Skip to content
Z Zendikt
S
Fraud Detection Software · Rank #7 of 10

Signifyd review and pricing

E-commerce fraud with chargeback guarantee for mid-market retailers.

By Signifyd, Inc. · Founded 2011 · San Jose, CA · private

Signifyd is the e-commerce fraud platform with a chargeback guarantee model, founded 2011. The company raised a $205M Series E in 2021 at a $1.34B valuation. The product covers e-commerce payment fraud, account takeover, and chargeback guarantee, with strong Shopify and Magento ecosystem positioning. Strengths: mid-market retailer fit, chargeback guarantee model, strong Shopify Plus / Magento / BigCommerce / Adobe Commerce integrations, and clean implementation experience. Best fit for mid-market e-commerce retailers (200-5,000 employees) wanting chargeback guarantee at lower TCO than Riskified / Forter. Trade-offs: narrower than Sift outside e-commerce, smaller installed base than Forter / Riskified at the very top of enterprise, Support consistency reported as variable, and guarantee economics share some of the same category pressure as Riskified.

Visit Signifyd Vendor pricing Compare to Forter
Best for

Mid-market e-commerce retailers (200-5,000 employees) on Shopify Plus / Magento / Adobe Commerce / BigCommerce wanting chargeback guarantee at lower TCO than Riskified / Forter.

Worst for

Fintech / marketplaces / non-e-commerce (Sift better), Tier 1 enterprise (Forter / Riskified deeper), Stripe-anchored (Stripe Radar simpler), or AML need (ComplyAdvantage / Sardine).

Vendor Trust Score

Is Signifyd a trustworthy vendor?

7.4/10
Mixed
Pricing transparency
Published rates; no hidden fees
6.0
Contract fairness
Reasonable terms; no auto-renew traps
7.5
Incident response
How they handle outages and breaches
7.5
Post-acquisition behavior
Customer treatment after M&A or PE
8.0
Executive stability
Leadership churn over 24 months
8.0
Roadmap honesty
Public commitments held
7.5
Trust signal log
  • 2021-04-22
    Series E raised $205M at $1.34B valuation
  • 2024-09-04
    Signifyd expanded into Adobe Commerce ecosystem
Vendor Trust is scored independently of product quality. A great product from an unfair vendor still earns a low trust score.
Review Intelligence

What 480 reviews actually say

Synthesized from G2, Capterra, Reddit, Trustpilot. Patterns >15% prevalence shown.

Last synthesized
2026-04-29

Praise patterns

  • Mid-market retailer fit
    87% →
  • Chargeback guarantee model
    78% →
  • Strong Shopify Plus / Magento integration
    71% →

Complaint patterns

  • Narrower than Sift outside e-commerce
    47% →
  • Support consistency variable
    41% →
  • Guarantee economics under category pressure
    31% ↑
Sentiment trend (6 months)
80/100 0 pts
12
01
02
03
04
05
Patterns are extracted from review corpus and human-verified. We surface trends, not anecdotes.
Verified Pricing

What buyers actually pay

187 anonymized deal disclosures · last updated 2026-05-01

Contribute your deal price
Company size Median annual
200-1,000 employees $84,000
1,000-5,000 employees $228,000
Verified pricing is crowdsourced from buyers under anonymity guarantees. Vendor-listed prices are validated against actual deals quarterly.
Compliance & Security

Auto-verified certifications

Verified 2026-05-01
SOC 2 Type II
ISO 27001
HIPAA
GDPR
CCPA
PCI DSS
FedRAMP

Editorial: Strengths

  • Mid-market retailer fit
  • Chargeback guarantee model
  • Strong Shopify Plus / Magento / Adobe Commerce integration
  • Clean implementation experience
  • Founder-led culture

Editorial: Weaknesses

  • Narrower than Sift outside e-commerce
  • Smaller installed base than Forter at very top of enterprise
  • Support consistency reported as variable
  • Guarantee economics share Riskified category pressure
  • Pricing scales with approved volume

Key features & integrations

  • +Commerce Protection (chargeback guarantee)
  • +Account fraud
  • +Chargeback recovery
  • +Shopify Plus / Magento / Adobe Commerce integration
  • +Returns abuse
  • +Commerce network signal
  • +80+ integrations
80+ integrations
Shopify PlusMagentoAdobe CommerceBigCommerceSalesforce Commerce CloudStripeBraintree
Geography supported
Global; strongest in US, EU, UK
Best fit
200–5,000 employees · Mid-market e-commerce retailers
Editorial deep-dive

Read our full ranking of Fraud Detection Software

Signifyd ranks #7 in our editorial review of 10 fraud detection software platforms. The deep-dive covers methodology, comparison tables, decision matrix, migration scoring, and FAQs.

Read the full ranking

Closest alternatives in Fraud Detection Software

#6
Forter
Enterprise e-commerce fraud with cross-merchant network signal.
★ 4.4 opaque
#8
Kount
Legacy fraud platform inside Equifax; broad footprint, slowing innovation.
★ 4.1 opaque
#5
Riskified
E-commerce chargeback guarantee leader; public-market struggles signal category shift.
★ 4.4 opaque
Help the next buyer

Contribute your verified deal price

Pricing in B2B software is opaque because vendors want it that way. Verified buyer prices fix that, anonymously. Share what you actually paid for Signifyd; we’ll add it to the verified pricing dataset on this page (with company size band only, no identifying details).

Submit anonymously