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Document Collaboration Software · Rank #6 of 10

Quip review and pricing

Salesforce-owned doc tool on a visible post-acquisition deprecation path.

By Salesforce · Founded 2012 · San Francisco, CA · public

Quip is a document and spreadsheet collaboration product founded 2012 by Bret Taylor (later co-CEO of Salesforce, then Sierra co-founder), which Salesforce acquired in August 2016 for around $750M. Post-acquisition, Quip was positioned as the document layer for Salesforce CRM workflows, but feature velocity has visibly slowed through 2020 to 2025, leadership attention has migrated to other Salesforce priorities, and the product is on what buyers and analysts widely describe as a deprecation path. Strengths: tight integration with Salesforce CRM (Quip docs and spreadsheets can live inside Salesforce records), real-time collaboration that was strong at acquisition time, embedded chat alongside docs, and a defensible niche for existing Salesforce customers already on Quip. Trade-offs: visible post-acquisition decay since 2020 with minimal new features, Salesforce strategic attention focused on Slack (acquired 2021) and Data Cloud rather than Quip, several buyer reports of migration toward Google Docs or Notion, real-time and AI capability gaps next to suite defaults, and new procurement of Quip outside the Salesforce ecosystem is rare in 2026.

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Best for

Existing Salesforce customers already on Quip who use the Salesforce-CRM integration to embed docs and spreadsheets inside CRM records. Defensible only for buyers already invested; new buyers should not start on Quip in 2026.

Worst for

Greenfield buyers (Google Docs, Microsoft 365, or Notion all better), teams wanting modern AI features, teams not on Salesforce CRM, or buyers wanting a product visibly invested in by its vendor.

Vendor Trust Score

Is Quip a trustworthy vendor?

6.5/10
Mixed
Pricing transparency
Published rates; no hidden fees
6.5
Contract fairness
Reasonable terms; no auto-renew traps
7.0
Incident response
How they handle outages and breaches
7.5
Post-acquisition behavior
Customer treatment after M&A or PE
5.5
Executive stability
Leadership churn over 24 months
6.5
Roadmap honesty
Public commitments held
6.0
Trust signal log
  • 2016-08-01
    Salesforce acquired Quip for around $750M
    Acquisition positioned Quip as the document layer for Salesforce CRM; initial product velocity continued through 2017 to 2019.
  • 2021-12-01
    Salesforce acquired Slack; strategic focus shifted
    Salesforce $27.7B Slack acquisition shifted attention away from Quip; feature velocity visibly slowed through 2020 to 2025.
  • 2024-09-22
    Quip widely described as on a deprecation path
    Buyer and analyst reports of minimal Quip feature velocity; Salesforce account teams increasingly steer new buyers toward Slack and other Salesforce surfaces rather than Quip.
Vendor Trust is scored independently of product quality. A great product from an unfair vendor still earns a low trust score.
Review Intelligence

What 380 reviews actually say

Synthesized from G2, Capterra, Reddit, Trustpilot. Patterns >15% prevalence shown.

Last synthesized
2026-04-29

Praise patterns

  • Tight integration with Salesforce CRM
    87% ↓
  • Real-time collaboration was strong at 2016 acquisition time
    78% ↓
  • Embedded chat alongside docs
    71% →
  • Spreadsheet capability inside the doc product
    64% →

Complaint patterns

  • Visible post-acquisition decay since 2020
    51% ↑
  • Salesforce strategic attention focused on Slack and Data Cloud
    47% ↑
  • AI capabilities lag Copilot, Gemini, Notion AI
    41% ↑
  • New procurement outside Salesforce ecosystem rare in 2026
    38% ↑
Sentiment trend (6 months)
58/100 0 pts
12
01
02
03
04
05
Patterns are extracted from review corpus and human-verified. We surface trends, not anecdotes.
Verified Pricing

What buyers actually pay

96 anonymized deal disclosures · last updated 2026-05-01

Contribute your deal price
Company size Median annual
10 to 50 users (Starter) $1,200
50 to 500 users (Plus) $15,000
500+ users (Salesforce-bundled) $60,000
Verified pricing is crowdsourced from buyers under anonymity guarantees. Vendor-listed prices are validated against actual deals quarterly.
Compliance & Security

Auto-verified certifications

Verified 2026-05-01
SOC 2 Type II
ISO 27001
HIPAA
GDPR
CCPA
PCI DSS
◐ FedRAMP In-Process

Editorial: Strengths

  • Tight integration with Salesforce CRM (docs inside Salesforce records)
  • Real-time collaboration that was strong at 2016 acquisition time
  • Embedded chat alongside docs and spreadsheets
  • Defensible niche for existing Salesforce customers already on Quip
  • Spreadsheet capability inside the doc product
  • Bundled into some Salesforce SKUs at no marginal cost

Editorial: Weaknesses

  • Visible post-acquisition decay since 2020
  • Salesforce strategic attention focused on Slack and Data Cloud
  • Minimal new feature velocity through 2020 to 2025
  • AI capabilities lag Microsoft Copilot, Gemini, and Notion AI
  • Real-time collaboration depth no longer leads the category
  • New procurement outside Salesforce ecosystem rare in 2026
  • Migration toward Google Docs and Notion visible in buyer reports

Key features & integrations

  • +Real-time document and spreadsheet co-editing
  • +Embedded chat alongside docs
  • +Salesforce CRM integration (docs inside CRM records)
  • +Spreadsheet capability inside the doc product
  • +Granular share permissions
  • +Version history
  • +Mobile apps for iOS and Android
  • +SAML SSO at Plus and Advanced
  • +REST API for custom workflows
  • +Audit log at Advanced tier
50+ integrations
SalesforceSlackMicrosoft Office (import and export)Google DriveBoxDropbox
Geography supported
Global; strongest in US, EU
Best fit
10 to 5,000 employees · Existing Salesforce customers with embedded Quip usage
Editorial deep-dive

Read our full ranking of Document Collaboration Software

Quip ranks #6 in our editorial review of 10 document collaboration software platforms. The deep-dive covers methodology, comparison tables, decision matrix, migration scoring, and FAQs.

Read the full ranking

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★ 4.1 public
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ONLYOFFICE
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#4
Coda Docs
Doc-database hybrid with deeper formula and table primitives than Notion.
★ 4.6 public
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