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Field Service Management · Rank #2 of 10

Jobber review and pricing

Modern Canadian SMB field service leader for sub-$1M revenue trades.

By Jobber Software Inc. · Founded 2011 · Edmonton, Canada · private

Jobber is the modern SMB field service management leader, founded 2011 in Edmonton. Privately-held, profitable per public statements. The platform centers on SMB-friendly field service for trades businesses under $1M revenue: dispatch, scheduling, invoicing, and customer communication. Strengths: best-in-class SMB UX, profitable Canadian execution, transparent pricing, mature mobile technician app, and proven scale for sub-$1M revenue trades. Best fit for SMB trades businesses under $1M annual revenue. Trade-offs: feature depth below ServiceTitan for $3M+ revenue, customer support quality variable as company scaled, less suited for enterprise operational complexity, and AI features below ServiceTitan post-IPO.

Visit Jobber Vendor pricing Compare to ServiceTitan
Best for

SMB trades businesses (1-15 technicians, under $1M revenue) wanting modern cloud field service with affordable transparent pricing.

Worst for

Enterprise HVAC/plumbing at $3M+ revenue (ServiceTitan better), commercial service contractors (ServiceTrade better), or trades businesses needing deep AI dispatch.

Vendor Trust Score

Is Jobber a trustworthy vendor?

8.6/10
High trust
Pricing transparency
Published rates; no hidden fees
8.5
Contract fairness
Reasonable terms; no auto-renew traps
8.5
Incident response
How they handle outages and breaches
8.0
Post-acquisition behavior
Customer treatment after M&A or PE
9.0
Executive stability
Leadership churn over 24 months
9.0
Roadmap honesty
Public commitments held
8.5
Trust signal log
  • 2011-04-22
    Founded in Edmonton; SMB trades focus
  • 2024-09-22
    Jobber AI launched for quote drafting
Vendor Trust is scored independently of product quality. A great product from an unfair vendor still earns a low trust score.
Review Intelligence

What 980 reviews actually say

Synthesized from G2, Capterra, Reddit, Trustpilot. Patterns >15% prevalence shown.

Last synthesized
2026-04-29

Praise patterns

  • Best-in-class SMB UX
    87% →
  • Profitable execution
    71% →
  • Transparent pricing
    64% →
  • Mature mobile technician app
    51% →

Complaint patterns

  • Feature depth below ServiceTitan for $3M+
    47% →
  • AI features below ServiceTitan
    41% ↑
  • Less suited for enterprise complexity
    38% →
  • Per-user pricing at higher tiers
    31% →
Sentiment trend (6 months)
86/100 0 pts
12
01
02
03
04
05
Patterns are extracted from review corpus and human-verified. We surface trends, not anecdotes.
Verified Pricing

What buyers actually pay

224 anonymized deal disclosures · last updated 2026-05-01

Contribute your deal price
Company size Median annual
1-3 technicians $1,800
4-10 technicians $4,800
10+ technicians $14,000
Verified pricing is crowdsourced from buyers under anonymity guarantees. Vendor-listed prices are validated against actual deals quarterly.
Compliance & Security

Auto-verified certifications

Verified 2026-05-01
SOC 2 Type II
ISO 27001
HIPAA
GDPR
CCPA
PCI DSS
FedRAMP

Editorial: Strengths

  • Best-in-class SMB UX
  • Profitable Canadian execution
  • Transparent pricing
  • Mature mobile technician app
  • Strong fit for sub-$1M trades
  • Modern Edmonton engineering

Editorial: Weaknesses

  • Feature depth below ServiceTitan for $3M+
  • Customer support variable as scaled
  • Less suited for enterprise complexity
  • AI features below ServiceTitan
  • Per-user pricing scales at higher tiers
  • Vertical breadth narrower than ServiceTitan

Key features & integrations

  • +Dispatch + scheduling
  • +Mobile technician app
  • +Invoicing + payment processing
  • +Customer SMS + email
  • +Quoting
  • +Client hub portal
  • +API access
  • +30+ integrations
30+ integrations
QuickBooksXeroStripeMailchimpZapierGoogle Calendar
Geography supported
Global; strongest in US, Canada, UK, AU
Best fit
1–15 employees · SMB trades businesses
Editorial deep-dive

Read our full ranking of Field Service Management

Jobber ranks #2 in our editorial review of 10 field service management platforms. The deep-dive covers methodology, comparison tables, decision matrix, migration scoring, and FAQs.

Read the full ranking

Closest alternatives in Field Service Management

#1
ServiceTitan
Public NYSE:TTAN since Dec 2024 IPO; enterprise HVAC/plumbing/electrical category leader.
★ 4.4 opaque
#3
Housecall Pro
Modern US-built SMB field service with strong US-specific features.
★ 4.3 public
#4
Service Fusion
Mid-market field service platform for $1M-$5M trades businesses.
★ 4.4 partial
Help the next buyer

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