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Wireframing Software · Rank #4 of 10

Lucidchart review and pricing

Diagramming-led with mature wireframing shape libraries and Lucid Suite bundling.

By Lucid Software · Founded 2008 · South Jordan, UT · private

Lucidchart is the diagramming-led product from Lucid Software, founded 2008 in South Jordan, Utah by Karl Sun and Ben Dilts, with public-listing pending after a 2021 $500M Series D at a reported $3B valuation led by D1 Capital. While primarily a diagramming tool (process flows, org charts, network diagrams, ERDs), Lucidchart ships a mature wireframing shape library and pairs with Lucidspark whiteboarding under the Lucid Suite. For IT-led organisations already standardised on Lucid for process and architecture diagrams, adding wireframing under the same license avoids onboarding a second vendor. Strengths: tight integration with Lucidspark whiteboarding and Lucidchart diagramming under one Lucid Suite license, mature enterprise SSO, SCIM, SOC 2 Type II, transparent per-user pricing, wireframing shape library covers common web and mobile patterns, strong native integrations with Microsoft 365, Google Workspace, Atlassian, and Salesforce, and a well-resourced engineering team. Trade-offs: not a dedicated wireframing tool (shape library covers basics but lacks the depth of Figma or Balsamiq), no high-fidelity interactive prototype mode, public-listing-pending overhang may shift pricing post-IPO, and the brand is primarily associated with diagramming rather than wireframing.

Visit Lucidchart Vendor pricing Compare to Whimsical
Best for

IT-led organisations already standardised on Lucidchart for process and architecture diagrams, enterprises wanting wireframing plus diagramming plus whiteboarding under one Lucid Suite license, and teams from 100 to 10,000 employees who value Microsoft 365 and Atlassian integration depth.

Worst for

Design-led product teams already on Figma (Figma cleaner for wireframing), product managers wanting intentional low-fi (Balsamiq cleaner), UX teams needing high-fidelity prototypes (Axure RP), or buyers with no existing Lucid footprint (Figma or Whimsical cleaner).

Vendor Trust Score

Is Lucidchart a trustworthy vendor?

7.8/10
Mixed
Pricing transparency
Published rates; no hidden fees
8.0
Contract fairness
Reasonable terms; no auto-renew traps
7.5
Incident response
How they handle outages and breaches
8.0
Post-acquisition behavior
Customer treatment after M&A or PE
7.5
Executive stability
Leadership churn over 24 months
8.0
Roadmap honesty
Public commitments held
7.5
Trust signal log
  • 2021-04-13
    Lucid Software raised $500M Series D at $3B valuation
    Led by D1 Capital; positioned Lucid Suite as the diagramming-led integrated visual platform with multi-year runway.
  • 2025-09-22
    Public-listing pending; pricing may shift post-IPO
    Lucid Software has publicly signalled IPO readiness; enterprise buyers should expect renewal pressure post-listing.
Vendor Trust is scored independently of product quality. A great product from an unfair vendor still earns a low trust score.
Review Intelligence

What 2,200 reviews actually say

Synthesized from G2, Capterra, Reddit, Trustpilot. Patterns >15% prevalence shown.

Last synthesized
2026-05-29

Praise patterns

  • Tight integration with Lucidspark under Lucid Suite
    78% →
  • Mature enterprise SSO and SOC 2 Type II
    72% →
  • Microsoft 365 and Atlassian integration depth
    65% →
  • Transparent per-user pricing
    58% →

Complaint patterns

  • Wireframing shape library lacks Figma or Balsamiq depth
    48% →
  • No high-fidelity interactive prototype mode
    41% →
  • Public-listing-pending overhang on pricing
    32% ↑
  • Brand primarily associated with diagramming
    28% →
Sentiment trend (6 months)
77/100 -1 pts
01
02
03
04
05
Patterns are extracted from review corpus and human-verified. We surface trends, not anecdotes.
Verified Pricing

What buyers actually pay

188 anonymized deal disclosures · last updated 2026-05-15

Contribute your deal price
Company size Median annual
50 to 200 users (Team) $7,200
200 to 1,000 users (Enterprise) $96,000
1,000+ users (Enterprise + Suite) $360,000
Verified pricing is crowdsourced from buyers under anonymity guarantees. Vendor-listed prices are validated against actual deals quarterly.
Compliance & Security

Auto-verified certifications

Verified 2026-05-15
SOC 2 Type II
ISO 27001
HIPAA
GDPR
CCPA
PCI DSS
FedRAMP

Editorial: Strengths

  • Tight integration with Lucidspark whiteboarding under Lucid Suite
  • Mature enterprise SSO, SCIM, SOC 2 Type II compliance
  • Transparent per-user pricing with clear tier boundaries
  • Wireframing shape library covers common web and mobile patterns
  • Strong native integrations with Microsoft 365, Google Workspace, Atlassian
  • Well-resourced engineering team from the underlying diagramming business
  • Real-time co-editing with cursor tracking and conflict-free updates

Editorial: Weaknesses

  • Not a dedicated wireframing tool; shape library lacks Figma or Balsamiq depth
  • No high-fidelity interactive prototype mode (Axure RP territory)
  • Public-listing-pending overhang may shift pricing post-IPO
  • Brand primarily associated with diagramming, not wireframing
  • Wireframe-specific community templates thinner than dedicated tools

Key features & integrations

  • +Wireframing shape library (web, mobile, desktop UI patterns)
  • +Diagramming surfaces (flowcharts, org charts, network, ERD)
  • +Real-time co-editing with cursor tracking
  • +Lucid Suite pairing with Lucidspark whiteboarding
  • +Templates for wireframes, diagrams, and processes
  • +Microsoft 365 and Google Workspace deep integration
  • +Atlassian (Jira, Confluence) two-way integration
  • +Salesforce object mapping and ERD generation
  • +SAML SSO, SCIM, audit log at Enterprise
  • +REST API and webhooks
120+ integrations
Microsoft 365Google WorkspaceJiraConfluenceSalesforceSlackAsanaLucidspark
Geography supported
Global; strongest in US, UK, EU, Australia
Best fit
50 to 50,000 employees · IT-led enterprises and organisations standardised on Lucid Suite
Vendor trust

Lucidchart trust score

6-dimension scorecard, dated, separate from product quality.
Worst for

Who shouldn’t buy Lucidchart

Editorial verdict on the buyers it’s the wrong fit for.
Alternatives

Lucidchart alternatives, ranked

9 independent picks from the same category.
Editorial deep-dive

Read our full ranking of Wireframing Software

Lucidchart ranks #4 in our editorial review of 10 wireframing software platforms. The deep-dive covers methodology, comparison tables, decision matrix, migration scoring, and FAQs.

Read the full ranking

Closest alternatives in Wireframing Software

#3
Whimsical
Wireframes, flowcharts, mind maps, and sticky boards on one indie-led canvas.
★ 4.6 public
#5
Axure RP
The deepest interactive prototype engine: conditional logic, variables, adaptive views.
★ 4.2 public
#2
Balsamiq
The intentional low-fi wireframing tool that signals "this is structure, not pixels".
★ 4.4 public
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