Enterprises with established integrated risk management programs (1,000+ employees, multi-function risk teams) where physical security is one risk vertical among several.
Pure physical security teams with no broader GRC needs, or anyone needing fast self-serve onboarding under $20K.
Is Resolver (a Kroll Business) a trustworthy vendor?
- 2022-03-30Acquired by Kroll
- 2025-09-12Threat intelligence integration via Kroll added at no extra cost
- 2025-11-22Implementation services billed separately; 15–30% of first-year subscription
What 248 reviews actually say
Synthesized from G2, Capterra, Reddit, Trustpilot. Patterns >15% prevalence shown.
Praise patterns
- Mature physical security module covers full incident-to-assessment workflow71% →
- Kroll backing provides advisory depth and threat intel48% ↑
- Single data model spans physical + cyber + ERM + audit64% →
Complaint patterns
- Pricing reported as costly for SMB and startups52% →
- Implementation runs 8–16 weeks for full IRM41% →
- Configurability requires ongoing admin investment38% →
What buyers actually pay
47 anonymized deal disclosures · last updated 2026-04-30
| Company size | Median annual |
|---|---|
| 500–1000 employees | $78,000 |
| 1000–5000 employees | $168,000 |
Auto-verified certifications
Editorial: Strengths
- Mature physical security risk module covering assessments, incidents, investigations, and threats
- Kroll backing (since 2022) provides advisory depth and threat intelligence integration
- Integrated platform: same data model spans physical security, ERM, third-party risk, internal audit
- 728+ employees; serves 1,000+ global enterprise customers safeguarding $6.5T market cap
- Configurable drag-and-drop dashboards for executive reporting
- Strong incident management with case linking to vulnerability assessments
- Available in multiple languages with regional data residency options
Editorial: Weaknesses
- Pricing is opaque; cited as "costly for small or startup companies" across G2 reviews
- Implementation runs 8–16 weeks for full IRM deployment; faster for narrower physical-only configurations
- Configurability cuts both ways — can become a custom-build project requiring ongoing admin time
- Mobile experience is functional but not a differentiator
- Reporting capabilities are powerful but require admin training to fully exploit
- Post-Kroll integration roadmap continues to evolve; legacy customers occasionally cite shifting priorities
Key features & integrations
- +Physical security risk and assessment management
- +Incident management with case investigations
- +Threat and intelligence management
- +Integrated audit and compliance modules
- +Configurable workflows and approvals
- +Drag-and-drop dashboard builder
- +ESRM (Enterprise Security Risk Management) frameworks
- +Bidirectional integration with ServiceNow, Jira, and major SIEMs
Read our full ranking of Physical Security Assessment Software
Resolver (a Kroll Business) ranks #3 in our editorial review of 10 physical security assessment software platforms. The deep-dive covers methodology, comparison tables, decision matrix, migration scoring, and FAQs.
Read the full rankingClosest alternatives in Physical Security Assessment Software
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