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Marketing Automation Software · Rank #10 of 10

EngageBay review and pricing

Free unified marketing + sales + CRM for very small business.

By EngageBay Software, Inc. · Founded 2017 · Wilmington, DE · private

EngageBay is the unified marketing automation + CRM + sales + service platform for very small businesses that find HubSpot overbuilt. Free tier with real functionality. Trade-offs: feature depth limited, brand recognition low, Support response times vary.

Visit EngageBay Vendor pricing Compare to Ortto (formerly Autopilot)
Best for

Solo entrepreneurs, freelancers, and very small businesses (1-25 employees) wanting unified marketing + CRM without HubSpot pricing.

Worst for

Companies above 50 employees, anyone needing sophisticated automation, or buyers wanting strong brand recognition.

Vendor Trust Score

Is EngageBay a trustworthy vendor?

8.3/10
High trust
Pricing transparency
Published rates; no hidden fees
9.0
Contract fairness
Reasonable terms; no auto-renew traps
8.5
Incident response
How they handle outages and breaches
7.5
Post-acquisition behavior
Customer treatment after M&A or PE
8.5
Executive stability
Leadership churn over 24 months
8.0
Roadmap honesty
Public commitments held
8.0
Trust signal log
  • 2025-08-15
    Free tier remained at 15 users; no rug-pull
Vendor Trust is scored independently of product quality. A great product from an unfair vendor still earns a low trust score.
Review Intelligence

What 280 reviews actually say

Synthesized from G2, Capterra, Reddit, Trustpilot. Patterns >15% prevalence shown.

Last synthesized
2026-04-29

Praise patterns

  • Free tier with real functionality
    78% →
  • Unified marketing + sales + service at low cost
    71% →
  • Lowest entry pricing
    64% →

Complaint patterns

  • Feature depth limited
    51% →
  • Brand recognition low
    41% →
  • Customer support variable
    38% →
Sentiment trend (6 months)
86/100 +2 pts
11
12
01
02
03
04
Patterns are extracted from review corpus and human-verified. We surface trends, not anecdotes.
Verified Pricing

What buyers actually pay

47 anonymized deal disclosures · last updated 2026-04-30

Contribute your deal price
Company size Median annual
5-25 employees $360
Verified pricing is crowdsourced from buyers under anonymity guarantees. Vendor-listed prices are validated against actual deals quarterly.
Compliance & Security

Auto-verified certifications

Verified 2026-04-15
SOC 2 Type II
ISO 27001
HIPAA
GDPR
CCPA
PCI DSS
FedRAMP

Editorial: Strengths

  • Free tier with real functionality (15 users)
  • Unified marketing + sales + service
  • Lowest entry pricing in B2B MAP category
  • Made for solo entrepreneurs and very small businesses
  • Founder-led, privately held

Editorial: Weaknesses

  • Feature depth limited
  • Brand recognition low
  • Support is hit-or-miss
  • AI features less mature
  • Best-fit ceiling around 100 employees

Key features & integrations

  • +Marketing automation
  • +CRM with deal pipelines
  • +Email campaigns
  • +Live chat
  • +Forms and landing pages
  • +Lead scoring
  • +Service desk
  • +Mobile apps
100+ integrations
StripeSlackGoogle WorkspaceMailchimpZapier
Geography supported
Global
Best fit
1–50 employees · Solo entrepreneurs and very small businesses
Vendor trust

EngageBay trust score

6-dimension scorecard, dated, separate from product quality.
Worst for

Who shouldn’t buy EngageBay

Editorial verdict on the buyers it’s the wrong fit for.
Alternatives

EngageBay alternatives, ranked

9 independent picks from the same category.
Editorial deep-dive

Read our full ranking of Marketing Automation Software

EngageBay ranks #10 in our editorial review of 10 marketing automation software platforms. The deep-dive covers methodology, comparison tables, decision matrix, migration scoring, and FAQs.

Read the full ranking

Closest alternatives in Marketing Automation Software

#9
Ortto (formerly Autopilot)
Modern SaaS marketing with strong customer journey UX.
★ 4.4 public
#8
Iterable
Enterprise cross-channel lifecycle marketing.
★ 4.4 opaque
#7
Customer.io
Behavioral B2B SaaS lifecycle marketing.
★ 4.4 partial
Help the next buyer

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Pricing in B2B software is opaque because vendors want it that way. Verified buyer prices fix that, anonymously. Share what you actually paid for EngageBay; we’ll add it to the verified pricing dataset on this page (with company size band only, no identifying details).

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