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D3 Security

Security operations platform with native physical assessment.

By D3 Security Management Systems · Founded 2002 · Vancouver, Canada · private

D3 Security pre-dates the term "SOAR" — the company has been building security operations and incident management platforms for over 20 years and has gradually expanded into both cyber SOAR and physical security. The unique angle is that D3 unifies dispatch, guard tour, incident reporting, and physical assessment in one platform, which can replace what older organizations stitch together from a PSIM, a guard management tool, and an assessment tool. Customers report this consolidation produces 80–90% reductions in mean-time-to-respond for incidents tied to assessment-identified vulnerabilities.

Best for

Critical infrastructure (utilities, energy, transit), in-house corporate security teams running 24/7 ops, and organizations that want assessment-to-incident-to-response on one platform.

Worst for

Pure-assessment buyers with no operational needs, small consulting firms, anyone who wants modern self-serve onboarding.

Vendor Trust Score

Is D3 Security a trustworthy vendor?

6.8/10
Mixed
Pricing transparency
Published rates; no hidden fees
3.5
Contract fairness
Reasonable terms; no auto-renew traps
6.5
Incident response
How they handle outages and breaches
8.0
Post-acquisition behavior
Customer treatment after M&A or PE
7.5
Executive stability
Leadership churn over 24 months
8.0
Roadmap honesty
Public commitments held
7.0
Trust signal log
  • 2025-09-10
    Strategic emphasis shifting toward cyber SOAR
  • 2025-03-22
    API-first architecture enabled major utility integrations
Vendor Trust is scored independently of product quality. A great product from an unfair vendor still earns a low trust score.
Review Intelligence

What 78 reviews actually say

Synthesized from G2, Capterra, Reddit, Trustpilot. Patterns >15% prevalence shown.

Last synthesized
2026-04-29

Praise patterns

  • Unifies assessment + incident + dispatch + guard tour
    71%
  • 20+ year platform with critical infrastructure trust
    54%
  • Strong API for engineering-led customers
    41%

Complaint patterns

  • UX functional but not delightful
    47%
  • Brand awareness lower than Resolver
    38%
  • Implementation 6–12 weeks
    31%
Sentiment trend (6 months)
82/100 -1 pts
11
12
01
02
03
04
Patterns are AI-extracted from review corpus and human-verified. We surface trends, not anecdotes.
Verified Pricing

What buyers actually pay

19 anonymized deal disclosures · last updated 2026-04-30

Contribute your deal price
Company size Median annual
100–500 employees $54,000
500–2000 employees $142,000
Verified pricing is crowdsourced from buyers under anonymity guarantees. Vendor-listed prices are validated against actual deals quarterly.
Compliance & Security

Auto-verified certifications

Verified 2026-04-15
SOC 2 Type II
ISO 27001
HIPAA
GDPR
CCPA
PCI DSS
FedRAMP

Editorial: Strengths

  • Unifies physical assessment with active operations — incident, dispatch, guard tour all share data
  • Mature 20+ year platform with strong critical-infrastructure and utilities customer base
  • Used by major utilities for site assessments on 30/60-month recurring schedules with automated reminders
  • Strong report generation with ability to redact sensitive information for third-party reviews
  • Database-of-repeat-offenders pattern: link incidents to entities, surface trends across assessments
  • API-first architecture — strong fit for teams with engineering resources to extend the platform
  • Customer support is well-rated for technical depth on complex deployments

Editorial: Weaknesses

  • Brand awareness is lower than Resolver in physical-security-only contexts
  • UX is functional but not a differentiator; not the platform you pick to delight end users
  • Pricing is opaque; expect quote ranges aligned with mid-market enterprise GRC
  • Heavy feature set means longer learning curve for new users
  • Implementation runs 6–12 weeks; not a fast self-serve product
  • Recent strategic emphasis on cyber SOAR; physical security feature investment less visible

Key features & integrations

  • +Physical security incident management
  • +Site assessment with recurring schedules
  • +Dispatch and guard tour management
  • +Investigation case management
  • +Entities database (repeat offenders, persons of interest)
  • +Customizable report templates with redaction
  • +Real-time dashboards and alerts
  • +Integration with VMS, access control, and SIEM platforms
200+ integrations
GenetecMilestoneLenelSplunkServiceNowMicrosoft Sentinel
Geography supported
North America · EU · APAC
Best fit
500–50,000 employees · Utilities, critical infrastructure, large corporate security
Editorial deep-dive

Read our full ranking of Physical Security Assessment Software

D3 Security ranks #5 in our editorial review of 10 physical security assessment software platforms. The deep-dive covers methodology, comparison tables, decision matrix, migration scoring, and FAQs.

Read the full ranking

Closest alternatives in Physical Security Assessment Software

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