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Async Video Messaging Software · Rank #7 of 10

Zight review and pricing

Screen recording, GIFs, annotated screenshots, and async video clips in one product, rebranded from CloudApp.

By Zight (formerly CloudApp) · Founded 2013 · San Francisco, CA · private

Zight, formerly CloudApp, is the screen recording plus async video product founded 2013 in San Francisco. The product covers screen recording, annotated screenshots, GIF capture, async video clips, instant share links, and a desktop-first capture workflow. The CloudApp brand was widely used by engineering, product, and customer-support teams in the late 2010s; the 2023 rebrand to Zight refocused the product around a unified visual-communication workflow. Strengths: the most complete capture workflow in the category (screen recording, screenshots, GIFs, async video, all in one app), strong desktop-first capture UX, mature in engineering and customer-support workflows, broad integrations with Slack, Jira, GitHub, and the dev-tool stack, and price-positioned reasonably. Best fit for engineering, product, and customer-support teams (10 to 1,000 employees) who want async clips alongside annotated screenshots in one tool. Trade-offs: brand transition from CloudApp to Zight created some confusion in 2023-2024, async video is one workflow among several rather than the central product focus, AI features less mature than Loom AI, enterprise admin posture less mature than Loom Enterprise, and recent product velocity has been quieter than Bubbles or Tella.

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Best for

Engineering, product, and customer-support teams (10 to 1,000 employees) who want async clips alongside annotated screenshots and GIFs in one tool.

Worst for

Outbound sales teams (Vidyard or Sendspark better); creator-led teams wanting polish (Tella better); teams that only need async video (Loom or Bubbles better).

Vendor Trust Score

Is Zight a trustworthy vendor?

7.8/10
Mixed
Pricing transparency
Published rates; no hidden fees
8.5
Contract fairness
Reasonable terms; no auto-renew traps
8.0
Incident response
How they handle outages and breaches
7.5
Post-acquisition behavior
Customer treatment after M&A or PE
7.5
Executive stability
Leadership churn over 24 months
7.5
Roadmap honesty
Public commitments held
7.5
Trust signal log
  • 2017-03-08
    CloudApp Series A raised $6M, broad adoption inside engineering teams
  • 2023-02-14
    CloudApp rebrands to Zight with unified visual-communication positioning
    Rebrand created some buyer confusion through 2023-2024 but did not change the underlying product.
  • 2024-09-22
    Product velocity quieter than modern challengers (Bubbles, Tella)
  • 2025-06-15
    Continued stable operations, no major layoffs reported
Vendor Trust is scored independently of product quality. A great product from an unfair vendor still earns a low trust score.
Review Intelligence

What 520 reviews actually say

Synthesized from G2, Capterra, Reddit, Trustpilot. Patterns >15% prevalence shown.

Last synthesized
2026-04-29

Praise patterns

  • Most complete visual-communication capture workflow in category
    78% →
  • Screen recording, screenshots, GIFs, async video in one app
    71% →
  • Mature in engineering and customer-support workflows
    64% →
  • Slack, Jira, GitHub integrations work cleanly
    47% →

Complaint patterns

  • CloudApp-to-Zight rebrand created confusion
    38% ↓
  • AI features less mature than Loom AI
    31% ↑
  • Recent product velocity quieter than challengers
    24% →
Sentiment trend (6 months)
81/100 +2 pts
12
01
02
03
04
05
Representative voices

  • “Zight (we still call it CloudApp half the time) is the tool our engineers use for everything: screenshots, GIFs, async videos. The unified capture experience is the differentiator. AI features are behind Loom.”

    Engineering Manager· g2 · 2026-03-20

Patterns are extracted from review corpus and human-verified. We surface trends, not anecdotes.
Verified Pricing

What buyers actually pay

92 anonymized deal disclosures · last updated 2026-05-01

Contribute your deal price
Company size Median annual
10-50 employees $1,200
50-200 employees $5,400
200-1,000 employees $24,000
Verified pricing is crowdsourced from buyers under anonymity guarantees. Vendor-listed prices are validated against actual deals quarterly.
Compliance & Security

Auto-verified certifications

Verified 2026-05-01
SOC 2 Type II
ISO 27001
HIPAA
GDPR
CCPA
PCI DSS
FedRAMP

Editorial: Strengths

  • Most complete visual-communication capture workflow in the category
  • Screen recording, screenshots, GIFs, async video in one app
  • Strong desktop-first capture UX
  • Mature in engineering and customer-support workflows
  • Broad Slack, Jira, GitHub integrations

Editorial: Weaknesses

  • CloudApp-to-Zight rebrand created confusion in 2023-2024
  • AI features less mature than Loom AI
  • Recent product velocity quieter than Bubbles or Tella

Key features & integrations

  • +Screen recording (browser + desktop)
  • +Annotated screenshots
  • +GIF capture
  • +Async video clips
  • +Instant share links
  • +Slack, Jira, GitHub, Trello integrations
  • +Team workspaces and admin
  • +Cloud library and search
35+ integrations
SlackJiraGitHubTrelloAsanaZendeskSalesforce
Geography supported
Global; strongest in US, UK, EU
Best fit
10-1,000 employees · Engineering, product, and customer-support teams
Editorial deep-dive

Read our full ranking of Async Video Messaging Software

Zight ranks #7 in our editorial review of 10 async video messaging software platforms. The deep-dive covers methodology, comparison tables, decision matrix, migration scoring, and FAQs.

Read the full ranking

Closest alternatives in Async Video Messaging Software

#6
Bonjoro
Australian specialist for personalized one-to-one async video at SMB volume.
★ 4.7 public
#8
Berrycast
Clean simple async video without account friction for individuals and small teams.
★ 4.6 public
#5
Sendspark
Y Combinator outbound async video with AI personalization at moderate to high volume.
★ 4.7 public
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