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MDM Software (Mobile Device Management) · Rank #6 of 10

Addigy review and pricing

Apple MDM purpose-built for MSPs with live agent remediation.

By Addigy, Inc. · Founded 2014 · Miami, FL · private

Addigy is the Apple-only MDM and management platform founded 2014 in Miami, deliberately built for managed service providers (MSPs) and the IT teams that operate as internal MSPs. The product's structural differentiator: multi-tenant architecture from day one (one Addigy console manages dozens of customer organizations), the LiveAgent feature for real-time remote command execution and remediation without scripting, and the strongest Apple MSP channel program in the category. Best fit for Apple-focused MSPs and IT consultancies managing many small-to-mid Apple fleets, internal IT operating as a service organization across business units, and Apple shops valuing live remediation over policy-defined automation. Trade-offs: outside the MSP and multi-tenant use case Addigy is less compelling than Kandji or Jamf for single-tenant enterprise, the admin UX is functional rather than polished, Addigy is smaller than Jamf and Kandji with a thinner reference enterprise base, and pricing is opaque without sales engagement.

Visit Addigy Vendor pricing Compare to Mosyle
Best for

Apple-focused MSPs and IT consultancies (5-100+ tenant organizations) managing many small-to-mid Apple fleets, internal IT operating as a service organization across business units, and Apple shops valuing live remediation.

Worst for

Single-tenant enterprise Apple at 5,000+ devices (Jamf Pro wins), modern tech companies prioritizing admin UX (Kandji wins), or cost-sensitive education (Mosyle wins).

Vendor Trust Score

Is Addigy a trustworthy vendor?

7.6/10
Mixed
Pricing transparency
Published rates; no hidden fees
6.0
Contract fairness
Reasonable terms; no auto-renew traps
8.0
Incident response
How they handle outages and breaches
8.0
Post-acquisition behavior
Customer treatment after M&A or PE
8.0
Executive stability
Leadership churn over 24 months
8.0
Roadmap honesty
Public commitments held
7.5
Trust signal log
  • 2021-04-12
    Addigy LiveAgent feature launched; real-time remediation differentiator
  • 2023-09-15
    Addigy MSP partner program expanded; channel momentum strengthened
  • 2024-09-22
    Same-day macOS 15 and iOS 18 support delivered
  • 2025-10-15
    Compliance benchmarking expanded with CIS macOS Level 2 templates
Vendor Trust is scored independently of product quality. A great product from an unfair vendor still earns a low trust score.
Review Intelligence

What 210 reviews actually say

Synthesized from G2, Capterra, Reddit, Trustpilot. Patterns >15% prevalence shown.

Last synthesized
2026-05-29

Praise patterns

  • Best multi-tenant MSP console in Apple MDM
    84% →
  • LiveAgent reduces ticket-to-resolution time
    71% →
  • Strong Apple MSP channel engagement
    58% →

Complaint patterns

  • Admin UX functional rather than polished
    41% →
  • Smaller install base than Jamf or Kandji
    31% →
  • Pricing opaque without sales engagement
    28% →
Sentiment trend (6 months)
83/100 +1 pts
01
02
03
04
05
06
Patterns are extracted from review corpus and human-verified. We surface trends, not anecdotes.
Verified Pricing

What buyers actually pay

96 anonymized deal disclosures · last updated 2026-06-01

Contribute your deal price
Company size Median annual
50-500 Apple devices $18,000
500-2,500 Apple devices $84,000
MSP multi-tenant (10+ tenants) $120,000
Verified pricing is crowdsourced from buyers under anonymity guarantees. Vendor-listed prices are validated against actual deals quarterly.
Compliance & Security

Auto-verified certifications

Verified 2026-06-01
SOC 2 Type II
ISO 27001
HIPAA
GDPR
CCPA
PCI DSS
FedRAMP

Editorial: Strengths

  • Multi-tenant architecture purpose-built for MSPs
  • LiveAgent for real-time remote command execution without scripting
  • Strongest Apple MSP channel program in the category
  • Apple-only focus with same-day OS support track record
  • Native Apple Business Manager and DEP integration
  • MSP billing and customer-by-customer reporting
  • Strong Apple admin community engagement

Editorial: Weaknesses

  • Outside MSP and multi-tenant use case less compelling than Kandji or Jamf
  • Admin UX functional rather than polished versus Kandji
  • Smaller install base than Jamf or Kandji
  • Apple-only; no Windows or Android management
  • Pricing opaque without sales engagement
  • Smaller engineering footprint; some features lag larger competitors

Key features & integrations

  • +Multi-tenant MSP console
  • +LiveAgent real-time remote remediation
  • +Apple Business Manager and DEP integration
  • +Smart Software (catalog) for app deployment
  • +Compliance benchmarking (CIS macOS)
  • +Policy automation and scoping
  • +Self Service app catalog
  • +Detailed audit logging
60+ integrations
Apple Business ManagerConnectWiseDattoAutotaskOktaMicrosoft Entra ID
Geography supported
Global; strongest in US, LATAM, EU
Best fit
5–10,000 employees · Apple MSPs and multi-tenant IT consultancies
Vendor trust

Addigy trust score

6-dimension scorecard, dated, separate from product quality.
Worst for

Who shouldn’t buy Addigy

Editorial verdict on the buyers it’s the wrong fit for.
Alternatives

Addigy alternatives, ranked

9 independent picks from the same category.
Editorial deep-dive

Read our full ranking of MDM Software (Mobile Device Management)

Addigy ranks #6 in our editorial review of 10 mdm software (mobile device management) platforms. The deep-dive covers methodology, comparison tables, decision matrix, migration scoring, and FAQs.

Read the full ranking

Closest alternatives in MDM Software (Mobile Device Management)

#5
Mosyle
Cheapest credible Apple MDM; education-strong with free school tier.
★ 4.7 public
#7
Hexnode UEM
Cross-platform UEM with transparent published per-device pricing.
★ 4.6 public
#4
VMware Workspace ONE UEM by Omnissa
Mature UEM with material post-Broadcom vendor risk for net-new buyers.
★ 4.2 opaque
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