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Payroll Software · Rank #5 of 10

OnPay

Transparent flat pricing; everything-included payroll.

By OnPay, Inc. · Founded 2007 · Atlanta, GA · private

OnPay is the rare payroll vendor with one plan and no upsells. At $49/month + $6/employee, every customer gets full-service payroll, multi-state filing, integrated HR tools, benefits administration, and customer support. There are no Plus or Premium tiers gated behind enterprise sales calls. For US small businesses that want predictability and dislike the modular-upsell model, OnPay punches well above its market share.

Visit OnPay Vendor pricing Compare to Paychex Flex
Best for

US small businesses (1–50 employees) that want everything included with no surprise fees and dislike enterprise-style sales tactics.

Worst for

Mid-market or enterprise teams with complex HR workflows, or companies needing global payroll.

Vendor Trust Score

Is OnPay a trustworthy vendor?

8.4/10
High trust
Pricing transparency
Published rates; no hidden fees
9.5
Contract fairness
Reasonable terms; no auto-renew traps
9.0
Incident response
How they handle outages and breaches
7.5
Post-acquisition behavior
Customer treatment after M&A or PE
8.0
Executive stability
Leadership churn over 24 months
8.0
Roadmap honesty
Public commitments held
8.5
Trust signal log
  • 2026-04-01
    Three years without a published pricing change — rare in the category
  • 2025-09-12
    White-glove migration remains free; many competitors now charge for this
  • 2025-02-08
    Series B funding round; founder-led, no PE pressure on roadmap
Vendor Trust is scored independently of product quality. A great product from an unfair vendor still earns a low trust score.
Review Intelligence

What 1,140 reviews actually say

Synthesized from G2, Capterra, Reddit, Trustpilot. Patterns >15% prevalence shown.

Last synthesized
2026-04-29

Praise patterns

  • Single transparent plan praised — no upsell pressure
    84% →
  • Industry-specific support (restaurants, farms, churches) recognized
    47% ↑
  • Free migration from prior provider works smoothly
    52% →
  • Multi-state filing included at no extra cost
    71% →

Complaint patterns

  • Brand recognition limited; accountants do not pre-recommend
    28% →
  • Integration count smaller than competitors
    24% →
  • No native time tracking; relies on integrations
    19% →
Sentiment trend (6 months)
92/100 +1 pts
11
12
01
02
03
04
Patterns are AI-extracted from review corpus and human-verified. We surface trends, not anecdotes.
Verified Pricing

What buyers actually pay

240 anonymized deal disclosures · last updated 2026-04-30

Contribute your deal price
Company size Median annual
1–10 employees $1,308
11–25 employees $2,880
26–50 employees $5,880
51–100 employees $11,400
Listed-price history
2022
OnPay
$36
+ $4/emp
2024
OnPay
$40
+ $6/emp
+11%
2026
OnPay
$49
+ $6/emp
+23%
Verified pricing is crowdsourced from buyers under anonymity guarantees. Vendor-listed prices are validated against actual deals quarterly.
Compliance & Security

Auto-verified certifications

Verified 2026-04-15
SOC 2 Type II
ISO 27001
HIPAA
GDPR
CCPA
PCI DSS
FedRAMP

Editorial: Strengths

  • Single transparent plan: $49 base + $6/employee — same price for 1 or 500 employees
  • No multi-state filing fees, unlimited monthly payroll runs, no setup fees
  • Industry-specific support for restaurants, farms, nonprofits, churches, and dental practices
  • Health, dental, vision, and retirement (401k) integrated; OnPay is a licensed broker in all 50 states
  • White-glove migration: OnPay sets up your account from prior provider data at no charge
  • Strong G2/Capterra ratings (4.8/4.9) with low complaint volume

Editorial: Weaknesses

  • Brand recognition is much lower than Gusto, ADP, or Paychex — fewer accountants pre-recommend it
  • Integration count (~80) is far below Gusto (180) or Rippling (600)
  • No native time tracking; relies on integrations (When I Work, Deputy, QuickBooks Time)
  • No global payroll; US-only
  • Mobile app is functional but not a differentiator
  • Reporting is solid but not as deep as Paycor or ADP

Key features & integrations

  • +Multi-state tax filing (no per-state fees)
  • +Unlimited payroll runs
  • +Integrated benefits admin (broker in all 50 states)
  • +Industry-specific tax handling (clergy, ag, nonprofit, restaurant tip credit)
  • +Free historical data migration
  • +Multiple pay rates and pay schedules
  • +Garnishment processing
  • +HR document library and templates
80+ integrations
QuickBooks OnlineXeroWhen I WorkDeputyGuidelineVestwell
Geography supported
United States
Best fit
1–100 employees · US small businesses, niche industries (restaurants, farms, nonprofits)
Editorial deep-dive

Read our full ranking of Payroll Software

OnPay ranks #5 in our editorial review of 10 payroll software platforms. The deep-dive covers methodology, comparison tables, decision matrix, migration scoring, and FAQs.

Read the full ranking

Closest alternatives in Payroll Software

#4
Paychex Flex
Traditional payroll with modernized self-service.
★ 4.2 partial
#6
QuickBooks Payroll
The default if you already run QuickBooks Online.
★ 4.0 public
#3
ADP (RUN & Workforce Now)
The category-defining incumbent; deepest compliance bench.
★ 4.1 opaque
Help the next buyer

Contribute your verified deal price

Pricing in B2B software is opaque because vendors want it that way. Verified buyer prices fix that — anonymously. Share what you actually paid for OnPay; we’ll add it to the verified pricing dataset on this page (with company size band only — no identifying details).

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