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Field Service Management · Rank #6 of 10

Workiz review and pricing

Modern SMB+mid-market field service alternative to ServiceTitan.

By Workiz · Founded 2015 · San Diego, CA / Israel · private

Workiz is the modern field service management platform, founded 2015 with US + Israeli engineering. Privately-held; last $45M+ funding 2022. The platform positions as modern affordable alternative to ServiceTitan for SMB+mid-market. Strengths: modern UX (matching ServiceTitan velocity), transparent pricing, Israeli engineering culture, mature mobile technician app, and growing AI features. Best fit for SMB+mid-market trades businesses wanting modern alternative to ServiceTitan + Jobber. Trade-offs: feature depth below ServiceTitan at $5M+ revenue, brand recognition lower than Jobber/Housecall Pro, AI features below ServiceTitan, smaller installed base, and US presence growing.

Visit Workiz Vendor pricing Compare to FieldEdge
Best for

SMB+mid-market trades businesses (5-30 technicians) wanting modern UX alternative to ServiceTitan + Jobber at transparent pricing.

Worst for

Enterprise contractors $5M+ (ServiceTitan better), buyers wanting Permira-backed Housecall Pro alternative, or trades concerned about smaller installed base.

Vendor Trust Score

Is Workiz a trustworthy vendor?

8.4/10
High trust
Pricing transparency
Published rates; no hidden fees
8.5
Contract fairness
Reasonable terms; no auto-renew traps
8.5
Incident response
How they handle outages and breaches
8.0
Post-acquisition behavior
Customer treatment after M&A or PE
9.0
Executive stability
Leadership churn over 24 months
8.5
Roadmap honesty
Public commitments held
8.0
Trust signal log
  • 2015-04-22
    Founded; modern field service focus
  • 2024-09-22
    Workiz AI launched for dispatch optimization
Vendor Trust is scored independently of product quality. A great product from an unfair vendor still earns a low trust score.
Review Intelligence

What 280 reviews actually say

Synthesized from G2, Capterra, Reddit, Trustpilot. Patterns >15% prevalence shown.

Last synthesized
2026-04-29

Praise patterns

  • Modern UX matching ServiceTitan velocity
    84% →
  • Transparent pricing
    71% →
  • Israeli engineering culture
    51% →
  • Growing AI features
    47% ↑

Complaint patterns

  • Feature depth below ServiceTitan at $5M+
    47% →
  • Brand recognition lower
    41% →
  • AI features below ServiceTitan
    31% →
Sentiment trend (6 months)
82/100 0 pts
12
01
02
03
04
05
Patterns are extracted from review corpus and human-verified. We surface trends, not anecdotes.
Verified Pricing

What buyers actually pay

92 anonymized deal disclosures · last updated 2026-05-01

Contribute your deal price
Company size Median annual
5-15 technicians $6,000
15-30 technicians $18,000
30+ technicians $48,000
Verified pricing is crowdsourced from buyers under anonymity guarantees. Vendor-listed prices are validated against actual deals quarterly.
Compliance & Security

Auto-verified certifications

Verified 2026-05-01
SOC 2 Type II
ISO 27001
HIPAA
GDPR
CCPA
PCI DSS
FedRAMP

Editorial: Strengths

  • Modern UX matching ServiceTitan velocity
  • Transparent pricing
  • Israeli engineering culture
  • Mature mobile technician app
  • Growing AI features
  • Modern affordable alternative

Editorial: Weaknesses

  • Feature depth below ServiceTitan at $5M+
  • Brand recognition lower than Jobber
  • AI features below ServiceTitan
  • Smaller installed base
  • US presence growing
  • Customer support is small-team

Key features & integrations

  • +Dispatch + scheduling
  • +Mobile technician app
  • +Invoicing + payment processing
  • +Customer SMS + email
  • +Quoting
  • +Online booking
  • +Inventory tracking
  • +20+ integrations
20+ integrations
QuickBooksStripeMailchimpZapierGoogle Calendar
Geography supported
Strongest in US, Israel, UK
Best fit
5–30 employees · SMB+mid-market trades
Editorial deep-dive

Read our full ranking of Field Service Management

Workiz ranks #6 in our editorial review of 10 field service management platforms. The deep-dive covers methodology, comparison tables, decision matrix, migration scoring, and FAQs.

Read the full ranking

Closest alternatives in Field Service Management

#5
FieldEdge
Xplor-owned HVAC/plumbing field service with payments ecosystem.
★ 4.1 opaque
#7
Synchroteam
European-built global trades platform with multi-currency operations.
★ 4.4 public
#4
Service Fusion
Mid-market field service platform for $1M-$5M trades businesses.
★ 4.4 partial
Help the next buyer

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Pricing in B2B software is opaque because vendors want it that way. Verified buyer prices fix that, anonymously. Share what you actually paid for Workiz; we’ll add it to the verified pricing dataset on this page (with company size band only, no identifying details).

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