Budget-conscious SMB and mid-market (10-500 employees) wanting one tool for projects + docs + chat at lowest price.
Teams prioritizing UX over features (Asana wins), large enterprise (performance issues), or anyone needing best-in-class single feature.
Is ClickUp a trustworthy vendor?
- 2025-04-22Customer support quality flagged in recent G2 reviews
- 2024-11-15ClickUp Brain AI included on most paid tiers
What 9,840 reviews actually say
Synthesized from G2, Capterra, Reddit, Trustpilot. Patterns >15% prevalence shown.
Praise patterns
- Most features at lowest price84% →
- One platform for projects + docs + chat71% →
- Generous free tier64% →
Complaint patterns
- Feature density creates UX complexity71% →
- Performance lags at scale51% ↑
- Customer support quality flagged47% ↑
- Onboarding curve steeper than Asana38% →
What buyers actually pay
287 anonymized deal disclosures · last updated 2026-04-30
| Company size | Median annual |
|---|---|
| 10-50 users | $1,680 |
| 50-200 users | $8,400 |
Auto-verified certifications
Editorial: Strengths
- Most features in the category at lowest price
- One platform for projects + docs + whiteboards + chat + time tracking
- Right call for budget-conscious teams
- Custom views (List, Board, Timeline, Gantt, Mind Map)
- ClickUp Brain AI included
- Generous free tier
Editorial: Weaknesses
- Feature density creates UX complexity
- Performance lags at scale (1,000+ tasks)
- Customer support quality flagged in recent reviews
- Onboarding curve steeper than Asana
- Mobile app less polished than Monday
Key features & integrations
- +Tasks with custom statuses
- +Custom views (15+)
- +ClickUp Brain AI
- +Docs and whiteboards
- +Time tracking
- +Goals and OKRs
- +Forms and approvals
- +1,000+ integrations
ClickUp trust score
6-dimension scorecard, dated, separate from product quality.
Who shouldn’t buy ClickUp
Editorial verdict on the buyers it’s the wrong fit for.
ClickUp alternatives, ranked
9 independent picks from the same category.
Read our full ranking of Project Management Software
ClickUp ranks #3 in our editorial review of 10 project management software platforms. The deep-dive covers methodology, comparison tables, decision matrix, migration scoring, and FAQs.
Read the full rankingClosest alternatives in Project Management Software
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