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MDM Software (Mobile Device Management) · Rank #4 of 10

VMware Workspace ONE UEM by Omnissa review and pricing

Mature UEM with material post-Broadcom vendor risk for net-new buyers.

By Omnissa, LLC (KKR / EQT-owned, spun out of Broadcom 2024) · Founded 2003 · Palo Alto, CA · pe backed

VMware Workspace ONE UEM (formerly AirWatch, founded 2003 in Atlanta and acquired by VMware in 2014) was historically the leading enterprise UEM with the deepest Android Enterprise and Windows management heritage outside Intune. Broadcom acquired VMware in November 2023 for $61B and within months spun out the End-User Computing division, including Workspace ONE, into a new company named Omnissa, owned by KKR and EQT (closed January 2024 at a reported $4B valuation). Omnissa launched February 2024 and the product is now Workspace ONE UEM by Omnissa. The structural problem: the Broadcom acquisition triggered customer churn in 2024 on pricing and packaging changes, the Omnissa spinoff has stabilized the situation but the post-acquisition direction, perpetual-to-subscription transition, and pricing posture remain the highest vendor risk in the category for net-new buyers. Best fit narrowly: existing Workspace ONE customers maintaining renewals, large enterprises already committed across the Omnissa Horizon (VDI) + Workspace ONE stack, and Android Enterprise-heavy mixed fleets where the technical fit is genuine. Net-new buyers without existing commitment should evaluate Intune, Jamf, or Hexnode first.

Visit VMware Workspace ONE UEM by Omnissa Vendor pricing Compare to Kandji
Best for

Existing Workspace ONE customers (1,000-100,000+ devices) maintaining renewals, large enterprises committed across Omnissa Horizon + Workspace ONE end-user computing stack, or Android Enterprise-heavy mixed fleets where technical fit is genuine.

Worst for

Net-new MDM buyers (Intune, Jamf, or Hexnode carry less vendor risk), Apple-exclusive fleets (Jamf or Kandji win), or organizations concerned about further post-spinoff M&A churn.

Vendor Trust Score

Is VMware Workspace ONE UEM by Omnissa a trustworthy vendor?

5.6/10
Caution
Pricing transparency
Published rates; no hidden fees
5.0
Contract fairness
Reasonable terms; no auto-renew traps
5.5
Incident response
How they handle outages and breaches
7.0
Post-acquisition behavior
Customer treatment after M&A or PE
4.5
Executive stability
Leadership churn over 24 months
5.5
Roadmap honesty
Public commitments held
6.0
Trust signal log
  • 2014-01-22
    VMware acquired AirWatch for $1.54B; entered MDM market
  • 2023-11-22
    Broadcom completed VMware acquisition for $61B; immediate End-User Computing divestiture announced
  • 2024-01-23
    KKR and EQT acquired End-User Computing division for ~$4B; Omnissa launched February 2024
  • 2024-05-22
    Post-Broadcom pricing and packaging changes triggered material customer churn in renewals
  • 2024-08-15
    Omnissa rebranded Workspace ONE under new corporate identity; roadmap stabilization in progress
  • 2025-09-22
    Net-new buyer evaluation reportedly remains paused pending Omnissa direction clarity
Vendor Trust is scored independently of product quality. A great product from an unfair vendor still earns a low trust score.
Review Intelligence

What 2,310 reviews actually say

Synthesized from G2, Capterra, Reddit, Trustpilot. Patterns >15% prevalence shown.

Last synthesized
2026-05-29

Praise patterns

  • Deep Android Enterprise and Samsung Knox integration
    78% →
  • Mature feature breadth across mixed fleets
    71% →
  • Strong fit for Workspace ONE + Horizon stack
    51% →

Complaint patterns

  • Post-Broadcom pricing increases damaged trust
    64% ↑
  • Net-new buyer momentum paused pending Omnissa clarity
    51% ↑
  • Admin UX dated versus modern competitors
    47% →
Sentiment trend (6 months)
66/100 +2 pts
01
02
03
04
05
06
Patterns are extracted from review corpus and human-verified. We surface trends, not anecdotes.
Verified Pricing

What buyers actually pay

187 anonymized deal disclosures · last updated 2026-06-01

Contribute your deal price
Company size Median annual
1,000-5,000 devices $96,000
5,000-25,000 devices $420,000
25,000+ devices $1,400,000
Verified pricing is crowdsourced from buyers under anonymity guarantees. Vendor-listed prices are validated against actual deals quarterly.
Compliance & Security

Auto-verified certifications

Verified 2026-06-01
SOC 2 Type II
ISO 27001
HIPAA
GDPR
CCPA
PCI DSS
FedRAMP Authorized

Editorial: Strengths

  • Mature UEM with 20+ year heritage (AirWatch / VMware / Omnissa)
  • Deep Android Enterprise and Samsung Knox integration
  • Strong Windows management for mixed Windows + mobile fleets
  • Workspace ONE Intelligence analytics and automation engine
  • Native integration with Omnissa Horizon (VDI / DaaS) for end-user computing stack
  • On-prem and SaaS deployment options for regulated industries

Editorial: Weaknesses

  • Post-Broadcom spinoff to Omnissa January 2024 created material customer churn
  • Pricing and packaging changes during Broadcom era damaged trust
  • Net-new buyer momentum largely paused pending Omnissa direction clarity
  • Apple management depth lags Jamf and Kandji
  • Admin UX dated relative to Kandji or Hexnode
  • PE-backed (KKR / EQT) with unclear exit path; further M&A risk

Key features & integrations

  • +Cross-platform UEM (iOS, Android, macOS, Windows, Chrome OS)
  • +Android Enterprise and Samsung Knox deep integration
  • +Apple Business Manager and DEP integration
  • +Windows 10/11 modern management with Autopilot equivalent
  • +Workspace ONE Intelligence (analytics and automation)
  • +Workspace ONE Tunnel (per-app VPN)
  • +Workspace ONE Access (identity and SSO; separate SKU)
  • +Frontline shared-device workflows
300+ integrations
Apple Business ManagerAndroid EnterpriseSamsung KnoxMicrosoft Entra IDOktaServiceNow
Geography supported
Global; strongest in US, EU, UK, AU, Japan
Best fit
1,000–500,000+ employees · Large enterprise mixed-fleet UEM
Vendor trust

VMware Workspace ONE UEM by Omnissa trust score

6-dimension scorecard, dated, separate from product quality.
Worst for

Who shouldn’t buy VMware Workspace ONE UEM by Omnissa

Editorial verdict on the buyers it’s the wrong fit for.
Alternatives

VMware Workspace ONE UEM by Omnissa alternatives, ranked

9 independent picks from the same category.
Editorial deep-dive

Read our full ranking of MDM Software (Mobile Device Management)

VMware Workspace ONE UEM by Omnissa ranks #4 in our editorial review of 10 mdm software (mobile device management) platforms. The deep-dive covers methodology, comparison tables, decision matrix, migration scoring, and FAQs.

Read the full ranking

Closest alternatives in MDM Software (Mobile Device Management)

#3
Kandji
Modern Apple MDM challenger with sharper UX and faster cadence.
★ 4.8 opaque
#5
Mosyle
Cheapest credible Apple MDM; education-strong with free school tier.
★ 4.7 public
#2
Microsoft Intune
De facto default for any organization on Microsoft 365 E3 or E5.
★ 4.5 public
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