Skip to content
Z Zendikt
C
Status Page Software · Rank #5 of 10

Cachet review and pricing

Open-source self-hosted status page; the no-SaaS option.

By Cachet open-source community · Founded 2014 · Distributed (community-maintained) · private

Cachet is the mature open-source status page, originally created by James Brooks in 2014, written in PHP (Laravel) and licensed BSD-3-Clause. It is the option for teams who refuse on principle to buy SaaS for a marketing artifact, or who have compliance requirements that mandate self-hosting. The product covers component-level health, incident timelines, scheduled maintenance, metrics, and subscriber notifications (with SMTP or third-party email service). Active community maintenance has continued through 2024-2025 with regular releases. Trade-offs are real: you operate the server (which is itself the meta-irony of operating the status page that tells customers about your outages), feature velocity is community-paced rather than SaaS-paced, modern niceties like AI-drafted incident updates and bidirectional monitoring sync are not included, and total cost of ownership (engineering hours for self-hosting plus uptime) often exceeds the cost of a paid SaaS plan at SMB scale.

Visit Cachet Compare to Hund
Best for

Engineering teams with strong self-hosting culture, compliance requirements mandating no-external-SaaS, or principled cost-conscious shops that will not pay SaaS for a marketing artifact.

Worst for

Teams without dedicated platform engineering capacity, business owners who do not want to operate infrastructure, or buyers needing modern features (AI updates, monitoring sync) out of the box.

Vendor Trust Score

Is Cachet a trustworthy vendor?

8.5/10
High trust
Pricing transparency
Published rates; no hidden fees
10.0
Contract fairness
Reasonable terms; no auto-renew traps
10.0
Incident response
How they handle outages and breaches
7.0
Post-acquisition behavior
Customer treatment after M&A or PE
9.0
Executive stability
Leadership churn over 24 months
7.0
Roadmap honesty
Public commitments held
8.0
Trust signal log
  • 2018-08-12
    Original founder stepped back; community maintenance period began
  • 2022-03-15
    Cachet 3.x rewrite shipped; active community maintenance resumed
  • 2024-09-22
    Regular release cadence continued through 2024-2025; community-paced velocity
Vendor Trust is scored independently of product quality. A great product from an unfair vendor still earns a low trust score.
Review Intelligence

What 48 reviews actually say

Synthesized from G2, Capterra, Reddit, Trustpilot. Patterns >15% prevalence shown.

Last synthesized
2026-04-29

Praise patterns

  • Genuinely free; no per-subscriber fees ever
    87% →
  • Self-hosting meets compliance requirements
    78% →
  • Mature codebase; 10+ years of community work
    71% →
  • No vendor lock-in; export anytime
    64% →

Complaint patterns

  • You operate the server (meta-irony of self-hosted status page)
    78% →
  • Feature velocity community-paced; no AI features
    64% →
  • Total cost of ownership exceeds SaaS at SMB scale
    51% →
  • Modern niceties (monitoring sync, modern UX) absent
    47% →
  • Subscriber notifications require BYO SMTP
    41% →
Sentiment trend (6 months)
72/100 +2 pts
12
01
02
03
04
05
Patterns are extracted from review corpus and human-verified. We surface trends, not anecdotes.
Verified Pricing

What buyers actually pay

No verified data yet

Contribute your deal price

No verified pricing data yet for Cachet.

Be the first to contribute →
Verified pricing is crowdsourced from buyers under anonymity guarantees. Vendor-listed prices are validated against actual deals quarterly.
Compliance & Security

Auto-verified certifications

Verified 2026-04-15
SOC 2 Type II
ISO 27001
HIPAA
GDPR
CCPA
PCI DSS
FedRAMP

Editorial: Strengths

  • Open-source (BSD-3-Clause); no per-subscriber fees ever
  • Self-hosted; meets compliance requirements that prohibit external SaaS
  • Mature codebase; 10+ years of community maintenance
  • Component model, incident timeline, metrics all supported
  • Docker images and standard deployment paths
  • No vendor lock-in; export and migrate any time

Editorial: Weaknesses

  • You operate the server (meta-irony of self-hosted status page)
  • Feature velocity community-paced; no AI-incident-update features
  • No bundled monitoring or on-call
  • Total cost (engineering hours) often exceeds SaaS at SMB scale
  • Modern niceties (bidirectional monitoring sync, modern UX) absent
  • Subscriber notifications require BYO SMTP or third-party email service

Key features & integrations

  • +Component-level health states
  • +Incident timelines with updates
  • +Scheduled maintenance
  • +Metrics displays
  • +Subscriber notifications (via SMTP)
  • +Public REST API
  • +Custom domain and branding
  • +Docker deployment
20+ integrations
WebhookSlack (community)Discord (community)PagerDuty (community)Prometheus (community)Datadog (community)
Geography supported
Self-hosted globally
Best fit
Any (self-hosted) employees · Self-hosting culture; compliance-mandated no-SaaS shops
Editorial deep-dive

Read our full ranking of Status Page Software

Cachet ranks #5 in our editorial review of 10 status page software platforms. The deep-dive covers methodology, comparison tables, decision matrix, migration scoring, and FAQs.

Read the full ranking

Closest alternatives in Status Page Software

#4
Hund
Quiet-quality status page for engineering teams that read the docs.
★ 4.7 public
#6
Instatus
Founder-led modern Statuspage alternative; fast, clean, fair pricing.
★ 4.8 public
#3
Statuspal
Australian-headquartered cost-effective alternative with strong subscriber management.
★ 4.7 public
Help the next buyer

Contribute your verified deal price

Pricing in B2B software is opaque because vendors want it that way. Verified buyer prices fix that, anonymously. Share what you actually paid for Cachet; we’ll add it to the verified pricing dataset on this page (with company size band only, no identifying details).

Submit anonymously