Microsoft Teams-anchored shops (incident.io better Teams support), large enterprises (PagerDuty better scale), or buyers needing the broadest integration count.
Engineering teams (50-2,000 engineers) deeply committed to Slack as primary communication surface, wanting Slack-native incident management without a separate web UI as the daily driver.
Why we say this
Editorial pulled these weaknesses from Rootly’s product card in our Top 10 Incident Management / On-Call Software for 2026:
- ! Weaker outside Slack (web UI secondary)
- ! Microsoft Teams support lags Slack
- ! Smaller integration ecosystem (~150)
- ! Direct competition with incident.io is intense
- ! Enterprise scale less battle-tested
- ! Brand awareness lower than PagerDuty / incident.io
If Rootly is wrong for you, consider these instead
Same Incident Management & On-Call Software category, different best-fit buyer.
Best for
Cost-conscious mid-market (100-2,000 employees) wanting full incident lifecycle at 40-60% PagerDuty pricing, especially India / APAC-anchored shops.
See full profile →Best for
Mid-market and enterprise (200-50,000 employees) with complex on-call geometry across many teams and services who need the broadest integration ecosystem and battle-tested reliability.
See full profile →Best for
High-velocity software shops (50-5,000 engineers) who want a modern Slack-native AI-first incident workflow and are willing to pay fair-but-not-cheap pricing for product quality.
See full profile →Related editorial
Last updated 2026-05-09. Editorial verdict based on the published Top 10 Incident Management / On-Call Software for 2026 ranking. Disagree? Tell us.