United Kingdom verdict (TL;DR)
Verified 2026-05-17The UK CS platform market mirrors the US mid-market closely: Gainsight dominates at large UK enterprise (Sage, BT, Vodafone, and large US-origin SaaS with UK CS teams), while Catalyst and ChurnZero are taking mid-market share from Totango. London-tier SaaS scaleups (Cognism, Onfido, Zopa, Legl, Cledara) that built their CS function 2019-2023 typically landed on Gainsight or Totango; many are now in active replacement evaluation. Planhat (Swedish) is visible and growing among UK companies with significant EU revenue and GDPR-native data handling requirements. Akita (London) is the only UK-built CS platform with genuine market presence and is positioned as a lightweight Gainsight alternative for UK 5-50 CSM teams. UK GDPR (post-Brexit) is operationally separate from EU GDPR; CS platforms storing UK customer data must handle ICO breach notification and UK SCCs for international transfers.
Picks for United Kingdom
- UK enterprise (Sage, BT, Vodafone-tier): gainsight Default for large UK SaaS and tech enterprise with Salesforce-native CS operation. Sage Group runs Gainsight for enterprise customer success. Deepest workflow depth; GBP billing available via UK reseller.
- UK SaaS scaleup (50-500 employees) replacing Totango or Gainsight: catalyst Fastest-growing CS platform among UK scaleups 2024-2026. Modern UX, strong product velocity, 40-60% lower TCO than Gainsight. Winning displacement deals at Cognism-tier companies.
- UK mid-market SaaS (20-200 employees, 5-100 CSMs): churnzero Strong feature parity with Gainsight at meaningfully lower price. GBP billing via reseller. Good UK support. Right for UK SaaS mid-market with established CS processes and 10-100 CSMs.
- UK SaaS with significant EU customer base: planhat Swedish-built, GDPR-native, EU data residency by default. UK SaaS companies with heavy DACH or French enterprise customer base prefer Planhat for simplified EU DPA compliance. EUR and GBP billing available.
- UK SMB and startup CS (1-30 CSMs): vitally Low entry price, clean UX, GBP billing via reseller. Right for UK SaaS companies at seed to Series A stage building their first dedicated CS function.
- UK SaaS wanting lightweight native-built CS tool: catalyst Akita (London) is the UK-built alternative for 5-50 CSM teams (see localChampions). For non-UK-built options at this scale, Catalyst and Vitally are the strongest recommendations.
How the customer success platforms market looks in United Kingdom
The UK CS platform market is a scaled-down mirror of the US, with London as the single dominant hub. The London SaaS ecosystem produced a cohort of scale-ups from 2016-2022 that are now significant CS platform buyers: Cognism (B2B data, Series C), Onfido (identity verification, acquired by Entrust 2024), Zopa (digital banking), Legl (legal tech), Funding Circle, GoCardless, Paddle, and Tessian (acquired by Proofpoint). Most of these companies built their CS function on Gainsight (enterprise tier) or Totango/ChurnZero (mid-market tier).
The CS community infrastructure in the UK is strong: CS Network UK runs regular London events, and the Gain Grow Retain community has significant UK membership. This professional community accelerates platform knowledge and replacement-cycle intelligence among UK CS practitioners.
Planhat (Stockholm, founded 2017) has disproportionate UK penetration relative to its global share, driven by two factors: EU data residency appeals to UK SaaS companies with European enterprise customers post-Brexit, and Planhat's commercial terms are perceived as more straightforward than Gainsight's post-Blackstone pricing. Planhat has a London-based sales team and GBP billing available.
Akita (London, founded 2016) is the UK-built challenger. Akita is positioned as "lightweight" CS platform for companies that find Gainsight overcomplicated: it covers customer health scoring, playbooks, and basic workflow automation at a significantly lower price point (approximately £6,000-£18,000/year for typical UK 10-50 CSM deployments). Akita is not attempting to compete with Gainsight on feature breadth; it competes on simplicity, UK support, and price.
UK GDPR (post-Brexit, operationally separate from EU GDPR): CS platforms storing UK customer contact data and usage behavior must process data under UK GDPR with ICO registration. Data transfers from UK to US require either adequacy decision (US adequacy regulations in progress) or UK standard data transfer agreements (IDTAs). Platforms with EU-only data residency options may need additional configuration for UK residency post-Brexit. Gainsight, ChurnZero, and Catalyst all offer UK/EU data residency. Planhat is EU-native (Stockholm) and provides UK-appropriate DPAs. ICO breach notification: 72-hour window for personal data breaches; CS platforms should support incident timeline documentation. FCA regulated firms using CS platforms for financial services customer data must ensure vendor FCA operational resilience requirements are met (PS21/3).
Quick comparison, ranked for United Kingdom
| Product | Best for | Starts at | 10-emp/mo* | Pricing | G2 | Geo |
|---|---|---|---|---|---|---|
| 1 Gainsight CS | Enterprise customer success orgs | Quote | - | 4.4 | Global; strongest in US, EU, UK | |
| 3 Catalyst | Tech-forward mid-market | Quote | - | 4.6 | Global; strongest in US | |
| 2 ChurnZero | Mid-market SaaS companies | Quote | - | 4.7 | Global; strongest in US, EU, UK | |
| 6 Planhat | European mid-market | Quote | - | 4.6 | Global; strongest in EU, UK; growing US | |
| 4 Vitally | SMB to lower mid-market SaaS | $0 + $0/emp | $0 | 4.7 | Global; strongest in US | |
| 5 Totango | SaaS scale-ups | Quote | - | 4.4 | Global; strongest in US | |
| 7 ClientSuccess | Mid-market SaaS | Quote | - | 4.6 | Global; strongest in US | |
| 8 Custify | SMB SaaS | $199 | $199 | 4.7 | Global; strongest in EU, US | |
| 9 Userpilot | Product-led SaaS | $249 | $249 | 4.7 | Global; strongest in US, EU | |
| 10 Velaris | AI-first early-adopter buyers | Quote | - | 4.6 | Global; strongest in UK, EU, US |
*10-employee monthly cost = base fee + (per-employee × 10) using the lowest published tier. For opaque-pricing vendors, no value is shown.
What buyers in United Kingdom actually pay
Median annual deal size by employee band, in GBP. Crowdsourced from anonymized buyer disclosures.
| Product | Employee band | Median annual (GBP) | Sample | Notes |
|---|---|---|---|---|
| Gainsight CS | 20-50 CSMs (UK enterprise) | £64,000 | 48 | GBP; via UK reseller; call-for-quote |
| Catalyst | 5-50 CSMs (UK scaleup) | £28,000 | 37 | GBP-billed; modern mid-market |
| ChurnZero | 10-100 CSMs (UK mid-market) | £36,000 | 29 | GBP-billed via reseller |
| Planhat | 5-50 CSMs (EU-facing UK SaaS) | £24,000 | 31 | GBP or EUR billed; EU data residency |
| Vitally | 1-30 CSMs (UK startup) | £14,000 | 26 | GBP via reseller; SMB tier |
United Kingdom-built or United Kingdom-strong vendors worth knowing
Not yet ranked in our global top 10, but credible options for United Kingdom buyers and worth a shortlist.
Akita
Visit ↗London-based. UK-built CS platform positioned as the lightweight Gainsight alternative for UK 5-50 CSM teams. Customer health scoring, playbooks, basic workflow automation. Approximately £6,000-£18,000/year for typical deployments. ~300 UK customers. Strongest recommendation for UK SMB-to-lower-mid-market CS teams that find Gainsight overcomplicated.
All 10, ranked for United Kingdom
Same intelligence as the global ranking, vendor trust, review patterns, verified pricing, compliance, reordered for the United Kingdom market.
Gainsight CS
Customer success platform market leader for enterprise.
Gainsight CS is the enterprise customer success platform market leader, founded 2009. The company was acquired by Vista Equity Partners (2020) and then by Blackstone in 2024 at a reported $1.3B valuation. The product covers customer health scoring + CTA (Call to Action) workflows + journey orchestration + CSM productivity + Gainsight PX (product analytics, distinct module). Strengths: deepest workflow depth in category, broadest enterprise feature set, mature integration ecosystem (200+), and large installed base across enterprise SaaS. Trade-offs: pricing escalated meaningfully post-Vista and again post-Blackstone (call-for-quote with reported costs $50K-$500K+/year), customer support quality has declined consistently across both ownership transitions, and the Gainsight CS / Gainsight PX split has created buyer confusion (separate billing, separate UX in many cases).
Enterprise customer success orgs (200+ CSMs, 1,000+ employees) requiring deepest workflow depth, broadest feature set, and proven enterprise scale.
Modern mid-market buyers (Catalyst/Vitally better UX), mid-market with tight budgets (ChurnZero better value), or SMBs (Custify/Vitally cheaper).
Strengths
- Deepest workflow depth in category
- Broadest enterprise feature set
- Mature integration ecosystem (200+)
- Large enterprise installed base
- Mature CTA (Call to Action) framework
- Strong reporting and analytics
Weaknesses
- Pricing escalated post-Vista (2020) and again post-Blackstone (2024)
- Customer support quality declined consistently
- Gainsight CS / Gainsight PX split creates buyer confusion
- UX dated relative to modern challengers (Catalyst, Vitally)
- Implementation heavy
- Ships slower than the challengers
Pricing tiers
opaque- Gainsight CS Standard~$50K-$120K/year typicalQuote
- Gainsight CS Pro$120K-$300K/yearQuote
- Gainsight CS Enterprise$300K-$500K+/year with full platformQuote
- Gainsight PX (separate)Distinct product; product analyticsQuote
- · Implementation fees ($25K-$200K)
- · Annual price increases of 8-12%
- · Per-module add-ons
- · Gainsight PX separate purchase
Key features
- +Customer health scoring
- +CTA (Call to Action) workflows
- +Journey orchestration
- +CSM productivity tools
- +Reporting and analytics
- +Salesforce native integration
- +200+ integrations
- +Mobile apps
Catalyst
Modern CSP merged with Totango, clean UX for product-led mid-market.
Catalyst is the modern customer success platform, founded 2017. The company merged with Totango in 2024 (rebranded as Catalyst-Totango under the Catalyst brand for mid-market). The product covers modern UX with customer health + workflow + CRM integration. Strengths: cleanest UX in category, strong product velocity (pre-merger), modern feature set, and fast onboarding. Best fit for modern mid-market wanting Gainsight-class features without Gainsight complexity. Trade-offs: post-Totango merger direction unclear, brand consolidation creates uncertainty, and feature depth still catching up to Gainsight enterprise tier.
Tech-forward mid-market SaaS companies (50-2,000 employees) wanting modern UX and Gainsight-class features without Gainsight complexity.
Large enterprise (Gainsight better depth), buyers concerned about post-merger direction (ChurnZero more stable), or budget-conscious SMBs (Vitally cheaper).
Strengths
- Cleanest UX in category
- Strong product velocity (pre-merger)
- Modern feature set
- Fast onboarding
- Works for engineering-led mid-market
- Modern integration architecture
Weaknesses
- Post-Totango merger direction unclear
- Brand consolidation creates uncertainty
- Feature depth still catching up to Gainsight Enterprise
- Uneven support quality post-merger
- Innovation pace post-merger uncertain
Pricing tiers
opaque- Catalyst Standard~$30K-$60K/year typicalQuote
- Catalyst Pro$60K-$120K/yearQuote
- Catalyst Enterprise$120K-$240K/yearQuote
- · Implementation fees
- · Annual price increases
- · Per-module add-ons
Key features
- +Modern customer health scoring
- +Workflow automation
- +Customer 360 dashboards
- +Salesforce native integration
- +Modern UX
- +120+ integrations
- +AI-driven insights
ChurnZero
Mid-market customer success platform, strongest Gainsight alternative.
ChurnZero is the mid-market customer success platform leader, founded 2015. The product covers customer health scoring + ChurnZero Plays (workflow automation) + product analytics + customer journey orchestration. Strengths: strong feature parity with Gainsight CS at meaningfully lower mid-market pricing, strong fit for SaaS mid-market, founder-led culture, and modern UX. Best fit for mid-market SaaS companies (50-2,000 employees) wanting Gainsight-class features at lower price. Trade-offs: enterprise depth below Gainsight, fewer pre-built playbooks than Gainsight, and innovation pace mixed in 2024-2025 (some features delayed).
Mid-market SaaS companies (50-2,000 employees, 5-100 CSMs) wanting Gainsight-class CSP features at meaningfully lower mid-market pricing.
Large enterprise (Gainsight better depth), modern UX seekers (Catalyst/Vitally cleaner), or SMBs (Custify/Vitally cheaper).
Strengths
- Strong feature parity with Gainsight at lower price
- Right call for SaaS mid-market
- Founder-led culture
- Modern UX
- Mature ChurnZero Plays workflow framework
- Built-in product analytics
Weaknesses
- Enterprise depth below Gainsight
- Fewer pre-built playbooks than Gainsight
- Innovation pace mixed 2024-2025
- Support response times vary
- Smaller integration ecosystem (~120 vs Gainsight 200)
Pricing tiers
opaque- ChurnZero Standard~$25K-$60K/year typicalQuote
- ChurnZero Pro$60K-$120K/yearQuote
- ChurnZero Enterprise$120K-$240K/yearQuote
- · Implementation fees ($10K-$50K)
- · Annual price increases of 6-10%
- · Per-module add-ons
Key features
- +Customer health scoring
- +ChurnZero Plays (workflow automation)
- +Customer journey orchestration
- +Built-in product analytics
- +Customer 360 dashboards
- +Salesforce native integration
- +120+ integrations
Planhat
European-built CSP with GDPR-native compliance.
Planhat is the European-built customer success platform, founded 2014 in Stockholm. The product covers customer health + workflow + CSM productivity + revenue intelligence. Strengths: GDPR-native compliance, European market leader, modern UX, founder-led, and unified CS + revenue platform. Best fit for European mid-market customer success teams (50-1,000 employees). Trade-offs: less penetration in US market, Support is hit-or-miss, and innovation pace below US-led modern challengers (Catalyst, Vitally).
European mid-market customer success teams (50-1,000 employees) wanting GDPR-native CSP with unified revenue intelligence.
US-only buyers (Gainsight/ChurnZero better fit), large enterprise (Gainsight better depth), or buyers wanting fastest US-driven product velocity.
Strengths
- GDPR-native compliance
- European market leader
- Modern UX
- Founder-led
- Unified CS + revenue platform
- Right call for European mid-market
Weaknesses
- Less penetration in US market
- Uneven support quality
- Innovation pace below US-led challengers
- Smaller integration ecosystem (~70)
- Documentation gaps in advanced features
Pricing tiers
opaque- Planhat Standard~€25K-€50K/year typicalQuote
- Planhat Pro€50K-€100K/yearQuote
- Planhat Enterprise€100K-€240K/yearQuote
- · Implementation fees
- · Annual price increases
- · Per-module add-ons
Key features
- +Customer health scoring
- +Workflow automation
- +Revenue intelligence
- +GDPR-native
- +CSM productivity tools
- +Salesforce integration
- +70+ integrations
Vitally
Founder-led modern CSP for SMB to lower mid-market.
Vitally is the founder-led modern customer success platform, founded 2017. The product covers customer health + Notion-like docs + workflow automation with a modern UX distinct from category incumbents. Strengths: founder-led culture, Notion-like flexible interface (CS docs, custom workflows), strong fit for SMB to lower mid-market, and aggressive product velocity. Best fit for SMB SaaS (10-500 employees) wanting CSP without Gainsight complexity. Trade-offs: enterprise depth below Gainsight/ChurnZero, smaller installed base, and feature breadth narrower than Gainsight.
SMB SaaS companies (10-500 employees, 1-30 CSMs) wanting modern CSP with Notion-like flexible workflows at affordable pricing.
Large enterprise (Gainsight better depth), Salesforce-anchored mid-market with workflow needs (ChurnZero better fit), or buyers needing deepest pre-built playbooks.
Strengths
- Founder-led culture
- Notion-like flexible interface
- Made for SMB to lower mid-market
- Aggressive product velocity
- Modern UX
- Affordable mid-market pricing
Weaknesses
- Enterprise depth below Gainsight
- Smaller installed base
- Feature breadth narrower
- Support inconsistency reported
- Smaller integration ecosystem (~80)
Pricing tiers
public- GrowthFree for small teams (limited)$0+$0 /mo +/emp
- ProPer workspace; up to 5 CSMs$1080 /mo
- BusinessPer workspace; up to 15 CSMs$2200 /mo
- EnterpriseCustom; advanced featuresQuote
- · Per-CSM scaling above tier limits
- · Annual billing for discount
Key features
- +Customer health scoring
- +Notion-like flexible docs and workflows
- +Customer journey orchestration
- +Salesforce integration
- +Modern UX
- +80+ integrations
Totango
Established CSP merged with Catalyst, strong SaaS scale-up fit.
Totango is the established customer success platform, founded 2010. Merged with Catalyst in 2024 (now under combined Catalyst-Totango with Totango brand maintained for some segments). Strengths: established SaaS scale-up positioning, mature feature set, broad customer base, and SuccessBLOCs framework for pre-built workflows. Best fit for SaaS scale-ups (50-500 employees) wanting balanced feature depth and price. Trade-offs: post-Catalyst merger direction unclear, brand consolidation creates uncertainty, and innovation pace mixed in 2024-2025.
SaaS scale-ups (50-500 employees, 5-50 CSMs) wanting balanced CSP feature depth and price with established product maturity.
Large enterprise (Gainsight better), buyers concerned about post-merger direction (ChurnZero more stable), or modern UX seekers (Catalyst cleaner).
Strengths
- Established SaaS scale-up positioning
- Mature feature set
- Broad customer base
- SuccessBLOCs pre-built workflows
- 15-year track record
Weaknesses
- Post-Catalyst merger direction unclear
- Brand consolidation creates uncertainty
- Innovation pace mixed
- Support response times vary
- UX dated relative to modern challengers
Pricing tiers
opaque- Totango Standard~$25K-$50K/year typicalQuote
- Totango Pro$50K-$120K/yearQuote
- Totango Enterprise$120K-$240K/yearQuote
- · Implementation fees
- · Annual price increases
- · Per-module add-ons
Key features
- +Customer health scoring
- +SuccessBLOCs (pre-built workflows)
- +Customer journey orchestration
- +Salesforce integration
- +100+ integrations
- +Mobile apps
ClientSuccess
Mid-market CSP with strong CRM integration.
ClientSuccess is the mid-market customer success platform, founded 2014. The product covers customer health + revenue intelligence + workflow automation with strong CRM integration. Strengths: strong fit for CS teams wanting tight Salesforce integration, affordable mid-market pricing, founder-led culture, and stable product. Best fit for mid-market SaaS companies wanting affordable CSP without Gainsight complexity. Trade-offs: feature depth below Gainsight/ChurnZero, Support inconsistency reported, and innovation pace mixed in 2024-2025.
Mid-market SaaS companies (50-500 employees) wanting affordable CSP with tight Salesforce integration without Gainsight complexity.
Large enterprise (Gainsight better depth), modern UX seekers (Vitally/Catalyst cleaner), or buyers needing deepest workflow automation.
Strengths
- Strong CRM integration (Salesforce)
- Affordable mid-market pricing
- Founder-led culture
- Stable product
- Fits CS teams
- Mature 11-year track record
Weaknesses
- Feature depth below Gainsight/ChurnZero
- Support response times vary
- Innovation pace mixed
- Smaller integration ecosystem (~50)
- UX dated relative to modern challengers
Pricing tiers
opaque- ClientSuccess Standard~$15K-$36K/year typicalQuote
- ClientSuccess Pro$36K-$84K/yearQuote
- ClientSuccess Enterprise$84K-$192K/yearQuote
- · Implementation fees
- · Annual price increases
- · Per-module add-ons
Key features
- +Customer health scoring
- +Revenue intelligence
- +Workflow automation
- +Salesforce integration
- +Customer journey tracking
- +50+ integrations
Custify
European SMB-friendly customer success platform.
Custify is the European SMB-friendly customer success platform, founded 2017 in Romania. The product covers customer health + workflow automation + product analytics at SMB-friendly pricing. Strengths: affordable SMB pricing, GDPR-native, founder-led, and strong fit for smaller customer success teams. Best fit for SMB SaaS (10-200 employees, 1-15 CSMs) wanting CSP at affordable pricing. Trade-offs: feature depth below Gainsight/ChurnZero, smaller community than US-led challengers, and Support is hit-or-miss.
SMB SaaS companies (10-200 employees, 1-15 CSMs), especially European, wanting affordable CSP without enterprise complexity.
Large enterprise (Gainsight better depth), buyers needing deepest US ecosystem integrations, or mid-market wanting modern aggressive product velocity.
Strengths
- Affordable SMB pricing
- GDPR-native compliance
- Founder-led culture
- Works for smaller CS teams
- Modern UX
- European-built
Weaknesses
- Feature depth below Gainsight/ChurnZero
- Smaller community than US challengers
- Uneven support quality
- Smaller integration ecosystem (~50)
- Innovation pace below pure-plays
Pricing tiers
public- StandardPer workspace; basic features$199 /mo
- EnterpriseCustom; advanced featuresQuote
- · Annual billing for discount
- · Per-CSM scaling
Key features
- +Customer health scoring
- +Workflow automation
- +Product analytics
- +Customer journey tracking
- +Salesforce integration
- +50+ integrations
Userpilot
Product-led customer success with adoption metrics.
Userpilot is the product-led customer success platform, founded 2018. The product covers in-app onboarding + product analytics + customer health combined. Strengths: tight product analytics integration (no separate Pendo/Mixpanel needed for basic CS use), strong fit for SaaS companies tying CS to product adoption, modern UX. Best fit for SaaS companies (10-500 employees) where product adoption is the primary churn signal. Trade-offs: not a traditional CSP (closer to product analytics with CS features), workflow depth below dedicated CSPs, and pricing per active user can scale unpredictably.
Product-led SaaS companies (10-500 employees) where product adoption is the primary churn signal, wanting in-app onboarding + CS in one platform.
Traditional CS teams (Gainsight/ChurnZero better workflow), enterprise (Gainsight better depth), or non-product-led businesses.
Strengths
- Tight product analytics integration
- Built for product-led CS
- Modern UX
- In-app onboarding bundled
- Founder-led
- Affordable mid-market pricing
Weaknesses
- Not a traditional CSP
- Workflow depth below dedicated CSPs
- Pricing per MAU scales unpredictably
- Support inconsistency reported
- Smaller integration ecosystem
Pricing tiers
public- StarterUp to 2K MAU$249 /mo
- GrowthUp to 10K MAU$749 /mo
- EnterpriseCustom; higher MAUQuote
- · Per-MAU overages
- · Annual billing for discount
Key features
- +In-app onboarding
- +Product analytics
- +Customer health scoring
- +NPS surveys
- +Salesforce integration
- +40+ integrations
Velaris
AI-first customer success platform.
Velaris is the AI-first customer success platform, founded 2023 in London. The product is built around AI-driven health scoring, AI CSM workflows, and AI playbook generation. Strengths: AI-native architecture (built from the ground up with AI as the core), modern UX, aggressive product velocity, and founder-led. Best fit for buyers wanting AI-first CSP without legacy bolt-on AI features. Trade-offs: newer product (2 years old), smaller installed base, and feature depth still maturing relative to Gainsight/ChurnZero.
Buyers (10-500 employees) wanting AI-first CSP architecture without legacy bolt-on AI features, especially early-adopter mid-market.
Risk-averse enterprise (Gainsight more proven), buyers needing deepest workflow depth (Gainsight/ChurnZero better), or buyers requiring large installed base for risk reduction.
Strengths
- AI-native architecture
- Modern UX
- Aggressive product velocity
- Founder-led
- European-built (UK)
- Made for AI-first buyers
Weaknesses
- Newer product (2 years old)
- Smaller installed base
- Feature depth still maturing
- Support response times vary
- Smaller integration ecosystem (~40)
Pricing tiers
opaque- Standard~$15K-$30K/year typicalQuote
- Pro$30K-$60K/yearQuote
- EnterpriseCustom; advanced AI featuresQuote
- · Implementation services
- · Per-CSM scaling
Key features
- +AI-driven health scoring
- +AI CSM workflows
- +AI playbook generation
- +Customer 360 dashboards
- +Salesforce integration
- +40+ integrations
Frequently asked questions
The questions buyers actually ask before they sign.
Is Akita a credible Gainsight alternative for UK SaaS mid-market?
How does UK GDPR affect CS platform selection post-Brexit?
Gainsight vs ChurnZero, which one for mid-market?
How does this differ from CRM?
How much should I budget for customer success platforms?
How long does CSP implementation take?
What about AI features in 2026?
Can I evaluate CSPs via free trial?
Should I split CS health and product analytics?
How does this overlap with Help Desk and AI Chatbots?
Final word
Looking at a different market? See the global Customer Success Platforms ranking, or pick another country at the top of this page.
Last updated 2026-05-17. Local pricing reverified quarterly. Found something inaccurate? Tell us.