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Uptrends review and pricing

Mid-market synthetic monitoring inside the ITRS Group portfolio.

By ITRS Group (Uptrends) · Founded 2007 · Nieuwegein, Netherlands (parent ITRS, London) · pe backed

Uptrends is the Dutch-founded synthetic monitoring product acquired by ITRS Group (UK-based capital markets and IT monitoring vendor, owned by PE firm Montagu) in 2021. The product covers uptime monitoring, web application monitoring, API monitoring, transaction monitoring, and Real User Monitoring, with a mid-market price point and a recorder-led authoring model. The trade-offs: brand visibility outside the Benelux is modest, ITRS focus is split across capital-markets monitoring (Geneos) and the Uptrends acquisition is one of several portfolio assets, and modern engineering teams gravitate to Checkly for code-first authoring.

Best for

Mid-market teams (50-2,000 employees) wanting transparent published pricing, mature browser/transaction monitoring, and a recorder-led authoring model.

Worst for

Modern engineering teams wanting code-first authoring (Checkly preferred), or Fortune 500 buyers wanting Catchpoint-grade network-path analysis.

Vendor Trust Score

Is Uptrends a trustworthy vendor?

7.8/10
Mixed
Pricing transparency
Published rates; no hidden fees
8.5
Contract fairness
Reasonable terms; no auto-renew traps
8.0
Incident response
How they handle outages and breaches
8.0
Post-acquisition behavior
Customer treatment after M&A or PE
7.0
Executive stability
Leadership churn over 24 months
7.5
Roadmap honesty
Public commitments held
7.5
Trust signal log
  • 2021-09-08
    Acquired by ITRS Group (PE-owned, Montagu Private Equity)
    Uptrends joined a broader portfolio focused on capital-markets monitoring (Geneos) and IT operations
Vendor Trust is scored independently of product quality. A great product from an unfair vendor still earns a low trust score.
Review Intelligence

What 200 reviews actually say

Synthesized from G2, Capterra, Reddit, Trustpilot. Patterns >15% prevalence shown.

Last synthesized
2026-05-01

Praise patterns

  • Transparent published pricing at mid-market price points
    78%
  • Mature browser monitoring with waterfall analysis
    71%
  • Generous vantage-point footprint (230+ checkpoints)
    64%

Complaint patterns

  • Brand visibility outside Benelux is modest
    47%
  • No code-first authoring; recorder-led only
    41%
  • Feature breadth narrower than Datadog or Catchpoint
    38%
  • AI features lag larger competitors
    31%
Sentiment trend (6 months)
84/100 +2 pts
12
01
02
03
04
05
Patterns are extracted from review corpus and human-verified. We surface trends, not anecdotes.
Verified Pricing

What buyers actually pay

48 anonymized deal disclosures · last updated 2026-05-01

Contribute your deal price
Company size Median annual
50-200 employees $2,400
200-1,000 employees $9,600
Verified pricing is crowdsourced from buyers under anonymity guarantees. Vendor-listed prices are validated against actual deals quarterly.
Compliance & Security

Auto-verified certifications

Verified 2026-05-01
SOC 2 Type II
ISO 27001
HIPAA
GDPR
CCPA
PCI DSS
FedRAMP

Editorial: Strengths

  • Strong mid-market price point with transparent published tiers
  • Web application monitoring (full-page browser checks) with waterfall analysis
  • Generous vantage-point footprint (230+ checkpoints globally)
  • Multi-step transaction monitoring with visual editor
  • Real User Monitoring (RUM) included
  • Public status pages and SLA reporting

Editorial: Weaknesses

  • Brand visibility outside Benelux is modest
  • ITRS focus split across capital-markets monitoring (Geneos) and broader portfolio
  • No code-first authoring (recorder-led)
  • Feature breadth narrower than Datadog or Catchpoint
  • AI features lag Datadog Watchdog and Dynatrace Davis

Key features & integrations

  • +Uptime monitoring
  • +Web application monitoring (full-page browser with waterfall)
  • +API monitoring
  • +Multi-step transaction monitoring
  • +Real User Monitoring (RUM)
  • +Public status pages
  • +Private checkpoints
  • +SLA reporting
30+ integrations
SlackPagerDutyMicrosoft TeamsOpsgenieWebhookServiceNow
Geography supported
Global; 230+ public checkpoints
Best fit
50-2,000 employees · Mid-market teams wanting transparent pricing and mature browser monitoring
Editorial deep-dive

Read our full ranking of Synthetic Monitoring Software

Uptrends ranks #6 in our editorial review of 10 synthetic monitoring software platforms. The deep-dive covers methodology, comparison tables, decision matrix, migration scoring, and FAQs.

Read the full ranking

Closest alternatives in Synthetic Monitoring Software

Help the next buyer

Contribute your verified deal price

Pricing in B2B software is opaque because vendors want it that way. Verified buyer prices fix that, anonymously. Share what you actually paid for Uptrends; we’ll add it to the verified pricing dataset on this page (with company size band only, no identifying details).

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