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Australia edition · 10 products ranked · Verified 2026-05-24

Top 10 Synthetic Monitoring in Australia for 2026

Independent Australian synthetic monitoring ranking, AUD pricing, APRA CPS 230 operational resilience reality, SOCI Act 2018 obligations, AWS Sydney probe coverage.

Australia verdict (TL;DR)

Verified 2026-05-24

Datadog Synthetics is the de facto Aussie standard at Atlassian, Canva, REA Group and most Sydney engineering teams already running Datadog APM. Dynatrace and New Relic Synthetics own the larger enterprise SRE stacks at Telstra, CBA and Westpac. Catchpoint wins where Aussie banks need globally distributed enterprise probes for customer-facing apps. Pingdom and Site24x7 cover mid-market and SMB. ThousandEyes is the default at network-heavy customers under APRA CPS 230 needing path visibility across ISPs and cloud regions. Checkly is the developer-led pick at Aussie SaaS scale-ups using GitOps for synthetic test code.

Picks for Australia

  • Aussie engineering team already on Datadog APM and Logs: datadog-synthetics Datadog Synthetics is bundled into the Atlassian, Canva and REA Group observability stacks. AWS Sydney probe locations and unified billing across APM, Logs and RUM.
  • Large Australian enterprise SRE running deep distributed tracing: dynatrace-synthetic Dynatrace is entrenched at Telstra, Westpac and several federal agencies. Synthetic monitoring ties into Davis AI for root-cause analysis under APRA CPS 230 resilience.
  • New Relic shop wanting unified APM + Synthetic: new-relic-synthetics New Relic Synthetics is the path of least resistance for Aussie teams already on New Relic One. Strong AUD pricing on the consumption model.
  • Big 4 bank requiring globally distributed customer-experience probes: catchpoint Catchpoint runs the deepest probe network for end-user experience monitoring on banking apps. Used at CBA and Macquarie to monitor mobile banking from real Aussie ISP vantage points.
  • Network-heavy enterprise needing ISP-path visibility: thousandeyes ThousandEyes (Cisco) is the default for Telstra, Optus-adjacent enterprises and federal agencies under SOCI Act 2018 needing path visibility across ISPs, SD-WAN and cloud regions.
  • Aussie SMB needing simple uptime and transaction monitoring: pingdom-monitor Pingdom (SolarWinds) is the simple, low-cost AUD-priced default for 10-200 person Aussie SaaS and e-commerce shops.
  • Developer-led shop running synthetic tests as code: checkly Checkly with Playwright-based browser checks is increasingly common at Aussie scale-ups (Octopus Deploy, Cuscal-adjacent fintech) using GitOps for monitoring config.
Market context

How the synthetic monitoring software market looks in Australia

Australian synthetic monitoring demand concentrates in three buyer clusters. The first is the Big 4 banks plus Macquarie, Suncorp, IAG and Medibank, where APRA CPS 230 operational risk and CPS 234 information security make customer-facing uptime a board-level metric. Catchpoint, Dynatrace, ThousandEyes and Datadog Synthetics dominate here, often deployed in parallel. Pricing routinely lands at A$300k-A$1M+ annually for full enterprise observability bundles.

The second is product-led Aussie tech: Atlassian, Canva, SafetyCulture, Linktree, Employment Hero, Octopus Deploy, Immutable, Go1, Culture Amp and Deputy. These teams skew toward Datadog Synthetics, New Relic Synthetics and Checkly because they integrate with the APM and incident tooling already in place. Most run on AWS Sydney (ap-southeast-2) and use synthetic probes from at least 3-5 global regions to cover Aussie, US and EU customer pools.

The third is federal and state government workloads. The SOCI Act 2018 obligations on critical infrastructure operators (energy, water, telco, ports, health, defence) push monitoring decisions toward IRAP-assessed platforms. Dynatrace, ThousandEyes and Datadog all hold IRAP at PROTECTED. State agencies like Services Australia and the ATO use a mix of ThousandEyes for network path visibility and Datadog or Dynatrace for application-layer synthetics. AWS Sydney and Azure Australia East are the default probe origins for any government-facing service.

Compliance & local rules

Synthetic monitoring tools holding any Australian customer data sit under the Privacy Act 1988 and APP. APP 11 governs storage security and most synthetic tools store request payloads, screenshots and DOM snapshots that the OAIC may treat as personal information when they include identifiable data. The Notifiable Data Breaches (NDB) scheme requires OAIC notification within 30 days. APRA-regulated entities (banks, insurers, super funds) must satisfy CPS 234 information security and the new CPS 230 operational risk standard, which makes synthetic monitoring evidence directly relevant to operational resilience attestations. The SOCI Act 2018 imposes mandatory cyber incident reporting on critical infrastructure operators within 12-72 hours and synthetic probe data often forms part of that incident timeline. Federal government workloads typically require IRAP assessment at OFFICIAL or PROTECTED. AWS Sydney (ap-southeast-2), Azure Australia East and Australia Central are the default residency choices for any Aussie-primary monitoring deployment.

At a glance

Quick comparison, ranked for Australia

Product Best for Starts at 10-emp/mo* Pricing G2 Geo
2 Datadog Synthetic Monitoring
Mid-market and enterprise on the Datadog observability platform
$0 $0 4.4 Global; 25+ public vantage points across AWS regions plus private locations
8 Dynatrace Synthetic Monitoring
Enterprise SRE teams on the Dynatrace platform
Quote - 4.4 Global; vantage points in US, EU, APAC
10 New Relic Synthetics
Cost-conscious mid-market and enterprise on the New Relic platform
$0 $0 4.3 Global; data centers in US, EU
5 Catchpoint
Enterprise digital-experience teams at global SaaS and CDN providers
Quote - 4.6 Global; 300+ vantage points including backbone, broadband, wireless, last-mile
9 ThousandEyes
Cisco-anchored enterprises needing network-path visibility
Quote - 4.5 Global; 200+ cloud agent locations
3 Pingdom
SMB and mid-market wanting simple uptime monitoring
$15 $15 4.3 Global; 70+ public vantage points
1 Checkly
Engineering teams across SaaS, B2B, and modern enterprise
$0 + $0/emp $0 4.7 Global; 20+ public vantage points (AWS regions) plus unlimited private locations
7 Site24x7
SMB and mid-market wanting all-in-one IT monitoring
$9 $9 4.5 Global; 130+ public vantage points
6 Uptrends
Mid-market teams wanting transparent pricing and mature browser monitoring
$16 $16 4.4 Global; 230+ public checkpoints
4 AlertSite
Mid-market and enterprise with API-heavy testing needs
Quote - 4.2 Global; 80+ vantage points

*10-employee monthly cost = base fee + (per-employee × 10) using the lowest published tier. For opaque-pricing vendors, no value is shown.

Verified local pricing

What buyers in Australia actually pay

Median annual deal size by employee band, in AUD. Crowdsourced from anonymized buyer disclosures.

Product Employee band Median annual (AUD) Sample Notes
Datadog Synthetic Monitoring 100-1,000 employees A$72,000 28 Datadog Synthetics bundled with APM, AUD scale-up tier
Dynatrace Synthetic Monitoring 1,000-10,000 employees A$285,000 14 Dynatrace Full-Stack with Synthetic, AUD enterprise
New Relic Synthetics 50-500 employees A$54,000 19 New Relic One consumption pricing
Catchpoint 1,000-5,000 employees A$195,000 9 Catchpoint Web Performance, Big 4 bank tier
ThousandEyes 500-5,000 employees A$168,000 12 ThousandEyes Enterprise, network-path monitoring
Pingdom 20-200 employees A$4,200 36 Pingdom Standard, Aussie SMB AUD
Checkly 50-300 employees A$18,500 22 Checkly Team, Aussie scale-up GitOps users
Local challengers

Australia-built or Australia-strong vendors worth knowing

Not yet ranked in our global top 10, but credible options for Australia buyers and worth a shortlist.

Datadog ANZ

Visit ↗

Datadog runs a large Sydney commercial team supporting Atlassian, Canva, REA Group and most Aussie scale-ups. Synthetics is bundled with APM and Logs at near-uniform attach rates.

Dynatrace Australia

Visit ↗

Dynatrace has Sydney and Melbourne offices serving Telstra, Westpac, BHP and several federal agencies. IRAP-assessed at PROTECTED for government workloads.

ThousandEyes (Cisco) ANZ

Visit ↗

Cisco-owned, with strong network-monitoring presence at Telstra, Optus-adjacent enterprises and federal infrastructure. Default network-path observability tool.

Catchpoint ANZ

Visit ↗

Catchpoint runs Sydney probe locations and serves Big 4 banks for customer-experience monitoring of consumer banking apps from real Aussie ISP vantage points.

The Australia ranking

All 10, ranked for Australia

Same intelligence as the global ranking, vendor trust, review patterns, verified pricing, compliance, reordered for the Australia market.

#2

Datadog Synthetic Monitoring

Premium synthetic monitoring inside the Datadog observability platform.

Founded 2010 · New York, NY · public · 200-100,000+ employees
G2 4.4 (320)
Capterra 4.5
From $0 /mo
● Transparent pricing
Visit Datadog Synthetic Monitoring

Datadog Synthetic Monitoring is the synthetics module of the broader Datadog observability platform (NASDAQ:DDOG, public since 2019). The product covers API checks, browser checks, mobile app checks, and multistep tests, with tight integration to Datadog APM, RUM, and logs (a failed synthetic check can deep-link directly into the underlying trace). The trade-offs: premium per-run pricing on top of an already-premium platform ($5 per 10K API test runs, $12 per 1K browser test runs), best-fit narrowed to organizations already buying Datadog (standalone Datadog Synthetics rarely makes sense), and customer cost-predictability complaints are the loudest in the category.

Best for

Mid-market and enterprise (200-10,000+ employees) already on Datadog APM, RUM, and logs who want unified synthetic monitoring in the same platform.

Worst for

Cost-conscious teams, code-first engineering teams (Checkly preferred), or anyone wanting standalone synthetics without committing to the Datadog platform.

Strengths

  • Tight integration with Datadog APM, RUM, logs, and infrastructure monitoring
  • Failed synthetic checks deep-link into underlying traces
  • Broad public vantage-point coverage plus private locations
  • Multistep API and browser tests with assertions
  • Strong mobile app synthetic testing
  • Public company financial transparency and stable roadmap

Weaknesses

  • Premium per-run pricing on top of premium platform pricing
  • Cost-predictability complaints loudest in the category
  • Rarely makes sense as standalone (requires Datadog APM/logs/RUM to unlock value)
  • Authoring is recorder-led with limited Playwright/code-first support
  • Multi-product billing creates surprise bills when teams scale check frequency

Pricing tiers

public
  • API tests
    $5 per 10K API test runs/month
    $0 /mo
  • Browser tests
    $12 per 1K browser test runs/month
    $0 /mo
  • Mobile tests
    Custom pricing; per device-month
    $0 /mo
  • Enterprise
    Volume discounts; multi-product bundles
    Quote
Watch for
  • · Run overage pricing scales aggressively at high check frequency
  • · Browser test runs ~24x more expensive than API runs
  • · Multi-product Datadog billing creates surprise total cost
  • · Annual contracts standard

Key features

  • +API synthetic tests
  • +Browser synthetic tests with recorder
  • +Mobile app synthetic tests
  • +Multistep test workflows
  • +Global public locations + private locations
  • +Integration with Datadog APM, RUM, logs
  • +Test failure deep-linking to traces
  • +Continuous testing in CI/CD
700+ integrations
AWSGCPAzureGitHubGitLabSlackPagerDutyJira
Geography
Global; 25+ public vantage points across AWS regions plus private locations
#8

Dynatrace Synthetic Monitoring

AI-driven enterprise synthetic monitoring inside the Dynatrace platform.

Founded 2005 · Waltham, MA · public · 500-100,000+ employees
G2 4.4 (180)
Capterra 4.5
Custom quote
○ Sales call required
Visit Dynatrace Synthetic Monitoring

Dynatrace Synthetic Monitoring (NYSE:DT, public since 2019) is the synthetics module of the Dynatrace observability platform. The product covers HTTP monitors, browser monitors, and multistep tests, with tight integration to Davis AI (root-cause analysis on synthetic failures across the broader Dynatrace deployment) and OneAgent auto-instrumentation. The trade-offs: pricing opaque and enterprise-only, the product is over-built for organizations under 500 employees, and standalone Dynatrace Synthetics (without the broader platform) rarely makes commercial sense.

Best for

Enterprise SRE teams (500-100,000+ employees) already on the Dynatrace platform who want synthetic monitoring tied into Davis AI root-cause analysis.

Worst for

SMB and mid-market under 500 employees, cost-conscious teams (Checkly 90% cheaper), or buyers wanting standalone synthetics.

Strengths

  • Davis AI ties synthetic failures to root-cause across the Dynatrace platform
  • Tight integration with Dynatrace APM, RUM, infrastructure, security
  • Best-in-class for enterprise SRE teams already on Dynatrace
  • "Answers, not dashboards" UX paradigm applied to synthetics
  • Mature global vantage-point coverage

Weaknesses

  • Pricing opaque, enterprise-only (typically $50K-$2M+ annually)
  • Over-built for organizations under 500 employees
  • Standalone synthetics rarely justifies purchase outside Dynatrace platform
  • Multi-year contracts standard
  • OneAgent licensing complexity carries into synthetic billing

Pricing tiers

opaque
  • Full-stack synthetic
    Industry estimate $50K-$200K annually mid-enterprise
    Quote
  • Enterprise
    Industry estimate $200K-$2M+ annually for Fortune 500
    Quote
Watch for
  • · DDU (Davis Data Unit) consumption from synthetic monitoring data
  • · Multi-year contracts standard
  • · OneAgent licensing complexity

Key features

  • +HTTP synthetic monitors
  • +Browser synthetic monitors
  • +Multistep transaction monitors
  • +Private synthetic locations
  • +Davis AI integration for root-cause
  • +OneAgent auto-instrumentation
  • +Tight integration with Dynatrace APM, RUM, infrastructure
600+ integrations
AWSGCPAzureKubernetesServiceNowAtlassian
Geography
Global; vantage points in US, EU, APAC
#10

New Relic Synthetics

Value-tier synthetic monitoring bundled in New Relic observability.

Founded 2008 · San Francisco, CA · pe backed · 100-10,000+ employees
G2 4.3 (220)
Capterra 4.4
From $0 /mo
● Transparent pricing
Visit New Relic Synthetics

New Relic Synthetics is the synthetic monitoring module inside the New Relic observability platform. New Relic was taken private in November 2023 by Francisco Partners and TPG Capital for approximately $6.5B, ending its public-company tenure (NYSE:NEWR since 2014). Synthetics is bundled in the platform alongside APM, infrastructure, logs, and browser monitoring, priced via the broader ingestion-based model ($0.30/GB Standard, $0.55/GB Data Plus). The trade-offs: synthetics is not the primary product (APM is), PE-driven product roadmap changes since the take-private have created customer concerns, and AI features lag Datadog Watchdog and Dynatrace Davis.

Best for

Cost-conscious mid-market and enterprise (100-10,000 employees) already on New Relic for APM who want synthetic monitoring in the same bundle.

Worst for

Modern engineering teams wanting Playwright (Checkly preferred), buyers wanting deepest AI features (Dynatrace preferred), or those concerned about Francisco Partners post-acquisition product investment trajectory.

Strengths

  • Bundled in New Relic ingestion-based pricing (30-50% cheaper than Datadog at scale)
  • Tight integration with New Relic APM, logs, infrastructure, browser monitoring
  • Mature platform (founded 2008, pre-Datadog)
  • Scripted browser tests with Node.js + Selenium WebDriver
  • Public locations plus private synthetic minions

Weaknesses

  • PE-driven product roadmap concerns post Nov 2023 $6.5B take-private
  • Synthetics not the primary product; less investment than APM
  • AI features lag Datadog Watchdog or Dynatrace Davis
  • UX feels older than Datadog or Checkly
  • Selenium-based scripting feels dated next to Playwright-native Checkly

Pricing tiers

public
  • Standard
    $0.30/GB ingested; synthetics included in usage
    $0 /mo
  • Data Plus
    $0.55/GB ingested; longer retention, advanced features
    $0 /mo
  • Free
    Up to 100 GB/month; 1 user
    $0+$0 /mo +/emp
Watch for
  • · Per-user fees on Standard ($99-$549/user)
  • · Free tier was reduced post-Francisco Partners acquisition
  • · Browser test data volume can spike at high check frequency

Key features

  • +Scripted browser tests (Node.js + Selenium WebDriver)
  • +Simple browser monitors
  • +API endpoint monitors
  • +Ping/uptime monitors
  • +Step monitor (multistep)
  • +Private synthetic minions
  • +Integration with New Relic APM and browser monitoring
  • +Public locations across regions
500+ integrations
AWSGCPAzureKubernetesGitHubSlackPagerDuty
Geography
Global; data centers in US, EU
#5

Catchpoint

Enterprise digital-experience monitoring with the deepest global node footprint.

Founded 2008 · New York, NY · pe backed · 500-100,000+ employees
G2 4.6 (220)
Capterra 4.5
Custom quote
○ Sales call required
Visit Catchpoint

Catchpoint is the enterprise digital-experience monitoring leader, founded in 2008 by former DoubleClick engineers, with the deepest global vantage-point footprint in the category (300+ nodes across backbone, broadband, wireless, and last-mile). The product covers synthetic monitoring, RUM, network-path analysis (BGP, DNS, CDN), and endpoint monitoring. Fortune 500 default for global SaaS, CDN providers, and content-delivery-sensitive organizations. The trade-offs: pricing opaque and enterprise-only, implementation requires professional services, and the platform is over-built for organizations under 500 employees.

Best for

Enterprise digital-experience teams (500-100,000+ employees) at global SaaS, CDN providers, content-delivery, and consumer internet companies where network-path visibility is mission-critical.

Worst for

SMB and mid-market under 500 employees, cost-conscious teams (Checkly 90% cheaper), or buyers wanting transparent pricing.

Strengths

  • Deepest global vantage-point footprint (300+ nodes including backbone, broadband, wireless, last-mile)
  • Network-path analysis (BGP, DNS, CDN) genuinely best-in-class
  • Fortune 500 default for global SaaS and CDN-sensitive organizations
  • Mature SLA reporting and executive dashboards
  • Endpoint monitoring for distributed workforce
  • Battle-tested at extreme scale (Akamai, Verizon, Comcast)

Weaknesses

  • Pricing opaque, enterprise-only (typically $50K-$1M+ annually)
  • Implementation requires professional services (4-12 weeks)
  • Over-built for organizations under 500 employees
  • UI complexity steep learning curve for new users
  • No code-first authoring (recorder-led)

Pricing tiers

opaque
  • Standard
    Industry estimate $50K-$200K annually
    Quote
  • Enterprise
    Industry estimate $200K-$1M+ for Fortune 500
    Quote
Watch for
  • · Professional services implementation $20K-$200K
  • · Multi-year contracts standard
  • · Endpoint monitoring priced separately

Key features

  • +Synthetic monitoring (API, web, multistep)
  • +Real User Monitoring (RUM)
  • +Network-path analysis (BGP, DNS, CDN)
  • +Endpoint monitoring
  • +300+ global vantage points
  • +Mature SLA reporting and executive dashboards
  • +Internet outage detection
  • +Catchpoint IPM (Internet Performance Monitoring)
60+ integrations
ServiceNowPagerDutySlackSplunkDatadogMicrosoft Teams
Geography
Global; 300+ vantage points including backbone, broadband, wireless, last-mile
#9

ThousandEyes

Cisco-owned network-path and BGP-aware synthetic monitoring.

Founded 2010 · San Francisco, CA (parent Cisco) · public · 1,000-100,000+ employees
G2 4.5 (160)
Capterra 4.5
Custom quote
○ Sales call required
Visit ThousandEyes

ThousandEyes was founded in 2010 by Mohit Lad and Ricardo Oliveira (former UCLA researchers) and acquired by Cisco in May 2020 for approximately $1B. The product is the leader in network-path visibility (BGP, DNS, CDN, last-mile), with synthetic monitoring as one capability inside a broader network-intelligence platform. Post-acquisition, ThousandEyes has been integrated into Cisco AppDynamics (the broader Cisco observability fabric) and into the Cisco Catalyst Center for enterprise networking. The trade-offs: synthetic monitoring is not the primary use case (network-path visibility is), pricing opaque and enterprise-only, and Cisco-anchored procurement is the path of least resistance (non-Cisco shops sometimes find the integration friction high).

Best for

Cisco-anchored enterprises (1,000-100,000+ employees) needing network-path visibility, BGP/DNS analysis, and synthetic monitoring as one signal in a broader Cisco observability fabric.

Worst for

SMB and mid-market under 500 employees, code-first engineering teams (Checkly preferred), or non-Cisco shops wanting standalone synthetics.

Strengths

  • Best-in-class network-path visibility (BGP, DNS, CDN, last-mile)
  • Cisco-anchored enterprise relationships post-2020 acquisition
  • Integrated into Cisco AppDynamics and Catalyst Center
  • Mature global vantage-point footprint
  • Internet outage and route-change detection

Weaknesses

  • Synthetic monitoring is secondary to network-path visibility
  • Pricing opaque, enterprise-only
  • Cisco-anchored procurement preferred; non-Cisco shops find friction
  • Post-acquisition product roadmap blended into Cisco AppDynamics
  • Best-fit narrowed to network-aware enterprises

Pricing tiers

opaque
  • Network Intelligence
    Industry estimate $50K-$300K annually
    Quote
  • Enterprise
    Industry estimate $300K-$2M+ for Fortune 500
    Quote
Watch for
  • · Per-agent pricing (cloud agents, enterprise agents, endpoint agents)
  • · Multi-year contracts standard
  • · Cisco AppDynamics bundle complexity

Key features

  • +Network-path visualization (BGP, DNS, CDN)
  • +Synthetic transaction tests
  • +API monitoring
  • +Browser synthetic tests
  • +Endpoint agent monitoring (distributed workforce)
  • +Internet outage detection
  • +Cisco AppDynamics integration
  • +Catalyst Center integration
80+ integrations
Cisco AppDynamicsCisco Catalyst CenterServiceNowSplunkPagerDutySlack
Geography
Global; 200+ cloud agent locations
#3

Pingdom

Legacy uptime monitoring brand inside SolarWinds.

Founded 2007 · Austin, TX (parent SolarWinds) · public · 1-500 employees
G2 4.3 (280)
Capterra 4.5
From $15 /mo
● Transparent pricing
Visit Pingdom

Pingdom is the recognizable Swedish-founded uptime monitoring brand acquired by SolarWinds in 2014 (now NYSE:SWI). The product covers uptime checks, transaction monitoring, page-speed checks, and public-facing status pages, with a simple no-code authoring model that has historically been the easiest on-ramp in the category. The trade-offs: the product has seen relatively limited investment since the SolarWinds acquisition compared to modern entrants, the SUNBURST supply-chain incident in December 2020 (Russian SVR backdoored SolarWinds Orion; Pingdom infrastructure was reportedly not directly impacted but the parent-company brand damage was severe) continues to weigh on enterprise procurement, and feature breadth has fallen behind Datadog Synthetics and Checkly.

Best for

SMB and mid-market teams (under 500 employees) wanting simple uptime + transaction monitoring with public status pages and minimal setup.

Worst for

Modern engineering teams wanting code-first authoring (Checkly preferred), enterprise procurement teams still cautious post-SUNBURST, or buyers wanting tight APM/observability integration.

Strengths

  • Recognizable brand with simple no-code authoring (easiest on-ramp historically)
  • Public-facing status pages included
  • Page-speed monitoring with Real User Monitoring add-on
  • Generous geographic vantage-point coverage
  • SolarWinds parent provides enterprise procurement familiarity

Weaknesses

  • Relatively limited product investment since 2014 SolarWinds acquisition
  • SUNBURST 2020 supply-chain incident still weighs on enterprise procurement of SolarWinds-branded products
  • Feature breadth has fallen behind Datadog, Checkly, and Catchpoint
  • No native code-first authoring (recorder-only)
  • Brand momentum has stalled in modern engineering buyer circles

Pricing tiers

public
  • Starter
    Per month; 10 uptime checks, 50K real-user views
    $15 /mo
  • Standard
    Per month; 25 uptime checks, 500K views
    $39 /mo
  • Advanced
    Per month; 100 uptime checks, 5M views
    $99 /mo
  • Professional
    Per month; 250 uptime checks, 10M views
    $199 /mo
Watch for
  • · Transaction checks priced separately (per check per month)
  • · Annual billing for published rates
  • · RUM and page-speed add-ons priced separately

Key features

  • +Uptime monitoring
  • +Transaction monitoring (multistep)
  • +Page-speed monitoring
  • +Real User Monitoring (RUM) add-on
  • +Public status pages
  • +Alert channels (email, SMS, webhook, integrations)
  • +SLA reporting
  • +Mobile app for alerts
35+ integrations
SlackPagerDutyOpsgenieMicrosoft TeamsWebhookServiceNow
Geography
Global; 70+ public vantage points
#1

Checkly

Modern code-first synthetic monitoring built on Playwright.

Founded 2018 · Berlin, Germany · private · 10-2,000 employees
G2 4.7 (180)
Capterra 4.6
From $0 + $0 /mo + /employee
● Transparent pricing
Visit Checkly

Checkly is the leading code-first synthetic monitoring platform, built around Playwright (now the dominant browser automation framework) and a monitoring-as-code workflow via CLI, Terraform, and GitHub Actions. The product is opinionated and engineering-led, synthetic checks are versioned in Git alongside application code, reviewed in pull requests, and deployed through CI pipelines, rather than authored in a vendor-hosted point-and-click recorder. Closed a $20M Series A in 2022 (Accel, CRV, others). The trade-offs: not a full observability platform (no APM, no logs, no infrastructure monitoring), pricing scales with check runs (high-frequency global checks add up fast), and the Playwright learning curve excludes non-engineering teams used to recorder UIs.

Best for

Engineering teams (10-2,000 engineers) who treat synthetics as part of the SDLC, want Playwright-native authoring, and prefer monitoring-as-code over recorder UIs.

Worst for

Non-engineering buyers (marketing teams, compliance teams) who need a point-and-click recorder, or organizations wanting full observability convergence in one vendor.

Strengths

  • Playwright-native authoring; ships the same browser automation engineers already use for E2E tests
  • Monitoring-as-code via CLI, Terraform, GitHub Actions, and Pulumi
  • Heartbeat checks, API checks, browser checks, multistep checks all in one product
  • Predictable pricing with published tiers and run-based overage (no enterprise opacity)
  • Modern engineering-led product culture (founder Tim Nolet)
  • Strong OpenTelemetry support; can export traces from synthetic runs
  • Private locations for behind-the-firewall checks

Weaknesses

  • Not a full observability platform (no APM, logs, or infrastructure monitoring)
  • Run-based pricing creates bill spikes when teams add high-frequency global checks
  • Playwright learning curve excludes non-engineering buyers
  • Smaller global vantage-point footprint than Catchpoint or ThousandEyes
  • Newer brand; enterprise procurement teams sometimes prefer legacy vendors

Pricing tiers

public
  • Hobby
    Free; up to 10K check runs/month, 5 users
    $0+$0 /mo +/emp
  • Team
    Per month; 60K API runs + 5K browser runs, unlimited users
    $80 /mo
  • Scale
    Per month; 300K API + 30K browser, advanced features
    $300 /mo
  • Enterprise
    Custom volume, dedicated support, SSO/SCIM
    Quote
Watch for
  • · Run overage pricing scales with check frequency and global locations
  • · High-frequency 1-minute checks across multiple regions multiply run counts

Key features

  • +Playwright-based browser checks
  • +API checks with multistep workflows
  • +Heartbeat monitoring
  • +Monitoring-as-code (Terraform, CLI, GitHub Actions)
  • +Private locations
  • +OpenTelemetry trace export
  • +Status pages
  • +Alert channels (Slack, PagerDuty, Opsgenie, webhooks)
60+ integrations
GitHubGitLabTerraformPagerDutySlackOpsgenieVercel
Geography
Global; 20+ public vantage points (AWS regions) plus unlimited private locations
#7

Site24x7

Zoho all-in-one IT monitoring with synthetic checks bundled in.

Founded 2006 · Pleasanton, CA (parent Zoho) · private · 5-500 employees
G2 4.5 (240)
Capterra 4.6
From $9 /mo
● Transparent pricing
Visit Site24x7

Site24x7 is the IT monitoring suite from Zoho (large privately held Indian software vendor founded 1996, also behind Zoho CRM, Zoho One, ManageEngine), launched 2006. The product bundles synthetic monitoring (website, API, transaction, real browser) with server monitoring, network monitoring, application performance monitoring, log management, and cloud monitoring inside a single subscription. The trade-offs: best-fit narrowed to SMB and mid-market wanting one tool for everything (the product is broad rather than deep in any single area), the UI feels dated, and enterprise-grade buyers consistently prefer category-specific best-of-breed tools.

Best for

SMB and mid-market teams (5-500 employees) wanting one IT monitoring tool for synthetic + server + network + APM at a single low price point.

Worst for

Engineering teams wanting code-first Playwright (Checkly preferred), enterprise digital-experience teams (Catchpoint preferred), or buyers wanting deep best-of-breed in any single area.

Strengths

  • All-in-one bundle (synthetic + server + network + APM + logs + cloud) inside single subscription
  • Strong value at SMB price points
  • Recognizable Zoho parent with stable financials
  • Broad geographic vantage-point coverage (130+ locations)
  • Mobile app for alerts
  • Reasonable AI-driven anomaly detection

Weaknesses

  • Broad rather than deep, no single area is best-of-breed
  • UI feels dated compared to Datadog or Checkly
  • Synthetic monitoring features narrower than dedicated vendors (no native Playwright)
  • Enterprise buyers gravitate to category-specific tools
  • Zoho brand recognition uneven outside India and SMB

Pricing tiers

public
  • Starter
    Per month; 10 monitors
    $9 /mo
  • Pro
    Per month; 40 monitors + advanced features
    $35 /mo
  • Classic
    Per month; 100 monitors + APM bundle
    $89 /mo
  • Elite
    Per month; 250 monitors + all features
    $225 /mo
  • Enterprise
    Per month; 500+ monitors, dedicated support
    $449 /mo
Watch for
  • · Add-on monitors priced separately
  • · Real Browser Monitoring counted separately
  • · Log management volumes add to bill at higher tiers

Key features

  • +Website monitoring (uptime)
  • +API monitoring
  • +Real Browser Monitoring (multistep)
  • +Server and network monitoring
  • +Application Performance Monitoring (APM)
  • +Log management
  • +Cloud monitoring (AWS, Azure, GCP)
  • +Public status pages
100+ integrations
SlackPagerDutyMicrosoft TeamsServiceNowJiraZoho CRM
Geography
Global; 130+ public vantage points
#6

Uptrends

Mid-market synthetic monitoring inside the ITRS Group portfolio.

Founded 2007 · Nieuwegein, Netherlands (parent ITRS, London) · pe backed · 50-2,000 employees
G2 4.4 (200)
Capterra 4.6
From $16 /mo
● Transparent pricing
Visit Uptrends

Uptrends is the Dutch-founded synthetic monitoring product acquired by ITRS Group (UK-based capital markets and IT monitoring vendor, owned by PE firm Montagu) in 2021. The product covers uptime monitoring, web application monitoring, API monitoring, transaction monitoring, and Real User Monitoring, with a mid-market price point and a recorder-led authoring model. The trade-offs: brand visibility outside the Benelux is modest, ITRS focus is split across capital-markets monitoring (Geneos) and the Uptrends acquisition is one of several portfolio assets, and modern engineering teams gravitate to Checkly for code-first authoring.

Best for

Mid-market teams (50-2,000 employees) wanting transparent published pricing, mature browser/transaction monitoring, and a recorder-led authoring model.

Worst for

Modern engineering teams wanting code-first authoring (Checkly preferred), or Fortune 500 buyers wanting Catchpoint-grade network-path analysis.

Strengths

  • Strong mid-market price point with transparent published tiers
  • Web application monitoring (full-page browser checks) with waterfall analysis
  • Generous vantage-point footprint (230+ checkpoints globally)
  • Multi-step transaction monitoring with visual editor
  • Real User Monitoring (RUM) included
  • Public status pages and SLA reporting

Weaknesses

  • Brand visibility outside Benelux is modest
  • ITRS focus split across capital-markets monitoring (Geneos) and broader portfolio
  • No code-first authoring (recorder-led)
  • Feature breadth narrower than Datadog or Catchpoint
  • AI features lag Datadog Watchdog and Dynatrace Davis

Pricing tiers

public
  • Starter
    Per month; 10 basic monitors
    $16 /mo
  • Premium
    Per month; transaction + multi-step + browser monitors
    $32 /mo
  • Professional
    Per month; private locations, RUM, advanced features
    $73 /mo
  • Business
    Per month; large monitor counts + advanced reporting
    $234 /mo
  • Enterprise
    Custom volume, dedicated support
    Quote
Watch for
  • · Transaction monitor pricing scales with check frequency
  • · Add-on monitors priced separately
  • · Annual contracts at higher tiers

Key features

  • +Uptime monitoring
  • +Web application monitoring (full-page browser with waterfall)
  • +API monitoring
  • +Multi-step transaction monitoring
  • +Real User Monitoring (RUM)
  • +Public status pages
  • +Private checkpoints
  • +SLA reporting
30+ integrations
SlackPagerDutyMicrosoft TeamsOpsgenieWebhookServiceNow
Geography
Global; 230+ public checkpoints
#4

AlertSite

SmartBear-owned synthetic monitoring for API and web.

Founded 1998 · Somerville, MA (parent SmartBear) · pe backed · 100-10,000 employees
G2 4.2 (140)
Capterra 4.3
Custom quote
○ Sales call required
Visit AlertSite

AlertSite is the synthetic monitoring product owned by SmartBear (the same parent behind SoapUI, ReadyAPI, TestComplete, and Zephyr). The product covers API monitoring, web transaction monitoring, and SLA reporting, with a heritage in the SoapUI API testing community. The trade-offs: brand momentum has slowed (SmartBear has invested more heavily in BitBar and Zephyr), the product feels dated compared to Datadog and Checkly, and SmartBear is owned by Francisco Partners (PE) which adds the usual post-acquisition product-investment concerns.

Best for

API-heavy teams already using SoapUI/ReadyAPI who want to reuse API tests as synthetic monitors, plus enterprise teams needing strong SLA reporting.

Worst for

Modern engineering teams wanting Playwright-native authoring (Checkly preferred), or buyers wanting transparent published pricing.

Strengths

  • SoapUI integration; reuse API tests as synthetic monitors
  • Mature SLA reporting and historical performance dashboards
  • Private node support for behind-the-firewall checks
  • SmartBear ecosystem (TestComplete, Zephyr, ReadyAPI)
  • Long-established product (founded 1998 as Boca Internet Technologies)

Weaknesses

  • Brand momentum slowed under SmartBear; investment skewed toward BitBar and Zephyr
  • UI feels dated compared to Datadog Synthetics or Checkly
  • PE-owned (SmartBear owned by Francisco Partners since 2017); typical post-acquisition concerns
  • Pricing opaque (sales-led for most tiers)
  • Smaller public vantage-point footprint than Catchpoint

Pricing tiers

opaque
  • Essential
    Sales-led; per-monitor pricing
    Quote
  • Professional
    Adds private nodes, SLA reporting
    Quote
  • Enterprise
    Custom volume, dedicated support
    Quote
Watch for
  • · Private node deployments priced separately
  • · Annual contracts standard
  • · Implementation services for enterprise

Key features

  • +API monitoring
  • +Web transaction monitoring
  • +SoapUI integration
  • +Private node support
  • +SLA reporting and historical dashboards
  • +Multi-step user-journey synthetic tests
  • +Alert channels (Slack, PagerDuty, email)
  • +Public status pages
40+ integrations
SoapUIReadyAPISlackPagerDutyServiceNowSplunk
Geography
Global; 80+ vantage points

Frequently asked questions

The questions buyers actually ask before they sign.

Do synthetic probes need to originate from AWS Sydney for an Australian-facing service?
Not mandatory but strongly recommended. APRA CPS 230 operational resilience requires meaningful evidence of customer experience under realistic conditions, which means at least one probe location should originate in Australia. Datadog, Dynatrace, ThousandEyes and Catchpoint all offer AWS Sydney (ap-southeast-2) probe origins. For Aussie-only services, run primary probes from Sydney plus a secondary from Melbourne or Perth.
Which synthetic monitoring tools hold IRAP assessment for Australian government workloads?
Dynatrace, Datadog and ThousandEyes all hold IRAP assessment at OFFICIAL with some controls assessed at PROTECTED. New Relic and AppDynamics have IRAP coverage on selected SaaS regions. Catchpoint, Pingdom, Site24x7 and Checkly do not hold IRAP and are typically excluded from federal procurement at PROTECTED tier. Always validate current assessment status with the vendor before procurement, IRAP letters expire.
Why does CPS 230 matter for synthetic monitoring at Australian banks?
APRA CPS 230 (effective July 2025) requires regulated entities to manage operational risk across critical operations and material service providers. Synthetic monitoring evidence is a primary input to the operational resilience tolerance levels CPS 230 mandates, banks must demonstrate they can detect and recover from outages within stated tolerance windows. Datadog Synthetics, Dynatrace and Catchpoint all map their synthetic timelines and SLO dashboards directly to CPS 230 reporting.
What is the difference between synthetic monitoring, RUM, and APM?
Synthetic monitoring runs scripted, scheduled probes against your application from external vantage points (no real users involved). RUM (Real User Monitoring) collects performance data from actual user browser/mobile sessions. APM (Application Performance Monitoring) instruments the application server-side to capture traces, errors, and dependencies. Synthetic detects regressions before users hit them; RUM measures what users actually experience; APM tells you where in your code the problem lives. Modern observability platforms (Datadog, New Relic, Dynatrace) bundle all three.
Should I choose code-first (Playwright) or no-code (recorder) synthetic monitoring?
Code-first (Checkly, Datadog with code option) wins when synthetics is owned by engineering, when monitors live in the same Git repo as the application, when CI/CD deploys both code and synthetics, and when test reliability matters (Playwright is more robust than legacy recorders). No-code (Pingdom, AlertSite, Uptrends) wins when non-engineering teams (marketing, compliance, customer success) need to author monitors, when point-and-click setup speed matters more than test reliability, and when there is no engineering bandwidth to maintain monitoring-as-code. In 2026, the engineering-led pattern is winning; Playwright has overtaken Selenium as the dominant browser automation framework.
Is standalone synthetic monitoring dying as observability platforms converge?
Partly. Datadog, New Relic, Dynatrace, and Cisco (AppDynamics + ThousandEyes) increasingly bundle synthetic monitoring into the broader observability platform, which compresses the standalone synthetic market. Checkly survives this trend by going aggressively code-first (where the platforms are weaker); Catchpoint survives by going aggressively deep on network-path visibility and global vantage-point coverage. Pingdom, AlertSite, and Uptrends are most exposed to consolidation pressure; their feature breadth has not kept pace with the bundled platforms.
What is the New Relic Francisco Partners trajectory and should it affect my buying decision?
New Relic was taken private in November 2023 by Francisco Partners and TPG Capital for approximately $6.5B. Standard PE post-acquisition concerns apply: roadmap focused on profitability over feature investment, free tier was reduced, executive turnover, and the synthetics module specifically has not received the investment that APM has. If you are already on New Relic for APM, the synthetics bundle is still a reasonable value play. If you are evaluating greenfield, weigh Francisco Partners post-acquisition trajectory against Datadog (premium, integrated), Checkly (modern, code-first), or Dynatrace (AI-led).
What happened to ThousandEyes after Cisco acquired it?
Cisco acquired ThousandEyes in May 2020 for approximately $1B. Post-acquisition, ThousandEyes has been integrated into Cisco AppDynamics (the broader Cisco observability fabric) and into Cisco Catalyst Center for enterprise networking. With Cisco also acquiring Splunk in 2024 for $28B, the broader observability portfolio now spans ThousandEyes (network-path), AppDynamics (APM), and Splunk Observability (logs, metrics, traces). The integration is real but blends ThousandEyes synthetic capabilities into the broader Cisco fabric; standalone ThousandEyes purchases now require Cisco-anchored procurement context.
How much should I budget for synthetic monitoring software?
For startups (under 25 employees): free tiers (Checkly Hobby, New Relic Free, Site24x7 trial). 25-100 employees: $1K-$10K annually (Checkly Team, Uptrends Premium, Pingdom Starter). 100-500 employees: $10K-$50K annually (Checkly Scale, Datadog Synthetics, Uptrends Professional). 500-2,000 employees: $50K-$200K annually (Catchpoint, Dynatrace, ThousandEyes). 2,000+ employees: $200K-$2M+ annually (enterprise tiers of Catchpoint, Dynatrace, Datadog, ThousandEyes). Costs depend heavily on check frequency, browser vs API check mix, number of global vantage points, and whether private locations are needed.
How does the SolarWinds SUNBURST incident affect Pingdom buying decisions in 2026?
The SolarWinds SUNBURST supply-chain incident was disclosed in December 2020; Russian SVR actors backdoored SolarWinds Orion (a different product line from Pingdom). Pingdom infrastructure was reportedly not directly impacted, but the parent-company brand damage was severe and continues to weigh on enterprise procurement of SolarWinds-branded products in 2026. Most security-mature procurement teams now flag SolarWinds-branded products for additional vendor risk review. This is a meaningful headwind for Pingdom relative to non-SolarWinds competitors.
How do I evaluate AI claims in synthetic monitoring vendors?
In 2026, most synthetic monitoring vendors claim some form of AI; few have shipped anything more meaningful than threshold-based anomaly alerts dressed up as machine learning. Dynatrace Davis is genuinely root-cause AI (real, differentiating). Datadog Watchdog is real anomaly detection (less differentiating than marketing implies). Most other vendors have shallow AI features. Ask: (1) what specifically does the AI do that a static threshold cannot? (2) Can the vendor show real customer-facing examples? (3) Does the AI require enabling a separate paid module? If the answers are vague, treat the AI marketing as hype.
What about private locations and behind-the-firewall checks?
Most enterprise synthetic monitoring needs private locations (synthetic agents deployed inside your firewall to monitor internal applications that public agents cannot reach). Strong private-location support: Checkly, Datadog, Catchpoint, Dynatrace, ThousandEyes, AlertSite, Uptrends (Business+ tier), New Relic minions. Weaker support: Pingdom, Site24x7 (limited). If you need to monitor internal applications behind a corporate firewall (admin tools, SAP, internal APIs), private-location support is non-negotiable.
Can I evaluate via free trial?
Free tier permanent: Checkly Hobby (10K runs), New Relic (100GB), Site24x7 trial converts to free for limited monitors. Free trial 14-30 days: Datadog Synthetics (14d), Pingdom (30d), Uptrends (30d), AlertSite (14d), Site24x7 (30d), Dynatrace (15d), ThousandEyes (limited 15d). Demo only (no self-serve trial): Catchpoint. We recommend setting up real instrumentation against a non-production environment for at least 1 week to evaluate vantage-point coverage and alert noise.

Final word

Looking at a different market? See the global Synthetic Monitoring Software ranking, or pick another country at the top of this page.

Last updated 2026-05-24. Local pricing reverified quarterly. Found something inaccurate? Tell us.