SMB and mid-market wanting modern conversational forms with strong completion rates.
Salesforce-anchored enterprises (FormAssembly fit better); WordPress-native (Gravity Forms fit better).
Is Typeform a trustworthy vendor?
- 2022-06-15Series C close of $135M at $935M valuation
- 2024-08-15Pricing tier escalators emerged as top customer complaint
What 980 reviews actually say
Synthesized from G2, Capterra, Reddit, Trustpilot. Patterns >15% prevalence shown.
Praise patterns
- Conversational form UX with category-leading completion rates87% →
- 500+ integrations with CRMs and marketing tools71% →
- Strong brand mindshare and template library64% →
Complaint patterns
- Pricing complexity (tier escalators)51% ↑
- Submission limits on lower tiers create budget surprises47% ↑
- Enterprise feature depth less than FormAssembly + Formstack38% →
What buyers actually pay
124 anonymized deal disclosures · last updated 2026-05-01
| Company size | Median annual |
|---|---|
| SMB (10-100 employees) | $600 |
| Mid-market (100-2000 employees) | $4,800 |
Auto-verified certifications
Editorial: Strengths
- Conversational form UX with category-leading completion rates
- 500+ integrations with CRMs, email, payment, automation
- Strong brand mindshare
- Mature template library
- Modern design and theming
- Native Salesforce, HubSpot, Mailchimp, Slack integrations
Editorial: Weaknesses
- Pricing complexity (tier escalators)
- Submission limits on lower tiers create budget surprises
- Enterprise feature depth less than FormAssembly + Formstack
- Some customer-support quality concerns post-2022 growth
Key features & integrations
- +Conversational form UX
- +500+ integrations
- +Conditional logic
- +Payment integrations (Stripe, PayPal)
- +Mature template library
- +Analytics and reporting
- +Custom branding
- +Multi-language support
Read our full ranking of Lead Capture and Forms Software
Typeform ranks #1 in our editorial review of 10 lead capture and forms software platforms. The deep-dive covers methodology, comparison tables, decision matrix, migration scoring, and FAQs.
Read the full rankingClosest alternatives in Lead Capture and Forms Software
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