Lacework vendor trust score

Verdict

Lacework's vendor trust profile warrants caution. Below-average dimensions need explicit mitigation language in the contract.

Vendor Trust Score

Is Lacework a trustworthy vendor?

6.0/10

Mixed

Pricing transparency

Published rates; no hidden fees

5.5

Contract fairness

Reasonable terms; no auto-renew traps

6.5

Incident response

How they handle outages and breaches

7.0

Post-acquisition behavior

Customer treatment after M&A or PE

5.5

Executive stability

Leadership churn over 24 months

5.5

Roadmap honesty

Public commitments held

6.0

Trust signal log

2021-11-18

Series D raised $1.3B at $8.3B valuation, largest cybersecurity Series D in history
2022-05-26

First major layoff round disclosed; ~20% of staff cut as growth slowed
2023-08-15

Second layoff round disclosed; valuation reportedly cut significantly in down-round talks
2024-06-03

Acquired by Fortinet at reported $150M-$200M, roughly 2-3% of 2021 $8.3B peak
2024-09-22

Rebranded as FortiCNAPP within Fortinet portfolio; integration roadmap incomplete
2025-04-22

New buyer evaluation reportedly paused pending Fortinet integration clarity

Vendor Trust is scored independently of product quality. A great product from an unfair vendor still earns a low trust score.

Trust is separate from product quality. A vendor can ship great software and treat customers badly — or vice versa. We score the two independently.
8.0+/10: strong. Few concerns at renewal or procurement.
6.5–7.9: mixed. Negotiate hard on the lowest dimensions; monitor across the contract term.
5.0–6.4: cautious. Add explicit mitigation language to the master agreement.
Below 5.0: concerning. Treat this as a contracted-risk evaluation, not a product-fit evaluation.
Updates: we re-verify scoring quarterly. Material trust events (acquisitions, breaches, leadership change, hostile contract terms) get logged on the timeline above.

Last updated 2026-05-09. Scoring methodology: editorial standards. Disagree? Tell us.