Stitch vendor trust score

Verdict

Stitch's vendor trust profile warrants caution. Below-average dimensions need explicit mitigation language in the contract.

Vendor Trust Score

Is Stitch a trustworthy vendor?

6.0/10

Mixed

Pricing transparency

Published rates; no hidden fees

8.0

Contract fairness

Reasonable terms; no auto-renew traps

7.0

Incident response

How they handle outages and breaches

5.5

Post-acquisition behavior

Customer treatment after M&A or PE

4.5

Executive stability

Leadership churn over 24 months

5.5

Roadmap honesty

Public commitments held

5.5

Trust signal log

2018-11-13

Stitch acquired by Talend for $60M
2021-03-10

Talend taken private by Thoma Bravo for $2.4B
2023-03-29

Talend (with Stitch) acquired by Qlik under Thoma Bravo

Combined entity put both Stitch and Talend under one PE parent; orphaned-product concerns surfaced in customer forums shortly after.
2025-04-22

Customer-support response degradation flagged repeatedly in industry forums

r/dataengineering and G2 reviews surfaced consistent post-acquisition service complaints across both Stitch and Talend.

Vendor Trust is scored independently of product quality. A great product from an unfair vendor still earns a low trust score.

Trust is separate from product quality. A vendor can ship great software and treat customers badly — or vice versa. We score the two independently.
8.0+/10: strong. Few concerns at renewal or procurement.
6.5–7.9: mixed. Negotiate hard on the lowest dimensions; monitor across the contract term.
5.0–6.4: cautious. Add explicit mitigation language to the master agreement.
Below 5.0: concerning. Treat this as a contracted-risk evaluation, not a product-fit evaluation.
Updates: we re-verify scoring quarterly. Material trust events (acquisitions, breaches, leadership change, hostile contract terms) get logged on the timeline above.

Last updated 2026-05-10. Scoring methodology: editorial standards. Disagree? Tell us.