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SOAR Software · Rank #4 of 10

Torq review and pricing

Hyperautomation positioning, founded by the original Demisto team.

By Torq · Founded 2020 · New York, NY · private

Torq is the modern hyperautomation SOAR platform founded in 2020 by Ofer Smadari (former CEO of Luminate Security, ex-Demisto leadership team) and Eldad Livni. The founder pedigree (Demisto / Palo Alto XSOAR alumni) gave Torq immediate credibility, and the product positions explicitly as hyperautomation rather than SOAR, anticipating the Gartner category retirement. Raised $70M Series B in October 2022, followed by a $42M Series C in 2024. The product is no-code with a strong AI-assisted authoring layer (Torq Socrates) and is among the fastest-growing in the category by net new logos in 2025. Trade-offs: ecosystem smaller than incumbents, pricing opaque, brand recognition still catching up.

Visit Torq Compare to Tines
Best for

Modern SOC teams (100-3,000 employees) pursuing hyperautomation that want a fast-moving, no-code platform with code escape hatch and founder team with deep SOAR expertise.

Worst for

Fortune 500 SOCs (Splunk SOAR or XSOAR win), buyers wanting public pricing (Tines wins), or risk-averse organizations preferring established incumbents.

Vendor Trust Score

Is Torq a trustworthy vendor?

8.0/10
High trust
Pricing transparency
Published rates; no hidden fees
5.5
Contract fairness
Reasonable terms; no auto-renew traps
8.0
Incident response
How they handle outages and breaches
8.5
Post-acquisition behavior
Customer treatment after M&A or PE
8.5
Executive stability
Leadership churn over 24 months
9.0
Roadmap honesty
Public commitments held
8.5
Trust signal log
  • 2022-10-11
    Series B $70M raised
    Led by Insight Partners; signals strong growth posture.
  • 2024-09-18
    Series C $42M raised, HyperSOC tier launched
Vendor Trust is scored independently of product quality. A great product from an unfair vendor still earns a low trust score.
Review Intelligence

What 180 reviews actually say

Synthesized from G2, Capterra, Reddit, Trustpilot. Patterns >15% prevalence shown.

Last synthesized
2026-04-29

Praise patterns

  • Founders from Demisto bring deep category expertise
    78% →
  • Hyperautomation positioning ahead of competitors
    64% ↑
  • Torq Socrates AI authoring is genuinely useful
    51% ↑
  • No-code with code escape hatch
    47% →

Complaint patterns

  • Pricing opaque
    51% →
  • Ecosystem smaller than incumbents
    47% ↓
  • Brand recognition still catching up
    41% ↓
  • No native SIEM
    31% →
Sentiment trend (6 months)
88/100 +3 pts
12
01
02
03
04
05
Patterns are extracted from review corpus and human-verified. We surface trends, not anecdotes.
Verified Pricing

What buyers actually pay

47 anonymized deal disclosures · last updated 2026-05-01

Contribute your deal price
Company size Median annual
200-1,000 employees $72,000
1,000-5,000 employees $192,000
Verified pricing is crowdsourced from buyers under anonymity guarantees. Vendor-listed prices are validated against actual deals quarterly.
Compliance & Security

Auto-verified certifications

Verified 2026-05-01
SOC 2 Type II
ISO 27001
HIPAA
GDPR
CCPA
PCI DSS
FedRAMP

Editorial: Strengths

  • Founders from Demisto / Palo Alto XSOAR (deep category expertise)
  • Hyperautomation positioning anticipates Gartner SOAR retirement
  • Torq Socrates AI-assisted authoring layer
  • Strong 2024-2025 net new logo growth
  • No-code with full code escape hatch
  • Multi-tenant SaaS architecture from day one

Editorial: Weaknesses

  • Pricing opaque (Series-stage vendor)
  • Ecosystem smaller than incumbents (Cortex XSOAR, Splunk SOAR)
  • Brand recognition still catching up to Tines
  • Series C in 2024 indicates capital runway pressure
  • No native SIEM (relies on integrations)
  • Best-fit narrowed past Fortune 500 SOC scale

Key features & integrations

  • +No-code workflow builder
  • +Torq Socrates AI-assisted authoring
  • +300+ pre-built integrations
  • +HyperSOC autonomous SOC tier
  • +Multi-tenant architecture
  • +Code escape hatch (Python, JavaScript)
  • +Case management
  • +Webhook and API triggers
300+ integrations
CrowdStrikeWizAWSMicrosoft SentinelSplunkOktaSlackServiceNow
Geography supported
Global; US strongest
Best fit
100-3,000+ employees · Modern SOC pursuing hyperautomation
Editorial deep-dive

Read our full ranking of SOAR Software

Torq ranks #4 in our editorial review of 10 soar software platforms. The deep-dive covers methodology, comparison tables, decision matrix, migration scoring, and FAQs.

Read the full ranking

Closest alternatives in SOAR Software

#3
Tines
No-code automation, security-born, now expanding into IT and engineering.
★ 4.8 partial
#5
Swimlane
AI-native SOAR rewrite with the Turbine engine.
★ 4.5 opaque
#2
Cortex XSOAR
War-chest playbook marketplace, with XSIAM convergence ahead.
★ 4.5 opaque
Help the next buyer

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Pricing in B2B software is opaque because vendors want it that way. Verified buyer prices fix that, anonymously. Share what you actually paid for Torq; we’ll add it to the verified pricing dataset on this page (with company size band only, no identifying details).

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