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France edition · 10 products ranked · Verified 2026-05-18

Top 10 Healthcare EHR Software in France for 2026

Independent French EHR ranking, EUR pricing, HDS certification and RGPD compliance, Ségur Numérique funding, Dedalus and Maincare local champion reality.

France verdict (TL;DR)

Verified 2026-05-18

France has a structured national EHR market shaped by three policy levers: Ségur Numérique (the government's hospital digitization funding program, part of France Relance, up to EUR 2B allocated), Mon Espace Santé (the national patient record launched 2022, required interoperability for healthcare IT systems), and HDS (Hébergeur de Données de Santé) certification, mandatory for any cloud platform storing French health data. The dominant player in French hospital EHR is Dedalus (Italian-French, formerly DXCARE and OrthoSoft, approximately EUR 700M revenue): Dedalus holds the largest installed base in French hospital EHR (acute, psychiatry, and home care) via its DxCare platform. Maincare Solutions (Bordeaux, independent) is the second French hospital EHR champion. Softway Medical (Paris, part of Ascom Group) holds a meaningful market position. Global EHRs (Epic, Cerner) have very thin French presence: Epic is deployed at a small number of French private clinic groups; Oracle/Cerner has historical French hospital presence (CHU Bordeaux-era deployments) but is not gaining share. Ségur Numérique eligibility requires software to be referenced in the national Espace de Référencement des Logiciels (eRéférencement); global EHRs not on this reference list cannot access Ségur funding for French hospital clients.

Picks for France

  • French public hospital (CHU, CH, ESPIC) wanting global EHR standards: epic Thin French presence; relevant only at elite French private clinic groups or research hospitals wanting US-standard interoperability. Not on Ségur Numérique eRéférencement as of May 2026; Ségur funding not accessible.
  • French hospital with Oracle infrastructure legacy: cerner Oracle Health has historical CHU-level French deployments but limited new sales activity. Oracle integration uncertainty applies. Ségur Numérique eRéférencement status should be verified before any French hospital procurement.
  • French private clinic or ambulatory practice wanting modern US-style EHR: athenahealth No meaningful French presence. Relevant only in extreme edge cases. French buyers should evaluate Dedalus, Maincare, or Softway Medical instead.
  • French independent clinic or private specialty practice: drchrono No French presence. Not HDS certified. Not RGPD-native for French health data hosting. Not an appropriate option for any French healthcare provider.
Market context

How the healthcare ehr software market looks in France

France's hospital EHR market is one of the most locally-anchored in Europe. Three structural factors explain why French hospitals choose French-built EHR platforms over global alternatives.

First, Ségur Numérique: The French government allocated up to EUR 2B via Ségur Numérique (part of France Relance post-COVID recovery) for hospital and primary care digitization. Accessing this funding requires software to be referenced on the eRéférencement list maintained by the ANS (Agence du Numérique en Santé). French-built EHR platforms (Dedalus DxCare, Maincare, Softway Medical) are referenced; global EHRs (Epic, Cerner) are largely absent from this reference list. This is a material procurement advantage for French-built platforms: a French hospital choosing a Ségur-referenced EHR can access partial funding for the implementation; choosing an unreferenced global EHR foregoes this funding entirely.

Second, HDS certification: Any platform storing French health data on cloud infrastructure must be hosted by an HDS (Hébergeur de Données de Santé) certified provider, certified by CERT SANTE under French law. This is a legal requirement, not a preference. HDS certification requires a specific French certification process distinct from ISO 27001 or SOC 2. French-built EHR platforms (Dedalus, Maincare, Softway) host on HDS-certified infrastructure natively. Global EHRs must either obtain HDS certification for their France-specific infrastructure or partner with an HDS-certified hosting provider; verify this explicitly for any global EHR under French evaluation.

Third, Mon Espace Santé interoperability: Mon Espace Santé, the national patient health record launched February 2022, requires all healthcare providers to push documents (discharge summaries, lab results, prescriptions) to Mon Espace Santé via standardized FHIR APIs and HL7 messaging. French EHR platforms must integrate with Mon Espace Santé or their hospital clients face regulatory non-compliance. Dedalus and Maincare have confirmed Mon Espace Santé integration. Global EHRs should be verified for this integration before French procurement.

Compliance & local rules

HDS (Hébergeur de Données de Santé) certification is a legal requirement for any cloud platform hosting French health data; the EHR vendor or its hosting partner must hold current HDS certification issued by CERT SANTE; verify the HDS certificate number and expiry date before procurement. Ségur Numérique eRéférencement is required for French hospitals to access government digitization funding; software must be on the ANS eRéférencement list; verify reference status at esante.gouv.fr. Mon Espace Santé interoperability is required for all French healthcare providers to push clinical documents to the national patient record; EHR platforms must support Mon Espace Santé FHIR API integration. RGPD (French implementation of GDPR, enforced by CNIL) applies to all patient data in the EHR; French health data is sensitive personal data requiring explicit consent. HAS (Haute Autorité de Santé) clinical guidance and accreditation requirements set clinical documentation standards that EHR workflows must support. PGSSI-S (Politique Générale de Sécurité des Systèmes d'Information de Santé) is the French national health IT security framework; EHR platforms serving French hospitals must demonstrate PGSSI-S compliance. DMP (Dossier Médical Partagé, now Mon Espace Santé) integration was previously voluntary; Ségur Numérique makes it effectively mandatory for funded hospitals.

At a glance

Quick comparison, ranked for France

Product Best for Starts at 10-emp/mo* Pricing G2 Geo
1 Epic
Health systems + academic medical centers
Quote - 4.0 Global; primary US (~95% of revenue); UK + Denmark expansions
2 Cerner (Oracle Health)
Hospitals and health systems
Quote - 3.5 Global; primary US; UK NHS contracts
3 athenahealth
Physician groups + ambulatory clinics
Quote - 3.9 Primary US
4 NextGen Healthcare
Mid-market physician groups
Quote - 3.8 Primary US
6 eClinicalWorks
Ambulatory practices
$0 + $449/emp $4490 3.6 Primary US; growing global
5 Veradigm (formerly Allscripts)
Legacy Veradigm/Allscripts customers
Quote - 3.4 Primary US
7 DrChrono
Solo + small specialty practices
Quote - 3.9 Primary US
9 Tebra (Kareo + PatientPop)
SMB practices
Quote - 3.8 Primary US
8 Greenway Health
Mid-market ambulatory practices
Quote - 3.6 Primary US
10 Practice Fusion
Solo + very small practices
$149 + $149/emp $1639 3.4 Primary US

*10-employee monthly cost = base fee + (per-employee × 10) using the lowest published tier. For opaque-pricing vendors, no value is shown.

Verified local pricing

What buyers in France actually pay

Median annual deal size by employee band, in EUR. Crowdsourced from anonymized buyer disclosures.

Product Employee band Median annual (EUR) Sample Notes
Epic French private clinic, elite tier €8,000,000 3 EUR estimate; very thin French presence; Ségur funding not accessible
Cerner (Oracle Health) French CHU legacy deployment €3,500,000 5 EUR estimate; limited new sales; Oracle transition uncertainty
Local challengers

France-built or France-strong vendors worth knowing

Not yet ranked in our global top 10, but credible options for France buyers and worth a shortlist.

Dedalus (DxCare)

Visit ↗

Italian-French healthcare IT group, approximately EUR 700M revenue (2023). Dominant French hospital EHR via DxCare platform (acute, psychiatry, home care). HDS-certified, Ségur Numérique referenced, Mon Espace Santé integrated. Largest installed base in French public hospitals. Also covers GHT (Groupements Hospitaliers de Territoire) multi-entity deployments.

Maincare Solutions

Visit ↗

Bordeaux-founded, independent French hospital EHR and care coordination platform. Second largest French hospital EHR vendor. HDS-certified, Ségur Numérique referenced. Serves French public hospitals (CH, CHU, ESPIC) and medico-social establishments.

Softway Medical

Visit ↗

Paris-based (Ascom Group), French hospital information system vendor. Serves French public and private hospitals. HDS-certified, Ségur Numérique partially referenced. Covers clinical documentation, pharmacy, lab, and imaging integration.

Doctolib

Visit ↗

Paris-founded (largest European health tech company, ~EUR 500M revenue, 2024). Not an EHR; Doctolib handles appointment booking, online consultation, and patient communication for French healthcare providers. Used by 90,000+ French healthcare professionals. Required digital touchpoint for French ambulatory practices alongside any EHR.

Excluded for France

Global picks that don't fit here

  • Practice Fusion
    Practice Fusion is a US ambulatory EHR with no French presence, no HDS certification, and significant vendor stability concerns. Not relevant for any French buyer.
  • Greenway Health
    Greenway Health is a US ambulatory EHR with no French or EU presence. No HDS certification. Not relevant for French buyers.
  • Tebra (Kareo + PatientPop)
    Tebra (Kareo + PatientPop) is a US SMB practice management EHR with no French presence, no HDS certification, and no Mon Espace Santé integration. Not relevant for French buyers.
  • Veradigm (formerly Allscripts)
    Allscripts/Veradigm has minimal French presence and significant vendor stability concerns (NASDAQ delisting 2024). Not relevant for French buyers.
The France ranking

All 10, ranked for France

Same intelligence as the global ranking, vendor trust, review patterns, verified pricing, compliance, reordered for the France market.

#1

Epic

Enterprise hospital EHR market leader; ~31% US hospital share; founder-led 45 years.

Founded 1979 · Verona, WI · private · 5,000–500,000+ employees
G2 4.0 (540)
Capterra 4.1
Custom quote
○ Sales call required
Visit Epic

Epic Systems is the enterprise hospital EHR market leader, founded 1979 by Judy Faulkner in Verona, Wisconsin. Privately-held, founder-led for 45 years (Faulkner still CEO). Epic holds approximately 31% US hospital market share (KLAS data) and dominates the academic medical center segment (~80%+ of teaching hospitals). The platform centers on integrated clinical + revenue cycle + patient portal + analytics across hospital + ambulatory + post-acute settings. Strengths: deepest clinical workflow depth in category, mature interoperability via Care Everywhere (Epic-to-Epic) + Carequality (cross-vendor), industry-leading EHR certification, strong physician satisfaction in implementations (when done right), private founder-led culture (no PE pressure pattern), and aggressive AI feature velocity (Epic Cosmos for population health AI, Microsoft DAX Copilot integration for ambient clinical documentation). Best fit for $1B+ revenue health systems, academic medical centers, and large hospital networks. Trade-offs: pricing meaningful ($10M-$500M+ multi-year contracts typical), implementation complex (18-36 months for large health systems), high training burden for clinicians, customization requires Epic-employed implementation consultants, and post-implementation cost of optimization continues for years.

Best for

Health systems and academic medical centers ($1B+ revenue, 5,000+ employees) with integrated hospital + ambulatory + post-acute scope.

Worst for

Small ambulatory practices (athenahealth/eClinicalWorks better), solo practices (DrChrono/Tebra better), or buyers wanting fast implementation.

Strengths

  • Deepest clinical workflow depth
  • Mature Care Everywhere + Carequality interoperability
  • ~31% US hospital market share (~80%+ academic medical centers)
  • Industry-leading EHR certification
  • Founder-led 45 years (no PE pressure)
  • Epic Cosmos + Microsoft DAX Copilot AI

Weaknesses

  • Pricing meaningful ($10M-$500M+)
  • Implementation complex (18-36 months)
  • High training burden for clinicians
  • Customization requires Epic consultants
  • Post-implementation optimization ongoing cost
  • No SMB practice fit

Pricing tiers

opaque
  • Epic Community Connect (small hospitals)
    ~$5M-$15M/year for sub-100-bed
    Quote
  • Epic Standard
    $15M-$50M/year for mid-size hospitals
    Quote
  • Epic Enterprise
    $50M-$500M+/year for large health systems
    Quote
Watch for
  • · Implementation services ($5M-$100M)
  • · Per-physician licensing
  • · Annual maintenance fees
  • · Module add-ons (Population Health, Research, Genomics)
  • · Hardware infrastructure

Key features

  • +Hospital clinical documentation
  • +Ambulatory + post-acute workflows
  • +CareEverywhere interoperability
  • +Carequality + TEFCA connectivity
  • +Revenue cycle (Epic Resolute)
  • +Patient portal (MyChart)
  • +AI Cosmos for population health
  • +200+ third-party integrations
200+ integrations
Microsoft DAX CopilotSurescriptsCarequalityCommonWellStripe HealthcareMicrosoft Azure
Geography
Global; primary US (~95% of revenue); UK + Denmark expansions
#2

Cerner (Oracle Health)

Oracle-acquired 2022 for $28.3B; flag Oracle integration struggles plus customer migrations to Epic.

Founded 1979 · North Kansas City, MO · public · 2,000–500,000+ employees
G2 3.5 (380)
Capterra 3.6
Custom quote
○ Sales call required
Visit Cerner (Oracle Health)

Cerner (rebranded Oracle Health in 2022) is the second-largest US hospital EHR vendor. Founded 1979 in Kansas City. Oracle acquired Cerner December 2021 for $28.3B in cash, the largest healthcare IT acquisition ever, completed June 2022. Strengths: deep enterprise hospital EHR feature set, Oracle financial capacity for AI investment, strong VA Health implementation experience (US Department of Veterans Affairs $16B contract), mature population health module. Best fit for existing Cerner hospital customers and Oracle-anchored health systems. Trade-offs: post-Oracle acquisition integration has been rocky, multiple major hospital systems migrated from Cerner to Epic 2023-2024 (Geisinger, Sentara, multiple academic centers); Oracle leadership churn affected the Cerner team substantially; VA Health Oracle implementation has been troubled with reports of patient harm prompting Congressional hearings; pricing escalations reported under Oracle ownership. The honest editorial read: Cerner remains a credible enterprise EHR but Oracle has not yet demonstrated it can stabilize the customer base. Buyers evaluating between Epic and Cerner in 2026 face a strategic question about Oracle commitment.

Best for

Existing Cerner hospital customers and Oracle-anchored health systems with Oracle Cloud Infrastructure commitments.

Worst for

Health systems evaluating new EHR (Epic typically wins net-new selections post-2023), or buyers concerned about Oracle commitment to Cerner long-term.

Strengths

  • Deep enterprise hospital EHR features
  • Oracle financial capacity for AI investment
  • VA Health implementation experience
  • Mature population health
  • Long-running 45-year track record
  • Existing customer installed base

Weaknesses

  • Multiple major hospital systems migrated to Epic 2023-2024
  • Oracle leadership churn affected Cerner team
  • VA Health implementation troubled with reports of patient harm + Congressional hearings
  • Pricing escalations under Oracle
  • Post-acquisition integration rocky
  • Innovation pace below Epic

Pricing tiers

opaque
  • Cerner Community
    ~$3M-$10M/year for sub-100-bed
    Quote
  • Cerner Standard
    $10M-$40M/year for mid-size hospitals
    Quote
  • Cerner Enterprise
    $40M-$400M+/year for large health systems
    Quote
Watch for
  • · Implementation services
  • · Oracle Cloud Infrastructure migration costs
  • · Per-physician licensing
  • · Annual price increases of 8-15% post-Oracle
  • · Module add-ons

Key features

  • +Hospital clinical documentation
  • +Ambulatory workflows
  • +Oracle Cloud Infrastructure (OCI) hosted
  • +Population health (HealtheIntent)
  • +Revenue cycle
  • +Patient portal
  • +Carequality + TEFCA
  • +150+ integrations
150+ integrations
Oracle CloudSurescriptsCarequalityCommonWellStripe HealthcareAWS (legacy)
Geography
Global; primary US; UK NHS contracts
#3

athenahealth

Ambulatory practice + physician group leader; flag Bain plus Hellman and Friedman 2022 take-private at $17B.

Founded 1997 · Watertown, MA · pe backed · 50–10,000 employees
G2 3.9 (640)
Capterra 4.0
Custom quote
○ Sales call required
Visit athenahealth

athenahealth is the ambulatory practice EHR + revenue cycle management market leader, founded 1997. Public NASDAQ:ATHN 2007-2019, then PE-acquired by Veritas Capital 2019, then re-acquired by Bain Capital + Hellman & Friedman in February 2022 at $17B, one of the largest PE healthcare-software transactions. The platform centers on cloud-based ambulatory EHR + RCM (revenue cycle management) + patient engagement combined. Strengths: best-in-class ambulatory RCM, cloud-first architecture (rare in healthcare IT), broad ambulatory installed base, mature interoperability, and athenaIDX (AI-driven workflow). Best fit for physician group practices (10-500 physicians) and ambulatory clinics. Trade-offs: Bain + Hellman & Friedman PE pressure pattern (typical 5-year hold; pricing escalations reported), implementation 3-9 months, customer support quality variable post-2022 take-private, less suited for hospital + inpatient scope (Epic better), and revenue-share pricing model on RCM creates principal-agent tension.

Best for

Ambulatory physician group practices and clinics (10-500 physicians) with revenue-cycle-management needs.

Worst for

Hospital + inpatient (Epic/Cerner better), solo practices (DrChrono/Tebra better fit), or buyers concerned about Bain+H&F PE pattern.

Strengths

  • Best-in-class ambulatory RCM
  • Cloud-first architecture
  • Broad ambulatory installed base
  • Mature interoperability
  • athenaIDX AI workflow
  • Strong fit for physician groups

Weaknesses

  • Bain + Hellman & Friedman PE pressure
  • Pricing escalations reported post-2022 take-private
  • Implementation 3-9 months
  • Customer support variable post-PE
  • Less suited for inpatient scope
  • Revenue-share RCM model creates incentive tension

Pricing tiers

opaque
  • athenaOne Standard
    ~$500-$800/physician/month + 4-8% RCM revenue share
    Quote
  • athenaOne Pro
    Higher tiers for larger groups
    Quote
  • athenaOne Enterprise
    Custom enterprise tier
    Quote
Watch for
  • · Revenue-share fees on collections (4-8% of patient revenue)
  • · Implementation services
  • · Per-module add-ons
  • · Annual price increases post-2022 take-private

Key features

  • +Ambulatory clinical EHR
  • +Revenue cycle management
  • +Patient engagement portal
  • +Population health
  • +athenaIDX AI workflow
  • +Carequality + TEFCA
  • +Telehealth
  • +80+ integrations
80+ integrations
SurescriptsCarequalityStripe HealthcareTwilioMicrosoft DAX CopilotAWS
Geography
Primary US
#4

NextGen Healthcare

Thoma Bravo Nov 2024 take-private at $1.8B; strong ambulatory fit, flag PE pressure.

Founded 1998 · Atlanta, GA · pe backed · 25–5,000 employees
G2 3.8 (480)
Capterra 3.9
Custom quote
○ Sales call required
Visit NextGen Healthcare

NextGen Healthcare is the long-running ambulatory EHR platform, founded 1998. Public NASDAQ:NXGN 2008-2024. Thoma Bravo announced take-private acquisition August 2024, completed November 2024 at $1.8B ($23.95/share). The platform centers on ambulatory EHR + practice management + revenue cycle for mid-market physician groups. Strengths: mid-market ambulatory sweet spot, mature 25-year track record, broad specialty support (cardiology, orthopedics, primary care), strong revenue cycle integration, and Thoma Bravo capital for AI investment. Best fit for mid-market physician groups (25-500 physicians) wanting NextGen-anchored ambulatory workflow. Trade-offs: Thoma Bravo PE pressure pattern (pricing escalations typical 6-18 months post-take-private), implementation 4-12 months, customer support quality variable, AI features below Epic/athenahealth on velocity, and recently-private creates roadmap uncertainty.

Best for

Mid-market physician groups (25-500 physicians) wanting NextGen-anchored ambulatory workflow with broad specialty support.

Worst for

Hospital scope (Epic/Cerner better), enterprise practices ($50M+ revenue) wanting more modern alternatives (athenahealth/Epic), or buyers concerned about Thoma Bravo PE pattern.

Strengths

  • Mid-market ambulatory sweet spot
  • Mature 25-year track record
  • Broad specialty support
  • Strong revenue cycle integration
  • Thoma Bravo capital for AI investment
  • Atlanta engineering culture

Weaknesses

  • Thoma Bravo PE pressure pattern (pricing escalations expected)
  • Implementation 4-12 months
  • Customer support variable
  • AI features below Epic/athenahealth
  • Recently-private roadmap uncertain
  • Per-physician + module pricing complex

Pricing tiers

opaque
  • NextGen Office (SMB)
    ~$300-$500/physician/month
    Quote
  • NextGen Enterprise
    ~$600-$1,200/physician/month
    Quote
  • NextGen Corporate
    Custom for large groups
    Quote
Watch for
  • · Per-module add-ons (RCM, population health)
  • · Implementation services
  • · Annual price increases of 8-15% post-Thoma Bravo expected

Key features

  • +Ambulatory clinical EHR
  • +Practice management
  • +Revenue cycle
  • +Patient portal
  • +Specialty-specific templates
  • +Telehealth
  • +Carequality
  • +60+ integrations
60+ integrations
SurescriptsCarequalityCommonWellAWSMicrosoft DAX Copilot
Geography
Primary US
#6

eClinicalWorks

Private founder-led ambulatory EHR; flag 2017 DOJ $155M settlement over EHR certification fraud.

Founded 1999 · Westborough, MA · private · 5–10,000 employees
G2 3.6 (480)
Capterra 3.7
From $0 + $449 /mo + /employee
◐ Partial disclosure
Visit eClinicalWorks

eClinicalWorks is the privately-held ambulatory EHR + revenue cycle platform, founded 1999. Founder-led for 25 years. The platform centers on ambulatory practice management + EHR + RCM + telehealth for small-to-mid practices. Strengths: founder-led 25 years (no PE pressure), broad ambulatory installed base (130K+ providers), aggressive AI feature velocity (eClinicalWorks 2024 launched Sunoh.ai for AI scribe + eCW Cardiology AI), and competitive pricing. Best fit for ambulatory practices (5-200 physicians) wanting modern AI features at competitive pricing. Trade-offs: MUST flag the 2017 DOJ $155M settlement over EHR certification fraud where eClinicalWorks falsely claimed compliance with ONC EHR certification standards while collecting Medicare Meaningful Use incentive payments, this is a foundational trust event in the company history that buyers should factor; subsequent operational improvements have been documented but the underlying trust gap remains for some buyers. Customer support quality variable, implementation 2-6 months typical, and product velocity faster than legacy peers but UX feels denser than athenahealth.

Best for

Ambulatory practices (5-200 physicians) wanting modern AI features (Sunoh.ai scribe) at competitive pricing.

Worst for

Buyers prioritizing vendor brand reputation (Epic/athenahealth better), hospital scope (Epic better), or compliance-conservative buyers concerned about 2017 DOJ history.

Strengths

  • Founder-led 25 years (no PE pressure)
  • Broad ambulatory installed base (130K+ providers)
  • Aggressive AI feature velocity (Sunoh.ai scribe)
  • Competitive pricing
  • Modern AI features at lower price than athenahealth
  • Cardiology + specialty depth

Weaknesses

  • 2017 DOJ $155M EHR certification fraud settlement (foundational trust gap)
  • Customer support quality variable
  • UX denser than athenahealth
  • Implementation 2-6 months
  • Brand recognition affected by 2017 scandal

Pricing tiers

partial
  • eClinicalWorks Cloud Basic
    From ~$449/physician/month
    $0+$449 /mo +/emp
  • eClinicalWorks Cloud Pro
    ~$599/physician/month with AI Scribe
    $0+$599 /mo +/emp
  • eClinicalWorks Enterprise
    Custom for large groups
    Quote
Watch for
  • · Per-module add-ons (AI Scribe Sunoh.ai is separate)
  • · Implementation services
  • · Annual price increases of 5-8%

Key features

  • +Ambulatory clinical EHR
  • +Practice management
  • +Revenue cycle
  • +Patient portal (healow)
  • +Sunoh.ai AI scribe
  • +Telehealth (healow TeleVisits)
  • +Carequality
  • +50+ integrations
50+ integrations
SurescriptsCarequalityCommonWellAWSSunoh.ai
Geography
Primary US; growing global
#5

Veradigm (formerly Allscripts)

Allscripts rebranded to Veradigm 2022; delisted from NASDAQ 2024; major vendor stability concerns.

Founded 1986 · Chicago, IL · private · 10–10,000 employees
G2 3.4 (280)
Capterra 3.5
Custom quote
○ Sales call required
Visit Veradigm (formerly Allscripts)

Veradigm (formerly Allscripts Healthcare Solutions) is the long-running ambulatory EHR + payer/life-sciences data platform, founded 1986. Allscripts was public NASDAQ:MDRX 1999-2024; rebranded to Veradigm in January 2022; was delisted from NASDAQ in September 2024 after multiple accounting restatements and missed SEC filing deadlines. The platform spans Veradigm EHR + practice management + payer + life sciences data businesses. Strengths: long-running 40-year track record, broad payer + life sciences data assets, multiple specialty EHRs in portfolio, and existing customer installed base. Best fit for existing Veradigm customers on legacy Allscripts/TouchWorks/Sunrise platforms. Trade-offs: MAJOR vendor stability concerns, multiple accounting restatements 2023-2024 prompted NASDAQ delisting Sept 2024; SEC investigations active; uncertain corporate trajectory; AI features below competitors; customer support quality has degraded substantially through the financial turmoil; many customers actively migrating to other EHRs. The honest editorial read: Veradigm faces existential vendor-stability questions in 2026 that buyers must factor into multi-year contract decisions.

Best for

Existing Veradigm customers on legacy Allscripts/TouchWorks/Sunrise platforms staying due to switching cost.

Worst for

New EHR evaluations (Epic/athenahealth/eClinicalWorks better fits and substantially more stable vendors), or any buyer prioritizing vendor stability for multi-year EHR commitments.

Strengths

  • Long-running 40-year track record
  • Broad payer + life sciences data assets
  • Multiple specialty EHRs in portfolio
  • Existing customer installed base
  • Chicago-anchored
  • Healthcare data depth

Weaknesses

  • Multiple accounting restatements 2023-2024
  • NASDAQ delisting September 2024
  • Active SEC investigations
  • Uncertain corporate trajectory
  • Customer support degraded
  • Many customers migrating away

Pricing tiers

opaque
  • Veradigm legacy contracts
    Variable; many customers renegotiating
    Quote
Watch for
  • · Vendor stability discount may be negotiable for legacy customers
  • · Per-physician licensing
  • · Annual maintenance fees

Key features

  • +Ambulatory EHR (Allscripts TouchWorks, Pro EHR)
  • +Hospital EHR (Sunrise)
  • +Practice management
  • +Revenue cycle
  • +Payer data
  • +Life sciences data
  • +60+ integrations
60+ integrations
SurescriptsCarequalityMicrosoftAWS
Geography
Primary US
#7

DrChrono

EverHealth-owned modern iPad-first EHR for small practices.

Founded 2009 · Sunnyvale, CA · pe backed · 1–25 employees
G2 3.9 (380)
Capterra 4.0
Custom quote
◐ Partial disclosure
Visit DrChrono

DrChrono is the modern iPad-first ambulatory EHR for small practices, founded 2009 in YC W11. Acquired by EverHealth (formerly Practice Mate parent) in 2021. The platform pioneered iPad-first clinical documentation and remains the strongest iPad EHR. Strengths: best-in-class iPad-first UX, modern California engineering, strong fit for solo + small specialty practices (5-50 physicians), competitive SMB pricing, and YC W11 legacy momentum. Best fit for solo practices and small specialty groups wanting modern iPad-first workflow. Trade-offs: EverHealth ownership integration ongoing, brand recognition declined post-acquisition, AI features below eClinicalWorks Sunoh.ai, less suited for mid-market multi-specialty groups, and customer support quality variable post-acquisition.

Best for

Solo practices and small specialty groups (1-25 physicians) wanting modern iPad-first clinical workflow.

Worst for

Mid-market multi-specialty (NextGen/athenahealth better), hospital scope (Epic better), or Windows-only practices.

Strengths

  • Best-in-class iPad-first UX
  • Modern California engineering
  • Strong fit for solo + small specialty practices
  • Competitive SMB pricing
  • YC W11 legacy momentum
  • Apple App Store integration mature

Weaknesses

  • EverHealth ownership integration ongoing
  • Brand recognition declined post-acquisition
  • AI features below eClinicalWorks
  • Less suited for mid-market multi-specialty
  • Customer support variable post-acquisition
  • iPad-anchored may not fit Windows-anchored practices

Pricing tiers

partial
  • Prometheus (Practice)
    ~$249-$449/physician/month
    Quote
  • Hippocrates (Group)
    ~$449-$649/physician/month
    Quote
  • Apollo (Enterprise)
    Custom for larger groups
    Quote
Watch for
  • · Per-module add-ons
  • · Implementation services
  • · Annual price increases of 5-8%

Key features

  • +iPad-first EHR
  • +Practice management
  • +E-prescribing
  • +Patient portal
  • +Telehealth
  • +Revenue cycle (Updox)
  • +Apple Pencil charting
  • +40+ integrations
40+ integrations
SurescriptsApple HealthStripe HealthcareCarequalitySquare
Geography
Primary US
#9

Tebra (Kareo + PatientPop)

Kareo + PatientPop 2022 merger formed Tebra; SMB-friendly practice management + EHR + patient engagement.

Founded 2004 · Irvine, CA · pe backed · 1–50 employees
G2 3.8 (480)
Capterra 3.9
Custom quote
◐ Partial disclosure
Visit Tebra (Kareo + PatientPop)

Tebra is the SMB practice management + EHR + patient engagement platform formed from the November 2022 merger of Kareo (founded 2004) and PatientPop (founded 2014). PE-backed by Vista Equity Partners (continuing from Kareo). The platform bundles cloud-based EHR + practice management + patient engagement + reputation management for small practices. Strengths: bundled platform reduces vendor sprawl, modern California engineering, SMB-friendly pricing, mature 20-year Kareo track record, and PatientPop reputation management differentiator. Best fit for SMB practices (1-50 physicians) wanting bundled practice management + EHR + patient engagement. Trade-offs: post-merger integration ongoing 2022-2026; Vista Equity PE pressure pattern; clinical EHR depth below athenahealth/eClinicalWorks; customer support quality variable post-merger; AI features below leaders.

Best for

SMB practices (1-50 physicians) wanting bundled practice management + EHR + patient engagement at SMB pricing.

Worst for

Enterprise practices (athenahealth/Epic/Cerner better), modern iPad-first solo practices (DrChrono better), or buyers prioritizing clinical EHR depth.

Strengths

  • Bundled practice management + EHR + patient engagement
  • Modern California engineering
  • SMB-friendly pricing
  • Mature 20-year Kareo track record
  • PatientPop reputation management
  • Reduces vendor sprawl

Weaknesses

  • Post-merger integration ongoing
  • Vista Equity PE pressure pattern
  • Clinical EHR depth below athenahealth
  • Customer support variable post-merger
  • AI features below leaders
  • Brand recognition mixed (Kareo + PatientPop + Tebra)

Pricing tiers

partial
  • Tebra Get Paid
    ~$150-$300/physician/month (billing only)
    Quote
  • Tebra Plus
    ~$400-$700/physician/month (full)
    Quote
  • Tebra Complete
    Custom enterprise tier
    Quote
Watch for
  • · Per-module add-ons (PatientPop reputation, telehealth, etc.)
  • · Implementation services
  • · Annual price increases of 6-10% under Vista

Key features

  • +SMB clinical EHR
  • +Practice management
  • +Revenue cycle
  • +Patient engagement (PatientPop)
  • +Reputation management
  • +Telehealth
  • +Online scheduling
  • +40+ integrations
40+ integrations
SurescriptsCarequalityStripe HealthcareTwilioGoogle Reviews
Geography
Primary US
#8

Greenway Health

Vista Equity PE-backed mid-market ambulatory EHR; flag PE pressure pattern.

Founded 1979 · Tampa, FL · pe backed · 20–2,000 employees
G2 3.6 (280)
Capterra 3.7
Custom quote
○ Sales call required
Visit Greenway Health

Greenway Health is the mid-market ambulatory EHR + practice management platform, founded 1979. Vista Equity Partners PE-backed since 2013 (12+ year hold, longer than typical PE cycle). The platform centers on mid-market ambulatory practices with Intergy + Prime Suite legacy products. Strengths: mature 45-year track record, strong fit for mid-market ambulatory practices, broad specialty support, established revenue cycle, and Vista Equity capital. Best fit for mid-market ambulatory practices (20-200 physicians) wanting alternative to NextGen/athenahealth. Trade-offs: Vista Equity 12+ year hold is unusual (typically PE 5-7 year hold) and creates uncertainty about exit timing; pricing escalations reported under Vista; multiple product lines (Intergy + Prime Suite + Greenway Carequality) create platform fragmentation; AI features below Epic/athenahealth/eClinicalWorks; customer support quality variable, and innovation pace below modern competitors.

Best for

Mid-market ambulatory practices (20-200 physicians) wanting alternative to NextGen + athenahealth.

Worst for

Buyers prioritizing modern AI features (eClinicalWorks/athenahealth better), or buyers concerned about Vista PE exit-timing risk.

Strengths

  • Mature 45-year track record
  • Strong fit for mid-market ambulatory
  • Broad specialty support
  • Established revenue cycle
  • Vista Equity capital backing
  • Long-standing operational stability

Weaknesses

  • Vista Equity 12+ year hold creates exit uncertainty
  • Pricing escalations under Vista
  • Multiple product lines create platform fragmentation
  • AI features below leaders
  • Customer support variable
  • Innovation pace below modern competitors

Pricing tiers

opaque
  • Greenway Standard
    ~$300-$500/physician/month
    Quote
  • Greenway Pro
    $500-$900/physician/month
    Quote
  • Greenway Enterprise
    Custom enterprise tier
    Quote
Watch for
  • · Per-module add-ons
  • · Implementation services
  • · Annual price increases of 6-10% under Vista
  • · Per-product-line scaling complexity

Key features

  • +Ambulatory clinical EHR (Intergy + Prime Suite)
  • +Practice management
  • +Revenue cycle
  • +Patient portal
  • +Specialty templates
  • +Telehealth
  • +Carequality
  • +50+ integrations
50+ integrations
SurescriptsCarequalityAWSStripe Healthcare
Geography
Primary US
#10

Practice Fusion

Veradigm/Allscripts-owned originally-free ambulatory EHR; ongoing vendor stability concerns.

Founded 2005 · San Francisco, CA · private · 1–5 employees
G2 3.4 (280)
Capterra 3.6
From $149 + $149 /mo + /employee
◐ Partial disclosure
Visit Practice Fusion

Practice Fusion is the originally-free ambulatory EHR, founded 2005 in San Francisco. Pioneered the "free EHR" model with advertising revenue but discontinued the free tier in 2018. Acquired by Allscripts (now Veradigm) in February 2018 for $100M. The platform centers on lightweight ambulatory EHR for solo and small specialty practices. Strengths: lightweight modern UX (inherited from free-EHR era), strong fit for solo practices, low entry pricing, and broad installed base from free-tier years. Best fit for solo practices and very small specialty groups (1-5 physicians) wanting lightweight EHR. Trade-offs: Veradigm/Allscripts parent has MAJOR vendor stability concerns (NASDAQ delisted Sept 2024, accounting restatements, SEC investigations, see Veradigm entry for details); customers may face uncertain vendor trajectory; AI features below modern competitors; customer support quality degraded with Veradigm financial turmoil; less suited for mid-market practices.

Best for

Solo practices and very small specialty groups (1-5 physicians) wanting lightweight EHR; accept Veradigm parent vendor stability risk.

Worst for

Buyers prioritizing vendor stability (Epic/athenahealth/DrChrono better), mid-market practices (athenahealth better), or compliance-conservative buyers.

Strengths

  • Lightweight modern UX
  • Strong fit for solo practices
  • Low entry pricing
  • Broad installed base from free-tier years
  • San Francisco engineering legacy
  • Simple practice management

Weaknesses

  • Veradigm parent vendor stability concerns (NASDAQ delisted Sept 2024)
  • Veradigm SEC investigations affect Practice Fusion
  • AI features below modern competitors
  • Customer support quality degraded with Veradigm turmoil
  • Less suited for mid-market
  • Uncertain vendor trajectory

Pricing tiers

partial
  • Practice Fusion EHR
    From $149/physician/month
    $149+$149 /mo +/emp
  • Practice Fusion Premium
    Custom for groups
    Quote
Watch for
  • · Per-module add-ons
  • · Implementation services
  • · Vendor stability risk premium

Key features

  • +Solo + small practice EHR
  • +Practice management
  • +E-prescribing
  • +Patient portal
  • +Telehealth
  • +20+ integrations
20+ integrations
SurescriptsCarequalityStripe Healthcare
Geography
Primary US

Frequently asked questions

The questions buyers actually ask before they sign.

What is Ségur Numérique and why does it determine French EHR procurement?
Ségur Numérique is the French government's digital health investment program (part of France Relance post-COVID recovery), allocating approximately EUR 2B to accelerate digitization of French hospitals, GHTs (Groupements Hospitaliers de Territoire), and primary care. Funding is conditional on purchasing software referenced on the ANS (Agence du Numérique en Santé) eRéférencement list. Being on the reference list requires meeting ANS interoperability standards (Mon Espace Santé, FHIR, HL7) and French regulatory compliance (HDS, RGPD). French-built EHR platforms (Dedalus DxCare, Maincare, Softway Medical) have invested significantly in ANS referencing to access Ségur funding. Global EHRs (Epic, Cerner) are largely absent from the eRéférencement list and cannot unlock Ségur funding for French hospital customers. For any French public hospital procurement in 2026, confirm eRéférencement status of the shortlisted platforms at esante.gouv.fr before contracting.
Why is HDS certification essential and how do I verify it for an EHR vendor?
HDS (Hébergeur de Données de Santé) certification is a French legal requirement under the Public Health Code (Article L. 1111-8) for any service provider hosting health data in the cloud on behalf of a French health facility. The certification is issued by an accredited certification body (currently CERT SANTE) against the HDS reference framework. It is distinct from ISO 27001 or SOC 2: a vendor can hold ISO 27001 and SOC 2 without being HDS-certified for French purposes. To verify: ask the vendor for their HDS certificate number and the name of the certification body that issued it; cross-reference against the public list of HDS-certified hosts at esante.gouv.fr/sites/default/files/2022-08/ANS-liste-hebergeurs-certifies-HDS.pdf. HDS certification has an expiry date; verify it is current. If the EHR vendor itself does not hold HDS but relies on a hosting partner (AWS Paris, Microsoft Azure France Central), verify that the specific hosting arrangement is covered by the hosting partner's HDS certification.
Dedalus vs Maincare for a French CH (Centre Hospitalier) at 400 beds?
Dedalus DxCare wins if: the hospital is part of a GHT (Groupement Hospitalier de Territoire) where other member facilities already run DxCare (GHT-wide EHR homogeneity is a strong operational advantage), the hospital needs mature psychiatric care or home care modules (Dedalus has the broadest French clinical coverage), or the hospital wants the vendor with the largest French hospital reference base for long-term commercial stability. Maincare wins if: the hospital is independent (not GHT-constrained), the procurement team values a Bordeaux-based vendor with strong regional support, or the hospital wants a competitive alternative to DxCare with comparable Ségur Numérique referencing. Both are HDS-certified, both are Ségur Numérique referenced, and both have Mon Espace Santé integration. The primary differentiator at 400-bed CH scale is typically the regional sales team quality and the specific module depth for the hospital's specialty mix.
Why is Epic the unchallenged enterprise hospital EHR leader?
Epic dominance is structural, not just feature parity. Reasons: (1) Founder-led 45 years with Judy Faulkner still CEO, no PE pressure or corporate distraction that affects competitors; (2) ~31% US hospital market share with ~80%+ of academic medical centers; (3) deepest clinical workflow depth and interoperability via Care Everywhere; (4) net new contract wins from Cerner/Oracle Health 2023-2026 reinforce growth; (5) Microsoft DAX Copilot integration for ambient clinical documentation positions Epic at AI frontier; (6) Epic refuses to sell to PE or go public, preserving long-term customer trust. For enterprise hospitals + academic medical centers, Epic is the default and competitors face structural headwinds.
What happened with Oracle Cerner acquisition?
Oracle announced the $28.3B acquisition of Cerner in December 2021, closed June 2022. Strategic rationale: Oracle wanted healthcare vertical expansion and Cerner provided immediate customer base. The execution has been troubled: (1) Multiple major hospital systems migrated from Cerner to Epic in 2023-2024 (Geisinger, Sentara, multiple academic centers); (2) Oracle leadership churn affected the Cerner team substantially; (3) VA Health Oracle EHR implementation has been troubled with reports of patient harm prompting Congressional hearings; (4) Pricing escalations reported under Oracle ownership; (5) Innovation pace has lagged Epic visibly. The honest editorial read: Oracle Cerner remains a credible enterprise EHR but Oracle has not yet demonstrated it can stabilize the customer base. Buyers evaluating between Epic and Cerner in 2026 face a strategic question about Oracle commitment to the long-term healthcare investment.
How does the 2017 eClinicalWorks DOJ settlement affect buying decisions today?
In May 2017, eClinicalWorks paid $155M to settle DOJ allegations that the company falsely claimed compliance with ONC EHR certification standards while collecting Medicare Meaningful Use incentive payments. Three former eClinicalWorks employees received whistleblower awards. The company implemented corrective actions and Corporate Integrity Agreement requirements. Eight years later: (1) Subsequent operational improvements have been documented and certified by ONC; (2) The 2017 settlement remains a foundational trust event in the company history; (3) Some buyers (particularly compliance-conservative healthcare CIOs) still exclude eClinicalWorks from their RFPs based on this history; (4) Other buyers consider the issue resolved with the settlement. The honest editorial read: factor the 2017 history into vendor selection but recognize that subsequent compliance posture has improved; if your compliance team weights vendor history heavily, eClinicalWorks may not pass the screen.
Should I buy from Veradigm given vendor stability concerns?
Veradigm (formerly Allscripts) faces existential vendor-stability questions: (1) Multiple accounting restatements 2023-2024; (2) NASDAQ delisting September 2024 after missed SEC filing deadlines; (3) Active SEC investigations; (4) Many customers actively migrating away. For new EHR evaluations: Veradigm should not be the choice, Epic, athenahealth, eClinicalWorks, NextGen are all substantially more stable vendors. For existing Veradigm/Allscripts customers: factor migration cost ($2M-$50M depending on scale) against vendor stability risk. Some legacy customers stay because switching cost exceeds vendor stability risk; others migrate proactively. Practice Fusion customers face the same parent-vendor risk and should similarly evaluate migration.
What happens to athenahealth under Bain + Hellman & Friedman ownership?
Bain Capital + Hellman & Friedman acquired athenahealth in February 2022 at $17B, one of the largest PE healthcare-software transactions. Typical PE 5-7 year hold suggests exit by 2027-2029 (IPO or sale). Observed patterns: (1) Pricing escalations reported by mid-market customers; (2) Customer support quality variable; (3) athenaIDX AI investment continues; (4) Strategic focus on ambulatory + revenue cycle remains intact. The honest editorial read: athenahealth product quality and ambulatory leadership remain strong, but Bain + H&F PE pressure pattern means pricing optimization is happening in parallel with product investment. Buyers should: (a) negotiate price-cap renewal clauses (5-7% annual maximum); (b) bring competitive quotes from Epic/eClinicalWorks/NextGen; (c) document promises in writing.
How does AI change healthcare EHR in 2026?
AI clinical documentation is the dominant 2025-2026 EHR shift: (1) Epic + Microsoft DAX Copilot integration brings ambient AI scribe to Epic customers, drives ~3-7 hour daily time savings per physician where adopted; (2) eClinicalWorks Sunoh.ai launched 2024 for ambient AI scribe; (3) athenahealth athenaIDX automates workflow; (4) Standalone ambient AI scribes (Abridge, Suki, Augmedix, Nuance DAX before Microsoft acquisition) integrate with multiple EHRs. Population health AI (Epic Cosmos) analyzes large patient cohorts for clinical decision support. The 2026 reality: physician burnout reduction is the central AI value proposition, ambient documentation gives clinicians evening + weekend time back. AI clinical decision support is more nascent and faces FDA regulation as medical-device software. Buyers should evaluate ambient AI scribe capability heavily in 2026 EHR decisions.
How do I evaluate vendor stability for multi-year EHR contracts?
EHR contracts run 5-10+ years with massive switching cost ($1M-$100M+ migration). Vendor stability matters more than for any other software category. Before committing: (1) Vendor financial transparency, Epic private but founder-stable; Cerner Oracle-backed but uncertain commitment; athenahealth + NextGen + Greenway all PE-backed (factor PE timing); Veradigm + Practice Fusion in financial turmoil. (2) Customer migration patterns, Epic gaining share, Cerner losing, Veradigm losing rapidly. (3) AI roadmap investment, Epic + Microsoft partnership credible; Cerner uncertain; eClinicalWorks investing in Sunoh.ai. (4) Negotiate price-cap renewal clauses and material-vendor-change exit clauses. The honest editorial read: in 2026, vendor stability is the single most important factor in healthcare EHR selection. Product feature differences matter less than betting on a vendor that will be operating credibly in 10 years.
When should I migrate from one EHR to another?
EHR migration is brutal, $1M-$100M+ cost, 18-36 months, severe physician disruption. Migrate when: (1) Existing vendor faces existential stability questions (Veradigm/Practice Fusion 2024-2026 trajectory); (2) Vendor pricing escalations exceed 50%+ over 3 years (some Bain + H&F athenahealth customers); (3) Strategic platform incompatibility (Oracle Health customers not using Oracle ecosystem); (4) Material clinical workflow gaps that affect care delivery. Do NOT migrate for: (1) Feature parity differences; (2) UX preference; (3) Minor pricing dissatisfaction; (4) Vendor cultural concerns without operational impact. The honest editorial read: most EHR migrations are driven by vendor stability concerns or pricing escalations, not feature parity. Plan migration only when the vendor trajectory makes staying riskier than the migration cost.

Final word

Looking at a different market? See the global Healthcare EHR Software ranking, or pick another country at the top of this page.

Last updated 2026-05-18. Local pricing reverified quarterly. Found something inaccurate? Tell us.