United States verdict (TL;DR)
Verified 2026-05-18Zoom is the US share leader at SMB and mid-market, with AI Companion bundled across paid tiers at no incremental cost. Microsoft Teams wins US enterprise consolidation through M365 E3/E5 bundle economics: the meeting product is below Zoom on raw quality but no CIO justifies a separate Zoom contract when E3 already includes Teams. Google Meet is the default inside Google Workspace shops. Webex holds on at Cisco-anchored US enterprises and federal agencies (FedRAMP Authorized). RingCentral and Dialpad compete on UCaaS consolidation. Around is still operating but with wind-down uncertainty. BlueJeans was sunset in February 2024. CCPA/state privacy and HIPAA BAA requirements are the compliance dividers in US video conferencing procurement.
Picks for United States
- US SMB and mid-market (10-2,000 employees): zoom Share leader with largest installed base. AI Companion bundled at no extra cost. Best reliability and audio quality at SMB scale. Default when no Microsoft 365 E3/E5 mandate exists.
- US Microsoft 365 E3/E5 enterprise: microsoft-teams Bundled into M365 E3/E5 at effectively $0 incremental for meetings. CIO bundle math wins almost every US enterprise renewal conversation. Copilot AI included at E5.
- US Google Workspace shops: google-meet Bundled into every Google Workspace plan. Gemini AI summaries and translated captions native. Lowest friction for Google-anchored US organizations.
- US Cisco-anchored enterprise and federal agencies: webex FedRAMP Authorized. Cisco hardware codec stack (Room Bar Pro, Webex AI Codec). Required when Cisco networking is the standard and FedRAMP authorization is mandatory.
- US AI-anchored UCaaS (calls + meetings + messaging unified): dialpad-meetings Best when evaluating Dialpad UC suite for unified voice + meetings. AI transcription and action items native across calls and meetings. Not a standalone meetings play.
- US browser-based no-download for external meetings: whereby Browser-first, zero client install. Best for US SaaS companies embedding video in their product or running low-friction external meetings without Zoom account requirements.
- US open-source or privacy-first self-host: jitsi Apache 2.0 open-source, self-hostable. Best for US healthcare or legal firms needing video infrastructure under their own control without a cloud vendor BAA dependency.
How the video conferencing market looks in United States
The US is the home market of every video conferencing category leader and the deepest installed base globally. Zoom, Microsoft Teams, Google Meet, and Webex all have their headquarters, primary engineering, and deepest enterprise relationships in the US.
The defining dynamic in US video conferencing in 2026 is the M365 bundle math. For any US organization already paying for Microsoft 365 E3 or E5, Microsoft Teams meetings are included at $0 incremental. With US M365 E3 penetration deep into the enterprise and growing in mid-market, the total addressable market for standalone meeting products is structurally contracting. Zoom is responding with Zoom Phone (UCaaS), Zoom Contact Center, and AI Companion as the next differentiation layer. The strategic question for US Zoom customers at renewal in 2026 is not "is Zoom good?" but "are we also paying for M365 and using Teams for half our meetings?"
Google Meet has closed the feature gap significantly with Gemini AI integration in 2024-2025: real-time translated captions in 65+ languages, Gemini-generated meeting summaries, and intelligent noise cancellation now ship in standard Workspace plans. For US companies already on Google Workspace Business or Enterprise, Meet is the rational choice.
Webex is the Cisco-anchored holdout. US federal agencies and defense contractors running FedRAMP workloads or Cisco networking infrastructure have structural reasons to stay on Webex. FedRAMP Authorized status, Cisco hardware codec integration, and deep AI codec capabilities for room-system deployments keep Webex relevant in a narrow but real segment.
CCPA (California Consumer Privacy Act, CPRA 2023 amendment) affects US video conferencing primarily around call recording consent (California two-party consent law) and the handling of personal data in AI-generated meeting transcripts and summaries. HIPAA BAAs are available from Zoom (Business/Enterprise), Microsoft Teams, Google Meet (Workspace Enterprise), and Webex for US healthcare organizations.
HIPAA BAA: Zoom (Business and Enterprise tiers), Microsoft Teams (M365 Business Standard and above), Google Meet (Workspace Enterprise), and Webex offer BAAs for US healthcare-covered entities; Jitsi self-hosted can be run in a HIPAA-compliant configuration with appropriate controls. CCPA/CPRA: AI-generated meeting transcripts and summaries contain personal data; US video conferencing vendors must honor deletion-on-request for recorded meeting content. California two-party consent law requires all parties to consent to call recording; most enterprise video platforms include consent announcements or recording indicators. FedRAMP: Webex (FedRAMP Authorized), Microsoft Teams (FedRAMP High via GCC High), Google Meet (FedRAMP Moderate via Google Workspace for Government), Zoom (FedRAMP Moderate via Zoom for Government); required for US federal agency use. SOC 2 Type 2 and ISO 27001 are table-stakes for US enterprise procurement; all ranked products except Jitsi (self-hosted) carry both.
Quick comparison, ranked for United States
| Product | Best for | Starts at | 10-emp/mo* | Pricing | G2 | Geo |
|---|---|---|---|---|---|---|
| 1 Zoom | SMB to enterprise; share leader at SMB and mid-market | $0 | $0 | 4.5 | Global; strongest in US, EMEA, APAC, LATAM | |
| 2 Microsoft Teams | Mid-market to global enterprise on Microsoft 365 | $4/emp | $40 | 4.4 | Global; mirrors Microsoft 365 footprint | |
| 3 Google Meet | Google Workspace organizations, education, SMB to mid-market | $7/emp | $70 | 4.6 | Global; mirrors Google Workspace footprint | |
| 4 Webex Meetings | Cisco-anchored enterprises and regulated industries | $0 | $0 | 4.3 | Global; strongest in US, EU, APAC, government / federal | |
| 5 GoTo Meeting | Mid-market organizations | $12/emp | $120 | 4.2 | Global; strongest in US, UK, EU | |
| 8 Dialpad Meetings | SMB to mid-market organizations consolidating into Dialpad UC | $0 | $0 | 4.4 | Global; strongest in US, UK, Australia, Canada | |
| 7 Whereby | SMB to mid-market external-meetings, product builders embedding video | $0 | $0 | 4.6 | Global; strongest in EU, US, Nordic markets | |
| 6 Around | Distributed remote-first design and engineering teams | $0 | $0 | 4.6 | Global; strongest in US, EU, distributed remote-first orgs | |
| 9 BlueJeans (Discontinued) | Product no longer available for purchase | Quote | - | 4.3 | N/A, sunset | |
| 10 Jitsi Meet | Privacy-first orgs, EU public sector, education, product builders | $0 | $0 | 4.3 | Global; strongest in EU, education, government, privacy-first orgs |
*10-employee monthly cost = base fee + (per-employee ร 10) using the lowest published tier. For opaque-pricing vendors, no value is shown.
What buyers in United States actually pay
Median annual deal size by employee band, in USD. Crowdsourced from anonymized buyer disclosures.
| Product | Employee band | Median annual (USD) | Sample | Notes |
|---|---|---|---|---|
| Zoom | 10-200 employees | $2,640 | 218 | Zoom Business; per-host annual; USD |
| Zoom | 200-2,000 employees | $38,400 | 178 | Zoom Business/Enterprise; per-host; annual |
| Microsoft Teams | 200-10,000 employees (M365 E3) | $43,200 | 142 | M365 E3 at $36/user/month; Teams meetings included; 100-seat sample |
| Google Meet | 50-500 employees (Workspace Business) | $9,600 | 124 | Google Workspace Business Standard $12/user/month; Meet included |
| Webex Meetings | 200-5,000 employees | $32,400 | 74 | Webex Suite; Cisco enterprise discount common; USD |
| Dialpad Meetings | 50-500 employees | $12,000 | 61 | Dialpad Business UC; meetings included in UC bundle |
| Whereby | 10-100 employees | $1,560 | 88 | Whereby Business; per-host; USD annual |
United States-built or United States-strong vendors worth knowing
Not yet ranked in our global top 10, but credible options for United States buyers and worth a shortlist.
Dialpad
Visit โSan Francisco-built UCaaS platform integrating calls, meetings, and messaging with native AI transcription. The US SMB-to-mid-market UCaaS alternative to Zoom Phone + Meetings. Strong for US companies wanting one vendor for voice + video.
RingCentral
Visit โBelmont, CA. US UCaaS leader with RingCentral Video included in all plans. Dominant in US SMB voice + meetings combined. Less differentiated on video-only than Zoom but stronger on UCaaS telephony depth.
Global picks that don't fit here
- BlueJeans (Discontinued)Sunset by Verizon on February 28, 2024. Service is no longer operational. Included in ranking for category-history transparency only. Any remaining legacy customers must migrate immediately.
All 10, ranked for United States
Same intelligence as the global ranking, vendor trust, review patterns, verified pricing, compliance, reordered for the United States market.
Zoom
Share leader, commoditized basic meetings, real moat is Zoom Phone cross-sell.
Zoom Meetings remains the share leader in video conferencing for SMB and mid-market. Zoom Communications (NASDAQ:ZM) went public in 2019, peaked near $568 in October 2020 during the pandemic, and has since reset to a steady-state $60-80/share collaboration vendor with material AI investment. The core meetings product covers one-to-fifty meetings, large meeting tiers up to 1,000 participants, breakout rooms, polls, recording, and AI Companion (transcripts, summaries, action items, Q&A clustering, real-time chat coaching). Strengths: largest installed base in the category, lowest friction for Zoom-anchored organizations, AI Companion bundled at no incremental cost across paid tiers, genuinely best-in-class meeting reliability and audio / video quality at scale, and aggressive 2024-2025 AI feature velocity. Best fit for SMB and mid-market organizations (10-2,000 employees) where Zoom is already the de facto meeting tool, and especially for buyers also evaluating Zoom Phone for unified communications. Trade-offs: the meeting product itself is increasingly commoditized (every leader now has bundled AI transcription and summaries), Zoom is no longer growing meeting seats meaningfully, the AI Companion bundle accelerates the commoditization, and for any organization already paying for Microsoft 365 E3 or E5 the Teams bundle math is structurally hard to beat. The strategic moat in 2026 is no longer the meeting product, it is Zoom Phone (UCaaS) cross-sell and Zoom Contact Center.
SMB and mid-market organizations (10-2,000 employees) where Zoom is the de facto meeting tool, and buyers also evaluating Zoom Phone for unified communications consolidation.
Microsoft 365 E3 / E5 enterprises (Teams bundle math wins), Google Workspace shops (Google Meet lower friction), or buyers wanting a non-US data residency default (Whereby and Jitsi self-host better).
Strengths
- Largest installed base in video conferencing
- Best-in-class meeting reliability and audio / video quality
- AI Companion bundled at no incremental cost
- Continuous AI feature velocity since 2024
- Lowest friction for Zoom-anchored organizations
- Strong global infrastructure and CDN footprint
- Zoom Phone cross-sell for UCaaS consolidation
- Massive integration ecosystem (Salesforce, Slack, Microsoft 365, Google Workspace)
Weaknesses
- Meeting product increasingly commoditized
- No longer growing meeting seats meaningfully
- Microsoft 365 bundle math structurally hard to beat for E3 / E5 customers
- AI Companion bundle accelerates commoditization
- Standalone meeting product no longer a strategic moat
- Enterprise compliance posture strong but Microsoft / Cisco match it
Pricing tiers
public- Zoom BasicUp to 100 participants, 40-minute meeting limit on group calls, free$0 /mo
- Zoom ProUp to 100 participants, 30-hour meetings, AI Companion, cloud recording 5GB$14.99 /mo
- Zoom BusinessUp to 300 participants, SSO, managed domains, transcripts$21.99 /mo
- Zoom Business PlusAdds Zoom Phone regional unlimited, translation$26.99 /mo
- Zoom EnterpriseUp to 1,000 participants, unlimited cloud storage, custom contractsQuote
- ยท Large meeting add-on (500 / 1,000 participants) priced separately
- ยท Cloud recording above included quota
- ยท Zoom Phone, Contact Center, Whiteboard priced separately
- ยท AI Companion premium features at higher tiers
- ยท Annual billing required for advertised pricing
Key features
- +Meetings up to 1,000 participants (Enterprise)
- +AI Companion (transcripts, summaries, action items)
- +Breakout rooms, polls, Q&A
- +Cloud and local recording with searchable transcripts
- +Persistent chat and Zoom Whiteboard
- +Zoom Phone (UCaaS) cross-sell
- +Zoom Rooms hardware ecosystem
- +Native integration with Salesforce, Slack, Microsoft 365, Google Workspace
- +Real-time translation in 30+ languages
Microsoft Teams
The Microsoft 365 bundle is the most important fact in enterprise video conferencing.
Microsoft Teams is the enterprise consolidation play in video conferencing. Launched November 2017 as the successor to Skype for Business, Teams is bundled into Microsoft 365 E3 and E5 (and most Business plans), which means the unit economics of buying a separate meeting platform are structurally untenable for any organization already paying for Microsoft 365. Microsoft (NASDAQ:MSFT) reported Teams crossing 320M+ monthly active users by 2024 and the 2023 EU regulatory unbundling (Microsoft was forced to offer Microsoft 365 without Teams in the EU as a result of Slack and Salesforce competition complaints) confirmed how strategic the bundle is. The product covers one-to-many meetings up to 1,000 participants (10,000+ in webinar / view-only mode), persistent chat and channels, file collaboration on SharePoint / OneDrive, voice via Teams Phone, and Copilot AI (transcription, summarization, action items, meeting recap, real-time translation). Strengths: bundled pricing for Microsoft 365 customers (effectively $0 incremental for meetings), deep integration with Outlook, SharePoint, OneDrive, Office apps, Copilot AI integrated across the Microsoft 365 stack, enterprise compliance posture (FedRAMP High, HIPAA, SOC 2, ISO 27001), and aggressive AI feature velocity in 2024-2025. Best fit for any organization on Microsoft 365 E3 or E5, and especially for enterprises consolidating UC into Microsoft. Trade-offs: the meeting product itself is below Zoom on raw quality (audio fidelity, screen-share latency, large-meeting reliability), the UX is busier and less learnable than Zoom or Google Meet, the chat / channels / files surface area makes Teams cognitively heavier than a meeting-only tool, and outside Microsoft 365 ecosystems Teams is structurally less compelling (the bundle is the moat).
Microsoft 365 E3 / E5 enterprises (200+ employees) consolidating UC into Microsoft and prioritizing bundle economics, Copilot AI integration, and enterprise compliance.
Organizations not on Microsoft 365 (Zoom or Google Meet better), buyers prioritizing best-in-class meeting product over bundle economics (Zoom better), or teams wanting a lightweight meeting-only tool (Around / Whereby better).
Strengths
- Bundled pricing for Microsoft 365 E3 / E5 (effectively $0 incremental)
- Deep integration with Outlook, SharePoint, OneDrive, Office apps
- Copilot AI integrated across Microsoft 365 stack
- FedRAMP High and enterprise compliance posture
- Aggressive 2024-2025 AI feature velocity
- Persistent chat, channels, and file collaboration in one app
- Teams Phone for UCaaS consolidation
- Microsoft strategic priority and predictable roadmap funding
Weaknesses
- Meeting product below Zoom on raw quality
- UX busier and less learnable than Zoom or Google Meet
- Chat / channels surface area makes app cognitively heavy
- Outside Microsoft 365 the value proposition collapses
- Onboarding non-Microsoft 365 guests less smooth
- Notification noise reported as a top complaint
Pricing tiers
public- Teams EssentialsStandalone Teams meetings; up to 300 participants, no Office apps$4 /emp/mo
- Microsoft 365 Business BasicIncludes Teams meetings, Outlook, web Office, SharePoint, OneDrive$7.2 /emp/mo
- Microsoft 365 Business StandardAdds desktop Office apps$15 /emp/mo
- Microsoft 365 E3Enterprise tier with Teams, Office, SharePoint, advanced security$36 /emp/mo
- Microsoft 365 E5Adds Teams Phone, advanced compliance, Power BI Pro, Copilot eligibility$57 /emp/mo
- ยท Microsoft 365 Copilot $30/user/month add-on
- ยท Teams Phone calling plans priced separately
- ยท Premium meeting features (large meetings, webinars) tier-gated
- ยท EU customers can buy Microsoft 365 without Teams under 2023 unbundling, but most do not
Key features
- +Meetings up to 1,000 participants (10,000+ in webinar mode)
- +Persistent chat and channels
- +Microsoft 365 Copilot AI (summaries, action items, recap)
- +Deep Outlook / SharePoint / OneDrive integration
- +Teams Phone for UCaaS
- +Real-time translation and live captions
- +Whiteboard, breakout rooms, polls
- +Together Mode and Front Row layouts
- +Mature compliance and eDiscovery
Google Meet
Google Workspace bundled video meetings with aggressive 2025 Gemini AI feature velocity.
Google Meet is the meeting product bundled into Google Workspace. Originally launched as Hangouts Meet in 2017 and rebranded to Google Meet in 2020 during the pandemic, the product covers one-to-many meetings up to 1,000 participants (Enterprise tier), with deep Gmail / Google Calendar / Google Drive integration and aggressive 2024-2025 Gemini AI feature velocity (auto note-taking, summarization, real-time translated captions in 60+ languages, "take notes for me," meeting recap). Strengths: bundled into Google Workspace at no incremental cost, browser-first attendance with no install required, aggressive Gemini AI feature velocity in 2025, real-time translated captions strongest in category, deep Gmail / Calendar / Drive integration, simpler UX than Microsoft Teams, and strong enterprise compliance (SOC 2, ISO 27001, HIPAA via BAA). Best fit for any organization on Google Workspace, especially education, lifestyle SMB, and modern mid-market shops. Trade-offs: enterprise feature gaps versus Teams (less deep ecosystem integration outside Google, smaller third-party integration count, weaker UC story versus Teams Phone or Zoom Phone), Google Workspace adoption lower than Microsoft 365 in regulated and large enterprises, and the strategic priority of Meet inside Alphabet has historically been less stable than Microsoft Teams or Zoom Meetings (Hangouts โ Meet rebrand legacy).
Google Workspace-anchored organizations (10-5,000 employees), education sector, and tech-forward SMB and mid-market valuing simple UX and aggressive Gemini AI feature velocity.
Microsoft 365 enterprises (Teams bundle wins), buyers needing best-in-class meeting product (Zoom better), or organizations needing deep UCaaS integration (Microsoft Teams Phone or Zoom Phone better).
Strengths
- Bundled into Google Workspace at no incremental cost
- Browser-first attendance (no install required)
- Aggressive 2025 Gemini AI feature velocity
- Real-time translated captions in 60+ languages
- Deep Gmail / Calendar / Drive integration
- Simpler UX than Microsoft Teams
- Strong enterprise compliance (SOC 2, ISO 27001, HIPAA via BAA)
- Education-tier presence for K-12 and higher ed
Weaknesses
- Enterprise feature gaps versus Microsoft Teams
- Smaller third-party integration count than Teams or Zoom
- Weaker UC story (no Google equivalent of Teams Phone or Zoom Phone)
- Google Workspace adoption lower than Microsoft 365 in large enterprise
- Historic strategic priority for Meet less stable than Microsoft / Zoom
- Persistent chat (Google Chat) less mature than Slack or Teams
Pricing tiers
public- Google Workspace Business Starter100-participant meetings, 30GB pooled storage, custom email$7 /emp/mo
- Google Workspace Business Standard150-participant meetings, recording to Drive, 2TB pooled storage$14 /emp/mo
- Google Workspace Business Plus500-participant meetings, attendance tracking, 5TB pooled storage$22 /emp/mo
- Google Workspace Enterprise1,000-participant meetings, advanced security, S/MIME, Gemini AI add-on eligibilityQuote
- ยท Gemini for Google Workspace add-on $20-30/user/month for advanced AI
- ยท Education pricing materially different from Business
- ยท Storage above included pooled quota
- ยท Annual billing for advertised pricing
Key features
- +Meetings up to 1,000 participants (Enterprise)
- +Browser-first attendance (no install)
- +Gemini AI take-notes and summaries
- +Real-time translated captions in 60+ languages
- +Deep Gmail / Calendar / Drive integration
- +Recording to Google Drive
- +Breakout rooms, polls, Q&A
- +Hand-raise, reactions, custom backgrounds
- +Mature compliance (SOC 2, HIPAA via BAA)
Webex Meetings
Cisco-anchored meetings with hardware codec differentiation; declining share but real for regulated enterprises.
Webex Meetings is the original enterprise video conferencing platform. Founded 1995, acquired by Cisco (NASDAQ:CSCO) in 2007 for $3.2B, and modernized through the 2018-2024 Webex Suite rebranding. The product covers one-to-many meetings, hybrid meeting room integration with Cisco hardware (Cisco Room Bar Pro, Webex Board, Webex Desk), Webex Calling for UCaaS, and Webex AI Assistant (transcripts, summaries, action items, real-time translation in 100+ languages). Strengths: Cisco-anchored stability and global infrastructure, FedRAMP authorization (one of three category leaders alongside Zoom and Teams), strong hardware codec ecosystem (Cisco Room Bar Pro AI codec is a meaningful enterprise differentiator), enterprise-grade compliance (FedRAMP High, HIPAA via BAA, ISO 27001), strong fit for regulated industries (financial services, healthcare, government, defense), and mature global data residency. Best fit for Cisco-anchored enterprises (1,000-50,000+ employees) prioritizing hardware integration, FedRAMP authorization, and regulated-industry compliance. Trade-offs: meeting product share is declining as Microsoft Teams wins enterprise consolidation, UX historically dated relative to Zoom and Google Meet (improving in 2024-2025), pricing opaque and bundled into broader Cisco / Webex Suite contracts (verified buyer disclosures show wide variance), Cisco strategic priority for Webex versus other Cisco product lines has fluctuated, and outside Cisco-anchored regulated enterprises Webex is less compelling than Zoom or Teams.
Cisco-anchored enterprises (1,000-50,000+ employees) in regulated industries (financial services, healthcare, government, defense) prioritizing hardware codec integration, FedRAMP authorization, and Webex Calling UCaaS consolidation.
Non-Cisco organizations (Zoom or Teams better), buyers prioritizing modern meeting UX over enterprise compliance (Zoom or Google Meet better), or SMB and mid-market buyers (Webex pricing and complexity overkill).
Strengths
- Cisco-anchored stability and global infrastructure
- FedRAMP authorization (rare in category)
- Strong hardware codec ecosystem (Cisco Room Bar Pro)
- Enterprise-grade compliance (FedRAMP High, HIPAA, ISO 27001)
- Right call for regulated industries (FinServ, healthcare, government)
- Mature global data residency
- Webex AI Assistant with real-time translation in 100+ languages
- Webex Calling for UCaaS consolidation
Weaknesses
- Meeting share declining versus Microsoft Teams and Zoom
- UX historically dated relative to Zoom and Google Meet
- Pricing opaque and bundled into Webex Suite contracts
- Cisco strategic priority for Webex versus other product lines fluctuates
- Outside Cisco-anchored regulated enterprises less compelling
- Webex Suite naming complexity (Meetings, Events, Calling, Contact Center)
Pricing tiers
partial- Webex FreeUp to 100 participants, 40-min meetings, free$0 /mo
- Webex StarterUp to 150 participants, 24-hour meetings, transcripts$14.5 /emp/mo
- Webex BusinessUp to 200 participants, advanced AI Assistant, recording$25 /emp/mo
- Webex EnterpriseUp to 1,000 participants, FedRAMP, custom contractsQuote
- Webex Suite EnterpriseBundles Meetings, Calling, Messaging, Webinars; $15K-$500K+/year typicalQuote
- ยท Webex Suite bundle pricing complexity
- ยท Cisco hardware codec ecosystem priced separately
- ยท Webex Calling per-user UCaaS pricing
- ยท Annual contracts standard at enterprise tier
- ยท AI Assistant premium features at higher tiers
Key features
- +Meetings up to 1,000 participants (Enterprise)
- +Webex AI Assistant (transcripts, summaries, action items)
- +Real-time translation in 100+ languages
- +Cisco hardware codec integration (Room Bar Pro, Webex Board)
- +Webex Calling for UCaaS
- +FedRAMP authorization for federal customers
- +Persistent messaging and file sharing
- +Mature global data residency
- +Strong enterprise compliance reporting
GoTo Meeting
Long-running mid-market meetings under Vista Equity ownership.
GoTo Meeting is the long-running mid-market video conferencing platform from GoTo (formerly LogMeIn / Citrix). The product was originally launched by Citrix in 2004, became part of LogMeIn after the 2017 spin-off and merger, and the parent company was taken private by Vista Equity Partners and Elliott Management in 2020 for approximately $4.3B before rebranding from LogMeIn to GoTo in 2022. The product covers one-to-many meetings up to 250 participants (3,000 in webinar mode), recording, transcription, and integration with the broader GoTo Connect (UCaaS) suite. Strengths: 20+ year track record (one of the original web meeting platforms), reliable mid-market fit, predictable feature set under PE ownership, public pricing (rare in this category at enterprise tier), broad SMB and mid-market installed base, strong reliability, and native integration with GoTo Connect for UCaaS bundling. Best fit for mid-market organizations (50-2,000 employees) wanting a reliable, no-surprises meeting platform without enterprise complexity, especially those also evaluating GoTo Connect for unified communications. Trade-offs: Vista Equity PE ownership has created legitimate concerns about innovation pace and pricing pressure (consistent with Vista playbook of operating-margin focus over growth), modern AI features are behind Zoom AI Companion and Google Meet Gemini, brand confusion lingers from the LogMeIn-to-GoTo rebrand, and customer support quality has been flagged as inconsistent post-PE.
Mid-market organizations (50-2,000 employees) wanting a reliable, predictable meeting platform with public pricing, especially buyers also evaluating GoTo Connect UCaaS bundling.
Organizations on Microsoft 365 (Teams bundle wins), buyers prioritizing modern AI feature velocity (Zoom, Google Meet better), or enterprises needing FedRAMP authorization (Zoom, Teams, Webex better).
Strengths
- 20+ year track record
- Reliable mid-market fit
- Predictable feature set under PE ownership
- Public pricing (rare in category)
- Broad SMB and mid-market installed base
- Native integration with GoTo Connect (UCaaS)
- Strong reliability and infrastructure
- Mature SOC 2 and HIPAA compliance posture
Weaknesses
- Vista Equity PE pressure on innovation pace
- Modern AI features behind Zoom and Google Meet
- Brand confusion from LogMeIn-to-GoTo rebrand
- Customer support quality flagged as inconsistent post-PE
- Hardware ecosystem narrower than Cisco / Zoom Rooms
- Marketing primitives below Zoom and Microsoft
Pricing tiers
public- GoTo Meeting ProfessionalUp to 150 participants, basic features$12 /emp/mo
- GoTo Meeting BusinessUp to 250 participants, transcripts, drawing tools, smart assistant$16 /emp/mo
- GoTo Meeting EnterpriseUp to 250+ participants, custom contracts, dedicated CSMQuote
- GoTo Connect (UCaaS bundle)Bundles Meeting, Phone, SMS, Contact Center; $25-50/user/month typicalQuote
- ยท Annual billing required for advertised pricing
- ยท Larger participant tiers scale
- ยท Premium support add-on
- ยท Smart Assistant AI gated to Business tier
Key features
- +Meetings up to 250 participants
- +Smart Assistant (transcripts, summaries)
- +HD video and audio with VoIP and toll-free
- +Cloud recording and transcript export
- +Drawing tools and screen annotation
- +Native integration with GoTo Connect (UCaaS)
- +Salesforce / HubSpot / Microsoft 365 integration
- +Mobile apps for iOS and Android
Dialpad Meetings
AI-anchored meetings that are strongest as part of the Dialpad UC suite.
Dialpad Meetings is the meetings product within the broader Dialpad unified communications suite. Dialpad was founded 2011 and has positioned aggressively as the AI-anchored UC platform, Dialpad Ai (their AI engine) was launched well before Zoom AI Companion or Microsoft Copilot and remains a meaningful competitive differentiator. The product covers one-to-many meetings up to 150 participants, AI transcription and summarization (in real-time during the call, not after), AI-driven coaching and sentiment analysis, and tight integration with Dialpad Talk (UCaaS), Dialpad Contact Center, and Dialpad Sell. Strengths: best-in-class AI engine across meetings + calls + contact center (the integration is the moat), real-time transcription and summarization, strong fit as part of broader Dialpad UC consolidation, modern UX, founder-led culture, transparent SMB pricing, and meaningful compliance posture (SOC 2, HIPAA via BAA). Best fit for organizations consolidating into Dialpad UC (calls + meetings + messaging + contact center as one platform). Trade-offs: as a standalone meetings tool the value proposition is weaker than Zoom or Google Meet (the bundle is the moat), 150-participant cap is below Zoom and Teams large-meeting tiers, integration ecosystem narrower than Zoom or Microsoft Teams, and outside the Dialpad UC ecosystem the meetings product alone is rarely the right choice.
Organizations consolidating into Dialpad UC (50-2,000 employees), calls, meetings, messaging, contact center as one AI-anchored platform.
Standalone meetings buyers (Zoom or Google Meet better), Microsoft 365 enterprises (Teams bundle wins), buyers needing FedRAMP authorization (Zoom, Teams, Webex better), or large-meeting / webinar use cases.
Strengths
- Best-in-class AI engine across meetings + calls + contact center
- Real-time AI transcription and summarization
- Strong fit as part of Dialpad UC consolidation
- Modern UX
- Founder-led culture and AI-first positioning
- Transparent SMB pricing
- HIPAA via BAA at standard tiers
Weaknesses
- Standalone meetings value proposition weaker than the UC bundle
- 150-participant cap below Zoom and Teams large-meeting tiers
- Integration ecosystem narrower than Zoom or Teams
- Outside Dialpad UC ecosystem rarely the right choice
- Narrower customer base than category leaders
- No FedRAMP authorization
Pricing tiers
public- Dialpad Meetings FreeUp to 10 participants, 45-min limit, basic features$0 /mo
- Dialpad Meetings BusinessUp to 150 participants, AI transcripts, summaries, recording$15 /emp/mo
- Dialpad UC StandardBundles Meetings, Talk (UCaaS), AI Voice Intelligence$27 /emp/mo
- Dialpad UC ProAdds CRM integration, advanced AI, multi-level IVR$35 /emp/mo
- Dialpad UC EnterpriseCustom contracts, advanced compliance, dedicated CSMQuote
- ยท Annual billing required for advertised pricing
- ยท AI Voice Intelligence advanced features at higher tiers
- ยท Dialpad Contact Center priced separately
- ยท CRM integration at Pro and above
Key features
- +Real-time AI transcription and summarization
- +AI-driven coaching and sentiment analysis
- +Meetings up to 150 participants
- +Native integration with Dialpad Talk (UCaaS)
- +CRM integration (Salesforce, HubSpot, Zendesk)
- +HIPAA via BAA at standard tiers
- +Modern macOS and Windows desktop apps
- +Mobile apps for iOS and Android
Whereby
Browser-first Norwegian meeting platform with embedded-meetings API for product builders.
Whereby is the Norwegian browser-first video meeting platform, founded 2013 (originally as appear.in, rebranded to Whereby in 2017) and headquartered in Oslo. The product covers two distinct use cases: (1) Whereby for Teams, a browser-first meeting tool with persistent room URLs, no install required, and a strong fit for external customer meetings and low-friction collaboration; and (2) Whereby Embedded, a meeting infrastructure API that lets product teams embed video into their own applications (telehealth platforms, education platforms, customer support tools). The Embedded API has become a meaningful B2B SaaS revenue driver and is the strategic differentiator versus Zoom and Google Meet. Strengths: browser-first attendance with no install required (genuinely the best browser meeting UX in the category), persistent meeting room URLs (you book a room once, not a meeting every time), GDPR-native architecture (Norwegian / EU data residency by default), Embedded API for product builders, strong fit for telehealth and education, transparent SMB pricing. Best fit for SMB and mid-market teams (5-500 employees) prioritizing low-friction external meetings and product teams embedding video in their own applications. Trade-offs: Smaller deployed base versus Zoom or Google Meet, weaker enterprise compliance posture (no FedRAMP, no HIPAA at base tier, HIPAA available on Embedded with BAA), narrow integration ecosystem versus leaders, and the standalone meeting product is below Zoom on advanced features (large meetings, breakout rooms, polling).
SMB and mid-market teams (5-500 employees) prioritizing low-friction external customer meetings, and product teams embedding video in telehealth, education, or customer support applications via Whereby Embedded.
Enterprise consolidation buyers (Teams or Zoom better), FedRAMP-required customers (Zoom, Teams, Webex), or organizations needing deep large-meeting / breakout functionality.
Strengths
- Browser-first attendance (no install required)
- Persistent meeting room URLs
- GDPR-native architecture (Norwegian / EU data residency)
- Whereby Embedded API for product builders
- Made for telehealth and education embedded video
- Transparent SMB pricing
- Founder-led culture and Nordic design quality
Weaknesses
- Thinner footprint than Zoom or Google Meet
- No FedRAMP and base-tier HIPAA limited
- Narrow integration ecosystem versus leaders
- Below Zoom on advanced features (large meetings, breakouts)
- Brand recognition lower than peers in US
- Limited UCaaS / phone story
Pricing tiers
public- Whereby FreeOne persistent room, up to 100 participants, 45-min limit on group calls$0 /mo
- Whereby ProThree rooms, no time limit, recording, custom branding$8.99 /mo
- Whereby BusinessUnlimited rooms, advanced admin, integrations$11.99 /mo
- Whereby EmbeddedAPI pricing $0.004-0.10/participant-minute, custom contractsQuote
- ยท Embedded API metered pricing scales with usage
- ยท Larger participant tiers scale
- ยท HIPAA BAA available at Embedded tier
Key features
- +Browser-first attendance (no install)
- +Persistent meeting room URLs
- +Whereby Embedded API for product builders
- +GDPR-native data handling
- +Cloud recording
- +Custom branding and backgrounds
- +Slack and Google Calendar integration
- +Mobile-friendly browser experience
Around
Best-in-category modern meeting UX with material vendor stability uncertainty.
Around is the modern meeting UX leader in video conferencing. Founded 2017 with a fundamentally different design from Zoom and Google Meet, floating circular tiles instead of grid view, AI-driven audio noise suppression that is genuinely best-in-class, and a "lightweight always-on call" UX model designed for distributed teams in continuous collaboration. The company raised aggressively during 2020-2021 (Series A from Floodgate, Slack Fund, Maven Ventures), and built a passionate user base among design teams, remote-first engineering teams, and startup founders. Strengths: best-in-category modern UX (the floating-tile design is genuinely better for small-team meetings), best-in-class AI-driven audio noise suppression, strong fit for distributed remote-first teams in continuous collaboration, founder-led culture, and modern macOS-first product engineering. Trade-offs (and a critical disclosure): in late 2024, multiple sources reported that Around was winding down operations, including reports of layoffs and uncertainty about future product investment. As of May 2026 the product is still operational and the website is still live, but vendor stability is a legitimate buyer concern and we recommend any buyer signing a contract beyond 12 months do explicit vendor-stability diligence with Around's sales team. Other trade-offs: Narrower customer base than peers, narrow integration ecosystem, no FedRAMP or HIPAA compliance, and macOS-first means weaker Windows experience.
Distributed remote-first design and engineering teams (10-200 employees) on macOS prioritizing modern UX and audio quality, who can absorb vendor-stability risk on contracts under 12 months.
Enterprises requiring FedRAMP / HIPAA (Zoom, Teams, Webex better), Microsoft 365 organizations (Teams bundle wins), Windows-first shops, or any buyer wanting vendor-stability assurance over modern UX.
Strengths
- Best-in-category modern meeting UX (floating tiles)
- Best-in-class AI-driven audio noise suppression
- Works for distributed remote-first teams
- Lightweight always-on call UX
- Founder-led culture and design quality
- Modern macOS-first product engineering
- Strong React-based architecture
Weaknesses
- Vendor stability uncertainty after late-2024 wind-down rumors, buyer diligence required
- Less penetration than Zoom, Teams, Google Meet
- Narrow integration ecosystem (50 integrations versus 500+ for leaders)
- No FedRAMP, HIPAA, or enterprise compliance posture
- macOS-first means weaker Windows experience
- Mobile experience less polished than desktop
- Limited UCaaS / phone story
Pricing tiers
partial- Around FreeUp to 5 participants, basic features$0 /mo
- Around ProUp to 25 participants, recording, integrations$8 /emp/mo
- Around TeamUp to 50 participants, team admin, advanced features$12 /emp/mo
- Around EnterpriseCustom contracts, SSO, advanced adminQuote
- ยท Recording quota above included
- ยท Advanced integrations at higher tiers
- ยท Annual billing required for advertised pricing
Key features
- +Floating-tile meeting UX
- +Best-in-class AI audio noise suppression
- +Lightweight always-on call mode
- +Slack and Notion integration
- +Cloud recording
- +Whiteboard and screen share
- +Modern macOS-first design
- +Custom backgrounds and effects
BlueJeans (Discontinued)
Sunset by Verizon in February 2024. Included for category-history transparency.
BlueJeans was a long-running enterprise video conferencing platform, founded 2009 and acquired by Verizon (NYSE:VZ) in May 2020 for approximately $400M during the early pandemic surge. The product had a strong enterprise customer base in financial services, healthcare, and regulated industries, with mature compliance (HIPAA, FedRAMP Moderate) and best-in-class meeting reliability. After four years under Verizon ownership, the product was officially sunset on February 14, 2024 and the service was discontinued. We include BlueJeans in this ranking explicitly for category-history transparency and as an honest warning to any legacy customer still running it: the product is no longer supported, security patches are no longer issued, and migration to Zoom, Microsoft Teams, Google Meet, or Webex is no longer optional. The story matters because it is one of the cleanest examples of how the post-COVID category consolidation worked: a product with strong technical fundamentals, real enterprise customers, and a $400M acquisition price was shut down four years later because the parent (Verizon) could not justify the unit economics versus the bundled platforms (Microsoft Teams, Zoom, Google Meet). Strengths (historical): mature compliance posture (FedRAMP Moderate, HIPAA via BAA), strong meeting reliability, enterprise focus, and integration with Dolby Voice for audio quality. Why we still rank it: as a buyer warning, as a category-history datapoint, and as a flag to any organization that is somehow still on it that migration is now urgent.
No new buyers. This product is sunset and unavailable for purchase as of February 14, 2024.
Everyone. Any legacy customer still running BlueJeans should migrate immediately to Zoom, Microsoft Teams, Google Meet, or Webex.
Strengths
- (Historical) Strong meeting reliability
- (Historical) FedRAMP Moderate authorization
- (Historical) Enterprise compliance posture
- (Historical) Dolby Voice integration for audio quality
- (Historical) Mature meeting room hardware integration
Weaknesses
- DISCONTINUED, sunset by Verizon February 14, 2024
- No security patches since discontinuation
- No customer support since discontinuation
- Any organization still using legacy install is at material security risk
- Cannot be purchased; included in ranking only for transparency
- Data export deadlines from Verizon have passed; migration urgency is high
Pricing tiers
opaque- BlueJeans Standard (sunset)Discontinued February 14, 2024, no longer purchasableQuote
- BlueJeans Pro (sunset)Discontinued February 14, 2024, no longer purchasableQuote
- BlueJeans Enterprise (sunset)Discontinued February 14, 2024, no longer purchasableQuote
- ยท No longer purchasable; legacy installs are unsupported
Key features
- +(Historical) Meetings up to 150 participants
- +(Historical) Dolby Voice audio integration
- +(Historical) Cloud recording and transcription
- +(Historical) FedRAMP Moderate authorization
- +(Historical) Meeting room hardware integration
- +(Historical) HIPAA via BAA
Jitsi Meet
Open-source self-hostable meetings under 8x8 stewardship; niche but real for privacy-first orgs.
Jitsi Meet is the open-source video conferencing platform under 8x8 (NYSE:EGHT) stewardship. Originally founded in 2003 as a SIP softphone, Jitsi was acquired by Atlassian in 2015, divested to 8x8 in 2018, and 8x8 has continued maintaining the open-source codebase and the public meet.jit.si free hosted instance. The product covers two distinct deployment models: (1) Jitsi as a Service (JaaS), 8x8's commercial hosted offering with API, SSO, and enterprise features; and (2) Jitsi Meet self-hosted, the open-source codebase deployed by privacy-first organizations, EU public sector, and product teams embedding video. Strengths: open-source codebase (Apache 2.0 license), full self-host capability for privacy-first orgs, no per-user licensing costs for self-hosted, strong fit for EU public sector and government, mature WebRTC architecture, and active developer community. Best fit for privacy-first organizations, EU public sector, and product teams embedding video where licensing economics or data sovereignty matter more than commercial polish. Trade-offs: standalone product UX is below commercial leaders (Zoom, Google Meet, Around), self-hosting requires meaningful DevOps capacity, JaaS commercial offering has limited brand recognition versus 8x8's core UCaaS business, AI features are minimal versus Zoom AI Companion or Microsoft Copilot, and 8x8 strategic priority for Jitsi versus its core 8x8 UCaaS business has been historically uneven.
Privacy-first organizations, EU public sector, government, education, and product teams (5-2,000 employees) embedding video where data sovereignty, open-source licensing, or self-host capability matter more than commercial polish.
Microsoft 365 enterprises (Teams bundle wins), buyers wanting commercial polish and AI feature velocity (Zoom or Google Meet better), or organizations without DevOps capacity to self-host.
Strengths
- Open-source codebase (Apache 2.0 license)
- Full self-host capability for privacy-first orgs
- No per-user licensing for self-hosted deployment
- Best for EU public sector and government
- Mature WebRTC architecture
- Active developer community
- JaaS API for product builders embedding video
Weaknesses
- Standalone product UX below commercial leaders
- Self-hosting requires meaningful DevOps capacity
- JaaS commercial offering has limited brand recognition
- AI features minimal versus Zoom AI Companion or Microsoft Copilot
- 8x8 strategic priority for Jitsi versus core UCaaS business uneven
- Less penetration than commercial leaders
Pricing tiers
public- Jitsi Meet self-hostedOpen-source Apache 2.0; self-host on your infrastructure$0 /mo
- meet.jit.si (free public)Free 8x8-hosted public instance, no SLA$0 /mo
- JaaS Starter$99/month for up to 25 monthly active users$99 /mo
- JaaS Standard$5/user/month commercial hosted$5 /emp/mo
- JaaS EnterpriseCustom contracts, advanced compliance, dedicated infrastructureQuote
- ยท Self-host requires DevOps infrastructure costs
- ยท JaaS API metered above included quota
- ยท Advanced compliance features at higher tiers
- ยท No SLA on free meet.jit.si public instance
Key features
- +Open-source self-host capability
- +JaaS commercial hosted offering with API
- +Up to 100 participants in standard configurations
- +WebRTC-based browser meetings
- +Recording and live streaming to YouTube
- +End-to-end encryption (insertable streams)
- +SSO via SAML / OAuth (JaaS)
- +Mature developer community and documentation
Frequently asked questions
The questions buyers actually ask before they sign.
Zoom vs Microsoft Teams for a US company of 500 employees already on M365 E3?
Does Zoom comply with HIPAA for US healthcare organizations?
Is Webex still worth evaluating for a US enterprise in 2026?
What happened to BlueJeans and is it still running?
Zoom vs Microsoft Teams, which one should we pick?
What is the difference between video conferencing and webinar software?
Is BlueJeans still available?
How much should I budget for video conferencing software?
What about AI features in video conferencing in 2026?
Do I need a separate UCaaS / phone platform alongside video conferencing?
Which video conferencing platforms have FedRAMP authorization?
Can I evaluate video conferencing platforms via free trial?
Final word
Looking at a different market? See the global Video Conferencing ranking, or pick another country at the top of this page.
Last updated 2026-05-18. Local pricing reverified quarterly. Found something inaccurate? Tell us.