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Resolver (a Kroll Business)

Integrated risk intelligence with mature physical security workflows.

By Resolver Inc., a Kroll Business · Founded 2001 · Toronto, Canada · private

Resolver is a full-stack integrated risk management platform that happens to have one of the most mature physical security modules in the market. Founded in 2001 in Toronto and acquired by Kroll in 2022, Resolver brings the credibility and resources of a Big 4-adjacent advisory firm to its product. For organizations that already think about risk in an integrated way — physical, cyber, brand, third-party — Resolver is the most natural home for the physical security workflow. For organizations that just want a focused physical security assessment tool, it can feel like overkill.

Best for

Enterprises with established integrated risk management programs (1,000+ employees, multi-function risk teams) where physical security is one risk vertical among several.

Worst for

Pure physical security teams with no broader GRC needs, or anyone needing fast self-serve onboarding under $20K.

Vendor Trust Score

Is Resolver (a Kroll Business) a trustworthy vendor?

6.4/10
Mixed
Pricing transparency
Published rates; no hidden fees
3.0
Contract fairness
Reasonable terms; no auto-renew traps
6.0
Incident response
How they handle outages and breaches
8.0
Post-acquisition behavior
Customer treatment after M&A or PE
7.5
Executive stability
Leadership churn over 24 months
7.0
Roadmap honesty
Public commitments held
7.0
Trust signal log
  • 2022-03-30
    Acquired by Kroll
  • 2025-09-12
    Threat intelligence integration via Kroll added at no extra cost
  • 2025-11-22
    Implementation services billed separately; 15–30% of first-year subscription
Vendor Trust is scored independently of product quality. A great product from an unfair vendor still earns a low trust score.
Review Intelligence

What 248 reviews actually say

Synthesized from G2, Capterra, Reddit, Trustpilot. Patterns >15% prevalence shown.

Last synthesized
2026-04-29

Praise patterns

  • Mature physical security module covers full incident-to-assessment workflow
    71%
  • Kroll backing provides advisory depth and threat intel
    48%
  • Single data model spans physical + cyber + ERM + audit
    64%

Complaint patterns

  • Pricing reported as costly for SMB and startups
    52%
  • Implementation runs 8–16 weeks for full IRM
    41%
  • Configurability requires ongoing admin investment
    38%
Sentiment trend (6 months)
80/100 0 pts
11
12
01
02
03
04
Patterns are AI-extracted from review corpus and human-verified. We surface trends, not anecdotes.
Verified Pricing

What buyers actually pay

47 anonymized deal disclosures · last updated 2026-04-30

Contribute your deal price
Company size Median annual
500–1000 employees $78,000
1000–5000 employees $168,000
Verified pricing is crowdsourced from buyers under anonymity guarantees. Vendor-listed prices are validated against actual deals quarterly.
Compliance & Security

Auto-verified certifications

Verified 2026-04-15
SOC 2 Type II
ISO 27001
HIPAA
GDPR
CCPA
PCI DSS
FedRAMP

Editorial: Strengths

  • Mature physical security risk module covering assessments, incidents, investigations, and threats
  • Kroll backing (since 2022) provides advisory depth and threat intelligence integration
  • Integrated platform: same data model spans physical security, ERM, third-party risk, internal audit
  • 728+ employees; serves 1,000+ global enterprise customers safeguarding $6.5T market cap
  • Configurable drag-and-drop dashboards for executive reporting
  • Strong incident management with case linking to vulnerability assessments
  • Available in multiple languages with regional data residency options

Editorial: Weaknesses

  • Pricing is opaque; cited as "costly for small or startup companies" across G2 reviews
  • Implementation runs 8–16 weeks for full IRM deployment; faster for narrower physical-only configurations
  • Configurability cuts both ways — can become a custom-build project requiring ongoing admin time
  • Mobile experience is functional but not a differentiator
  • Reporting capabilities are powerful but require admin training to fully exploit
  • Post-Kroll integration roadmap continues to evolve; legacy customers occasionally cite shifting priorities

Key features & integrations

  • +Physical security risk and assessment management
  • +Incident management with case investigations
  • +Threat and intelligence management
  • +Integrated audit and compliance modules
  • +Configurable workflows and approvals
  • +Drag-and-drop dashboard builder
  • +ESRM (Enterprise Security Risk Management) frameworks
  • +Bidirectional integration with ServiceNow, Jira, and major SIEMs
100+ integrations
ServiceNowMicrosoft 365OktaSalesforceSplunkJira
Geography supported
North America · EU · UK · APAC · New Zealand
Best fit
500–50,000+ employees · Enterprise integrated risk programs across all sectors
Editorial deep-dive

Read our full ranking of Physical Security Assessment Software

Resolver (a Kroll Business) ranks #3 in our editorial review of 10 physical security assessment software platforms. The deep-dive covers methodology, comparison tables, decision matrix, migration scoring, and FAQs.

Read the full ranking

Closest alternatives in Physical Security Assessment Software

Help the next buyer

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