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Editorial verdict · Who it’s wrong for

Who shouldn’t buy Smartsheet?

A direct read on the buyers Smartsheet is the wrong fit for — sourced from the same editorial team that ranked the full Project Management Software category.

Worst for

Modern cross-functional teams (Asana wins), engineering teams (Jira wins), or anyone wanting modern UX over traditional Gantt depth.

For context: who it IS for

Traditional PMOs in mid-market and enterprise (50-10,000 employees) running Excel-style project portfolio management.

Target size: 50–10,000 · Traditional PMOs in mid-market and enterprise

Why we say this

Editorial pulled these weaknesses from Smartsheet’s product card in our Top 10 Project Management Software for 2026:

  • ! Post-acquisition pricing escalation (Vista/Blackstone)
  • ! Less modern UX than Asana/Monday
  • ! Customer support quality flagged in recent reviews
  • ! Implementation 4-12 weeks for enterprise
  • ! Mobile app less polished

If Smartsheet is wrong for you, consider these instead

Same Project Management Software category, different best-fit buyer.

#1 Asana

Best for

Cross-functional teams (marketing, ops, design, customer success) at 25-2,000 employees needing clean UX over feature depth.

See full profile →
#2 Monday Work Management

Best for

SMB and mid-market ops teams (5-500 employees) wanting visual customization and work-OS positioning.

See full profile →
#4 Atlassian Jira

Best for

Engineering teams (5-10,000+ developers) running sprint-based agile development.

See full profile →

Related editorial

Last updated 2026-05-07. Editorial verdict based on the published Top 10 Project Management Software for 2026 ranking. Disagree? Tell us.