Verdict
Veradigm (formerly Allscripts)'s vendor trust profile carries real procurement risk. Multiple dimensions score below 5/10 — buyers should treat this as a contracted-risk evaluation, not a product-fit evaluation.
Vendor Trust Score
Is Veradigm (formerly Allscripts) a trustworthy vendor?
4.9/10
Caution
Pricing transparency
Published rates; no hidden fees
4.0
Contract fairness
Reasonable terms; no auto-renew traps
5.5
Incident response
How they handle outages and breaches
5.5
Post-acquisition behavior
Customer treatment after M&A or PE
5.0
Executive stability
Leadership churn over 24 months
4.5
Roadmap honesty
Public commitments held
5.0
Trust signal log
- 2022-01-22Allscripts rebranded to Veradigm
- 2023-04-22Multiple accounting restatements prompted SEC investigation
- 2024-09-22NASDAQ delisted Veradigm after missed SEC filing deadlines
- 2024-12-22Customer migration accelerating per practitioner reports
Vendor Trust is scored independently of product quality. A great product from an unfair vendor still earns a low trust score.
How to read this score
- Trust is separate from product quality. A vendor can ship great software and treat customers badly — or vice versa. We score the two independently.
- 8.0+/10: strong. Few concerns at renewal or procurement.
- 6.5–7.9: mixed. Negotiate hard on the lowest dimensions; monitor across the contract term.
- 5.0–6.4: cautious. Add explicit mitigation language to the master agreement.
- Below 5.0: concerning. Treat this as a contracted-risk evaluation, not a product-fit evaluation.
- Updates: we re-verify scoring quarterly. Material trust events (acquisitions, breaches, leadership change, hostile contract terms) get logged on the timeline above.
Related editorial
Last updated 2026-05-10. Scoring methodology: editorial standards. Disagree? Tell us.