Existing Veradigm customers on legacy Allscripts/TouchWorks/Sunrise platforms staying due to switching cost.
New EHR evaluations (Epic/athenahealth/eClinicalWorks better fits and substantially more stable vendors), or any buyer prioritizing vendor stability for multi-year EHR commitments.
Is Veradigm (formerly Allscripts) a trustworthy vendor?
- 2022-01-22Allscripts rebranded to Veradigm
- 2023-04-22Multiple accounting restatements prompted SEC investigation
- 2024-09-22NASDAQ delisted Veradigm after missed SEC filing deadlines
- 2024-12-22Customer migration accelerating per practitioner reports
What 280 reviews actually say
Synthesized from G2, Capterra, Reddit, Trustpilot. Patterns >15% prevalence shown.
Praise patterns
- Long-running 40-year track record51% →
- Existing installed base41% →
- Multiple specialty EHRs31% →
Complaint patterns
- Accounting restatements + SEC investigation78% ↑
- NASDAQ delisting Sept 202471% ↑
- Customer support degraded64% ↑
- Customers migrating away51% ↑
- AI features below competitors41% ↑
What buyers actually pay
38 anonymized deal disclosures · last updated 2026-05-01
| Company size | Median annual |
|---|---|
| 10-50 physicians | $92,000 |
| 50-200 physicians | $360,000 |
| 200+ physicians | $1,200,000 |
Auto-verified certifications
Editorial: Strengths
- Long-running 40-year track record
- Broad payer + life sciences data assets
- Multiple specialty EHRs in portfolio
- Existing customer installed base
- Chicago-anchored
- Healthcare data depth
Editorial: Weaknesses
- Multiple accounting restatements 2023-2024
- NASDAQ delisting September 2024
- Active SEC investigations
- Uncertain corporate trajectory
- Customer support degraded
- Many customers migrating away
Key features & integrations
- +Ambulatory EHR (Allscripts TouchWorks, Pro EHR)
- +Hospital EHR (Sunrise)
- +Practice management
- +Revenue cycle
- +Payer data
- +Life sciences data
- +60+ integrations
Read our full ranking of Healthcare EHR Software
Veradigm (formerly Allscripts) ranks #5 in our editorial review of 10 healthcare ehr software platforms. The deep-dive covers methodology, comparison tables, decision matrix, migration scoring, and FAQs.
Read the full rankingClosest alternatives in Healthcare EHR Software
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