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Trackforce Valiant

Guard force management with bundled assessment workflows.

By Trackforce Valiant · Founded 2003 · Saint-Laurent, Canada (also Newport Beach, CA) · pe backed

Trackforce Valiant is the result of a multi-year roll-up of guard management software companies — Trackforce, Valiant, TrackTik, GuardTek, and Silvertrac all live under the same umbrella now. The product's natural center of gravity is guard scheduling, tour management, and incident reporting for security service firms (the companies that provide guards to retail, residential, and corporate clients). The physical security assessment capability is real but secondary — most useful when assessments are part of a larger guard service contract. If you need pure assessment software with no guard ops, Circadian Risk or RiskWatch are better fits.

Best for

Contract security service firms (those who provide guards to clients) and large in-house security operations with significant guard headcount that also need site assessments.

Worst for

Pure-assessment buyers with no guard force, small security consulting practices, or buyers who want unified UX across all modules.

Vendor Trust Score

Is Trackforce Valiant a trustworthy vendor?

6.4/10
Mixed
Pricing transparency
Published rates; no hidden fees
5.5
Contract fairness
Reasonable terms; no auto-renew traps
6.5
Incident response
How they handle outages and breaches
7.0
Post-acquisition behavior
Customer treatment after M&A or PE
6.5
Executive stability
Leadership churn over 24 months
6.5
Roadmap honesty
Public commitments held
6.5
Trust signal log
  • 2025-04-18
    UX inconsistency across acquired brands persists
  • 2024-11-30
    PE-backed roll-up of multiple guard management vendors continues
Vendor Trust is scored independently of product quality. A great product from an unfair vendor still earns a low trust score.
Review Intelligence

What 218 reviews actually say

Synthesized from G2, Capterra, Reddit, Trustpilot. Patterns >15% prevalence shown.

Last synthesized
2026-04-29

Praise patterns

  • Strong guard force management bundled with assessment
    71%
  • Mobile guard tour with NFC/QR/GPS verification
    64%
  • Battle-tested at scale by major contract security firms
    47%

Complaint patterns

  • UX inconsistency across acquired product lines
    51%
  • Assessment secondary to guard ops
    38%
  • Limited fit for in-house security without guards
    31%
Sentiment trend (6 months)
79/100 0 pts
11
12
01
02
03
04
Patterns are AI-extracted from review corpus and human-verified. We surface trends, not anecdotes.
Verified Pricing

What buyers actually pay

78 anonymized deal disclosures · last updated 2026-04-30

Contribute your deal price
Company size Median annual
50–200 guards $14,400
200–1000 guards $60,000
Verified pricing is crowdsourced from buyers under anonymity guarantees. Vendor-listed prices are validated against actual deals quarterly.
Compliance & Security

Auto-verified certifications

Verified 2026-04-15
SOC 2 Type II
ISO 27001
HIPAA
GDPR
CCPA
PCI DSS
FedRAMP

Editorial: Strengths

  • Strong guard force management bundled with assessment — best when both workflows live together
  • Mobile guard tour and check-in with NFC/QR/GPS verification
  • Real-time incident reporting from guards in the field
  • Used by major contract security firms; battle-tested at scale
  • Roll-up history means broad feature breadth across guard, tour, scheduling, payroll, billing
  • AI-powered route optimization and anomaly detection on tour data

Editorial: Weaknesses

  • Assessment is secondary to guard management — not the depth of a dedicated platform
  • Feature consolidation across acquired brands is uneven; some legacy modules feel disconnected
  • Pricing reported $8–$15/guard/month for guard ops; assessment add-ons priced separately
  • UX inconsistency across acquired product lines (TrackTik, GuardTek, Silvertrac all have different UIs)
  • Limited fit for in-house corporate security without a guard contractor model
  • Reporting is strong on guard ops, lighter on risk-scoring methodologies

Key features & integrations

  • +Guard scheduling and shift management
  • +Mobile guard tour with NFC/QR/GPS verification
  • +Incident reporting from field
  • +Site assessment templates
  • +Time tracking and payroll integration
  • +Client billing for security service firms
  • +AI route optimization
  • +Real-time GPS dashboard
75+ integrations
QuickBooksADPSlackMicrosoft TeamsGenetecMilestone
Geography supported
North America · EU · UK · APAC
Best fit
50–10,000 employees · Contract security firms; large guard-using corporate security
Editorial deep-dive

Read our full ranking of Physical Security Assessment Software

Trackforce Valiant ranks #7 in our editorial review of 10 physical security assessment software platforms. The deep-dive covers methodology, comparison tables, decision matrix, migration scoring, and FAQs.

Read the full ranking

Closest alternatives in Physical Security Assessment Software

Help the next buyer

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Pricing in B2B software is opaque because vendors want it that way. Verified buyer prices fix that — anonymously. Share what you actually paid for Trackforce Valiant; we’ll add it to the verified pricing dataset on this page (with company size band only — no identifying details).

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