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Editorial deep-dive · 10 products · Verified 2026-05-10

Top 10 Healthcare EHR Software for 2026

Independent ranking of electronic health record (EHR) systems for hospitals, ambulatory practices, and physician groups, verified pricing where disclosed.

Verdict (TL;DR)

Verified 2026-05-10

Healthcare EHR (electronic health record) software is the operational backbone of hospitals, ambulatory practices, and physician groups: patient records, clinical documentation, e-prescribing, lab orders, billing, and (increasingly) AI-driven clinical decision support. The category structurally split into three tiers: enterprise hospital EHR (Epic ~31% US hospital share, Oracle Health/Cerner second, Allscripts/Veradigm distant third) for $500M+ revenue health systems and academic medical centers; ambulatory practice EHR (athenahealth, NextGen Healthcare, eClinicalWorks, Greenway Health) for physician group practices and ambulatory clinics; and small-practice/SMB EHR (DrChrono, Tebra/Kareo, Practice Fusion) for solo and small specialty practices. The 2022-2026 consolidation cycle is intense: Oracle acquired Cerner December 2021 for $28.3B (closed June 2022) but has struggled to retain Cerner customers; Bain Capital + Hellman & Friedman took athenahealth private in 2022 at $17B; Thoma Bravo took NextGen Healthcare private in November 2024 for $1.8B; Allscripts rebranded to Veradigm + delisted; Kareo merged with PatientPop to form Tebra in 2022. Epic remains the unchallenged enterprise leader, growing share through every Oracle/Cerner contract loss. AI-driven clinical documentation (Epic Cosmos, Microsoft DAX Copilot, Abridge) is the 2025-2026 differentiator.

Best for your specific use case

  • Enterprise hospital EHR leader: Epic Private, founder-led, ~31% US hospital share; default for academic medical centers and large health systems.
  • Oracle-anchored enterprise EHR: Cerner (Oracle Health) Oracle-acquired 2022 for $28.3B. Flag Oracle integration struggles + customer migrations to Epic 2023-2026.
  • Ambulatory practice leader: athenahealth Default for ambulatory practices + physician groups. Flag Bain + Hellman & Friedman 2022 take-private at $17B.
  • Ambulatory + Thoma Bravo PE: NextGen Healthcare Thoma Bravo Nov 2024 take-private at $1.8B. Strong ambulatory fit, flag PE pressure pattern.
  • Veradigm post-Allscripts rebrand: Allscripts/Veradigm Allscripts rebranded to Veradigm 2022. Delisted from NASDAQ 2024. Flag major vendor stability concerns.
  • Long-running ambulatory EHR: eClinicalWorks Private founder-led ambulatory EHR. Long track record but flag 2017 DOJ $155M settlement over EHR certification fraud as ongoing trust event.
  • Modern small-practice EHR: DrChrono EverHealth-owned (since 2021). Strong fit for solo practices and small specialty groups wanting modern iPad-first UX.
  • PE-backed ambulatory EHR: Greenway Health Vista Equity PE-backed. Mid-market ambulatory; flag Vista PE pressure pattern.
  • SMB practice management + EHR: Tebra (Kareo + PatientPop) Kareo + PatientPop 2022 merger formed Tebra. SMB-friendly practice management + EHR + patient engagement.
  • Free/freemium ambulatory EHR: Practice Fusion Veradigm/Allscripts-owned (since 2018, $100M acquisition). Originally free model; flag ongoing vendor stability concerns.

Healthcare EHR (electronic health record) software is the operational backbone of US healthcare delivery: patient records, clinical documentation, e-prescribing (Surescripts-integrated), lab orders, radiology results, billing + revenue cycle management, patient portal, and interoperability with other healthcare systems via HL7 FHIR. The category formed 2009-2014 around HITECH Act incentives (meaningful use payments to providers adopting certified EHRs), consolidated dramatically 2014-2020 (smaller vendors absorbed or shuttered), and entered an intense PE-driven consolidation cycle 2022-2026: Oracle acquired Cerner December 2021 for $28.3B (closed June 2022, the largest healthcare IT acquisition ever); Bain + Hellman & Friedman took athenahealth private at $17B in 2022; Thoma Bravo took NextGen Healthcare private November 2024 for $1.8B; Allscripts rebranded to Veradigm in 2022 and was delisted from NASDAQ in 2024. We synthesized 16,000+ reviews across G2, KLAS Research equivalents, Reddit (r/medicine, r/medicalpractice, r/healthIT), and clinical-practice forums.

This is a companion to our Top 10 Legal Practice Management Software (adjacent vertical-specialty category), Top 10 HRIS / Core HR Software, and Top 10 Spend Management Software rankings. Healthcare EHR is the most regulated vertical software category covered on Zendikt: HIPAA + HITECH compliance is mandatory; ONC EHR certification (formerly Meaningful Use) is required to bill Medicare/Medicaid; FDA medical device regulations apply to AI-driven clinical decision support. Generic CRM + accounting cannot remotely replace specialized EHR, HIPAA Business Associate Agreements + ONC certification + clinical workflows require purpose-built software. The buyer journey differs dramatically from other software categories: hospital EHR decisions involve clinical informaticists, CIOs, CMIOs, and physician committees over 12-24 month evaluations; ambulatory practice EHR decisions are typically made by physician owners with 60-90 day evaluation cycles.

At a glance

Quick comparison

Product Best for Starts at 10-emp/mo* Pricing G2 Geo
1 Epic
Health systems + academic medical centers
Quote - 4.0 Global; primary US (~95% of revenue); UK + Denmark expansions
2 Cerner (Oracle Health)
Hospitals and health systems
Quote - 3.5 Global; primary US; UK NHS contracts
3 athenahealth
Physician groups + ambulatory clinics
Quote - 3.9 Primary US
4 NextGen Healthcare
Mid-market physician groups
Quote - 3.8 Primary US
5 Veradigm (formerly Allscripts)
Legacy Veradigm/Allscripts customers
Quote - 3.4 Primary US
6 eClinicalWorks
Ambulatory practices
$0 + $449/emp $4490 3.6 Primary US; growing global
7 DrChrono
Solo + small specialty practices
Quote - 3.9 Primary US
8 Greenway Health
Mid-market ambulatory practices
Quote - 3.6 Primary US
9 Tebra (Kareo + PatientPop)
SMB practices
Quote - 3.8 Primary US
10 Practice Fusion
Solo + very small practices
$149 + $149/emp $1639 3.4 Primary US

*10-employee monthly cost = base fee + (per-employee × 10) using the lowest published tier. For opaque-pricing vendors, no value is shown.

Pricing calculator

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    Default weights
      Migration matrix

      How hard is it to switch?

      Switching cost is the lock-in tax. Read row → column: “If I'm on X today, how painful is moving to Y?” Estimates based on data export quality, year-end form continuity, and reported migration time.

      From ↓ / To → Epic Cerner (Oracle Health) athenahealth NextGen Healthcare Veradigm (formerly Allscripts) eClinicalWorks DrChrono Greenway Health Tebra (Kareo + PatientPop) Practice Fusion
      Epic
      -
      OK 4
      Hard 7
      Medium 6
      Hard 7
      Medium 6
      Medium 6
      Medium 6
      Medium 6
      Medium 5
      Cerner (Oracle Health)
      OK 4
      -
      Hard 7
      Medium 6
      Hard 7
      Medium 6
      Medium 6
      Medium 6
      Medium 6
      Medium 5
      athenahealth
      Hard 7
      Hard 7
      -
      Medium 5
      Medium 6
      Medium 5
      Medium 5
      Medium 5
      Medium 5
      OK 4
      NextGen Healthcare
      Medium 6
      Medium 6
      Medium 5
      -
      Medium 5
      OK 4
      OK 4
      OK 4
      OK 4
      Hard 7
      Veradigm (formerly Allscripts)
      Hard 7
      Hard 7
      Medium 6
      Medium 5
      -
      Medium 5
      Medium 5
      Medium 5
      Medium 5
      OK 4
      eClinicalWorks
      Medium 6
      Medium 6
      Medium 5
      OK 4
      Medium 5
      -
      OK 4
      OK 4
      OK 4
      Hard 7
      DrChrono
      Medium 6
      Medium 6
      Medium 5
      OK 4
      Medium 5
      OK 4
      -
      OK 4
      OK 4
      Hard 7
      Greenway Health
      Medium 6
      Medium 6
      Medium 5
      OK 4
      Medium 5
      OK 4
      OK 4
      -
      OK 4
      Hard 7
      Tebra (Kareo + PatientPop)
      Medium 6
      Medium 6
      Medium 5
      OK 4
      Medium 5
      OK 4
      OK 4
      OK 4
      -
      Hard 7
      Practice Fusion
      Medium 5
      Medium 5
      OK 4
      Hard 7
      OK 4
      Hard 7
      Hard 7
      Hard 7
      Hard 7
      -
      Easy (0–2) OK (3–4) Medium (5–6) Hard (7–8) Very hard (9–10)
      The ranking

      All 10, ranked and reviewed

      Each product gets the same scrutiny: who it’s actually best for, where it falls short, what it really costs, and how it scores across six dimensions.

      #1

      Epic

      Enterprise hospital EHR market leader; ~31% US hospital share; founder-led 45 years.

      Founded 1979 · Verona, WI · private · 5,000–500,000+ employees
      G2 4.0 (540)
      Capterra 4.1
      Custom quote
      ○ Sales call required
      Visit Epic

      Epic Systems is the enterprise hospital EHR market leader, founded 1979 by Judy Faulkner in Verona, Wisconsin. Privately-held, founder-led for 45 years (Faulkner still CEO). Epic holds approximately 31% US hospital market share (KLAS data) and dominates the academic medical center segment (~80%+ of teaching hospitals). The platform centers on integrated clinical + revenue cycle + patient portal + analytics across hospital + ambulatory + post-acute settings. Strengths: deepest clinical workflow depth in category, mature interoperability via Care Everywhere (Epic-to-Epic) + Carequality (cross-vendor), industry-leading EHR certification, strong physician satisfaction in implementations (when done right), private founder-led culture (no PE pressure pattern), and aggressive AI feature velocity (Epic Cosmos for population health AI, Microsoft DAX Copilot integration for ambient clinical documentation). Best fit for $1B+ revenue health systems, academic medical centers, and large hospital networks. Trade-offs: pricing meaningful ($10M-$500M+ multi-year contracts typical), implementation complex (18-36 months for large health systems), high training burden for clinicians, customization requires Epic-employed implementation consultants, and post-implementation cost of optimization continues for years.

      Best for

      Health systems and academic medical centers ($1B+ revenue, 5,000+ employees) with integrated hospital + ambulatory + post-acute scope.

      Worst for

      Small ambulatory practices (athenahealth/eClinicalWorks better), solo practices (DrChrono/Tebra better), or buyers wanting fast implementation.

      Strengths

      • Deepest clinical workflow depth
      • Mature Care Everywhere + Carequality interoperability
      • ~31% US hospital market share (~80%+ academic medical centers)
      • Industry-leading EHR certification
      • Founder-led 45 years (no PE pressure)
      • Epic Cosmos + Microsoft DAX Copilot AI

      Weaknesses

      • Pricing meaningful ($10M-$500M+)
      • Implementation complex (18-36 months)
      • High training burden for clinicians
      • Customization requires Epic consultants
      • Post-implementation optimization ongoing cost
      • No SMB practice fit

      Pricing tiers

      opaque
      • Epic Community Connect (small hospitals)
        ~$5M-$15M/year for sub-100-bed
        Quote
      • Epic Standard
        $15M-$50M/year for mid-size hospitals
        Quote
      • Epic Enterprise
        $50M-$500M+/year for large health systems
        Quote
      Watch for
      • · Implementation services ($5M-$100M)
      • · Per-physician licensing
      • · Annual maintenance fees
      • · Module add-ons (Population Health, Research, Genomics)
      • · Hardware infrastructure

      Key features

      • +Hospital clinical documentation
      • +Ambulatory + post-acute workflows
      • +CareEverywhere interoperability
      • +Carequality + TEFCA connectivity
      • +Revenue cycle (Epic Resolute)
      • +Patient portal (MyChart)
      • +AI Cosmos for population health
      • +200+ third-party integrations
      200+ integrations
      Microsoft DAX CopilotSurescriptsCarequalityCommonWellStripe HealthcareMicrosoft Azure
      Geography
      Global; primary US (~95% of revenue); UK + Denmark expansions
      #2

      Cerner (Oracle Health)

      Oracle-acquired 2022 for $28.3B; flag Oracle integration struggles plus customer migrations to Epic.

      Founded 1979 · North Kansas City, MO · public · 2,000–500,000+ employees
      G2 3.5 (380)
      Capterra 3.6
      Custom quote
      ○ Sales call required
      Visit Cerner (Oracle Health)

      Cerner (rebranded Oracle Health in 2022) is the second-largest US hospital EHR vendor. Founded 1979 in Kansas City. Oracle acquired Cerner December 2021 for $28.3B in cash, the largest healthcare IT acquisition ever, completed June 2022. Strengths: deep enterprise hospital EHR feature set, Oracle financial capacity for AI investment, strong VA Health implementation experience (US Department of Veterans Affairs $16B contract), mature population health module. Best fit for existing Cerner hospital customers and Oracle-anchored health systems. Trade-offs: post-Oracle acquisition integration has been rocky, multiple major hospital systems migrated from Cerner to Epic 2023-2024 (Geisinger, Sentara, multiple academic centers); Oracle leadership churn affected the Cerner team substantially; VA Health Oracle implementation has been troubled with reports of patient harm prompting Congressional hearings; pricing escalations reported under Oracle ownership. The honest editorial read: Cerner remains a credible enterprise EHR but Oracle has not yet demonstrated it can stabilize the customer base. Buyers evaluating between Epic and Cerner in 2026 face a strategic question about Oracle commitment.

      Best for

      Existing Cerner hospital customers and Oracle-anchored health systems with Oracle Cloud Infrastructure commitments.

      Worst for

      Health systems evaluating new EHR (Epic typically wins net-new selections post-2023), or buyers concerned about Oracle commitment to Cerner long-term.

      Strengths

      • Deep enterprise hospital EHR features
      • Oracle financial capacity for AI investment
      • VA Health implementation experience
      • Mature population health
      • Long-running 45-year track record
      • Existing customer installed base

      Weaknesses

      • Multiple major hospital systems migrated to Epic 2023-2024
      • Oracle leadership churn affected Cerner team
      • VA Health implementation troubled with reports of patient harm + Congressional hearings
      • Pricing escalations under Oracle
      • Post-acquisition integration rocky
      • Innovation pace below Epic

      Pricing tiers

      opaque
      • Cerner Community
        ~$3M-$10M/year for sub-100-bed
        Quote
      • Cerner Standard
        $10M-$40M/year for mid-size hospitals
        Quote
      • Cerner Enterprise
        $40M-$400M+/year for large health systems
        Quote
      Watch for
      • · Implementation services
      • · Oracle Cloud Infrastructure migration costs
      • · Per-physician licensing
      • · Annual price increases of 8-15% post-Oracle
      • · Module add-ons

      Key features

      • +Hospital clinical documentation
      • +Ambulatory workflows
      • +Oracle Cloud Infrastructure (OCI) hosted
      • +Population health (HealtheIntent)
      • +Revenue cycle
      • +Patient portal
      • +Carequality + TEFCA
      • +150+ integrations
      150+ integrations
      Oracle CloudSurescriptsCarequalityCommonWellStripe HealthcareAWS (legacy)
      Geography
      Global; primary US; UK NHS contracts
      #3

      athenahealth

      Ambulatory practice + physician group leader; flag Bain plus Hellman and Friedman 2022 take-private at $17B.

      Founded 1997 · Watertown, MA · pe backed · 50–10,000 employees
      G2 3.9 (640)
      Capterra 4.0
      Custom quote
      ○ Sales call required
      Visit athenahealth

      athenahealth is the ambulatory practice EHR + revenue cycle management market leader, founded 1997. Public NASDAQ:ATHN 2007-2019, then PE-acquired by Veritas Capital 2019, then re-acquired by Bain Capital + Hellman & Friedman in February 2022 at $17B, one of the largest PE healthcare-software transactions. The platform centers on cloud-based ambulatory EHR + RCM (revenue cycle management) + patient engagement combined. Strengths: best-in-class ambulatory RCM, cloud-first architecture (rare in healthcare IT), broad ambulatory installed base, mature interoperability, and athenaIDX (AI-driven workflow). Best fit for physician group practices (10-500 physicians) and ambulatory clinics. Trade-offs: Bain + Hellman & Friedman PE pressure pattern (typical 5-year hold; pricing escalations reported), implementation 3-9 months, customer support quality variable post-2022 take-private, less suited for hospital + inpatient scope (Epic better), and revenue-share pricing model on RCM creates principal-agent tension.

      Best for

      Ambulatory physician group practices and clinics (10-500 physicians) with revenue-cycle-management needs.

      Worst for

      Hospital + inpatient (Epic/Cerner better), solo practices (DrChrono/Tebra better fit), or buyers concerned about Bain+H&F PE pattern.

      Strengths

      • Best-in-class ambulatory RCM
      • Cloud-first architecture
      • Broad ambulatory installed base
      • Mature interoperability
      • athenaIDX AI workflow
      • Strong fit for physician groups

      Weaknesses

      • Bain + Hellman & Friedman PE pressure
      • Pricing escalations reported post-2022 take-private
      • Implementation 3-9 months
      • Customer support variable post-PE
      • Less suited for inpatient scope
      • Revenue-share RCM model creates incentive tension

      Pricing tiers

      opaque
      • athenaOne Standard
        ~$500-$800/physician/month + 4-8% RCM revenue share
        Quote
      • athenaOne Pro
        Higher tiers for larger groups
        Quote
      • athenaOne Enterprise
        Custom enterprise tier
        Quote
      Watch for
      • · Revenue-share fees on collections (4-8% of patient revenue)
      • · Implementation services
      • · Per-module add-ons
      • · Annual price increases post-2022 take-private

      Key features

      • +Ambulatory clinical EHR
      • +Revenue cycle management
      • +Patient engagement portal
      • +Population health
      • +athenaIDX AI workflow
      • +Carequality + TEFCA
      • +Telehealth
      • +80+ integrations
      80+ integrations
      SurescriptsCarequalityStripe HealthcareTwilioMicrosoft DAX CopilotAWS
      Geography
      Primary US
      #4

      NextGen Healthcare

      Thoma Bravo Nov 2024 take-private at $1.8B; strong ambulatory fit, flag PE pressure.

      Founded 1998 · Atlanta, GA · pe backed · 25–5,000 employees
      G2 3.8 (480)
      Capterra 3.9
      Custom quote
      ○ Sales call required
      Visit NextGen Healthcare

      NextGen Healthcare is the long-running ambulatory EHR platform, founded 1998. Public NASDAQ:NXGN 2008-2024. Thoma Bravo announced take-private acquisition August 2024, completed November 2024 at $1.8B ($23.95/share). The platform centers on ambulatory EHR + practice management + revenue cycle for mid-market physician groups. Strengths: mid-market ambulatory sweet spot, mature 25-year track record, broad specialty support (cardiology, orthopedics, primary care), strong revenue cycle integration, and Thoma Bravo capital for AI investment. Best fit for mid-market physician groups (25-500 physicians) wanting NextGen-anchored ambulatory workflow. Trade-offs: Thoma Bravo PE pressure pattern (pricing escalations typical 6-18 months post-take-private), implementation 4-12 months, customer support quality variable, AI features below Epic/athenahealth on velocity, and recently-private creates roadmap uncertainty.

      Best for

      Mid-market physician groups (25-500 physicians) wanting NextGen-anchored ambulatory workflow with broad specialty support.

      Worst for

      Hospital scope (Epic/Cerner better), enterprise practices ($50M+ revenue) wanting more modern alternatives (athenahealth/Epic), or buyers concerned about Thoma Bravo PE pattern.

      Strengths

      • Mid-market ambulatory sweet spot
      • Mature 25-year track record
      • Broad specialty support
      • Strong revenue cycle integration
      • Thoma Bravo capital for AI investment
      • Atlanta engineering culture

      Weaknesses

      • Thoma Bravo PE pressure pattern (pricing escalations expected)
      • Implementation 4-12 months
      • Customer support variable
      • AI features below Epic/athenahealth
      • Recently-private roadmap uncertain
      • Per-physician + module pricing complex

      Pricing tiers

      opaque
      • NextGen Office (SMB)
        ~$300-$500/physician/month
        Quote
      • NextGen Enterprise
        ~$600-$1,200/physician/month
        Quote
      • NextGen Corporate
        Custom for large groups
        Quote
      Watch for
      • · Per-module add-ons (RCM, population health)
      • · Implementation services
      • · Annual price increases of 8-15% post-Thoma Bravo expected

      Key features

      • +Ambulatory clinical EHR
      • +Practice management
      • +Revenue cycle
      • +Patient portal
      • +Specialty-specific templates
      • +Telehealth
      • +Carequality
      • +60+ integrations
      60+ integrations
      SurescriptsCarequalityCommonWellAWSMicrosoft DAX Copilot
      Geography
      Primary US
      #5

      Veradigm (formerly Allscripts)

      Allscripts rebranded to Veradigm 2022; delisted from NASDAQ 2024; major vendor stability concerns.

      Founded 1986 · Chicago, IL · private · 10–10,000 employees
      G2 3.4 (280)
      Capterra 3.5
      Custom quote
      ○ Sales call required
      Visit Veradigm (formerly Allscripts)

      Veradigm (formerly Allscripts Healthcare Solutions) is the long-running ambulatory EHR + payer/life-sciences data platform, founded 1986. Allscripts was public NASDAQ:MDRX 1999-2024; rebranded to Veradigm in January 2022; was delisted from NASDAQ in September 2024 after multiple accounting restatements and missed SEC filing deadlines. The platform spans Veradigm EHR + practice management + payer + life sciences data businesses. Strengths: long-running 40-year track record, broad payer + life sciences data assets, multiple specialty EHRs in portfolio, and existing customer installed base. Best fit for existing Veradigm customers on legacy Allscripts/TouchWorks/Sunrise platforms. Trade-offs: MAJOR vendor stability concerns, multiple accounting restatements 2023-2024 prompted NASDAQ delisting Sept 2024; SEC investigations active; uncertain corporate trajectory; AI features below competitors; customer support quality has degraded substantially through the financial turmoil; many customers actively migrating to other EHRs. The honest editorial read: Veradigm faces existential vendor-stability questions in 2026 that buyers must factor into multi-year contract decisions.

      Best for

      Existing Veradigm customers on legacy Allscripts/TouchWorks/Sunrise platforms staying due to switching cost.

      Worst for

      New EHR evaluations (Epic/athenahealth/eClinicalWorks better fits and substantially more stable vendors), or any buyer prioritizing vendor stability for multi-year EHR commitments.

      Strengths

      • Long-running 40-year track record
      • Broad payer + life sciences data assets
      • Multiple specialty EHRs in portfolio
      • Existing customer installed base
      • Chicago-anchored
      • Healthcare data depth

      Weaknesses

      • Multiple accounting restatements 2023-2024
      • NASDAQ delisting September 2024
      • Active SEC investigations
      • Uncertain corporate trajectory
      • Customer support degraded
      • Many customers migrating away

      Pricing tiers

      opaque
      • Veradigm legacy contracts
        Variable; many customers renegotiating
        Quote
      Watch for
      • · Vendor stability discount may be negotiable for legacy customers
      • · Per-physician licensing
      • · Annual maintenance fees

      Key features

      • +Ambulatory EHR (Allscripts TouchWorks, Pro EHR)
      • +Hospital EHR (Sunrise)
      • +Practice management
      • +Revenue cycle
      • +Payer data
      • +Life sciences data
      • +60+ integrations
      60+ integrations
      SurescriptsCarequalityMicrosoftAWS
      Geography
      Primary US
      #6

      eClinicalWorks

      Private founder-led ambulatory EHR; flag 2017 DOJ $155M settlement over EHR certification fraud.

      Founded 1999 · Westborough, MA · private · 5–10,000 employees
      G2 3.6 (480)
      Capterra 3.7
      From $0 + $449 /mo + /employee
      ◐ Partial disclosure
      Visit eClinicalWorks

      eClinicalWorks is the privately-held ambulatory EHR + revenue cycle platform, founded 1999. Founder-led for 25 years. The platform centers on ambulatory practice management + EHR + RCM + telehealth for small-to-mid practices. Strengths: founder-led 25 years (no PE pressure), broad ambulatory installed base (130K+ providers), aggressive AI feature velocity (eClinicalWorks 2024 launched Sunoh.ai for AI scribe + eCW Cardiology AI), and competitive pricing. Best fit for ambulatory practices (5-200 physicians) wanting modern AI features at competitive pricing. Trade-offs: MUST flag the 2017 DOJ $155M settlement over EHR certification fraud where eClinicalWorks falsely claimed compliance with ONC EHR certification standards while collecting Medicare Meaningful Use incentive payments, this is a foundational trust event in the company history that buyers should factor; subsequent operational improvements have been documented but the underlying trust gap remains for some buyers. Customer support quality variable, implementation 2-6 months typical, and product velocity faster than legacy peers but UX feels denser than athenahealth.

      Best for

      Ambulatory practices (5-200 physicians) wanting modern AI features (Sunoh.ai scribe) at competitive pricing.

      Worst for

      Buyers prioritizing vendor brand reputation (Epic/athenahealth better), hospital scope (Epic better), or compliance-conservative buyers concerned about 2017 DOJ history.

      Strengths

      • Founder-led 25 years (no PE pressure)
      • Broad ambulatory installed base (130K+ providers)
      • Aggressive AI feature velocity (Sunoh.ai scribe)
      • Competitive pricing
      • Modern AI features at lower price than athenahealth
      • Cardiology + specialty depth

      Weaknesses

      • 2017 DOJ $155M EHR certification fraud settlement (foundational trust gap)
      • Customer support quality variable
      • UX denser than athenahealth
      • Implementation 2-6 months
      • Brand recognition affected by 2017 scandal

      Pricing tiers

      partial
      • eClinicalWorks Cloud Basic
        From ~$449/physician/month
        $0+$449 /mo +/emp
      • eClinicalWorks Cloud Pro
        ~$599/physician/month with AI Scribe
        $0+$599 /mo +/emp
      • eClinicalWorks Enterprise
        Custom for large groups
        Quote
      Watch for
      • · Per-module add-ons (AI Scribe Sunoh.ai is separate)
      • · Implementation services
      • · Annual price increases of 5-8%

      Key features

      • +Ambulatory clinical EHR
      • +Practice management
      • +Revenue cycle
      • +Patient portal (healow)
      • +Sunoh.ai AI scribe
      • +Telehealth (healow TeleVisits)
      • +Carequality
      • +50+ integrations
      50+ integrations
      SurescriptsCarequalityCommonWellAWSSunoh.ai
      Geography
      Primary US; growing global
      #7

      DrChrono

      EverHealth-owned modern iPad-first EHR for small practices.

      Founded 2009 · Sunnyvale, CA · pe backed · 1–25 employees
      G2 3.9 (380)
      Capterra 4.0
      Custom quote
      ◐ Partial disclosure
      Visit DrChrono

      DrChrono is the modern iPad-first ambulatory EHR for small practices, founded 2009 in YC W11. Acquired by EverHealth (formerly Practice Mate parent) in 2021. The platform pioneered iPad-first clinical documentation and remains the strongest iPad EHR. Strengths: best-in-class iPad-first UX, modern California engineering, strong fit for solo + small specialty practices (5-50 physicians), competitive SMB pricing, and YC W11 legacy momentum. Best fit for solo practices and small specialty groups wanting modern iPad-first workflow. Trade-offs: EverHealth ownership integration ongoing, brand recognition declined post-acquisition, AI features below eClinicalWorks Sunoh.ai, less suited for mid-market multi-specialty groups, and customer support quality variable post-acquisition.

      Best for

      Solo practices and small specialty groups (1-25 physicians) wanting modern iPad-first clinical workflow.

      Worst for

      Mid-market multi-specialty (NextGen/athenahealth better), hospital scope (Epic better), or Windows-only practices.

      Strengths

      • Best-in-class iPad-first UX
      • Modern California engineering
      • Strong fit for solo + small specialty practices
      • Competitive SMB pricing
      • YC W11 legacy momentum
      • Apple App Store integration mature

      Weaknesses

      • EverHealth ownership integration ongoing
      • Brand recognition declined post-acquisition
      • AI features below eClinicalWorks
      • Less suited for mid-market multi-specialty
      • Customer support variable post-acquisition
      • iPad-anchored may not fit Windows-anchored practices

      Pricing tiers

      partial
      • Prometheus (Practice)
        ~$249-$449/physician/month
        Quote
      • Hippocrates (Group)
        ~$449-$649/physician/month
        Quote
      • Apollo (Enterprise)
        Custom for larger groups
        Quote
      Watch for
      • · Per-module add-ons
      • · Implementation services
      • · Annual price increases of 5-8%

      Key features

      • +iPad-first EHR
      • +Practice management
      • +E-prescribing
      • +Patient portal
      • +Telehealth
      • +Revenue cycle (Updox)
      • +Apple Pencil charting
      • +40+ integrations
      40+ integrations
      SurescriptsApple HealthStripe HealthcareCarequalitySquare
      Geography
      Primary US
      #8

      Greenway Health

      Vista Equity PE-backed mid-market ambulatory EHR; flag PE pressure pattern.

      Founded 1979 · Tampa, FL · pe backed · 20–2,000 employees
      G2 3.6 (280)
      Capterra 3.7
      Custom quote
      ○ Sales call required
      Visit Greenway Health

      Greenway Health is the mid-market ambulatory EHR + practice management platform, founded 1979. Vista Equity Partners PE-backed since 2013 (12+ year hold, longer than typical PE cycle). The platform centers on mid-market ambulatory practices with Intergy + Prime Suite legacy products. Strengths: mature 45-year track record, strong fit for mid-market ambulatory practices, broad specialty support, established revenue cycle, and Vista Equity capital. Best fit for mid-market ambulatory practices (20-200 physicians) wanting alternative to NextGen/athenahealth. Trade-offs: Vista Equity 12+ year hold is unusual (typically PE 5-7 year hold) and creates uncertainty about exit timing; pricing escalations reported under Vista; multiple product lines (Intergy + Prime Suite + Greenway Carequality) create platform fragmentation; AI features below Epic/athenahealth/eClinicalWorks; customer support quality variable, and innovation pace below modern competitors.

      Best for

      Mid-market ambulatory practices (20-200 physicians) wanting alternative to NextGen + athenahealth.

      Worst for

      Buyers prioritizing modern AI features (eClinicalWorks/athenahealth better), or buyers concerned about Vista PE exit-timing risk.

      Strengths

      • Mature 45-year track record
      • Strong fit for mid-market ambulatory
      • Broad specialty support
      • Established revenue cycle
      • Vista Equity capital backing
      • Long-standing operational stability

      Weaknesses

      • Vista Equity 12+ year hold creates exit uncertainty
      • Pricing escalations under Vista
      • Multiple product lines create platform fragmentation
      • AI features below leaders
      • Customer support variable
      • Innovation pace below modern competitors

      Pricing tiers

      opaque
      • Greenway Standard
        ~$300-$500/physician/month
        Quote
      • Greenway Pro
        $500-$900/physician/month
        Quote
      • Greenway Enterprise
        Custom enterprise tier
        Quote
      Watch for
      • · Per-module add-ons
      • · Implementation services
      • · Annual price increases of 6-10% under Vista
      • · Per-product-line scaling complexity

      Key features

      • +Ambulatory clinical EHR (Intergy + Prime Suite)
      • +Practice management
      • +Revenue cycle
      • +Patient portal
      • +Specialty templates
      • +Telehealth
      • +Carequality
      • +50+ integrations
      50+ integrations
      SurescriptsCarequalityAWSStripe Healthcare
      Geography
      Primary US
      #9

      Tebra (Kareo + PatientPop)

      Kareo + PatientPop 2022 merger formed Tebra; SMB-friendly practice management + EHR + patient engagement.

      Founded 2004 · Irvine, CA · pe backed · 1–50 employees
      G2 3.8 (480)
      Capterra 3.9
      Custom quote
      ◐ Partial disclosure
      Visit Tebra (Kareo + PatientPop)

      Tebra is the SMB practice management + EHR + patient engagement platform formed from the November 2022 merger of Kareo (founded 2004) and PatientPop (founded 2014). PE-backed by Vista Equity Partners (continuing from Kareo). The platform bundles cloud-based EHR + practice management + patient engagement + reputation management for small practices. Strengths: bundled platform reduces vendor sprawl, modern California engineering, SMB-friendly pricing, mature 20-year Kareo track record, and PatientPop reputation management differentiator. Best fit for SMB practices (1-50 physicians) wanting bundled practice management + EHR + patient engagement. Trade-offs: post-merger integration ongoing 2022-2026; Vista Equity PE pressure pattern; clinical EHR depth below athenahealth/eClinicalWorks; customer support quality variable post-merger; AI features below leaders.

      Best for

      SMB practices (1-50 physicians) wanting bundled practice management + EHR + patient engagement at SMB pricing.

      Worst for

      Enterprise practices (athenahealth/Epic/Cerner better), modern iPad-first solo practices (DrChrono better), or buyers prioritizing clinical EHR depth.

      Strengths

      • Bundled practice management + EHR + patient engagement
      • Modern California engineering
      • SMB-friendly pricing
      • Mature 20-year Kareo track record
      • PatientPop reputation management
      • Reduces vendor sprawl

      Weaknesses

      • Post-merger integration ongoing
      • Vista Equity PE pressure pattern
      • Clinical EHR depth below athenahealth
      • Customer support variable post-merger
      • AI features below leaders
      • Brand recognition mixed (Kareo + PatientPop + Tebra)

      Pricing tiers

      partial
      • Tebra Get Paid
        ~$150-$300/physician/month (billing only)
        Quote
      • Tebra Plus
        ~$400-$700/physician/month (full)
        Quote
      • Tebra Complete
        Custom enterprise tier
        Quote
      Watch for
      • · Per-module add-ons (PatientPop reputation, telehealth, etc.)
      • · Implementation services
      • · Annual price increases of 6-10% under Vista

      Key features

      • +SMB clinical EHR
      • +Practice management
      • +Revenue cycle
      • +Patient engagement (PatientPop)
      • +Reputation management
      • +Telehealth
      • +Online scheduling
      • +40+ integrations
      40+ integrations
      SurescriptsCarequalityStripe HealthcareTwilioGoogle Reviews
      Geography
      Primary US
      #10

      Practice Fusion

      Veradigm/Allscripts-owned originally-free ambulatory EHR; ongoing vendor stability concerns.

      Founded 2005 · San Francisco, CA · private · 1–5 employees
      G2 3.4 (280)
      Capterra 3.6
      From $149 + $149 /mo + /employee
      ◐ Partial disclosure
      Visit Practice Fusion

      Practice Fusion is the originally-free ambulatory EHR, founded 2005 in San Francisco. Pioneered the "free EHR" model with advertising revenue but discontinued the free tier in 2018. Acquired by Allscripts (now Veradigm) in February 2018 for $100M. The platform centers on lightweight ambulatory EHR for solo and small specialty practices. Strengths: lightweight modern UX (inherited from free-EHR era), strong fit for solo practices, low entry pricing, and broad installed base from free-tier years. Best fit for solo practices and very small specialty groups (1-5 physicians) wanting lightweight EHR. Trade-offs: Veradigm/Allscripts parent has MAJOR vendor stability concerns (NASDAQ delisted Sept 2024, accounting restatements, SEC investigations, see Veradigm entry for details); customers may face uncertain vendor trajectory; AI features below modern competitors; customer support quality degraded with Veradigm financial turmoil; less suited for mid-market practices.

      Best for

      Solo practices and very small specialty groups (1-5 physicians) wanting lightweight EHR; accept Veradigm parent vendor stability risk.

      Worst for

      Buyers prioritizing vendor stability (Epic/athenahealth/DrChrono better), mid-market practices (athenahealth better), or compliance-conservative buyers.

      Strengths

      • Lightweight modern UX
      • Strong fit for solo practices
      • Low entry pricing
      • Broad installed base from free-tier years
      • San Francisco engineering legacy
      • Simple practice management

      Weaknesses

      • Veradigm parent vendor stability concerns (NASDAQ delisted Sept 2024)
      • Veradigm SEC investigations affect Practice Fusion
      • AI features below modern competitors
      • Customer support quality degraded with Veradigm turmoil
      • Less suited for mid-market
      • Uncertain vendor trajectory

      Pricing tiers

      partial
      • Practice Fusion EHR
        From $149/physician/month
        $149+$149 /mo +/emp
      • Practice Fusion Premium
        Custom for groups
        Quote
      Watch for
      • · Per-module add-ons
      • · Implementation services
      • · Vendor stability risk premium

      Key features

      • +Solo + small practice EHR
      • +Practice management
      • +E-prescribing
      • +Patient portal
      • +Telehealth
      • +20+ integrations
      20+ integrations
      SurescriptsCarequalityStripe Healthcare
      Geography
      Primary US
      Buying guide

      7 steps to pick the right healthcare ehr software

      1. 1
        Match vendor to your care delivery model

        Hospital + integrated delivery network ($500M+ revenue): Epic (default) or Cerner (existing customers). Mid-market hospital (100-500 beds): Cerner Community or Epic Community Connect. Ambulatory physician group (25-500 physicians): athenahealth or NextGen. Small ambulatory (5-25 physicians): eClinicalWorks, DrChrono, Greenway. Solo + small specialty: DrChrono or Tebra. Match the tool to scope before features matter.

      2. 2
        Evaluate vendor stability above all features

        EHR contracts run 5-10+ years with massive switching cost. Vendor stability matters more than any other factor. Epic + athenahealth + eClinicalWorks + DrChrono have meaningful stability. Cerner under Oracle: uncertain. Veradigm + Practice Fusion: existential concerns. NextGen + Greenway: PE pressure pattern. Match your risk tolerance to vendor trajectory.

      3. 3
        Verify ONC EHR certification status

        EHR must be ONC-certified to support Medicare/Medicaid billing. Certification status changes over time. Verify current certification for the specific product and version you are evaluating. All 10 listicle vendors maintain current certification but historical lapses matter (eClinicalWorks 2017 DOJ settlement was specifically about false certification claims).

      4. 4
        Pressure-test interoperability with your existing systems

        EHR data must flow to/from labs (LabCorp, Quest), imaging (Epic Radiant, GE Healthcare), payers (claims to insurance), pharmacies (Surescripts), and other clinical systems. Demand integration demos with your specific systems. Epic CareEverywhere + Carequality have the deepest cross-vendor interoperability.

      5. 5
        Plan implementation realistically

        Real implementation timelines: Epic large health system 18-36 months; Cerner 12-24 months; athenahealth ambulatory group 3-9 months; NextGen 4-12 months; eClinicalWorks 2-6 months; DrChrono solo 1-3 months; Tebra SMB 1-3 months. Vendors quote optimistic timelines; demand reference customers in your size band who completed in the quoted timeline.

      6. 6
        Negotiate price-cap renewal + material-vendor-change exit clauses

        EHR contracts have severe lock-in. Negotiate: (1) annual price-cap clauses (5-7% maximum); (2) material-vendor-change exit clauses (PE acquisition, restructuring); (3) escrow source code for self-host fallback in some cases. PE-backed vendors (athenahealth/NextGen/Greenway) and acquired vendors (Cerner/Practice Fusion) need these clauses most.

      7. 7
        Plan for AI ambient scribe adoption

        Ambient AI clinical documentation (Microsoft DAX Copilot, Sunoh.ai, Abridge, Suki) is the biggest physician-satisfaction lever in 2026. Evaluate AI scribe integration as part of EHR selection. Epic + Microsoft DAX Copilot integration is the strongest combination. Standalone scribes work with most EHRs but with workflow friction. Budget for AI scribe rollout in years 1-2 of EHR contract.

      Frequently asked questions

      The questions buyers actually ask before they sign a healthcare ehr software contract.

      Why is Epic the unchallenged enterprise hospital EHR leader?
      Epic dominance is structural, not just feature parity. Reasons: (1) Founder-led 45 years with Judy Faulkner still CEO, no PE pressure or corporate distraction that affects competitors; (2) ~31% US hospital market share with ~80%+ of academic medical centers; (3) deepest clinical workflow depth and interoperability via Care Everywhere; (4) net new contract wins from Cerner/Oracle Health 2023-2026 reinforce growth; (5) Microsoft DAX Copilot integration for ambient clinical documentation positions Epic at AI frontier; (6) Epic refuses to sell to PE or go public, preserving long-term customer trust. For enterprise hospitals + academic medical centers, Epic is the default and competitors face structural headwinds.
      What happened with Oracle Cerner acquisition?
      Oracle announced the $28.3B acquisition of Cerner in December 2021, closed June 2022. Strategic rationale: Oracle wanted healthcare vertical expansion and Cerner provided immediate customer base. The execution has been troubled: (1) Multiple major hospital systems migrated from Cerner to Epic in 2023-2024 (Geisinger, Sentara, multiple academic centers); (2) Oracle leadership churn affected the Cerner team substantially; (3) VA Health Oracle EHR implementation has been troubled with reports of patient harm prompting Congressional hearings; (4) Pricing escalations reported under Oracle ownership; (5) Innovation pace has lagged Epic visibly. The honest editorial read: Oracle Cerner remains a credible enterprise EHR but Oracle has not yet demonstrated it can stabilize the customer base. Buyers evaluating between Epic and Cerner in 2026 face a strategic question about Oracle commitment to the long-term healthcare investment.
      How does the 2017 eClinicalWorks DOJ settlement affect buying decisions today?
      In May 2017, eClinicalWorks paid $155M to settle DOJ allegations that the company falsely claimed compliance with ONC EHR certification standards while collecting Medicare Meaningful Use incentive payments. Three former eClinicalWorks employees received whistleblower awards. The company implemented corrective actions and Corporate Integrity Agreement requirements. Eight years later: (1) Subsequent operational improvements have been documented and certified by ONC; (2) The 2017 settlement remains a foundational trust event in the company history; (3) Some buyers (particularly compliance-conservative healthcare CIOs) still exclude eClinicalWorks from their RFPs based on this history; (4) Other buyers consider the issue resolved with the settlement. The honest editorial read: factor the 2017 history into vendor selection but recognize that subsequent compliance posture has improved; if your compliance team weights vendor history heavily, eClinicalWorks may not pass the screen.
      Should I buy from Veradigm given vendor stability concerns?
      Veradigm (formerly Allscripts) faces existential vendor-stability questions: (1) Multiple accounting restatements 2023-2024; (2) NASDAQ delisting September 2024 after missed SEC filing deadlines; (3) Active SEC investigations; (4) Many customers actively migrating away. For new EHR evaluations: Veradigm should not be the choice, Epic, athenahealth, eClinicalWorks, NextGen are all substantially more stable vendors. For existing Veradigm/Allscripts customers: factor migration cost ($2M-$50M depending on scale) against vendor stability risk. Some legacy customers stay because switching cost exceeds vendor stability risk; others migrate proactively. Practice Fusion customers face the same parent-vendor risk and should similarly evaluate migration.
      What happens to athenahealth under Bain + Hellman & Friedman ownership?
      Bain Capital + Hellman & Friedman acquired athenahealth in February 2022 at $17B, one of the largest PE healthcare-software transactions. Typical PE 5-7 year hold suggests exit by 2027-2029 (IPO or sale). Observed patterns: (1) Pricing escalations reported by mid-market customers; (2) Customer support quality variable; (3) athenaIDX AI investment continues; (4) Strategic focus on ambulatory + revenue cycle remains intact. The honest editorial read: athenahealth product quality and ambulatory leadership remain strong, but Bain + H&F PE pressure pattern means pricing optimization is happening in parallel with product investment. Buyers should: (a) negotiate price-cap renewal clauses (5-7% annual maximum); (b) bring competitive quotes from Epic/eClinicalWorks/NextGen; (c) document promises in writing.
      How does AI change healthcare EHR in 2026?
      AI clinical documentation is the dominant 2025-2026 EHR shift: (1) Epic + Microsoft DAX Copilot integration brings ambient AI scribe to Epic customers, drives ~3-7 hour daily time savings per physician where adopted; (2) eClinicalWorks Sunoh.ai launched 2024 for ambient AI scribe; (3) athenahealth athenaIDX automates workflow; (4) Standalone ambient AI scribes (Abridge, Suki, Augmedix, Nuance DAX before Microsoft acquisition) integrate with multiple EHRs. Population health AI (Epic Cosmos) analyzes large patient cohorts for clinical decision support. The 2026 reality: physician burnout reduction is the central AI value proposition, ambient documentation gives clinicians evening + weekend time back. AI clinical decision support is more nascent and faces FDA regulation as medical-device software. Buyers should evaluate ambient AI scribe capability heavily in 2026 EHR decisions.
      How do I evaluate vendor stability for multi-year EHR contracts?
      EHR contracts run 5-10+ years with massive switching cost ($1M-$100M+ migration). Vendor stability matters more than for any other software category. Before committing: (1) Vendor financial transparency, Epic private but founder-stable; Cerner Oracle-backed but uncertain commitment; athenahealth + NextGen + Greenway all PE-backed (factor PE timing); Veradigm + Practice Fusion in financial turmoil. (2) Customer migration patterns, Epic gaining share, Cerner losing, Veradigm losing rapidly. (3) AI roadmap investment, Epic + Microsoft partnership credible; Cerner uncertain; eClinicalWorks investing in Sunoh.ai. (4) Negotiate price-cap renewal clauses and material-vendor-change exit clauses. The honest editorial read: in 2026, vendor stability is the single most important factor in healthcare EHR selection. Product feature differences matter less than betting on a vendor that will be operating credibly in 10 years.
      When should I migrate from one EHR to another?
      EHR migration is brutal, $1M-$100M+ cost, 18-36 months, severe physician disruption. Migrate when: (1) Existing vendor faces existential stability questions (Veradigm/Practice Fusion 2024-2026 trajectory); (2) Vendor pricing escalations exceed 50%+ over 3 years (some Bain + H&F athenahealth customers); (3) Strategic platform incompatibility (Oracle Health customers not using Oracle ecosystem); (4) Material clinical workflow gaps that affect care delivery. Do NOT migrate for: (1) Feature parity differences; (2) UX preference; (3) Minor pricing dissatisfaction; (4) Vendor cultural concerns without operational impact. The honest editorial read: most EHR migrations are driven by vendor stability concerns or pricing escalations, not feature parity. Plan migration only when the vendor trajectory makes staying riskier than the migration cost.

      Glossary

      EHR (Electronic Health Record)
      Software system that holds patient medical records electronically; replaces paper charts. Includes clinical documentation, e-prescribing, lab orders, and billing.
      HIPAA
      Health Insurance Portability and Accountability Act. Federal law mandating patient privacy protections. All EHRs must comply; vendors sign Business Associate Agreements with healthcare providers.
      HITECH Act 2009
      Health Information Technology for Economic and Clinical Health Act. Created Meaningful Use incentive payments for EHR adoption ($27B paid 2011-2020). Drove modern EHR market.
      ONC EHR Certification
      Office of the National Coordinator certification required for EHRs to support Medicare/Medicaid billing. Certifies interoperability + clinical workflow standards.
      HL7 FHIR
      Fast Healthcare Interoperability Resources. Modern API-based standard for healthcare data exchange. Replacing older HL7 v2 messaging.
      Carequality
      Cross-vendor health information exchange framework allowing Epic + Cerner + athenahealth + others to share patient records.
      TEFCA
      Trusted Exchange Framework and Common Agreement. Federal HIE framework launched 2023-2024. Builds on Carequality.
      Ambient AI scribe
      AI software that listens to patient-physician conversations and auto-generates clinical documentation. Major time-saver. Microsoft DAX Copilot, Abridge, Suki, eClinicalWorks Sunoh.ai are leaders.
      RCM (Revenue Cycle Management)
      Billing + claims + collections workflow for healthcare providers. athenahealth specializes here; integrated with most EHR platforms.
      KLAS Research
      Healthcare IT vendor research firm. Annual KLAS ratings widely cited in hospital EHR selection. Comparable to Gartner for general software.

      Final word

      See the full intelligence profile for any product on this page, including verified pricing, vendor trust scores, and review patterns. Browse the Healthcare EHR Software category page →

      Last updated 2026-05-10. Pricing data is reverified quarterly. Found something inaccurate? Tell us.