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Async Video Messaging Software · Rank #6 of 10

Bonjoro review and pricing

Australian specialist for personalized one-to-one async video at SMB volume.

By Bonjoro · Founded 2017 · Sydney, NSW, Australia · private

Bonjoro is the SMB-focused personalized one-to-one async video specialist, founded 2017 in Sydney (Australia). The product is narrower than Vidyard or Loom by design, built specifically for sales, customer success, and onboarding teams that ship volume of short personalized videos to a customer or prospect. Strengths: deepest workflow for personalized one-to-one video (send via CRM trigger, follow up on the same thread, see watch signal in CRM), strong SMB and mid-market fit, founder-led culture with consistent product direction since 2017, integrations with HubSpot, Salesforce, ActiveCampaign, Klaviyo, and the SMB revenue stack, and price-positioned below Vidyard for similar use cases. Best fit for SMB and mid-market sales, customer success, and onboarding teams (5 to 500 employees) that ship 50 to 500 personalized async videos per rep per month. Trade-offs: feature breadth narrower than Vidyard (Bonjoro chose this), CRM signal capture decent but not as deep as Vidyard, enterprise rollout coverage thinner, brand recognition outside ANZ and SMB e-commerce circles limited, and the platform is intentionally not for internal-team async.

Visit Bonjoro Vendor pricing Compare to Sendspark
Best for

SMB and mid-market sales, customer success, and onboarding teams (5 to 500 employees) shipping 50 to 500 personalized async videos per rep per month.

Worst for

Internal-team async messaging (Loom or Bubbles better); large enterprise rollouts (Vidyard or Loom Enterprise better); creator-led teams wanting polish (Tella better).

Vendor Trust Score

Is Bonjoro a trustworthy vendor?

8.4/10
High trust
Pricing transparency
Published rates; no hidden fees
8.5
Contract fairness
Reasonable terms; no auto-renew traps
8.5
Incident response
How they handle outages and breaches
8.0
Post-acquisition behavior
Customer treatment after M&A or PE
8.5
Executive stability
Leadership churn over 24 months
8.5
Roadmap honesty
Public commitments held
8.5
Trust signal log
  • 2019-06-12
    Bonjoro launches mobile-first personalized video product, founder-led from Sydney
  • 2021-04-21
    Series A raised $1.7M led by AirTree Ventures
  • 2023-11-08
    Profitability progress reported, ARR growth maintained through SaaS reset
  • 2025-05-15
    New automation campaigns shipped, no layoffs across 2024 or 2025
Vendor Trust is scored independently of product quality. A great product from an unfair vendor still earns a low trust score.
Review Intelligence

What 480 reviews actually say

Synthesized from G2, Capterra, Reddit, Trustpilot. Patterns >15% prevalence shown.

Last synthesized
2026-04-29

Praise patterns

  • Deepest workflow for personalized one-to-one async video
    87% →
  • Strong SMB and mid-market fit
    78% →
  • Watch notifications drive rep activity
    64% →
  • Mobile app for record-on-the-go workflows
    47% →

Complaint patterns

  • Feature breadth narrower than Vidyard
    38% →
  • Enterprise rollout coverage thinner
    31% →
  • Not for internal-team async
    24% →
Sentiment trend (6 months)
88/100 +2 pts
12
01
02
03
04
05
Representative voices

  • “Bonjoro changed our customer success motion. Personalized async video on day 1, day 7, day 30, every CS rep, churn moved measurably. Vidyard felt like overkill for our team size; Bonjoro fits.”

    Head of Customer Success, SMB SaaS· g2 · 2026-03-09

Patterns are extracted from review corpus and human-verified. We surface trends, not anecdotes.
Verified Pricing

What buyers actually pay

118 anonymized deal disclosures · last updated 2026-05-01

Contribute your deal price
Company size Median annual
5-50 employees $1,188
50-200 employees $4,788
200-500 employees $14,400
Verified pricing is crowdsourced from buyers under anonymity guarantees. Vendor-listed prices are validated against actual deals quarterly.
Compliance & Security

Auto-verified certifications

Verified 2026-05-01
SOC 2 Type II
ISO 27001
HIPAA
GDPR
CCPA
PCI DSS
FedRAMP

Editorial: Strengths

  • Deepest workflow for personalized one-to-one async sales video
  • Mobile-first record-on-the-go workflows
  • Real-time watch notifications drive rep activity
  • Native integrations with HubSpot, Salesforce, ActiveCampaign, Klaviyo
  • Founder-led culture with consistent product direction

Editorial: Weaknesses

  • Feature breadth narrower than Vidyard by design
  • Enterprise rollout coverage thinner
  • Not built for internal-team async messaging

Key features & integrations

  • +One-to-one personalized async video (mobile + browser)
  • +CRM trigger workflows
  • +Watch notifications in real time
  • +Branded landing pages and CTAs
  • +Campaign automation for onboarding sequences
  • +Team dashboards
  • +Video templates and prompts for reps
50+ integrations
HubSpotSalesforceActiveCampaignKlaviyoShopifyMailchimpZapier
Geography supported
Global; strongest in ANZ, US, UK, EU
Best fit
5-500 employees · SMB and mid-market sales, customer success, onboarding teams
Editorial deep-dive

Read our full ranking of Async Video Messaging Software

Bonjoro ranks #6 in our editorial review of 10 async video messaging software platforms. The deep-dive covers methodology, comparison tables, decision matrix, migration scoring, and FAQs.

Read the full ranking

Closest alternatives in Async Video Messaging Software

#5
Sendspark
Y Combinator outbound async video with AI personalization at moderate to high volume.
★ 4.7 public
#7
Zight
Screen recording, GIFs, annotated screenshots, and async video clips in one product, rebranded from CloudApp.
★ 4.6 public
#4
Tella
Polish-and-edit async video for creators, design-led teams, and small B2B who want production quality without a video editor.
★ 4.7 public
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