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Virtuous review and pricing

CRM plus responsive fundraising marketing automation on one platform.

By Virtuous CRM, Inc. · Founded 2014 · Phoenix, AZ · private

Virtuous is the rare nonprofit CRM that has invested heavily in marketing automation as a first-class capability rather than a bolt-on, the platform combines donor management with what Virtuous calls "responsive fundraising," personalised donor journey automation based on engagement signals. Founded in Phoenix in 2014 and backed by $40M+ in funding through 2023, Virtuous has carved out a mid-market position between Bloomerang/Neon (CRM-first, marketing-light) and Bonterra (advocacy-heavy, marketing automation included but bumpy post-merger). The product is best understood as CRM + marketing automation + online giving on one platform. The honest constraints: pricing is opaque, the product is heavier than Bloomerang or Little Green Light, and the responsive-fundraising thesis works best for mid-market nonprofits actually willing to invest in personalised donor journeys, not all are.

Best for

Mid-market US nonprofits ($2M-$50M revenue) committed to investing in personalised donor journeys and unified CRM + marketing automation on one platform.

Worst for

Small nonprofits where Givebutter or Little Green Light fit better, or large nonprofits where Blackbaud or Salesforce Nonprofit Cloud ecosystem matters more.

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Editorial: Strengths

  • CRM + marketing automation + online giving unified on one platform
  • Responsive fundraising thesis (personalised donor journeys) is differentiated in the category
  • $40M+ funding through 2023 provides financial stability and product investment
  • Strong fit for mid-market nonprofits ($2M-$50M) willing to invest in donor journey automation
  • Modern UX relative to legacy nonprofit CRMs

Editorial: Weaknesses

  • Pricing opaque; sales-led evaluation
  • Marketing automation depth is wasted on nonprofits not actually running personalised donor journeys
  • Smaller integration ecosystem than Salesforce or Blackbaud
  • Implementation cost higher than Bloomerang or Little Green Light

Key features & integrations

  • +Donor and constituent management
  • +Responsive fundraising marketing automation
  • +Online giving forms
  • +Donor journey personalisation
  • +Email marketing
  • +Reporting and analytics
  • +Major-gift and pledge tracking
  • +Mobile app
80+ integrations
MailchimpQuickBooksStripeDonorSearchDouble the DonationZapier
Geography supported
United States primary; Canada secondary
Best fit
10-200 employees · Mid-market US nonprofits, $2M-$50M revenue
Editorial deep-dive

Read our full ranking of Nonprofit CRM & Fundraising Software

Virtuous ranks #10 in our editorial review of 10 nonprofit crm & fundraising software platforms. The deep-dive covers methodology, comparison tables, decision matrix, migration scoring, and FAQs.

Read the full ranking

Closest alternatives in Nonprofit CRM & Fundraising Software

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