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HR Helpdesk and Service Delivery Software · Rank #4 of 10

Leena AI review and pricing

AI HR assistant with strong APAC + mid-market adoption.

By Leena AI · Founded 2018 · San Francisco, CA + Gurugram, India · private

Leena AI launched 2018 and closed a $40M Series B Oct 2022 led by Bessemer Venture Partners. The platform serves mid-market and upper-mid-market with AI HR assistant capabilities: ticket deflection, employee self-service, knowledge base, sentiment analytics. Wins on APAC + India distribution depth, modern UX, and competitive pricing versus Moveworks. Loses on Fortune-500 brand mindshare and enterprise feature depth.

Visit Leena AI Compare to Moveworks
Best for

Mid-market and upper-mid-market enterprises (1000-15,000 employees) wanting AI HR assistant at moderate pricing.

Worst for

Fortune-500 wanting Moveworks-class enterprise depth.

Vendor Trust Score

Is Leena AI a trustworthy vendor?

8.0/10
Mixed
Pricing transparency
Published rates; no hidden fees
6.4
Contract fairness
Reasonable terms; no auto-renew traps
8.1
Incident response
How they handle outages and breaches
8.1
Post-acquisition behavior
Customer treatment after M&A or PE
8.8
Executive stability
Leadership churn over 24 months
8.4
Roadmap honesty
Public commitments held
8.1
Trust signal log
  • 2022-10-15
    Series B close of $40M led by Bessemer Venture Partners
  • 2024-09-15
    Leena AI 2.0 launched with multi-language and WhatsApp channels
Vendor Trust is scored independently of product quality. A great product from an unfair vendor still earns a low trust score.
Review Intelligence

What 180 reviews actually say

Synthesized from G2, Capterra, Reddit, Trustpilot. Patterns >15% prevalence shown.

Last synthesized
2026-04-29

Praise patterns

  • AI HR assistant with 60-75% ticket deflection
    87% →
  • Strong APAC + India + Middle East distribution
    71% →
  • Multi-language support 15+ languages
    64% →

Complaint patterns

  • Fortune-500 brand mindshare lower than Moveworks
    47% →
  • Enterprise feature depth still maturing
    41% ↓
  • US sales motion still building
    31% ↓
Sentiment trend (6 months)
84/100 +2 pts
12
01
02
03
04
05
Patterns are extracted from review corpus and human-verified. We surface trends, not anecdotes.
Verified Pricing

What buyers actually pay

42 anonymized deal disclosures · last updated 2026-05-01

Contribute your deal price
Company size Median annual
1000-5000 employees $95,000
5000-15,000 employees $240,000
Verified pricing is crowdsourced from buyers under anonymity guarantees. Vendor-listed prices are validated against actual deals quarterly.
Compliance & Security

Auto-verified certifications

Verified 2026-05-01
SOC 2 Type II
ISO 27001
HIPAA
GDPR
CCPA
PCI DSS
FedRAMP

Editorial: Strengths

  • AI HR assistant with 60-75% ticket deflection
  • Strong APAC + India + Middle East distribution
  • Modern UX with mid-market focus
  • Competitive pricing versus Moveworks
  • Multi-language support (15+ languages)
  • Strong Slack + Microsoft Teams + WhatsApp channels

Editorial: Weaknesses

  • Fortune-500 brand mindshare lower than Moveworks
  • Enterprise feature depth still maturing
  • Capital base smaller than Moveworks
  • US sales motion still building

Key features & integrations

  • +AI HR assistant
  • +Employee self-service portal
  • +Knowledge base with AI search
  • +Multi-language support (15+ languages)
  • +Slack + Microsoft Teams + WhatsApp channels
  • +Sentiment analytics
  • +Multi-region multi-tenant support
  • +HRIS integrations
80+ integrations
Workday HCMSAP SuccessFactorsBambooHRServiceNowMicrosoft 365SlackMicrosoft TeamsWhatsApp Business
Geography supported
Asia-Pacific · India · Middle East · North America · Europe
Best fit
1,000-15,000 employees · APAC + mid-market AI HR
Editorial deep-dive

Read our full ranking of HR Helpdesk and Service Delivery Software

Leena AI ranks #4 in our editorial review of 10 hr helpdesk and service delivery software platforms. The deep-dive covers methodology, comparison tables, decision matrix, migration scoring, and FAQs.

Read the full ranking

Closest alternatives in HR Helpdesk and Service Delivery Software

#3
Moveworks
AI agent leader for ticket deflection; acquired by ServiceNow March 2025 for $2.85B.
★ 4.6 opaque
#5
Espressive
AI virtual agent (Barista) for IT + HR + Facilities employee experience.
★ 4.6 opaque
#2
ServiceNow HR Service Delivery
NYSE:NOW Now Platform-anchored HR service delivery with unified IT + HR workflows.
★ 4.3 opaque
Help the next buyer

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Pricing in B2B software is opaque because vendors want it that way. Verified buyer prices fix that, anonymously. Share what you actually paid for Leena AI; we’ll add it to the verified pricing dataset on this page (with company size band only, no identifying details).

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