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SOAR Software · Rank #3 of 10

Tines review and pricing

No-code automation, security-born, now expanding into IT and engineering.

By Tines · Founded 2018 · Dublin, Ireland · private

Tines is the no-code automation platform built originally for security teams that want to stop writing Python playbooks. Founded by two former eBay security engineers (Eoin Hinchy and Thomas Kinsella), Tines raised a $50M Series C in May 2024 led by SoftBank Vision at a valuation above $1B. The product is unusual in this category because it never came out of a SIEM or XDR vendor; it was built no-code-first. The result is the cleanest authoring experience in the SOAR category, accessible to security analysts who do not write code. Trade-offs: pricing rises quickly at scale, integration depth is smaller than Cortex XSOAR (300 vs 1,000+), and the no-code abstraction has limits when complex branching logic is required.

Visit Tines Vendor pricing Compare to Cortex XSOAR
Best for

Engineering-led security and IT teams (50-3,000 employees) that want no-code workflow automation without legacy SOAR vendor baggage. Best for organizations that value author productivity over playbook marketplace depth.

Worst for

Fortune 500 SOCs running Splunk ES (Splunk SOAR wins), Palo Alto-anchored shops (XSOAR wins), or organizations needing 1,000+ pre-built playbooks.

Vendor Trust Score

Is Tines a trustworthy vendor?

8.8/10
High trust
Pricing transparency
Published rates; no hidden fees
7.5
Contract fairness
Reasonable terms; no auto-renew traps
8.5
Incident response
How they handle outages and breaches
9.0
Post-acquisition behavior
Customer treatment after M&A or PE
9.0
Executive stability
Leadership churn over 24 months
9.5
Roadmap honesty
Public commitments held
9.0
Trust signal log
  • 2024-05-15
    Series C $50M led by SoftBank Vision at $1B+ valuation
    Tines reached unicorn status with founder-led leadership intact.
  • 2025-03-20
    AI-assisted playbook authoring released, with editorial honesty about limits
Vendor Trust is scored independently of product quality. A great product from an unfair vendor still earns a low trust score.
Review Intelligence

What 280 reviews actually say

Synthesized from G2, Capterra, Reddit, Trustpilot. Patterns >15% prevalence shown.

Last synthesized
2026-04-29

Praise patterns

  • Cleanest no-code authoring in category
    87% →
  • Founder-led with strong roadmap honesty
    71% →
  • Story library covers most common playbooks
    64% →
  • Active community is genuinely useful
    51% ↑

Complaint patterns

  • Integration depth smaller than XSOAR Marketplace
    47% →
  • Pricing rises quickly at high volume
    51% ↑
  • No-code abstraction limits complex branching
    38% →
  • Fewer certified consultants
    31% →
Sentiment trend (6 months)
91/100 +2 pts
12
01
02
03
04
05
Patterns are extracted from review corpus and human-verified. We surface trends, not anecdotes.
Verified Pricing

What buyers actually pay

64 anonymized deal disclosures · last updated 2026-05-01

Contribute your deal price
Company size Median annual
100-500 employees $42,000
500-2,000 employees $96,000
Verified pricing is crowdsourced from buyers under anonymity guarantees. Vendor-listed prices are validated against actual deals quarterly.
Compliance & Security

Auto-verified certifications

Verified 2026-05-01
SOC 2 Type II
ISO 27001
HIPAA
GDPR
CCPA
PCI DSS
◐ FedRAMP In-Process

Editorial: Strengths

  • Cleanest no-code playbook authoring in the category
  • Founder-led with strong roadmap honesty
  • Series C funded May 2024 (SoftBank Vision lead, $1B+ valuation)
  • Story library covers most common SOC playbooks
  • Active community (Tines Community is genuinely useful)
  • Expanding beyond security into IT and engineering workflows
  • Public pricing for entry tiers (unusual for SOAR)

Editorial: Weaknesses

  • Integration depth smaller than Cortex XSOAR Marketplace (300 vs 1,000+)
  • No-code abstraction limits when complex branching logic required
  • Pricing rises quickly past 50 stories or high-volume runs
  • Younger ecosystem; fewer certified consultants
  • No native SIEM (relies on integrations)
  • Best-fit narrowed past large Fortune 500 SOC scale

Key features & integrations

  • +No-code drag-and-drop story builder
  • +Action library with 300+ integrations
  • +Story library (pre-built playbooks)
  • +Case management (Cases by Tines)
  • +AI-assisted playbook authoring
  • +Webhooks and API triggers
  • +Approvals and human-in-the-loop steps
  • +Audit logging
300+ integrations
CrowdStrikeOktaAWSMicrosoft DefenderSplunkSlackPagerDutyServiceNow
Geography supported
Global; strong EMEA presence
Best fit
50-3,000+ employees · Engineering-led security and IT teams
Editorial deep-dive

Read our full ranking of SOAR Software

Tines ranks #3 in our editorial review of 10 soar software platforms. The deep-dive covers methodology, comparison tables, decision matrix, migration scoring, and FAQs.

Read the full ranking

Closest alternatives in SOAR Software

#2
Cortex XSOAR
War-chest playbook marketplace, with XSIAM convergence ahead.
★ 4.5 opaque
#4
Torq
Hyperautomation positioning, founded by the original Demisto team.
★ 4.7 opaque
#1
Splunk SOAR
Deepest playbook engine for Splunk-anchored SOCs.
★ 4.3 opaque
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