Canada verdict (TL;DR)
Verified 2026-05-27Canadian EHR is structurally different from the US market. Telus Health (Toronto) dominates primary care and specialist EMR with Telus Health PHN (formerly PS Suite), Med Access and CHR (formerly Wolf). OSCAR EMR (open source, McMaster University origin) covers academic medicine and community clinics. QHR Accuro (Loblaw subsidiary) is the third major Canadian EMR. At hospital and acute care, Epic dominates eight Canadian academic health science centres via Connecting Ontario, ConnectingGTA, SaskHealth and similar provincial deployments. Cerner (now Oracle Health) holds Alberta Connect Care, BC Provincial and several Atlantic provinces. PointClickCare (Mississauga-built!) dominates long-term care across Canada and the US.
Picks for Canada
- Ontario or Alberta hospital and academic health science centre: epic Epic dominates Canadian academic hospitals via ConnectingOntario and similar deployments. Used at UHN, Sinai Health, SickKids, North York General, Halton Healthcare, Saskatchewan Health Authority, several Atlantic deployments. Connects to Telus Health PHN community EMRs via HL7 FHIR.
- Alberta Connect Care or BC Provincial deployment: cerner Cerner (Oracle Health) runs Alberta Connect Care across Alberta Health Services and BC Provincial deployment at Provincial Health Services Authority and most BC health authorities. Strong fit for province-wide unified EHR deployments.
- Ontario or Alberta primary care or specialist clinic: athenahealth Telus Health PHN dominates Canadian primary care and sits in our local champions. For global incumbents, athenahealth has minimal Canadian deployment. Most Canadian primary care buyers should evaluate Telus Health PHN, OSCAR or QHR Accuro first.
- Academic medicine or community clinic wanting open source: allscripts-veradigm OSCAR EMR (open source, McMaster origin) is the textbook open-source EMR choice and sits in our local champions. For global comparison, Veradigm (Allscripts) has limited Canadian deployment. Most Canadian academic and community clinics should evaluate OSCAR or Telus Health PHN first.
- Long-term care or post-acute Canadian facility: epic PointClickCare (Mississauga-built!) dominates Canadian long-term care and sits as the textbook local champion. For acute-care integration via FHIR, Epic and Cerner provide the upstream hospital connection.
How the healthcare ehr software market looks in Canada
Canadian healthcare EHR is structurally different from US and globally. The Canadian community EMR market is dominated by three Canadian-built or Canadian-operated platforms. Telus Health PHN (formerly PS Suite, Telus Health PowerHealth) plus Med Access plus CHR (formerly Wolf) together cover ~40-50% of Canadian primary care and specialist EMR deployments. Telus Health acquired most of the major Canadian EMRs over 2008-2020. OSCAR EMR (open source, founded at McMaster University Department of Family Medicine) covers academic medicine, community health centres and a meaningful share of family medicine, particularly in Ontario and Quebec. QHR Accuro (acquired by Loblaw Companies via Shoppers Drug Mart) is the third major Canadian EMR.
At hospital and acute care, Epic dominates Canadian academic health science centres. UHN, Sinai Health, SickKids, North York General, Halton Healthcare and most major Ontario teaching hospitals run Epic via the ConnectingOntario integration backbone. Saskatchewan Health Authority runs Epic as Sunrise EHR. Several Atlantic deployments are also Epic. Cerner (Oracle Health) holds Alberta Connect Care across Alberta Health Services and BC Provincial deployment at Provincial Health Services Authority and most BC health authorities. Meditech holds older Canadian community hospital deployments.
PointClickCare (Mississauga-built since 2000, ~C$2B+ revenue) dominates long-term care across Canada and the US. It is the textbook Canadian long-term care EHR with thousands of Canadian and US facilities. Not in the global top 10 because it is vertical-specific, but the canonical Canadian long-term care choice.
Compliance varies by province. PHIPA (Ontario), HIA (Alberta), HIPMA (Yukon), HIA (Saskatchewan), PHIA (Manitoba, New Brunswick, Nova Scotia, Newfoundland and Labrador), PIPA (BC) and the Act respecting health services and social services (Quebec) govern PHI. Provincial health authorities (LHINs in Ontario before dissolution, OHTs now, AHS in Alberta, PHSA in BC, MSSS in Quebec) drive procurement. e-Health Ontario, ConnectingOntario and similar integration backbones connect EMRs to hospital and lab systems.
Canadian health information protection is provincial, not federal. PHIPA (Personal Health Information Protection Act, Ontario, 2004) is the dominant Canadian health privacy law and applies to most Canadian-built EHR vendors. HIA (Health Information Act, Alberta, 2001) covers Alberta with the OIPC Alberta as regulator. HIA (Saskatchewan), PHIA (Manitoba, New Brunswick, Nova Scotia, Newfoundland and Labrador), HIPMA (Yukon) and the Act respecting health services and social services (Quebec) provide parallel coverage. PIPA (BC) covers BC health records under the broader privacy framework. PIPEDA covers federally regulated entities and cross-border transfers. Quebec Law 25 imposes additional PIA and automated-decision disclosure requirements on EHR systems handling Quebec patient data; the College of Physicians of Quebec and CNESM also have specific Quebec health records requirements. Bill 96 requires French UI and French patient documents for Quebec deployments. Provincial Information and Privacy Commissioners enforce; PHIPA breaches must be reported to the IPC Ontario for significant breaches. Health Canada regulates medical devices (Class I-IV); EHR software functioning as a medical device requires Medical Device Licence. Canada Health Infoway sets interoperability standards (HL7 FHIR Canadian profiles, SNOMED CT Canadian Edition, LOINC). DICOM for imaging. Provincial pharmaceutical drug databases (ConnectingOntario DHDR, Alberta PIN, BC PharmaNet) integrate via standardised interfaces. Cyber: OSFI B-13 does not apply to health except for FRFI parent companies; ITSG-33 federal controls apply to federal health workloads. Data residency strongly preferred in Canada; AWS ca-central-1, Azure Canada Central and GCP Montreal cover most modern EHR deployments.
Quick comparison, ranked for Canada
| Product | Best for | Starts at | 10-emp/mo* | Pricing | G2 | Geo |
|---|---|---|---|---|---|---|
| 1 Epic | Health systems + academic medical centers | Quote | - | 4.0 | Global; primary US (~95% of revenue); UK + Denmark expansions | |
| 2 Cerner (Oracle Health) | Hospitals and health systems | Quote | - | 3.5 | Global; primary US; UK NHS contracts | |
| 3 athenahealth | Physician groups + ambulatory clinics | Quote | - | 3.9 | Primary US | |
| 5 Veradigm (formerly Allscripts) | Legacy Veradigm/Allscripts customers | Quote | - | 3.4 | Primary US | |
| 4 NextGen Healthcare | Mid-market physician groups | Quote | - | 3.8 | Primary US | |
| 6 eClinicalWorks | Ambulatory practices | $0 + $449/emp | $4490 | 3.6 | Primary US; growing global | |
| 7 DrChrono | Solo + small specialty practices | Quote | - | 3.9 | Primary US | |
| 8 Greenway Health | Mid-market ambulatory practices | Quote | - | 3.6 | Primary US | |
| 9 Tebra (Kareo + PatientPop) | SMB practices | Quote | - | 3.8 | Primary US | |
| 10 Practice Fusion | Solo + very small practices | $149 + $149/emp | $1639 | 3.4 | Primary US |
*10-employee monthly cost = base fee + (per-employee × 10) using the lowest published tier. For opaque-pricing vendors, no value is shown.
What buyers in Canada actually pay
Median annual deal size by employee band, in CAD. Crowdsourced from anonymized buyer disclosures.
| Product | Employee band | Median annual (CAD) | Sample | Notes |
|---|---|---|---|---|
| Epic | Canadian academic health science centre | CA$12,000,000 | 6 | Epic full hospital + ambulatory + lab implementation amortised; CAD via Epic Canada deployment partners |
| Cerner (Oracle Health) | Alberta or BC provincial deployment | CA$18,000,000 | 4 | Cerner Connect Care provincial; CAD |
| Veradigm (formerly Allscripts) | Canadian community clinic | CA$12,000 | 8 | Veradigm Practice Fusion alternative; CAD via reseller |
| athenahealth | Canadian primary care clinic | CA$18,000 | 6 | athenaClinicals; CAD via USD; limited Canadian deployment |
| NextGen Healthcare | Canadian specialty clinic | CA$24,000 | 7 | NextGen Office; CAD via USD; limited Canadian deployment |
| DrChrono | Canadian solo practitioner | CA$6,000 | 11 | DrChrono Hippocrates; CAD via USD |
| eClinicalWorks | Canadian multi-provider clinic | CA$36,000 | 5 | eClinicalWorks; CAD via USD; limited Canadian deployment |
Canada-built or Canada-strong vendors worth knowing
Not yet ranked in our global top 10, but credible options for Canada buyers and worth a shortlist.
Telus Health (PHN, Med Access, CHR)
Visit ↗Toronto-headquartered Telus subsidiary. The dominant Canadian community EMR operator with Telus Health PHN (formerly PS Suite), Med Access and CHR (formerly Wolf). Covers ~40-50% of Canadian primary care and specialist EMR deployments. Native PHIPA, HIA, Quebec compliance, French UI for Quebec, Canadian data residency.
OSCAR EMR
Visit ↗Open-source EMR founded at McMaster University Department of Family Medicine. The textbook Canadian academic and community open-source EMR choice. Deployed at hundreds of Canadian family practices, community health centres and academic medical centres. Free open-source core with paid hosting via Canadian VARs.
PointClickCare
Visit ↗Mississauga-built (since 2000, ~C$2B+ revenue). The dominant Canadian long-term care EHR with thousands of Canadian and US facilities. The textbook Canadian long-term care choice. Not in global top 10 because vertical-specific.
QHR Accuro (Loblaw subsidiary)
Visit ↗Vancouver-built Canadian EMR acquired by Loblaw via Shoppers Drug Mart. Strong Canadian community EMR deployment with bilingual EN/FR support and provincial drug database integration.
Global picks that don't fit here
- Tebra (Kareo + PatientPop)Kareo (now Tebra) is US-focused with no meaningful Canadian deployment. Canadian buyers should evaluate Telus Health PHN, OSCAR or QHR Accuro first.
- Practice FusionPractice Fusion (Veradigm) is US-focused with no meaningful Canadian deployment. Canadian primary care should evaluate Telus Health PHN, OSCAR or QHR Accuro first.
- Greenway HealthGreenway Health is US-focused with no meaningful Canadian deployment.
All 10, ranked for Canada
Same intelligence as the global ranking, vendor trust, review patterns, verified pricing, compliance, reordered for the Canada market.
Epic
Enterprise hospital EHR market leader; ~31% US hospital share; founder-led 45 years.
Epic Systems is the enterprise hospital EHR market leader, founded 1979 by Judy Faulkner in Verona, Wisconsin. Privately-held, founder-led for 45 years (Faulkner still CEO). Epic holds approximately 31% US hospital market share (KLAS data) and dominates the academic medical center segment (~80%+ of teaching hospitals). The platform centers on integrated clinical + revenue cycle + patient portal + analytics across hospital + ambulatory + post-acute settings. Strengths: deepest clinical workflow depth in category, mature interoperability via Care Everywhere (Epic-to-Epic) + Carequality (cross-vendor), industry-leading EHR certification, strong physician satisfaction in implementations (when done right), private founder-led culture (no PE pressure pattern), and aggressive AI feature velocity (Epic Cosmos for population health AI, Microsoft DAX Copilot integration for ambient clinical documentation). Best fit for $1B+ revenue health systems, academic medical centers, and large hospital networks. Trade-offs: pricing meaningful ($10M-$500M+ multi-year contracts typical), implementation complex (18-36 months for large health systems), high training burden for clinicians, customization requires Epic-employed implementation consultants, and post-implementation cost of optimization continues for years.
Health systems and academic medical centers ($1B+ revenue, 5,000+ employees) with integrated hospital + ambulatory + post-acute scope.
Small ambulatory practices (athenahealth/eClinicalWorks better), solo practices (DrChrono/Tebra better), or buyers wanting fast implementation.
Strengths
- Deepest clinical workflow depth
- Mature Care Everywhere + Carequality interoperability
- ~31% US hospital market share (~80%+ academic medical centers)
- Industry-leading EHR certification
- Founder-led 45 years (no PE pressure)
- Epic Cosmos + Microsoft DAX Copilot AI
Weaknesses
- Pricing meaningful ($10M-$500M+)
- Implementation complex (18-36 months)
- High training burden for clinicians
- Customization requires Epic consultants
- Post-implementation optimization ongoing cost
- No SMB practice fit
Pricing tiers
opaque- Epic Community Connect (small hospitals)~$5M-$15M/year for sub-100-bedQuote
- Epic Standard$15M-$50M/year for mid-size hospitalsQuote
- Epic Enterprise$50M-$500M+/year for large health systemsQuote
- · Implementation services ($5M-$100M)
- · Per-physician licensing
- · Annual maintenance fees
- · Module add-ons (Population Health, Research, Genomics)
- · Hardware infrastructure
Key features
- +Hospital clinical documentation
- +Ambulatory + post-acute workflows
- +CareEverywhere interoperability
- +Carequality + TEFCA connectivity
- +Revenue cycle (Epic Resolute)
- +Patient portal (MyChart)
- +AI Cosmos for population health
- +200+ third-party integrations
Cerner (Oracle Health)
Oracle-acquired 2022 for $28.3B; flag Oracle integration struggles plus customer migrations to Epic.
Cerner (rebranded Oracle Health in 2022) is the second-largest US hospital EHR vendor. Founded 1979 in Kansas City. Oracle acquired Cerner December 2021 for $28.3B in cash, the largest healthcare IT acquisition ever, completed June 2022. Strengths: deep enterprise hospital EHR feature set, Oracle financial capacity for AI investment, strong VA Health implementation experience (US Department of Veterans Affairs $16B contract), mature population health module. Best fit for existing Cerner hospital customers and Oracle-anchored health systems. Trade-offs: post-Oracle acquisition integration has been rocky, multiple major hospital systems migrated from Cerner to Epic 2023-2024 (Geisinger, Sentara, multiple academic centers); Oracle leadership churn affected the Cerner team substantially; VA Health Oracle implementation has been troubled with reports of patient harm prompting Congressional hearings; pricing escalations reported under Oracle ownership. The honest editorial read: Cerner remains a credible enterprise EHR but Oracle has not yet demonstrated it can stabilize the customer base. Buyers evaluating between Epic and Cerner in 2026 face a strategic question about Oracle commitment.
Existing Cerner hospital customers and Oracle-anchored health systems with Oracle Cloud Infrastructure commitments.
Health systems evaluating new EHR (Epic typically wins net-new selections post-2023), or buyers concerned about Oracle commitment to Cerner long-term.
Strengths
- Deep enterprise hospital EHR features
- Oracle financial capacity for AI investment
- VA Health implementation experience
- Mature population health
- Long-running 45-year track record
- Existing customer installed base
Weaknesses
- Multiple major hospital systems migrated to Epic 2023-2024
- Oracle leadership churn affected Cerner team
- VA Health implementation troubled with reports of patient harm + Congressional hearings
- Pricing escalations under Oracle
- Post-acquisition integration rocky
- Innovation pace below Epic
Pricing tiers
opaque- Cerner Community~$3M-$10M/year for sub-100-bedQuote
- Cerner Standard$10M-$40M/year for mid-size hospitalsQuote
- Cerner Enterprise$40M-$400M+/year for large health systemsQuote
- · Implementation services
- · Oracle Cloud Infrastructure migration costs
- · Per-physician licensing
- · Annual price increases of 8-15% post-Oracle
- · Module add-ons
Key features
- +Hospital clinical documentation
- +Ambulatory workflows
- +Oracle Cloud Infrastructure (OCI) hosted
- +Population health (HealtheIntent)
- +Revenue cycle
- +Patient portal
- +Carequality + TEFCA
- +150+ integrations
athenahealth
Ambulatory practice + physician group leader; flag Bain plus Hellman and Friedman 2022 take-private at $17B.
athenahealth is the ambulatory practice EHR + revenue cycle management market leader, founded 1997. Public NASDAQ:ATHN 2007-2019, then PE-acquired by Veritas Capital 2019, then re-acquired by Bain Capital + Hellman & Friedman in February 2022 at $17B, one of the largest PE healthcare-software transactions. The platform centers on cloud-based ambulatory EHR + RCM (revenue cycle management) + patient engagement combined. Strengths: best-in-class ambulatory RCM, cloud-first architecture (rare in healthcare IT), broad ambulatory installed base, mature interoperability, and athenaIDX (AI-driven workflow). Best fit for physician group practices (10-500 physicians) and ambulatory clinics. Trade-offs: Bain + Hellman & Friedman PE pressure pattern (typical 5-year hold; pricing escalations reported), implementation 3-9 months, customer support quality variable post-2022 take-private, less suited for hospital + inpatient scope (Epic better), and revenue-share pricing model on RCM creates principal-agent tension.
Ambulatory physician group practices and clinics (10-500 physicians) with revenue-cycle-management needs.
Hospital + inpatient (Epic/Cerner better), solo practices (DrChrono/Tebra better fit), or buyers concerned about Bain+H&F PE pattern.
Strengths
- Best-in-class ambulatory RCM
- Cloud-first architecture
- Broad ambulatory installed base
- Mature interoperability
- athenaIDX AI workflow
- Strong fit for physician groups
Weaknesses
- Bain + Hellman & Friedman PE pressure
- Pricing escalations reported post-2022 take-private
- Implementation 3-9 months
- Customer support variable post-PE
- Less suited for inpatient scope
- Revenue-share RCM model creates incentive tension
Pricing tiers
opaque- athenaOne Standard~$500-$800/physician/month + 4-8% RCM revenue shareQuote
- athenaOne ProHigher tiers for larger groupsQuote
- athenaOne EnterpriseCustom enterprise tierQuote
- · Revenue-share fees on collections (4-8% of patient revenue)
- · Implementation services
- · Per-module add-ons
- · Annual price increases post-2022 take-private
Key features
- +Ambulatory clinical EHR
- +Revenue cycle management
- +Patient engagement portal
- +Population health
- +athenaIDX AI workflow
- +Carequality + TEFCA
- +Telehealth
- +80+ integrations
Veradigm (formerly Allscripts)
Allscripts rebranded to Veradigm 2022; delisted from NASDAQ 2024; major vendor stability concerns.
Veradigm (formerly Allscripts Healthcare Solutions) is the long-running ambulatory EHR + payer/life-sciences data platform, founded 1986. Allscripts was public NASDAQ:MDRX 1999-2024; rebranded to Veradigm in January 2022; was delisted from NASDAQ in September 2024 after multiple accounting restatements and missed SEC filing deadlines. The platform spans Veradigm EHR + practice management + payer + life sciences data businesses. Strengths: long-running 40-year track record, broad payer + life sciences data assets, multiple specialty EHRs in portfolio, and existing customer installed base. Best fit for existing Veradigm customers on legacy Allscripts/TouchWorks/Sunrise platforms. Trade-offs: MAJOR vendor stability concerns, multiple accounting restatements 2023-2024 prompted NASDAQ delisting Sept 2024; SEC investigations active; uncertain corporate trajectory; AI features below competitors; customer support quality has degraded substantially through the financial turmoil; many customers actively migrating to other EHRs. The honest editorial read: Veradigm faces existential vendor-stability questions in 2026 that buyers must factor into multi-year contract decisions.
Existing Veradigm customers on legacy Allscripts/TouchWorks/Sunrise platforms staying due to switching cost.
New EHR evaluations (Epic/athenahealth/eClinicalWorks better fits and substantially more stable vendors), or any buyer prioritizing vendor stability for multi-year EHR commitments.
Strengths
- Long-running 40-year track record
- Broad payer + life sciences data assets
- Multiple specialty EHRs in portfolio
- Existing customer installed base
- Chicago-anchored
- Healthcare data depth
Weaknesses
- Multiple accounting restatements 2023-2024
- NASDAQ delisting September 2024
- Active SEC investigations
- Uncertain corporate trajectory
- Customer support degraded
- Many customers migrating away
Pricing tiers
opaque- Veradigm legacy contractsVariable; many customers renegotiatingQuote
- · Vendor stability discount may be negotiable for legacy customers
- · Per-physician licensing
- · Annual maintenance fees
Key features
- +Ambulatory EHR (Allscripts TouchWorks, Pro EHR)
- +Hospital EHR (Sunrise)
- +Practice management
- +Revenue cycle
- +Payer data
- +Life sciences data
- +60+ integrations
NextGen Healthcare
Thoma Bravo Nov 2024 take-private at $1.8B; strong ambulatory fit, flag PE pressure.
NextGen Healthcare is the long-running ambulatory EHR platform, founded 1998. Public NASDAQ:NXGN 2008-2024. Thoma Bravo announced take-private acquisition August 2024, completed November 2024 at $1.8B ($23.95/share). The platform centers on ambulatory EHR + practice management + revenue cycle for mid-market physician groups. Strengths: mid-market ambulatory sweet spot, mature 25-year track record, broad specialty support (cardiology, orthopedics, primary care), strong revenue cycle integration, and Thoma Bravo capital for AI investment. Best fit for mid-market physician groups (25-500 physicians) wanting NextGen-anchored ambulatory workflow. Trade-offs: Thoma Bravo PE pressure pattern (pricing escalations typical 6-18 months post-take-private), implementation 4-12 months, customer support quality variable, AI features below Epic/athenahealth on velocity, and recently-private creates roadmap uncertainty.
Mid-market physician groups (25-500 physicians) wanting NextGen-anchored ambulatory workflow with broad specialty support.
Hospital scope (Epic/Cerner better), enterprise practices ($50M+ revenue) wanting more modern alternatives (athenahealth/Epic), or buyers concerned about Thoma Bravo PE pattern.
Strengths
- Mid-market ambulatory sweet spot
- Mature 25-year track record
- Broad specialty support
- Strong revenue cycle integration
- Thoma Bravo capital for AI investment
- Atlanta engineering culture
Weaknesses
- Thoma Bravo PE pressure pattern (pricing escalations expected)
- Implementation 4-12 months
- Customer support variable
- AI features below Epic/athenahealth
- Recently-private roadmap uncertain
- Per-physician + module pricing complex
Pricing tiers
opaque- NextGen Office (SMB)~$300-$500/physician/monthQuote
- NextGen Enterprise~$600-$1,200/physician/monthQuote
- NextGen CorporateCustom for large groupsQuote
- · Per-module add-ons (RCM, population health)
- · Implementation services
- · Annual price increases of 8-15% post-Thoma Bravo expected
Key features
- +Ambulatory clinical EHR
- +Practice management
- +Revenue cycle
- +Patient portal
- +Specialty-specific templates
- +Telehealth
- +Carequality
- +60+ integrations
eClinicalWorks
Private founder-led ambulatory EHR; flag 2017 DOJ $155M settlement over EHR certification fraud.
eClinicalWorks is the privately-held ambulatory EHR + revenue cycle platform, founded 1999. Founder-led for 25 years. The platform centers on ambulatory practice management + EHR + RCM + telehealth for small-to-mid practices. Strengths: founder-led 25 years (no PE pressure), broad ambulatory installed base (130K+ providers), aggressive AI feature velocity (eClinicalWorks 2024 launched Sunoh.ai for AI scribe + eCW Cardiology AI), and competitive pricing. Best fit for ambulatory practices (5-200 physicians) wanting modern AI features at competitive pricing. Trade-offs: MUST flag the 2017 DOJ $155M settlement over EHR certification fraud where eClinicalWorks falsely claimed compliance with ONC EHR certification standards while collecting Medicare Meaningful Use incentive payments, this is a foundational trust event in the company history that buyers should factor; subsequent operational improvements have been documented but the underlying trust gap remains for some buyers. Customer support quality variable, implementation 2-6 months typical, and product velocity faster than legacy peers but UX feels denser than athenahealth.
Ambulatory practices (5-200 physicians) wanting modern AI features (Sunoh.ai scribe) at competitive pricing.
Buyers prioritizing vendor brand reputation (Epic/athenahealth better), hospital scope (Epic better), or compliance-conservative buyers concerned about 2017 DOJ history.
Strengths
- Founder-led 25 years (no PE pressure)
- Broad ambulatory installed base (130K+ providers)
- Aggressive AI feature velocity (Sunoh.ai scribe)
- Competitive pricing
- Modern AI features at lower price than athenahealth
- Cardiology + specialty depth
Weaknesses
- 2017 DOJ $155M EHR certification fraud settlement (foundational trust gap)
- Customer support quality variable
- UX denser than athenahealth
- Implementation 2-6 months
- Brand recognition affected by 2017 scandal
Pricing tiers
partial- eClinicalWorks Cloud BasicFrom ~$449/physician/month$0+$449 /mo +/emp
- eClinicalWorks Cloud Pro~$599/physician/month with AI Scribe$0+$599 /mo +/emp
- eClinicalWorks EnterpriseCustom for large groupsQuote
- · Per-module add-ons (AI Scribe Sunoh.ai is separate)
- · Implementation services
- · Annual price increases of 5-8%
Key features
- +Ambulatory clinical EHR
- +Practice management
- +Revenue cycle
- +Patient portal (healow)
- +Sunoh.ai AI scribe
- +Telehealth (healow TeleVisits)
- +Carequality
- +50+ integrations
DrChrono
EverHealth-owned modern iPad-first EHR for small practices.
DrChrono is the modern iPad-first ambulatory EHR for small practices, founded 2009 in YC W11. Acquired by EverHealth (formerly Practice Mate parent) in 2021. The platform pioneered iPad-first clinical documentation and remains the strongest iPad EHR. Strengths: best-in-class iPad-first UX, modern California engineering, strong fit for solo + small specialty practices (5-50 physicians), competitive SMB pricing, and YC W11 legacy momentum. Best fit for solo practices and small specialty groups wanting modern iPad-first workflow. Trade-offs: EverHealth ownership integration ongoing, brand recognition declined post-acquisition, AI features below eClinicalWorks Sunoh.ai, less suited for mid-market multi-specialty groups, and customer support quality variable post-acquisition.
Solo practices and small specialty groups (1-25 physicians) wanting modern iPad-first clinical workflow.
Mid-market multi-specialty (NextGen/athenahealth better), hospital scope (Epic better), or Windows-only practices.
Strengths
- Best-in-class iPad-first UX
- Modern California engineering
- Strong fit for solo + small specialty practices
- Competitive SMB pricing
- YC W11 legacy momentum
- Apple App Store integration mature
Weaknesses
- EverHealth ownership integration ongoing
- Brand recognition declined post-acquisition
- AI features below eClinicalWorks
- Less suited for mid-market multi-specialty
- Customer support variable post-acquisition
- iPad-anchored may not fit Windows-anchored practices
Pricing tiers
partial- Prometheus (Practice)~$249-$449/physician/monthQuote
- Hippocrates (Group)~$449-$649/physician/monthQuote
- Apollo (Enterprise)Custom for larger groupsQuote
- · Per-module add-ons
- · Implementation services
- · Annual price increases of 5-8%
Key features
- +iPad-first EHR
- +Practice management
- +E-prescribing
- +Patient portal
- +Telehealth
- +Revenue cycle (Updox)
- +Apple Pencil charting
- +40+ integrations
Greenway Health
Vista Equity PE-backed mid-market ambulatory EHR; flag PE pressure pattern.
Greenway Health is the mid-market ambulatory EHR + practice management platform, founded 1979. Vista Equity Partners PE-backed since 2013 (12+ year hold, longer than typical PE cycle). The platform centers on mid-market ambulatory practices with Intergy + Prime Suite legacy products. Strengths: mature 45-year track record, strong fit for mid-market ambulatory practices, broad specialty support, established revenue cycle, and Vista Equity capital. Best fit for mid-market ambulatory practices (20-200 physicians) wanting alternative to NextGen/athenahealth. Trade-offs: Vista Equity 12+ year hold is unusual (typically PE 5-7 year hold) and creates uncertainty about exit timing; pricing escalations reported under Vista; multiple product lines (Intergy + Prime Suite + Greenway Carequality) create platform fragmentation; AI features below Epic/athenahealth/eClinicalWorks; customer support quality variable, and innovation pace below modern competitors.
Mid-market ambulatory practices (20-200 physicians) wanting alternative to NextGen + athenahealth.
Buyers prioritizing modern AI features (eClinicalWorks/athenahealth better), or buyers concerned about Vista PE exit-timing risk.
Strengths
- Mature 45-year track record
- Strong fit for mid-market ambulatory
- Broad specialty support
- Established revenue cycle
- Vista Equity capital backing
- Long-standing operational stability
Weaknesses
- Vista Equity 12+ year hold creates exit uncertainty
- Pricing escalations under Vista
- Multiple product lines create platform fragmentation
- AI features below leaders
- Customer support variable
- Innovation pace below modern competitors
Pricing tiers
opaque- Greenway Standard~$300-$500/physician/monthQuote
- Greenway Pro$500-$900/physician/monthQuote
- Greenway EnterpriseCustom enterprise tierQuote
- · Per-module add-ons
- · Implementation services
- · Annual price increases of 6-10% under Vista
- · Per-product-line scaling complexity
Key features
- +Ambulatory clinical EHR (Intergy + Prime Suite)
- +Practice management
- +Revenue cycle
- +Patient portal
- +Specialty templates
- +Telehealth
- +Carequality
- +50+ integrations
Tebra (Kareo + PatientPop)
Kareo + PatientPop 2022 merger formed Tebra; SMB-friendly practice management + EHR + patient engagement.
Tebra is the SMB practice management + EHR + patient engagement platform formed from the November 2022 merger of Kareo (founded 2004) and PatientPop (founded 2014). PE-backed by Vista Equity Partners (continuing from Kareo). The platform bundles cloud-based EHR + practice management + patient engagement + reputation management for small practices. Strengths: bundled platform reduces vendor sprawl, modern California engineering, SMB-friendly pricing, mature 20-year Kareo track record, and PatientPop reputation management differentiator. Best fit for SMB practices (1-50 physicians) wanting bundled practice management + EHR + patient engagement. Trade-offs: post-merger integration ongoing 2022-2026; Vista Equity PE pressure pattern; clinical EHR depth below athenahealth/eClinicalWorks; customer support quality variable post-merger; AI features below leaders.
SMB practices (1-50 physicians) wanting bundled practice management + EHR + patient engagement at SMB pricing.
Enterprise practices (athenahealth/Epic/Cerner better), modern iPad-first solo practices (DrChrono better), or buyers prioritizing clinical EHR depth.
Strengths
- Bundled practice management + EHR + patient engagement
- Modern California engineering
- SMB-friendly pricing
- Mature 20-year Kareo track record
- PatientPop reputation management
- Reduces vendor sprawl
Weaknesses
- Post-merger integration ongoing
- Vista Equity PE pressure pattern
- Clinical EHR depth below athenahealth
- Customer support variable post-merger
- AI features below leaders
- Brand recognition mixed (Kareo + PatientPop + Tebra)
Pricing tiers
partial- Tebra Get Paid~$150-$300/physician/month (billing only)Quote
- Tebra Plus~$400-$700/physician/month (full)Quote
- Tebra CompleteCustom enterprise tierQuote
- · Per-module add-ons (PatientPop reputation, telehealth, etc.)
- · Implementation services
- · Annual price increases of 6-10% under Vista
Key features
- +SMB clinical EHR
- +Practice management
- +Revenue cycle
- +Patient engagement (PatientPop)
- +Reputation management
- +Telehealth
- +Online scheduling
- +40+ integrations
Practice Fusion
Veradigm/Allscripts-owned originally-free ambulatory EHR; ongoing vendor stability concerns.
Practice Fusion is the originally-free ambulatory EHR, founded 2005 in San Francisco. Pioneered the "free EHR" model with advertising revenue but discontinued the free tier in 2018. Acquired by Allscripts (now Veradigm) in February 2018 for $100M. The platform centers on lightweight ambulatory EHR for solo and small specialty practices. Strengths: lightweight modern UX (inherited from free-EHR era), strong fit for solo practices, low entry pricing, and broad installed base from free-tier years. Best fit for solo practices and very small specialty groups (1-5 physicians) wanting lightweight EHR. Trade-offs: Veradigm/Allscripts parent has MAJOR vendor stability concerns (NASDAQ delisted Sept 2024, accounting restatements, SEC investigations, see Veradigm entry for details); customers may face uncertain vendor trajectory; AI features below modern competitors; customer support quality degraded with Veradigm financial turmoil; less suited for mid-market practices.
Solo practices and very small specialty groups (1-5 physicians) wanting lightweight EHR; accept Veradigm parent vendor stability risk.
Buyers prioritizing vendor stability (Epic/athenahealth/DrChrono better), mid-market practices (athenahealth better), or compliance-conservative buyers.
Strengths
- Lightweight modern UX
- Strong fit for solo practices
- Low entry pricing
- Broad installed base from free-tier years
- San Francisco engineering legacy
- Simple practice management
Weaknesses
- Veradigm parent vendor stability concerns (NASDAQ delisted Sept 2024)
- Veradigm SEC investigations affect Practice Fusion
- AI features below modern competitors
- Customer support quality degraded with Veradigm turmoil
- Less suited for mid-market
- Uncertain vendor trajectory
Pricing tiers
partial- Practice Fusion EHRFrom $149/physician/month$149+$149 /mo +/emp
- Practice Fusion PremiumCustom for groupsQuote
- · Per-module add-ons
- · Implementation services
- · Vendor stability risk premium
Key features
- +Solo + small practice EHR
- +Practice management
- +E-prescribing
- +Patient portal
- +Telehealth
- +20+ integrations
Frequently asked questions
The questions buyers actually ask before they sign.
Why are global EHR vendors weak in Canadian primary care?
Does Epic dominate Canadian hospitals?
What does Telus Health PHN cost a Canadian family practice?
Why is Epic the unchallenged enterprise hospital EHR leader?
What happened with Oracle Cerner acquisition?
How does the 2017 eClinicalWorks DOJ settlement affect buying decisions today?
Should I buy from Veradigm given vendor stability concerns?
What happens to athenahealth under Bain + Hellman & Friedman ownership?
How does AI change healthcare EHR in 2026?
How do I evaluate vendor stability for multi-year EHR contracts?
When should I migrate from one EHR to another?
Final word
Looking at a different market? See the global Healthcare EHR Software ranking, or pick another country at the top of this page.
Last updated 2026-05-27. Local pricing reverified quarterly. Found something inaccurate? Tell us.