Skip to content
Z Zendikt
P
Auto Dialer Software · Rank #5 of 10

PhoneBurner review and pricing

Founder-led power-dialer with 4-line concurrent dialing for inside-sales reps.

By PhoneBurner · Founded 2008 · Ladera Ranch, CA · private

PhoneBurner launched 2008 and is founder-led (CEO John Greene). The platform serves inside-sales reps with 4-line power dialing, voicemail drop, and email follow-up automation. Wins on SMB + mid-market power-dialer adoption, founder-led consistent strategy, and affordable pricing. Loses on AI-parallel-dialer competition from Orum + Nooks and enterprise feature depth.

Visit PhoneBurner Vendor pricing Compare to JustCall
Best for

Inside-sales teams (10-500 reps) running power-dialer-led outbound.

Worst for

Modern PLG SDR teams (Orum + Nooks fit better); enterprise contact-center.

Vendor Trust Score

Is PhoneBurner a trustworthy vendor?

8.4/10
High trust
Pricing transparency
Published rates; no hidden fees
8.1
Contract fairness
Reasonable terms; no auto-renew traps
8.4
Incident response
How they handle outages and breaches
7.8
Post-acquisition behavior
Customer treatment after M&A or PE
8.8
Executive stability
Leadership churn over 24 months
9.0
Roadmap honesty
Public commitments held
8.4
Trust signal log
  • 2020-08-15
    Founder-led growth with consistent strategy since 2008
  • 2024-09-15
    PhoneBurner AI launched for call insights
Vendor Trust is scored independently of product quality. A great product from an unfair vendor still earns a low trust score.
Review Intelligence

What 320 reviews actually say

Synthesized from G2, Capterra, Reddit, Trustpilot. Patterns >15% prevalence shown.

Last synthesized
2026-04-29

Praise patterns

  • 4-line power dialer for inside-sales reps
    87% →
  • Affordable mid-market pricing
    71% →
  • Voicemail drop and email follow-up
    64% →

Complaint patterns

  • AI-parallel-dialer competition from Orum + Nooks
    41% ↑
  • Enterprise feature depth limited
    38% →
  • UX modernization slower than newer entrants
    31% →
Sentiment trend (6 months)
81/100 +1 pts
12
01
02
03
04
05
Patterns are extracted from review corpus and human-verified. We surface trends, not anecdotes.
Verified Pricing

What buyers actually pay

78 anonymized deal disclosures · last updated 2026-05-01

Contribute your deal price
Company size Median annual
10-100 reps $18,000
100-500 reps $95,000
Verified pricing is crowdsourced from buyers under anonymity guarantees. Vendor-listed prices are validated against actual deals quarterly.
Compliance & Security

Auto-verified certifications

Verified 2026-05-01
SOC 2 Type II
ISO 27001
HIPAA
GDPR
CCPA
PCI DSS
FedRAMP

Editorial: Strengths

  • 4-line power dialer for inside-sales reps
  • Affordable mid-market pricing
  • Voicemail drop + email follow-up automation
  • Founder-led with consistent strategy since 2008
  • Strong CRM integrations (Salesforce, HubSpot, Pipedrive)
  • Mobile and desktop apps

Editorial: Weaknesses

  • AI-parallel-dialer competition from Orum + Nooks
  • Enterprise feature depth limited
  • UX modernization slower than newer entrants
  • Customer-support response times vary

Key features & integrations

  • +4-line power dialer
  • +Voicemail drop
  • +Email follow-up automation
  • +Local-presence dialing
  • +CRM integrations
  • +Call recording
  • +Mobile + desktop apps
  • +Customizable dispositions
30+ integrations
SalesforceHubSpotPipedriveZohoZapier
Geography supported
North America
Best fit
10-500 employees · Inside-sales reps
Editorial deep-dive

Read our full ranking of Auto Dialer Software

PhoneBurner ranks #5 in our editorial review of 10 auto dialer software platforms. The deep-dive covers methodology, comparison tables, decision matrix, migration scoring, and FAQs.

Read the full ranking

Closest alternatives in Auto Dialer Software

#4
JustCall
Modern unified-comms with auto-dialer + SMS + voice for Salesforce-anchored mid-market.
★ 4.3 public
#6
Aircall
Modern unified-comms platform with built-in auto-dialer and deep CRM integrations.
★ 4.3 public
#3
Nooks
AI parallel dialer with deep Gong/Chorus integration for modern PLG SDR teams.
★ 4.8 partial
Help the next buyer

Contribute your verified deal price

Pricing in B2B software is opaque because vendors want it that way. Verified buyer prices fix that, anonymously. Share what you actually paid for PhoneBurner; we’ll add it to the verified pricing dataset on this page (with company size band only, no identifying details).

Submit anonymously