United States verdict (TL;DR)
Verified 2026-05-18The US field service management market in 2026 is defined by ServiceTitan's December 2024 IPO at $7B+ valuation, which reshaped pricing expectations and competitive dynamics across the category. ServiceTitan (NYSE:TTAN) is the enterprise default for HVAC, plumbing, and electrical contractors at $3M+ revenue; its post-IPO price increases are the dominant buyer complaint. Jobber and Housecall Pro split the SMB residential market: Jobber (Edmonton) leads on UX and transparent pricing; Housecall Pro (Denver) competes on US-specific features and marketing automation. Service Fusion and FieldEdge serve the $1M-$5M mid-market caught between Jobber and ServiceTitan. simPRO and ServiceTrade are the dominant commercial-service options for B2B trades contractors. Workiz is the modern challenger across all tiers, undercutting ServiceTitan on price. The 2026 US compliance context: state contractor licensing databases (CSLB in California, DPOR in Virginia, CILB in Florida) require license tracking in FSM software; 1099 vs W-2 technician classification under IRS rules matters for platforms that handle payroll integrations; workers compensation insurance verification is mandatory before dispatching in most states.
Picks for United States
- US HVAC/plumbing/electrical at $3M+ revenue: servicetitan Public NYSE:TTAN since Dec 2024. The default for US trades contractors at $3M+ revenue with 10+ technicians. Deepest dispatch, AI optimization, and marketing automation in the category. Budget for 3-9 month implementation and per-feature pricing.
- US SMB trades under $1M revenue: jobber Best SMB UX, transparent pricing ($49-$245/month), and 30+ integrations including QuickBooks and Xero. Dominant for US 1-15 technician trades businesses wanting affordable modern cloud platform.
- US SMB wanting ServiceTitan-style features at lower price: housecall-pro Denver-built, strong US-specific marketing automation, consumer financing (HCP Financials), and technician app. Best Jobber alternative at SMB scale. Pricing $65-$169/month.
- US mid-market trades $1M-$5M revenue: service-fusion Mid-market gap between Jobber and ServiceTitan. Flat-rate pricing from $195/month (unlimited users). Best for US HVAC/plumbing businesses outgrowing Jobber but not ready for ServiceTitan costs.
- US HVAC/plumbing in Xplor ecosystem: fieldedge Xplor-owned FSM with native Xplor payments integration. Best for HVAC/plumbing contractors who already use Xplor payments and want a tightly integrated trades-vertical POS and dispatch system.
- US trades wanting modern SMB challenger: workiz Modern FSM challenger with the cleanest 2026 mobile UX. Per-tech pricing from $225/month for 4 techs. Best for US trades businesses wanting ServiceTitan-grade features at Jobber-tier pricing.
- US commercial B2B service contractors: servicetrade Purpose-built for US B2B commercial service: fire safety, commercial HVAC, mechanical. Deep quote-to-invoice workflow for annual service contracts. Not suited for residential.
How the field service management market looks in United States
The US is the largest and most mature FSM market globally and the home market of all category leaders (ServiceTitan, Jobber, Housecall Pro, Service Fusion, FieldEdge, Workiz, ServiceTrade). The December 2024 ServiceTitan IPO at $7B+ valuation was the defining event: ServiceTitan now operates under public-company earnings pressure, per-feature pricing escalation of 6-10% annually is documented, and mid-market contractors at $1M-$3M revenue are actively shopping alternatives.
The US market splits cleanly by revenue tier. Under $500K annual revenue: Jobber or Housecall Pro. $500K-$1M: Jobber or Workiz. $1M-$5M: Service Fusion, FieldEdge, or Workiz. $5M+: ServiceTitan is the default unless pricing makes Workiz or Service Fusion viable. Commercial-only B2B: ServiceTrade.
US-specific compliance context shapes FSM software requirements in ways that global platforms underestimate. Contractor licensing varies by state: California Contractors State License Board (CSLB), Florida Construction Industry Licensing Board (CILB), Virginia Department of Professional and Occupational Regulation (DPOR) all require active license numbers on invoices and proposals. Workers compensation certificate of insurance (COI) verification is required before dispatching in most states; ServiceTitan, Housecall Pro, and Workiz have COI tracking modules. 1099 vs W-2 technician classification under IRS rules is a live enforcement area: platforms that handle technician payroll integrations (ServiceTitan, Jobber via Gusto/ADP integration) can assist but do not substitute for proper classification. California AB5 contractor rules impose additional misclassification risk for CA-based trades businesses.
State contractor licensing: license number required on invoices and proposals in CA (CSLB), FL (CILB), TX (TDLR), VA (DPOR), NY (DOS), and 30+ other states; ServiceTitan, Housecall Pro, and Workiz have license-tracking fields; simPRO and AroFlo (Australia-built) have thinner US licensing support. Workers compensation COI tracking is available in ServiceTitan, Housecall Pro, and Workiz; mandatory before dispatching in most states. 1099 vs W-2 technician classification: FSM software that handles payroll must integrate with ADP, Gusto, or QuickBooks Payroll; ServiceTitan has Payroll module; Jobber, Housecall Pro, and Workiz integrate with Gusto. OSHA recordkeeping (Form 300 for trades with 10+ employees) is not handled natively by FSM platforms; separate OSHA compliance tools required. Sales tax on labor vs parts varies by state (some states tax both, others only parts); ServiceTitan has tax jurisdiction configuration; smaller platforms vary. EPA 608 refrigerant certification tracking for HVAC (Section 608 of the Clean Air Act) is supported by ServiceTitan and FieldEdge natively.
Quick comparison, ranked for United States
| Product | Best for | Starts at | 10-emp/mo* | Pricing | G2 | Geo |
|---|---|---|---|---|---|---|
| 1 ServiceTitan | HVAC/plumbing/electrical contractors $3M+ revenue | Quote | - | 4.4 | Strongest in US, Canada; growing UK + AU | |
| 2 Jobber | SMB trades businesses | $49 | $49 | 4.4 | Global; strongest in US, Canada, UK, AU | |
| 3 Housecall Pro | US-based SMB trades | $65 | $65 | 4.3 | Strongest in US; limited Canada + AU | |
| 4 Service Fusion | Mid-market trades businesses | Quote | - | 4.4 | Strongest in US, Canada | |
| 5 FieldEdge | HVAC/plumbing contractors | Quote | - | 4.1 | US, Canada | |
| 6 Workiz | SMB+mid-market trades | $65 | $65 | 4.5 | Strongest in US, Israel, UK | |
| 7 Synchroteam | European + global trades | $36 | $36 | 4.4 | Global; strongest in EU, UK, AU | |
| 8 simPRO | Australian + UK trades + commercial service | Quote | - | 4.3 | Global; strongest in ANZ, UK; growing US | |
| 9 AroFlo | Australian trades | $99 | $99 | 4.4 | Strongest in ANZ; limited UK + US | |
| 10 ServiceTrade | Commercial service contractors | Quote | - | 4.5 | Strongest in US, Canada |
*10-employee monthly cost = base fee + (per-employee × 10) using the lowest published tier. For opaque-pricing vendors, no value is shown.
What buyers in United States actually pay
Median annual deal size by employee band, in USD. Crowdsourced from anonymized buyer disclosures.
| Product | Employee band | Median annual (USD) | Sample | Notes |
|---|---|---|---|---|
| ServiceTitan | 5-15 technicians | $24,000 | 78 | Starter tier; per-tech + per-CSR; USD |
| ServiceTitan | 15-50 technicians | $96,000 | 64 | Pro tier; USD; excludes implementation |
| Jobber | 1-5 technicians | $2,940 | 118 | Connect plan; USD; transparent pricing |
| Jobber | 6-15 technicians | $5,880 | 78 | Grow plan; USD |
| Housecall Pro | 1-5 technicians | $3,588 | 84 | Basic plan; USD |
| Service Fusion | 1-10 technicians | $2,820 | 41 | Starter flat-rate; USD; unlimited users |
| Workiz | 1-10 technicians | $2,700 | 38 | Per-tech pricing; USD |
| ServiceTrade | 5-20 technicians (commercial) | $18,000 | 24 | Commercial service; USD |
United States-built or United States-strong vendors worth knowing
Not yet ranked in our global top 10, but credible options for United States buyers and worth a shortlist.
Zuper
Visit ↗Chennai-founded (Indian-built) FSM platform targeting US home services market. ~$10M+ funded. Cloud-native, strong API, and modern mobile UX. Gaining US traction as a ServiceTitan alternative at mid-market.
FieldPulse
Visit ↗Dallas-built FSM for US SMB trades. Flat $99/month unlimited users. Growing US residential trades installed base as Jobber alternative. Weaker reporting than Jobber but better pricing floor.
ServiceM8
Visit ↗Australian-built FSM with strong US adoption in small trades businesses (1-5 techs). Per-job pricing from $29/month. Best for solo and micro-trades wanting mobile-first simplicity over Jobber's monthly seat model.
All 10, ranked for United States
Same intelligence as the global ranking, vendor trust, review patterns, verified pricing, compliance, reordered for the United States market.
ServiceTitan
Public NYSE:TTAN since Dec 2024 IPO; enterprise HVAC/plumbing/electrical category leader.
ServiceTitan is the enterprise field service management category leader for HVAC/plumbing/electrical contractors, founded 2007 in Glendale, CA. IPO on NYSE:TTAN in December 2024 at $7B+ valuation, the largest vertical-SaaS IPO since 2021. The platform centers on operational backbone for trades businesses at $3M+ revenue: dispatch, scheduling, marketing automation, accounting, and AI-driven business intelligence. Strengths: deepest operational feature set for trades businesses, mature AI features (ServiceTitan AI for dispatch optimization + customer service), broad integration ecosystem, public-co transparency post-IPO, and proven results for contractors above $3M revenue. Best fit for HVAC/plumbing/electrical contractors at $3M+ revenue with operational complexity. Trade-offs: pricing meaningful (per-tech + per-CSR + per-feature pricing complex), implementation 3-9 months typical, customer support quality variable as company scaled, less suited for sub-$1M revenue (Jobber/Housecall Pro better fit), and per-feature pricing can surprise first-year customers.
HVAC, plumbing, electrical contractors at $3M+ annual revenue with 10+ technicians and operational complexity requiring deep dispatch and AI optimization.
Sub-$1M revenue trades businesses (Jobber/Housecall Pro better), commercial-only B2B service (ServiceTrade better fit), or budget-conscious SMB.
Strengths
- Deepest operational feature set for trades
- Mature AI features for dispatch + service
- Broad integration ecosystem
- Public-co transparency post-IPO
- Strong fit for $3M+ revenue HVAC/plumbing
- Glendale + Armenia engineering culture
Weaknesses
- Pricing meaningful and complex per-feature
- Implementation 3-9 months
- Customer support variable as scaled
- Less suited for sub-$1M revenue
- Per-feature pricing surprises first-year
- Vertical concentration (HVAC/plumbing/electrical)
Pricing tiers
opaque- ServiceTitan Starter~$300-$400/tech/month + $100-$200/CSR/monthQuote
- ServiceTitan Pro~$500+/tech/monthQuote
- ServiceTitan EnterpriseCustom enterprise tierQuote
- · Per-technician + per-CSR scaling
- · Per-module pricing (marketing automation, accounting, etc.)
- · Implementation services ($15K-$200K)
- · Annual price increases of 6-10% post-IPO
Key features
- +Dispatch + scheduling
- +Mobile technician app
- +Invoicing + payment processing
- +Marketing automation
- +AI dispatch optimization
- +Accounting integration
- +Customer call recording
- +50+ integrations
Jobber
Modern Canadian SMB field service leader for sub-$1M revenue trades.
Jobber is the modern SMB field service management leader, founded 2011 in Edmonton. Privately-held, profitable per public statements. The platform centers on SMB-friendly field service for trades businesses under $1M revenue: dispatch, scheduling, invoicing, and customer communication. Strengths: best-in-class SMB UX, profitable Canadian execution, transparent pricing, mature mobile technician app, and proven scale for sub-$1M revenue trades. Best fit for SMB trades businesses under $1M annual revenue. Trade-offs: feature depth below ServiceTitan for $3M+ revenue, customer support quality variable as company scaled, less suited for enterprise operational complexity, and AI features below ServiceTitan post-IPO.
SMB trades businesses (1-15 technicians, under $1M revenue) wanting modern cloud field service with affordable transparent pricing.
Enterprise HVAC/plumbing at $3M+ revenue (ServiceTitan better), commercial service contractors (ServiceTrade better), or trades businesses needing deep AI dispatch.
Strengths
- Best-in-class SMB UX
- Profitable Canadian execution
- Transparent pricing
- Mature mobile technician app
- Strong fit for sub-$1M trades
- Modern Edmonton engineering
Weaknesses
- Feature depth below ServiceTitan for $3M+
- Customer support variable as scaled
- Less suited for enterprise complexity
- AI features below ServiceTitan
- Per-user pricing scales at higher tiers
- Vertical breadth narrower than ServiceTitan
Pricing tiers
public- CorePer-user/month; 1 user$49 /mo
- ConnectPer-month; up to 5 users$119 /mo
- GrowPer-month; up to 15 users$245 /mo
- PlusCustom for 15+ usersQuote
- · Per-user scaling at higher tiers
- · Annual price increases of 5-8%
- · Payment processing fees through Jobber Payments
Key features
- +Dispatch + scheduling
- +Mobile technician app
- +Invoicing + payment processing
- +Customer SMS + email
- +Quoting
- +Client hub portal
- +API access
- +30+ integrations
Housecall Pro
Modern US-built SMB field service with strong US-specific features.
Housecall Pro is the modern US-built SMB field service platform, founded 2013 in Denver. Privately-held; last $250M Series D 2021 (Permira + others). The platform centers on US-specific trades workflow for sub-$2M revenue businesses. Strengths: strong US-specific features, modern Denver engineering, mature mobile technician app, transparent pricing, and broad SMB installed base. Best fit for US-based SMB trades businesses under $2M revenue. Trade-offs: feature depth below ServiceTitan for $3M+, less suited for global/non-US, AI features below ServiceTitan, Permira PE backing creates pricing-escalation risk over time, and customer support quality variable.
US-based SMB trades businesses (1-25 technicians, under $2M revenue) wanting modern cloud field service with US payment + tax handling.
Enterprise contractors $3M+ (ServiceTitan better), global/non-US trades (Synchroteam/simPRO better), or buyers concerned about PE-backed pricing escalation.
Strengths
- Strong US-specific features
- Modern Denver engineering
- Mature mobile technician app
- Transparent pricing
- Broad SMB installed base
- US payment processing integrated
Weaknesses
- Feature depth below ServiceTitan for $3M+
- Less suited for global/non-US
- AI features below ServiceTitan
- Permira PE backing creates pricing risk
- Customer support variable
- Per-user pricing scales at enterprise
Pricing tiers
public- BasicPer-month; 1 user$65 /mo
- EssentialsPer-month; up to 5 users$169 /mo
- MAXCustom for 5+ usersQuote
- · Per-user scaling
- · Annual price increases of 5-8%
- · Payment processing fees
- · Per-feature add-ons at higher tiers
Key features
- +Dispatch + scheduling
- +Mobile technician app
- +Invoicing + payment processing
- +Customer SMS + email
- +Quoting
- +Online booking
- +API access
- +30+ integrations
Service Fusion
Mid-market field service platform for $1M-$5M trades businesses.
Service Fusion is the mid-market field service management platform, founded 2014. PE-backed by Operations1. The platform targets mid-market trades businesses outgrowing SMB tools but not ready for ServiceTitan complexity. Strengths: mid-market sweet spot, mature dispatch + scheduling, accounting integration, and moderate pricing. Best fit for $1M-$5M revenue trades businesses. Trade-offs: feature depth below ServiceTitan, brand recognition lower than Jobber/Housecall Pro, Operations1 PE pressure pattern, customer support quality variable, and AI features lighter than category leaders.
Mid-market trades businesses ($1M-$5M revenue, 10-30 technicians) outgrowing SMB tools but not ready for ServiceTitan.
Sub-$1M revenue (Jobber/Housecall Pro better), $5M+ revenue (ServiceTitan better), or buyers prioritizing modern AI features.
Strengths
- Mid-market sweet spot
- Mature dispatch + scheduling
- Accounting integration
- Moderate pricing
- Strong fit for $1M-$5M revenue
- Long-running track record
Weaknesses
- Feature depth below ServiceTitan
- Brand recognition lower than Jobber
- Operations1 PE pressure pattern
- Customer support variable
- AI features lighter
- Per-user pricing at higher tiers
Pricing tiers
partial- Starter~$150/user/monthQuote
- Plus~$200/user/monthQuote
- ProCustom enterpriseQuote
- · Per-user scaling
- · Implementation services
- · Annual price increases of 6-10%
- · Payment processing fees
Key features
- +Dispatch + scheduling
- +Mobile technician app
- +Invoicing + payment processing
- +Customer SMS + email
- +Quoting
- +Inventory management
- +API access
- +25+ integrations
FieldEdge
Xplor-owned HVAC/plumbing field service with payments ecosystem.
FieldEdge is the HVAC/plumbing field service platform owned by Xplor Technologies (formerly Clearent), acquired 2020. The platform has 40+ year heritage in HVAC/plumbing (formerly dESCO before rebrand to FieldEdge). Strengths: 40-year HVAC/plumbing vertical expertise, deep Xplor payments ecosystem integration, mature accounting integration, strong fit for HVAC/plumbing contractors wanting Xplor payments. Best fit for HVAC/plumbing contractors wanting Xplor ecosystem integration. Trade-offs: UX dated relative to ServiceTitan, AI features lighter than ServiceTitan, brand recognition mixed (dESCO legacy + FieldEdge rebrand + Xplor parent), and post-acquisition product velocity moderate.
HVAC/plumbing contractors (5-50 technicians) wanting deep vertical expertise + Xplor payments ecosystem integration.
Modern-UX-focused buyers (ServiceTitan better), non-HVAC/plumbing trades (Jobber/Housecall Pro better), or buyers wanting cutting-edge AI features.
Strengths
- 40-year HVAC/plumbing vertical expertise
- Deep Xplor payments integration
- Mature accounting integration
- Strong fit for HVAC/plumbing contractors
- Long-running track record
- Florida + Texas engineering
Weaknesses
- UX dated relative to ServiceTitan
- AI features lighter
- Brand recognition mixed
- Post-acquisition velocity moderate
- Per-user pricing at enterprise tiers
- Vertical concentration limits broader trades fit
Pricing tiers
opaque- FieldEdge Standard~$150-$300/user/monthQuote
- FieldEdge Pro$300-$500/user/monthQuote
- · Per-user scaling
- · Implementation services
- · Annual price increases of 6-10%
- · Xplor payment processing fees + interchange
Key features
- +Dispatch + scheduling
- +Mobile technician app
- +Invoicing + payment processing (Xplor)
- +HVAC/plumbing-specific workflows
- +Accounting integration
- +Customer history tracking
- +20+ integrations
Workiz
Modern SMB+mid-market field service alternative to ServiceTitan.
Workiz is the modern field service management platform, founded 2015 with US + Israeli engineering. Privately-held; last $45M+ funding 2022. The platform positions as modern affordable alternative to ServiceTitan for SMB+mid-market. Strengths: modern UX (matching ServiceTitan velocity), transparent pricing, Israeli engineering culture, mature mobile technician app, and growing AI features. Best fit for SMB+mid-market trades businesses wanting modern alternative to ServiceTitan + Jobber. Trade-offs: feature depth below ServiceTitan at $5M+ revenue, brand recognition lower than Jobber/Housecall Pro, AI features below ServiceTitan, smaller installed base, and US presence growing.
SMB+mid-market trades businesses (5-30 technicians) wanting modern UX alternative to ServiceTitan + Jobber at transparent pricing.
Enterprise contractors $5M+ (ServiceTitan better), buyers wanting Permira-backed Housecall Pro alternative, or trades concerned about smaller installed base.
Strengths
- Modern UX matching ServiceTitan velocity
- Transparent pricing
- Israeli engineering culture
- Mature mobile technician app
- Growing AI features
- Modern affordable alternative
Weaknesses
- Feature depth below ServiceTitan at $5M+
- Brand recognition lower than Jobber
- AI features below ServiceTitan
- Smaller installed base
- US presence growing
- Customer support is small-team
Pricing tiers
public- LitePer-month; 2 users$65 /mo
- StandardPer-month; 5 users$169 /mo
- ProPer-month; 7 users$299 /mo
- EnterpriseCustom for 7+ usersQuote
- · Per-user scaling
- · Annual price increases of 5-8%
- · Payment processing fees
Key features
- +Dispatch + scheduling
- +Mobile technician app
- +Invoicing + payment processing
- +Customer SMS + email
- +Quoting
- +Online booking
- +Inventory tracking
- +20+ integrations
Synchroteam
European-built global trades platform with multi-currency operations.
Synchroteam is the European-built field service management platform, founded 2007 in Paris. Privately-held. The platform centers on global trades operations with multi-language + multi-currency support. Strengths: GDPR-first design, multi-language + multi-currency global, modern French engineering, mature mobile technician app, and strong fit for non-US trades. Best fit for European + global trades businesses. Trade-offs: US presence weaker than Jobber, US-specific features (sales tax + payment processing) lighter, brand recognition limited outside EU, and AI features below ServiceTitan + Workiz.
European + global trades businesses (5-50 technicians) wanting multi-language + multi-currency field service.
US-only trades (Jobber/Housecall Pro better), enterprise HVAC/plumbing $5M+ (ServiceTitan better), or buyers needing US-specific tax + payment features.
Strengths
- GDPR-first design
- Multi-language + multi-currency global
- Modern French engineering
- Mature mobile technician app
- Strong fit for non-US trades
- European data residency
Weaknesses
- US presence weaker than Jobber
- US-specific features lighter
- Brand recognition limited outside EU
- AI features below ServiceTitan + Workiz
- Smaller installed base globally
- Customer support response variable
Pricing tiers
public- Synchroteam StandardPer-user/month$36 /mo
- Synchroteam EnterpriseCustom enterpriseQuote
- · Per-user scaling
- · Annual price increases of 5-8%
Key features
- +Dispatch + scheduling
- +Mobile technician app
- +Invoicing + payment
- +Multi-language + multi-currency
- +GPS tracking
- +Inventory
- +API access
- +20+ integrations
simPRO
Australian-built trades platform with commercial service depth.
simPRO is the Australian-built trades + commercial service platform, founded 2002 in Brisbane. Privately-held; PE-backed by KKR since 2019. The platform centers on trades businesses + commercial service contractors with project management depth. Strengths: Australian-built (deep ANZ trades fit), commercial service depth (multi-site + project-based jobs), mature project management, deep accounting integration, and global expansion. Best fit for Australian + UK trades businesses and commercial service contractors. Trade-offs: US presence weaker than US-built competitors, KKR PE pressure pattern, UX feels denser than Jobber, customer support quality variable, and AI features below ServiceTitan.
Australian + UK trades businesses (10-100 technicians) and commercial service contractors with project-based jobs.
US-only SMB trades (Jobber/Housecall Pro better), enterprise HVAC residential (ServiceTitan better), or buyers prioritizing modern AI features.
Strengths
- Australian-built deep ANZ fit
- Commercial service depth
- Mature project management
- Deep accounting integration
- Global expansion
- 20-year track record
Weaknesses
- US presence weaker than US-built competitors
- KKR PE pressure pattern
- UX denser than Jobber
- Customer support variable
- AI features below ServiceTitan
- Implementation complex for SMB
Pricing tiers
opaque- simPRO Standard~$100-$200/user/month AUDQuote
- simPRO ProCustom enterpriseQuote
- · Per-user scaling
- · Implementation services
- · Annual price increases of 6-10%
- · Per-module add-ons
Key features
- +Dispatch + scheduling
- +Mobile technician app
- +Project management
- +Invoicing + payment
- +Inventory + asset tracking
- +Multi-site jobs
- +API access
- +40+ integrations
AroFlo
Australian-built trades platform, simPRO alternative.
AroFlo is the Australian-built trades + commercial service platform, founded 2006 in Melbourne. Privately-held. The platform competes directly with simPRO in the Australian trades market. Strengths: Australian-built deep ANZ fit, mature project management, transparent pricing, and modern UX. Best fit for Australian trades businesses wanting simPRO alternative. Trade-offs: smaller installed base than simPRO, US/UK presence limited, AI features lighter than ServiceTitan, brand recognition limited outside ANZ, and feature breadth narrower at enterprise.
Australian trades businesses (5-50 technicians) wanting simPRO alternative with transparent pricing.
US/UK trades (US-built tools better), enterprise commercial service (simPRO better), or global expansion buyers.
Strengths
- Australian-built deep ANZ fit
- Mature project management
- Transparent pricing
- Modern UX
- Strong fit for ANZ trades
- Long-running track record
Weaknesses
- Smaller installed base than simPRO
- US/UK presence limited
- AI features lighter
- Brand recognition limited outside ANZ
- Feature breadth narrower at enterprise
- Less suited for global expansion
Pricing tiers
public- AroFlo StandardPer-user/month AUD$99 /mo
- AroFlo ProCustom enterpriseQuote
- · Per-user scaling
- · Annual price increases of 5-8%
Key features
- +Dispatch + scheduling
- +Mobile technician app
- +Project management
- +Invoicing + payment
- +Inventory tracking
- +GPS tracking
- +20+ integrations
ServiceTrade
Commercial service contractor platform for fire safety, HVAC, mechanical.
ServiceTrade is the commercial service contractor platform, founded 2012 in Durham. Privately-held; PE-backed by JMI Equity. The platform specializes in commercial service contractors (fire safety, commercial HVAC, mechanical, electrical), distinct from residential trades. Strengths: deep commercial service specialization, mature project management for multi-site jobs, NFPA + commercial compliance workflows, strong fit for commercial service contractors, and proven scale. Best fit for commercial service contractors (fire safety, commercial HVAC, mechanical) at $5M+ revenue. Trade-offs: not appropriate for residential trades (ServiceTitan/Jobber better), JMI PE pressure pattern, brand recognition limited to commercial service vertical, AI features below ServiceTitan, and per-user pricing at enterprise tiers.
Commercial service contractors (fire safety, commercial HVAC, mechanical, electrical) at $5M+ revenue with multi-site project work.
Residential trades (ServiceTitan/Jobber better), SMB self-service buyers (Workiz better), or buyers wanting modern UX velocity.
Strengths
- Deep commercial service specialization
- Mature project management for multi-site
- NFPA + commercial compliance workflows
- Strong fit for commercial service
- Proven scale
- JMI Equity-backed financial capacity
Weaknesses
- Not appropriate for residential trades
- JMI PE pressure pattern
- Brand recognition limited to commercial vertical
- AI features below ServiceTitan
- Per-user pricing at enterprise
- Less suited for SMB
Pricing tiers
opaque- ServiceTrade Pro~$200-$400/user/monthQuote
- ServiceTrade EnterpriseCustom enterpriseQuote
- · Per-user scaling
- · Implementation services
- · Annual price increases of 6-10%
Key features
- +Dispatch + scheduling
- +Mobile technician app
- +Project management for multi-site
- +NFPA + compliance workflows
- +Customer portal
- +Asset tracking
- +API access
- +30+ integrations
Frequently asked questions
The questions buyers actually ask before they sign.
ServiceTitan vs Jobber for a 10-technician HVAC company?
Does FSM software handle 1099 vs W-2 technician payroll?
How does state contractor licensing work in FSM software?
When did ServiceTitan IPO and why does it matter?
When should I choose Jobber vs Housecall Pro vs Workiz?
Why is ServiceTitan so much more expensive than alternatives?
How do I evaluate vendor stability for FSM contracts?
What is the difference between residential and commercial FSM?
How does AI change field service management in 2026?
Should I use generic CRM + accounting instead of specialized FSM?
What is the future of FSM software given AI agents?
Final word
Looking at a different market? See the global Field Service Management ranking, or pick another country at the top of this page.
Last updated 2026-05-18. Local pricing reverified quarterly. Found something inaccurate? Tell us.