thresholds. Spam Act 2003 governs vendor-and-buyer email and SMS communications. The Do Not Call Register Act 2006 governs telephone outreach. The Notifiable Data Breaches scheme requires OAIC notification within 30 days. State-level Foreign Investment Review Board (FIRB) approval obligations may flow through CRM for non-citizen purchases. ATO Foreign Resident Capital Gains Withholding applies to >A$750k transactions. State-level land tax and stamp duty interact with CRM-managed transactions.

At a glance

Quick comparison, ranked for Australia

Product Best for Starts at 10-emp/mo* Pricing G2 Geo
9 Propertybase
Larger brokerages, particularly international
 Quote - 3.9 United States, Canada, UK, Germany, broader Europe
1 Follow Up Boss
Modern teams and mid-size brokerages
 $69/emp $690 4.6 United States, Canada
2 Lofty
Modern teams and small-to-mid brokerages
 Quote - 4.4 United States, Canada
3 kvCORE
Larger teams and brokerages
 Quote - 4.2 United States, Canada
4 BoomTown
Established teams and brokerages
 Quote - 4.4 United States, Canada
6 Top Producer
Established agents and small teams
 $60/emp $600 3.9 United States, Canada
10 Sierra Interactive
Paid-traffic teams and small brokerages
 $500 $500 4.5 United States, Canada
8 Realvolve
Workflow-heavy agents and small teams
 $94/emp $940 4.5 United States, Canada
7 LionDesk
Solo agents and small teams
 $39/emp $390 3.8 United States, Canada
5 Wise Agent
Solo agents and small teams
 $49 $49 4.4 United States, Canada

*10-employee monthly cost = base fee + (per-employee × 10) using the lowest published tier. For opaque-pricing vendors, no value is shown.

Verified local pricing

What buyers in Australia actually pay

Median annual deal size by employee band, in AUD. Crowdsourced from anonymized buyer disclosures.

Product Employee band Median annual (AUD) Sample Notes
Propertybase 20-200 agents A$38,000 9 Propertybase Salesforce-built, Aussie boutique agencies
Follow Up Boss N/A A$0 0 No meaningful Australian footprint. Not applicable for Aussie residential agencies.
Lofty N/A A$0 0 No meaningful Australian footprint. US MLS focus.
kvCORE N/A A$0 0 No meaningful Australian footprint. US MLS focus.
BoomTown N/A A$0 0 No meaningful Australian footprint. US MLS focus.
Local challengers

Australia-built or Australia-strong vendors worth knowing

Not yet ranked in our global top 10, but credible options for Australia buyers and worth a shortlist.

Vault Real Estate

Visit ↗

Sydney-built. Growing modern Aussie residential agency CRM. Native REA Group + Domain syndication, Aussie state-by-state workflows, state-licensed-agent records.

Box+Dice

Visit ↗

Melbourne-built. Acquired by InsideRE in 2022 but retains Aussie strength. Modern Aussie agency CRM with deep REA + Domain integration.

Reapit (Console Group)

Visit ↗

Long-running Aussie real estate franchise CRM. Acquired into Console Group. Dominant at Ray White, LJ Hooker, Belle Property and large Aussie franchise networks.

AgentBox

Visit ↗

Aussie-built (now MRI Software). Significant Aussie residential agency footprint, particularly at mid-size franchises and independents.

Excluded for Australia

Global picks that don't fit here

  • Follow Up Boss
    Minimal Australian footprint. US MLS focus, no REA Group or Domain integration.
  • Lofty
    Minimal Australian footprint. US MLS focus.
  • kvCORE
    Minimal Australian footprint. US MLS focus.
  • BoomTown
    Minimal Australian footprint. US MLS focus.
  • Top Producer
    Minimal Australian footprint. US MLS focus.
  • Sierra Interactive
    Minimal Australian footprint. US MLS focus.
  • Realvolve
    Minimal Australian footprint. US MLS focus.
  • LionDesk
    Minimal Australian footprint. US MLS focus.
  • Wise Agent
    Minimal Australian footprint. US MLS focus.
The Australia ranking

All 10, ranked for Australia

Same intelligence as the global ranking, vendor trust, review patterns, verified pricing, compliance, reordered for the Australia market.

#9

Propertybase

Salesforce-built real estate CRM for larger brokerages.

Founded 2007 · Boston, MA · pe backed · 100–2,000 employees
G2 3.9 (480)
Capterra 4.0
Custom quote
○ Sales call required
Visit Propertybase

Propertybase is the Salesforce-platform real estate CRM, founded 2007 in Germany and now headquartered in Boston. The product was acquired by Lone Wolf Technologies in 2021. Its key distinction: Propertybase is built on Salesforce, meaning brokerages get real-estate-specific workflow on top of Salesforce platform capabilities (custom objects, reporting, AppExchange). Strengths: Salesforce-platform foundation (brokerages already comfortable with Salesforce benefit), strong international presence (Germany / UK / Europe footprint), MLS integration, larger-brokerage features. Best fit for larger brokerages (100+ agents) that want real-estate-specific CRM on Salesforce. Trade-offs: requires Salesforce platform fees on top of Propertybase license, Lone Wolf ownership 2021+ introduced velocity questions, implementation 3-9 months, and not a fit for SMB or solo agents.

Best for

Larger brokerages (100-2,000 agents), particularly those with international footprint or already comfortable with Salesforce, that want real-estate-specific CRM on the Salesforce platform.

Worst for

Solo agents and small teams (Wise Agent / LionDesk / Realvolve cheaper and simpler), modern UX seekers (Follow Up Boss / Lofty better), or buyers avoiding Salesforce platform fees.

Strengths

  • Salesforce-platform foundation
  • Strong international presence (Germany / UK / Europe)
  • MLS integration
  • Larger-brokerage features
  • Custom-object flexibility via Salesforce
  • Mature reporting

Weaknesses

  • Requires Salesforce platform fees on top of Propertybase
  • Lone Wolf ownership 2021+ introduced velocity questions
  • Implementation 3-9 months
  • Not a fit for SMB or solo agents
  • Total cost of ownership high

Pricing tiers

opaque
  • Propertybase Salesforce Edition
    Per-user, typical $79-$199/user plus Salesforce platform fees
    Quote
  • Propertybase GO
    Standalone tier (limited)
    Quote
  • Propertybase Enterprise
    Brokerage-tier with custom Salesforce
    Quote
Watch for
  • · Salesforce platform fees ($25-$165/user/month)
  • · Implementation services ($25K-$200K)
  • · Per-user scaling
  • · Custom Salesforce development

Key features

  • +Salesforce-platform CRM
  • +MLS integration
  • +IDX website
  • +Custom objects (via Salesforce)
  • +Mature reporting
  • +International support
  • +AppExchange access
200+ integrations
Salesforce (native platform)ZillowRealtor.comMLS feeds (broad)DotloopLone Wolf Transactions
Geography
United States, Canada, UK, Germany, broader Europe
View full Propertybase intelligence profile → Compare Propertybase →
#1

Follow Up Boss

Modern real estate CRM category leader, now Zillow-owned.

Founded 2011 · Vancouver, WA · public · 5–500 employees
G2 4.6 (1,480)
Capterra 4.6
From $69 /employee/mo
● Transparent pricing
Visit Follow Up Boss

Follow Up Boss is the modern real estate CRM category leader on product merit, founded 2011. The product was acquired by Zillow Group in November 2023 for a reported $400M+, putting the category leader inside the largest US real estate marketplace operator. Strengths: cleanest agent UX in the category, deepest agent-level adoption, strong lead-routing and team queue features, mature API and integration ecosystem with portals and lead vendors, founder-led culture through 2023. Best fit for modern teams and brokerages prioritizing agent UX. Trade-offs: the Zillow acquisition introduced a structural vendor-trust question, Zillow simultaneously operates Zillow Premier Agent (paid lead routing to agents) and Zillow Home Loans, and competing brokers worry about data access. Follow Up Boss leadership has publicly committed to data-firewall practices but the concern is not resolved in realtor communities. Pricing has also crept up over 2024-2025.

Best for

Modern real estate teams and brokerages (5-500 agents) that prioritize agent UX, lead-routing, and integration depth, and that have weighed the Zillow ownership question.

Worst for

Brokerages structurally opposed to Zillow ownership (kvCORE, Sierra Interactive, Lofty better), brokerage-hierarchy-heavy operators (kvCORE deeper), or solo agents on tight budgets (Wise Agent / LionDesk cheaper).

Strengths

  • Cleanest agent UX in the category
  • Deepest agent-level adoption
  • Strong lead-routing and team-queue features
  • Mature API and integration ecosystem
  • Strong portal and lead-vendor integration
  • Modern mobile app

Weaknesses

  • Zillow acquisition Nov 2023 raises vendor-trust questions
  • Realtor community concern about Zillow data access
  • Pricing crept up over 2024-2025
  • Less brokerage-hierarchy depth than kvCORE
  • Per-user pricing scales fast for large teams

Pricing tiers

public
  • Grow
    Per user/month, billed annually
    $69 /emp/mo
  • Pro
    Up to 10 users, includes advanced features
    $499 /emp/mo
  • Platform
    Up to 30 users, full platform
    $1000 /emp/mo
Watch for
  • · Add-on power-dialer subscription
  • · Add-on Smart Lists features at higher tiers
  • · Per-user scaling for larger teams
  • · Annual increases reported 2024-2025

Key features

  • +Lead routing and team queues
  • +Drip nurture campaigns
  • +Action plans automation
  • +Smart Lists segmentation
  • +Mature mobile app
  • +Power dialer integration
  • +Portal and lead-vendor integration
  • +250+ integrations
250+ integrations
Zillow Premier AgentRealtor.comHomes.comYlopoBombBombSisuDotloopGoogle Workspace
Geography
United States, Canada
View full Follow Up Boss intelligence profile → Compare Follow Up Boss →
#2

Lofty

Modern all-in-one real estate platform (formerly Chime).

Founded 2016 · Phoenix, AZ · private · 3–100 employees
G2 4.4 (880)
Capterra 4.4
Custom quote
◐ Partial disclosure
Visit Lofty

Lofty is the modern all-in-one real estate platform, originally launched as Chime Technologies in 2016 and rebranded to Lofty in 2023 to reflect a broader AI-anchored positioning. The product bundles IDX website + CRM + lead-gen + AI assistant into a single platform. Strengths: AI-anchored modern platform (the rebrand consolidated this positioning), bundled IDX site + CRM (fewer vendor relationships), strong fit for teams wanting one vendor, founder-led, modern UX. Best fit for modern teams (3-100 agents) that want one platform instead of stitching CRM + IDX + lead-gen vendors. Trade-offs: the Chime-to-Lofty rebrand 2023 caused some brand confusion in the agent community, AI features are aggressive but uneven in quality, and integration depth with third-party tools is below Follow Up Boss.

Best for

Modern teams (3-100 agents) wanting a single platform for IDX website, CRM, and lead-gen, with comfort using AI-driven features.

Worst for

Solo agents on tight budgets (Wise Agent / LionDesk cheaper), brokerage-hierarchy operators (kvCORE deeper), or buyers who want best-of-breed CRM without bundled IDX (Follow Up Boss better).

Strengths

  • AI-anchored modern platform
  • Bundled IDX site + CRM + lead-gen
  • Modern UX
  • Strong fit for one-vendor teams
  • Founder-led
  • Aggressive AI feature velocity

Weaknesses

  • Chime-to-Lofty rebrand 2023 caused brand confusion
  • AI feature quality uneven
  • Integration depth below Follow Up Boss
  • Support response inconsistent
  • Pricing transparency limited

Pricing tiers

partial
  • Lofty Starter
    Single agent, base CRM + IDX
    Quote
  • Lofty Growth
    Teams, full platform
    Quote
  • Lofty Enterprise
    Brokerage-tier
    Quote
Watch for
  • · IDX hosting fees
  • · Lead-gen ad spend pass-through
  • · AI feature add-ons
  • · Per-user scaling

Key features

  • +AI-anchored CRM
  • +Bundled IDX website
  • +Lead-gen campaigns
  • +AI assistant for follow-up
  • +Drip nurture
  • +Transaction coordination
  • +Team queue routing
  • +100+ integrations
100+ integrations
ZillowRealtor.comHomes.comGoogle AdsFacebookBombBombDotloop
Geography
United States, Canada
View full Lofty intelligence profile → Compare Lofty →
#3

kvCORE

Inside Real Estate flagship brokerage operating system.

Founded 2014 · Draper, UT · pe backed · 50–2,000 employees
G2 4.2 (1,080)
Capterra 4.3
Custom quote
○ Sales call required
Visit kvCORE

kvCORE is the brokerage-hierarchy operating system from Inside Real Estate, founded 2014. The product covers IDX website + CRM + lead-gen + brokerage-tier reporting, and is the broadest deployment at large team and brokerage scale. Strengths: deepest brokerage-hierarchy features (team rollups, ISA queues, brokerage-level reporting), broad brokerage adoption, mature lead-routing, comprehensive feature set for larger operations. Best fit for larger teams and brokerages (50-2,000 agents) that need brokerage-level hierarchy and reporting. Trade-offs: complex UX compared to Follow Up Boss, agent-level adoption is uneven (agents often complain it is built for brokers not agents), implementation 4-12 weeks, and Inside Real Estate ownership has driven category consolidation that some brokerages view warily.

Best for

Larger teams and brokerages (50-2,000 agents) that need brokerage-hierarchy depth, ISA queues, and brokerage-level reporting.

Worst for

Solo agents (overbuilt, expensive), small teams wanting modern UX (Follow Up Boss / Lofty better), or brokerages avoiding Inside Real Estate ownership.

Strengths

  • Deepest brokerage-hierarchy features
  • Broad brokerage adoption
  • Mature ISA queue and routing
  • Brokerage-level reporting
  • Bundled IDX website
  • Strong lead-gen integration

Weaknesses

  • Complex UX compared to Follow Up Boss
  • Agent-level adoption uneven
  • Implementation 4-12 weeks
  • Inside Real Estate consolidation concerns
  • Pricing transparency limited

Pricing tiers

opaque
  • kvCORE Team
    Team-tier, typical $300-$800/month per team
    Quote
  • kvCORE Brokerage
    Brokerage-tier, ~$500-$5,000/month
    Quote
  • kvCORE Enterprise
    $5,000+/month for large brokerages
    Quote
Watch for
  • · Implementation services
  • · IDX site customization
  • · Lead-gen ad spend
  • · Per-agent scaling

Key features

  • +Brokerage-hierarchy CRM
  • +Team rollups and ISA queues
  • +Bundled IDX website
  • +Brokerage reporting
  • +Lead-gen integration
  • +Smart Number power dialer
  • +Mature integrations
150+ integrations
ZillowRealtor.comHomes.comBoomTownYlopoBombBombDotloopSkySlope
Geography
United States, Canada
View full kvCORE intelligence profile → Compare kvCORE →
#4

BoomTown

Lead-gen-anchored brokerage CRM, now Inside Real Estate-owned.

Founded 2006 · Charleston, SC · pe backed · 20–500 employees
G2 4.4 (780)
Capterra 4.5
Custom quote
○ Sales call required
Visit BoomTown

BoomTown is the lead-gen-anchored brokerage CRM, founded 2006. The company was acquired by Inside Real Estate (which also owns kvCORE) in 2023, completing one of the most significant consolidations in the real estate CRM category. The product covers lead-gen websites + CRM + transaction tracking, with strong fit for teams that prioritize lead-gen-anchored workflow. Strengths: longest-running modern real estate CRM, deepest lead-gen + CRM combination, mature concierge / Success services, strong team-tier features. Best fit for established teams and brokerages (20-500 agents) that lead with paid lead-gen. Trade-offs: Inside Real Estate ownership creates portfolio overlap with kvCORE (some brokerages worry about product convergence or sunset), implementation and onboarding can be lengthy, and per-lead pricing is opaque.

Best for

Established teams and brokerages (20-500 agents) that prioritize paid lead-gen and want bundled CRM + lead pipeline + concierge.

Worst for

Solo agents (overbuilt, expensive), brokerages structurally opposed to Inside Real Estate consolidation, or teams wanting modern UX (Follow Up Boss / Lofty better).

Strengths

  • Longest-running modern real estate CRM
  • Deepest lead-gen + CRM combination
  • Mature concierge / Success services
  • Strong team-tier features
  • Broad agent install base
  • Mature transaction tracking

Weaknesses

  • Inside Real Estate ownership creates portfolio overlap with kvCORE
  • Implementation can be lengthy
  • Per-lead pricing opaque
  • UX less modern than Follow Up Boss
  • Convergence / sunset concerns among brokerages

Pricing tiers

opaque
  • BoomTown Launch
    Team-tier, typical $1,000-$1,500/month plus lead-gen spend
    Quote
  • BoomTown Grow
    $1,500-$2,500/month
    Quote
  • BoomTown Advance
    $2,500+/month enterprise team
    Quote
Watch for
  • · Lead-gen ad spend pass-through
  • · Onboarding fees
  • · Concierge / Success services
  • · Per-lead pricing variability

Key features

  • +Lead-gen websites
  • +CRM with drip nurture
  • +ISA queues
  • +Concierge / Success services
  • +Transaction tracking
  • +Mature team-tier features
  • +Mobile app
80+ integrations
ZillowRealtor.comHomes.comYlopoBombBombDotloopSkySlope
Geography
United States, Canada
View full BoomTown intelligence profile → Compare BoomTown →
#6

Top Producer

Legacy real estate CRM, Constellation portfolio.

Founded 1982 · Richmond, BC, Canada · public · 1–50 employees
G2 3.9 (680)
Capterra 4.0
From $60 /employee/mo
◐ Partial disclosure
Visit Top Producer

Top Producer is the legacy real estate CRM, founded 1982 (one of the oldest real estate CRM brands in the category). The product is owned by Constellation Real Estate Group, the real estate vertical of Constellation Software (TSX). The product covers CRM + drip nurture + MLS integration, with a long agent install base. Strengths: longest-running real estate CRM brand, large agent install base, Constellation parent stability (Constellation Software is a long-running TSX-listed serial acquirer), and Smart Targeting AI features added 2023-2025. Best fit for established agents who already use Top Producer or want a legacy CRM with deep MLS integration. Trade-offs: UX is dated compared to modern challengers, Constellation portfolio companies historically receive limited reinvestment, and feature velocity has been slower than Follow Up Boss / Lofty.

Best for

Established agents (often 10+ years tenured) who already use Top Producer or want a legacy CRM with deep MLS integration and direct-mail workflows.

Worst for

Modern UX seekers (Follow Up Boss / Lofty better), brokerage-hierarchy operators (kvCORE better), or teams wanting bundled IDX site (Lofty / kvCORE better).

Strengths

  • Longest-running real estate CRM brand
  • Large agent install base
  • Constellation parent stability
  • Deep MLS integration
  • Smart Targeting AI features
  • Strong direct-mail integration

Weaknesses

  • UX dated compared to modern challengers
  • Constellation portfolio companies receive limited reinvestment historically
  • Feature velocity slower than Follow Up Boss / Lofty
  • Integration depth limited
  • Pricing transparency limited

Pricing tiers

partial
  • Top Producer Pro
    Per user/month, CRM core
    $60 /emp/mo
  • Top Producer Pro + Farming
    CRM + Smart Targeting farming
    $250 /emp/mo
  • Top Producer Pro + Leads
    CRM + Smart Targeting + lead-gen
    $400 /emp/mo
Watch for
  • · MLS data fees
  • · Direct-mail credits
  • · Add-on Smart Targeting features

Key features

  • +CRM with drip nurture
  • +MLS integration (deepest in category)
  • +Smart Targeting AI farming
  • +Direct-mail integration
  • +Drip campaigns
  • +Calendar and tasks
60+ integrations
ZillowRealtor.comMLS feeds (broad)BombBombDotloop
Geography
United States, Canada
View full Top Producer intelligence profile → Compare Top Producer →
#10

Sierra Interactive

Modern lead-gen websites + CRM bundle.

Founded 2007 · Louisville, KY · private · 5–100 employees
G2 4.5 (380)
Capterra 4.5
From $500 /mo
◐ Partial disclosure
Visit Sierra Interactive

Sierra Interactive is the modern lead-gen + CRM platform, founded 2007. The product bundles high-converting IDX websites + lead capture + CRM workflow into one platform. Strengths: best-in-class lead-conversion websites, strong fit for teams that prioritize lead capture, private and independent (no acquisition drama), modern UX, mature lead-routing. Best fit for teams (5-100 agents) that lead with paid traffic and want bundled high-conversion websites + CRM. Trade-offs: pricing is at the higher end of the SMB range, integration ecosystem is smaller than Follow Up Boss, brokerage-hierarchy features are below kvCORE, and platform is more lead-gen-anchored than full-lifecycle CRM.

Best for

Teams (5-100 agents) that lead with paid traffic and want bundled high-conversion IDX websites + CRM in one independent vendor.

Worst for

Solo agents on tight budgets (Wise Agent / LionDesk cheaper), brokerage-hierarchy operators (kvCORE better), or buyers wanting best-of-breed CRM without bundled IDX (Follow Up Boss better).

Strengths

  • Best-in-class lead-conversion websites
  • Strong fit for paid-traffic teams
  • Private and independent (no acquisition drama)
  • Modern UX
  • Mature lead-routing
  • Reliable platform

Weaknesses

  • Pricing at higher end of SMB range
  • Integration ecosystem smaller than Follow Up Boss
  • Brokerage-hierarchy features below kvCORE
  • More lead-gen-anchored than full-lifecycle CRM
  • Brand recognition below category leaders

Pricing tiers

partial
  • Sierra Interactive Team
    Team-tier, base CRM + IDX
    $500 /mo
  • Sierra Interactive Growth
    Larger team-tier
    $1000 /mo
  • Sierra Interactive Enterprise
    Brokerage-tier
    Quote
Watch for
  • · Lead-gen ad spend pass-through
  • · IDX customization
  • · Per-user scaling above team caps

Key features

  • +High-conversion IDX websites
  • +CRM with lead-routing
  • +Drip nurture campaigns
  • +Smart Lists segmentation
  • +Mature lead-routing
  • +Mobile app
  • +Integrations
60+ integrations
ZillowRealtor.comHomes.comBombBombDotloopYlopo
Geography
United States, Canada
View full Sierra Interactive intelligence profile → Compare Sierra Interactive →
#8

Realvolve

Automation-led real estate CRM for workflow-heavy agents.

Founded 2014 · Centennial, CO · private · 1–30 employees
G2 4.5 (280)
Capterra 4.4
From $94 /employee/mo
● Transparent pricing
Visit Realvolve

Realvolve is the automation-led real estate CRM, founded 2014. The product is anchored on workflow automation, the Realvolve "Workflows" feature is the deepest workflow engine among SMB real estate CRMs. Strengths: deepest workflow automation in SMB real estate CRM, private and independent (no acquisition drama), strong fit for agents and small teams that prioritize repeatable workflows over UI polish, mature contact management. Best fit for workflow-heavy agents and small teams (1-30 agents) that value repeatable automation. Trade-offs: UX is utilitarian rather than modern, integration ecosystem is modest, brokerage-hierarchy features are limited, and brand recognition is below Follow Up Boss / Wise Agent.

Best for

Workflow-heavy agents and small teams (1-30 agents) that value repeatable automation over UI polish and want an independent vendor.

Worst for

Modern UX seekers (Follow Up Boss / Lofty better), brokerage-hierarchy operators (kvCORE better), or buyers wanting bundled IDX site.

Strengths

  • Deepest workflow automation in SMB real estate CRM
  • Private and independent (no acquisition drama)
  • Strong fit for workflow-heavy agents
  • Mature contact management
  • Solid drip nurture
  • Reliable platform

Weaknesses

  • UX utilitarian rather than modern
  • Integration ecosystem modest
  • Brokerage-hierarchy features limited
  • Brand recognition below Follow Up Boss
  • Learning curve for workflow setup

Pricing tiers

public
  • Realvolve Pro
    Per user/month, includes Workflows
    $94 /emp/mo
  • Realvolve Pro+
    Per user/month, team features
    $220 /emp/mo
  • Realvolve Team
    Team-tier custom pricing
    Quote
Watch for
  • · Workflow template customization (DIY learning curve)
  • · Add-on integrations

Key features

  • +Workflow automation (deepest in SMB segment)
  • +CRM with drip nurture
  • +Transaction coordination
  • +Contact management
  • +Calendar and tasks
  • +Email integration
30+ integrations
ZillowRealtor.comGoogle WorkspaceBombBombDotloopZapier
Geography
United States, Canada
View full Realvolve intelligence profile → Compare Realvolve →
#7

LionDesk

SMB-friendly real estate CRM, now Lone Wolf-owned.

Founded 2014 · Carlsbad, CA · pe backed · 1–50 employees
G2 3.8 (580)
Capterra 4.0
From $39 /employee/mo
● Transparent pricing
Visit LionDesk

LionDesk is the SMB-friendly real estate CRM, founded 2014. The product was acquired by Lone Wolf Technologies in 2022 as part of Lone Wolf's rollup of real estate back-office and CRM software. The product covers CRM + drip nurture + video email + mobile-first workflow at affordable price. Strengths: mobile-first workflow, strong video email features (an early leader in this niche), affordable SMB pricing, Lone Wolf parent gives back-office integration potential (Lone Wolf transaction management). Best fit for solo agents and small teams (1-50 agents) wanting mobile-first SMB CRM with video email. Trade-offs: Lone Wolf acquisition 2022 introduced some product velocity questions, customer reports of post-acquisition support quality degradation, and brokerage-hierarchy features are minimal.

Best for

Solo agents and small teams (1-50 agents) wanting mobile-first SMB CRM with strong video email and affordable pricing.

Worst for

Larger teams and brokerages (kvCORE / BoomTown better), modern UX seekers (Follow Up Boss better), or buyers avoiding Lone Wolf consolidation.

Strengths

  • Mobile-first workflow
  • Strong video email features
  • Affordable SMB pricing
  • Lone Wolf back-office integration potential
  • Solid drip nurture
  • Modern integrations

Weaknesses

  • Lone Wolf acquisition 2022 introduced product velocity questions
  • Customer reports of post-acquisition support degradation
  • Brokerage-hierarchy features minimal
  • Integration depth below Follow Up Boss
  • UX inconsistency across modules

Pricing tiers

public
  • LionDesk Starter
    Per user/month, base CRM
    $39 /emp/mo
  • LionDesk Pro
    Per user/month, CRM + video email
    $59 /emp/mo
  • LionDesk Pro+
    Per user/month, full features
    $139 /emp/mo
Watch for
  • · Text-marketing credits
  • · Add-on video email credits
  • · Per-user scaling

Key features

  • +CRM with drip nurture
  • +Mobile-first workflow
  • +Video email
  • +Text marketing
  • +Calendar integration
  • +Power dialer
  • +Lone Wolf back-office integration
80+ integrations
ZillowRealtor.comHomes.comBombBombDotloopLone Wolf Transactions
Geography
United States, Canada
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#5

Wise Agent

Long-running private SMB realtor CRM.

Founded 2001 · Fountain Hills, AZ · private · 1–25 employees
G2 4.4 (580)
Capterra 4.4
From $49 /mo
● Transparent pricing
Visit Wise Agent

Wise Agent is the long-running private SMB realtor CRM, founded 2001. The product covers CRM + drip nurture + transaction coordination at affordable price. Strengths: long-running independent (no acquisition drama), affordable flat-rate pricing, solid drip nurture and transaction coordination, simple UX for solo agents and small teams, no per-user surprise charges. Best fit for solo agents and small teams (1-25 agents) wanting affordable real estate CRM without consolidation risk. Trade-offs: UX dated relative to Follow Up Boss / Lofty, integration depth is limited, brokerage-hierarchy features are minimal, and feature velocity is slower than modern challengers.

Best for

Solo agents and small teams (1-25 agents) wanting affordable real estate CRM without consolidation or acquisition risk.

Worst for

Larger teams and brokerages (kvCORE / BoomTown better), modern UX seekers (Follow Up Boss / Lofty better), or teams wanting bundled IDX site (Lofty / kvCORE better).

Strengths

  • Long-running independent (no acquisition drama)
  • Affordable flat-rate pricing
  • Solid drip nurture
  • Simple UX for solo agents
  • No per-user surprise charges
  • Strong support reputation

Weaknesses

  • UX dated relative to Follow Up Boss
  • Integration depth limited
  • Brokerage-hierarchy features minimal
  • Feature velocity slower than modern challengers
  • No bundled IDX site

Pricing tiers

public
  • Wise Agent Standard
    Flat rate, all features included
    $49 /mo
  • Wise Agent Team
    Team tier with shared features
    $80 /mo
  • Wise Agent Annual
    Annual billing discount
    $41 /mo
Watch for
  • · Add-on text-marketing credits
  • · Add-on landing-page templates

Key features

  • +CRM with drip nurture
  • +Transaction coordination
  • +Landing pages
  • +Text marketing
  • +Calendar integration
  • +Solid support
  • +Modest integration set
40+ integrations
ZillowRealtor.comGoogle WorkspaceBombBombDotloop
Geography
United States, Canada
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Frequently asked questions

The questions buyers actually ask before they sign.

Why don't US real estate CRMs work in Australia?
Aussie residential real estate operates on REA Group (realestate.com.au) and Domain.com.au listing syndication, state-by-state agent licensing, Aussie-specific contracts (Section 32 in VIC, Form 1 in SA, Contract of Sale in NSW with different formats per state), open-house and OFI compliance workflows, franchise network reporting, and Aussie buyer-and-vendor patterns. Follow Up Boss, Lofty, kvCORE, BoomTown and the rest of the US CRMs in our parent listicle were built for US MLS, US state-by-state agent licensing, and US-style listing workflows. None translate to Aussie residential agencies. Vault Real Estate, Box+Dice, Reapit and AgentBox are the Aussie-built alternatives.
What is the difference between a real estate CRM and a property management platform in Australia?
In Aussie real estate, "CRM" typically refers to sales-side software handling buyers, vendors, open inspections, prospecting and sales contracts (Vault, Box+Dice, Reapit, AgentBox). "Property management" refers to rental-side software handling tenancies, bonds, routine inspections, trust accounting and rent collection (PropertyMe, Property Tree, Console Cloud, Re-Leased for commercial). Most Aussie agencies run both, often from the same vendor family (Reapit + Console Group, MRI Software + AgentBox, Vault + complementary PM tools).
How do AUSTRAC obligations affect real estate CRM use in Australia?
The Anti-Money Laundering and Counter-Terrorism Financing Act 2006 applies to real estate agents handling property transactions above prescribed thresholds. From 2026 onward, expanded AML obligations on real estate are progressing through legislation, with customer due-diligence, transaction monitoring and reporting expected to flow through CRM records. Aussie-built CRMs (Vault, Box+Dice, Reapit, AgentBox) are positioned to support these workflows; US-built CRMs typically do not.
What is the Follow Up Boss Zillow acquisition tension and should it affect my decision?
Zillow Group acquired Follow Up Boss in November 2023 for a reported $400M+. The structural concern raised by realtor communities (especially r/realtors and Inman commenters): Zillow simultaneously operates Zillow Premier Agent (paid lead routing to agents) and Zillow Home Loans, and Follow Up Boss CRM data includes competing-broker pipeline information that could in theory be valuable to Zillow. Follow Up Boss leadership has publicly committed to data-firewall practices and there is no public evidence of inappropriate data access. But the structural conflict-of-interest question is unresolved and many brokerages have moved evaluation toward kvCORE, Sierra Interactive, or Lofty for this reason alone. Our view: if you are a Zillow-friendly brokerage already deep on Zillow Premier Agent, the acquisition is neutral or positive. If you compete with Zillow on listings, lead-gen, or mortgages, the Zillow ownership is a real ongoing risk worth weighing against product merit. Follow Up Boss remains the strongest product on UX and agent adoption, the question is whether the vendor-stability concern outweighs that.
What is happening with real estate CRM consolidation in 2022-2026?
The category is in heavy consolidation. Three rollups define the landscape: (1) Inside Real Estate acquired kvCORE (anchor) and BoomTown (2023), plus other portfolio adds, becoming the largest real estate CRM operator by agent seats. (2) Lone Wolf Technologies acquired Propertybase (2021) and LionDesk (2022), bundling CRM into its back-office and transaction software portfolio. (3) Zillow Group acquired Follow Up Boss (November 2023), putting the modern category leader inside a listings-portal operator. Among the top 10, only Wise Agent, Realvolve, Sierra Interactive, and Lofty remain independent privately-held (Lofty has VC backing but no acquisition). Buyers should weigh consolidation risk: portfolio overlap (e.g., BoomTown + kvCORE under Inside Real Estate creates convergence-or-sunset uncertainty), and ownership conflicts (Follow Up Boss under Zillow). Independent vendors trade some feature velocity for vendor stability.
When should I choose a vertical real estate CRM versus a generic CRM like Salesforce or HubSpot?
Choose vertical real estate CRM (Follow Up Boss, Lofty, kvCORE, BoomTown, etc.) when: you are a residential real estate agent, team, or brokerage; you need MLS integration, IDX, drip nurture for buyer / seller cycles measured in months, ISA queues, transaction coordination, and commission tracking; you want pre-built integrations with Zillow / Realtor.com / Homes.com and lead vendors; you do not want to customize a generic CRM yourself. Choose generic CRM (Salesforce, HubSpot, Pipedrive, covered in our Top 10 CRM Software ranking) when: you are commercial real estate, property management, or PropTech (these have different workflows); you have an internal team capable of customizing Salesforce or HubSpot with real-estate-specific objects and workflows; or you are a brokerage already on Salesforce and Propertybase (Salesforce-built) is a candidate. Most residential agents and teams choose vertical real estate CRM, generic CRM customization is expensive and ongoing.
What is the difference between Inside Real Estate (kvCORE) and Lone Wolf rollups?
Both are PE-backed consolidators of real estate software but with different anchors. Inside Real Estate (kvCORE, BoomTown) is CRM-anchored: it leads with the CRM workflow and adds adjacent capabilities (lead-gen, IDX). Lone Wolf is back-office-anchored: it leads with transaction management, brokerage management, and back-office software and adds CRM (Propertybase, LionDesk) as adjacent capability. For brokerages already on Lone Wolf back-office, Propertybase or LionDesk become a logical extension. For brokerages anchored on the agent / team workflow, Inside Real Estate kvCORE / BoomTown make more sense. Both are subject to the same consolidation-risk concerns: portfolio convergence, possible product sunset of overlapping features, and reduced vendor diversity in the category.
How much does real estate CRM software actually cost?
Pricing varies widely by tier. Solo agents and small teams: $30-$70 per user / month (Wise Agent flat $49, LionDesk Pro $59, Top Producer Pro $60, Follow Up Boss Grow $69). Mid-size teams (10-50 agents): $300-$2,500 per month combined, depending on bundling of IDX + lead-gen (Sierra Interactive $500-$1,000/month team, Follow Up Boss Pro $499/month, kvCORE custom $300-$800/month team-tier). Larger teams and brokerages (50-500 agents): $2,500-$15,000 per month combined (kvCORE Brokerage $500-$5,000/month, BoomTown $1,500-$2,500/month plus lead spend, Propertybase $79-$199/user plus Salesforce platform fees). Hidden costs to budget for: lead-gen ad spend pass-through (often the largest line item, can exceed CRM license by 2-5x), implementation fees, IDX customization, and Salesforce platform fees for Propertybase. Negotiating leverage: annual contracts typically discount 10-15%, multi-year deals deeper. Our verified pricing data shows median annual CRM-only spend (excluding lead-gen) of $7,800 for 1-10 agent teams up to $84K+ for 50+ agent operations on Follow Up Boss.
What real estate CRM is best for solo agents?
Solo agents prioritize three things: affordability, simplicity, and longevity. Our top picks for solo agents: (1) Wise Agent at $49/month flat (no per-user surprises, long-running independent, simple UX), (2) LionDesk Starter at $39/month (mobile-first, video email), (3) Realvolve at $94/month for agents who value workflow automation, (4) Top Producer Pro at $60/user for legacy MLS depth. Avoid kvCORE, BoomTown, Propertybase, and Sierra Interactive at solo scale, they are built for teams and brokerages and are overpriced for solo use. Follow Up Boss Grow at $69/user is credible for tech-forward solo agents but you are paying for team features you will not use.
What real estate CRM is best for large brokerages (100+ agents)?
Large brokerages prioritize brokerage-hierarchy depth, ISA queues, reporting, and platform stability. Our top picks: (1) kvCORE for deepest brokerage-hierarchy features and the broadest brokerage install base, (2) BoomTown for lead-gen-anchored brokerages (with consolidation-risk caveat, both are Inside Real Estate-owned), (3) Propertybase for brokerages with Salesforce comfort or international footprint, (4) Follow Up Boss Platform tier for brokerages comfortable with Zillow ownership. Avoid Wise Agent, LionDesk, Realvolve, and Sierra Interactive at this scale, they lack brokerage-hierarchy features. Top Producer is credible for brokerages with long-tenured agents but lags on modern features.
Should I worry about MLS and IDX integration depth across these CRMs?
Yes. MLS and IDX integration is the most variable feature across real estate CRMs and the most expensive to change later. Top Producer has the deepest MLS integration (legacy advantage, integrated into hundreds of MLS feeds). kvCORE, BoomTown, Lofty, Sierra Interactive, and Propertybase all bundle IDX websites and have broad MLS integration. Follow Up Boss has strong portal and lead-vendor integration but does not bundle IDX, you bring your own IDX site (Ylopo, Real Geeks, etc.) and integrate. Wise Agent, LionDesk, and Realvolve have limited or no bundled IDX, designed to work alongside a separate IDX vendor. Critical pre-purchase check: confirm your local MLS feed is supported in the CRM you are evaluating, MLS feed availability varies regionally and is not always advertised. Ask for a written confirmation from the vendor for your specific MLS.

Final word

Looking at a different market? See the global Real Estate CRM ranking, or pick another country at the top of this page.

Last updated 2026-05-24. Local pricing reverified quarterly. Found something inaccurate? Tell us.