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SMS Marketing · Rank #9 of 10

Salesmsg review and pricing

Two-way business texting plus deep CRM integration.

By Salesmsg · Founded 2017 · Delray Beach, FL · private

Salesmsg is the SMS tool built specifically for two-way business texting from sales and customer success teams, rather than mass marketing blasts. The differentiator is deep CRM integration: HubSpot, Salesforce, ActiveCampaign, and Pipedrive all surface Salesmsg conversations directly inside the CRM UI, with shared inbox UX that mirrors email handling. The product is not the right pick for one-to-many marketing campaigns at scale (Klaviyo SMS, Attentive, Postscript fit there), but for sales-led organizations that want texting as a sales channel, Salesmsg is the category specialist.

Visit Salesmsg Vendor pricing Compare to SlickText
Best for

Sales-led and customer success organizations on HubSpot, Salesforce, ActiveCampaign, or Pipedrive that want texting as a conversational sales channel.

Worst for

One-to-many marketing campaigns at scale (Klaviyo, Attentive, Postscript), e-commerce DTC, or teams without an existing CRM investment.

Vendor Trust Score

Is Salesmsg a trustworthy vendor?

8.2/10
High trust
Pricing transparency
Published rates; no hidden fees
8.5
Contract fairness
Reasonable terms; no auto-renew traps
8.5
Incident response
How they handle outages and breaches
8.0
Post-acquisition behavior
Customer treatment after M&A or PE
8.0
Executive stability
Leadership churn over 24 months
8.5
Roadmap honesty
Public commitments held
7.5
Trust signal log
  • 2023-08-15
    HubSpot integration deepened with native UI surfacing
  • 2024-05-09
    Voice calling alongside SMS launched on all tiers
  • 2025-09-23
    Salesforce integration expanded to flows and journeys
Vendor Trust is scored independently of product quality. A great product from an unfair vendor still earns a low trust score.
Review Intelligence

What 720 reviews actually say

Synthesized from G2, Capterra, Reddit, Trustpilot. Patterns >15% prevalence shown.

Last synthesized
2026-04-29

Praise patterns

  • Deepest HubSpot integration in the SMS category
    78% ↑
  • Shared inbox UX feels like email handling
    64% →
  • Voice calling alongside SMS removes a separate tool
    47% ↑

Complaint patterns

  • Not built for one-to-many marketing campaigns at scale
    51% →
  • Per-user pricing scales steeply at high seat counts
    41% ↑
  • Smaller customer base than SimpleTexting or EZ Texting
    31% →
Sentiment trend (6 months)
85/100 +3 pts
12
01
02
03
04
05
Representative voices

  • “Our sales team books 30 percent more meetings since we put Salesmsg inside HubSpot. The integration is the product.”

    VP Sales, B2B SaaS· G2 · 2026-04-03

  • “Tried to use it for a marketing blast. Wrong tool. Switched the marketing blasts to SimpleTexting and kept Salesmsg for sales conversations.”

    Marketing Director· Reddit r/sales · 2026-02-09

Patterns are extracted from review corpus and human-verified. We surface trends, not anecdotes.
Verified Pricing

What buyers actually pay

98 anonymized deal disclosures · last updated 2026-05-01

Contribute your deal price
Company size Median annual
SMB 1-10 users $1,200
SMB 10-50 users $4,800
Mid-market 50-200 users $18,000
Verified pricing is crowdsourced from buyers under anonymity guarantees. Vendor-listed prices are validated against actual deals quarterly.
Compliance & Security

Auto-verified certifications

Verified 2026-05-01
SOC 2 Type II
ISO 27001
HIPAA
GDPR
CCPA
PCI DSS
FedRAMP

Editorial: Strengths

  • Built specifically for two-way conversational business texting
  • Deepest HubSpot integration in the SMS category
  • Strong Salesforce, ActiveCampaign, Pipedrive integration
  • Shared inbox UX that mirrors email handling
  • Voice calling included alongside SMS
  • Native call recording and call analytics
  • 10DLC registration handled in-platform

Editorial: Weaknesses

  • Not built for one-to-many marketing campaigns at scale
  • Per-user pricing more expensive at high seat counts
  • Less differentiated for e-commerce
  • Smaller customer base than SimpleTexting or EZ Texting
  • No bundled email channel

Key features & integrations

  • +Two-way SMS and MMS
  • +Voice calling alongside SMS
  • +Shared team inbox
  • +HubSpot, Salesforce, Pipedrive, ActiveCampaign integration
  • +Call recording and analytics
  • +Drip campaigns and autoresponders
  • +10DLC and toll-free verification
  • +Reports tied to CRM deal pipeline
45+ integrations
HubSpotSalesforceActiveCampaignPipedriveZapierSlack
Geography supported
United States primary; Canada and limited international
Best fit
5-500 employees · Sales-led SMB to mid-market
Editorial deep-dive

Read our full ranking of SMS Marketing

Salesmsg ranks #9 in our editorial review of 10 sms marketing platforms. The deep-dive covers methodology, comparison tables, decision matrix, migration scoring, and FAQs.

Read the full ranking

Closest alternatives in SMS Marketing

#8
SlickText
Modern SMB SMS with strong onboarding support.
★ 4.8 public
#10
TextMagic
European SMS with non-US carrier coverage.
★ 4.4 public
#7
Twilio Programmable Messaging
The developer-first SMS API underneath much of the category.
★ 4.3 public
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