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Social Media Listening · Rank #5 of 10

Mention review and pricing

SMB-friendly affordable brand monitoring with credible feature breadth.

By Mention (private) · Founded 2012 · Paris, France / Warsaw, Poland · private

Mention is the SMB-friendly affordable brand monitoring platform, founded 2012. Originally Paris-based, now Polish-built engineering team in Warsaw. The product covers mention tracking + sentiment + competitive intelligence + influencer identification at SMB-friendly pricing ($41-$149/month basic, custom enterprise). Strengths: affordable SMB pricing (the most accessible credible listening tool), clean modern UX, Boolean search depth surprising for the price tier, and strong fit for solo marketers and SMB teams. Best fit for SMBs and solo marketers wanting credible brand monitoring without enterprise spend. Trade-offs: feature breadth narrower than Brandwatch / Talkwalker (no AI image listening, limited historical archive), enterprise depth absent, and API access gated to higher tiers.

Visit Mention Vendor pricing Compare to NetBase Quid
Best for

Solo marketers, SMB teams, and PR agencies (1-200 employees) wanting credible brand monitoring at SMB-friendly pricing without enterprise complexity.

Worst for

Enterprise insights teams (Brandwatch / NetBase Quid better), buyers wanting AI image listening (Talkwalker better), or buyers wanting unified PR + listening (Meltwater / Cision better).

Vendor Trust Score

Is Mention a trustworthy vendor?

8.4/10
High trust
Pricing transparency
Published rates; no hidden fees
9.0
Contract fairness
Reasonable terms; no auto-renew traps
8.5
Incident response
How they handle outages and breaches
8.0
Post-acquisition behavior
Customer treatment after M&A or PE
8.5
Executive stability
Leadership churn over 24 months
8.0
Roadmap honesty
Public commitments held
8.5
Trust signal log
  • 2018-04-22
    Acquired by myposeo; expanded into competitive intelligence
  • 2024-09-22
    AI features expanded; sentiment accuracy improvements
Vendor Trust is scored independently of product quality. A great product from an unfair vendor still earns a low trust score.
Review Intelligence

What 980 reviews actually say

Synthesized from G2, Capterra, Reddit, Trustpilot. Patterns >15% prevalence shown.

Last synthesized
2026-04-29

Praise patterns

  • Affordable SMB pricing
    87% →
  • Clean modern UX
    78% →
  • Boolean search depth surprising for price
    64% →

Complaint patterns

  • Feature breadth narrower than enterprise vendors
    47% →
  • Limited historical archive
    41% →
  • Sentiment accuracy below enterprise vendors
    38% →
Sentiment trend (6 months)
83/100 +1 pts
12
01
02
03
04
05
Patterns are extracted from review corpus and human-verified. We surface trends, not anecdotes.
Verified Pricing

What buyers actually pay

287 anonymized deal disclosures · last updated 2026-05-01

Contribute your deal price
Company size Median annual
Solo / 1-5 users $588
SMB / 5-25 users $2,388
Mid-market 25+ users $8,400
Verified pricing is crowdsourced from buyers under anonymity guarantees. Vendor-listed prices are validated against actual deals quarterly.
Compliance & Security

Auto-verified certifications

Verified 2026-05-01
SOC 2 Type II
ISO 27001
HIPAA
GDPR
CCPA
PCI DSS
FedRAMP

Editorial: Strengths

  • Affordable SMB pricing ($41-$149/mo basic)
  • Clean modern UX
  • Boolean search depth (surprising for price)
  • Strong fit for solo marketers and SMB teams
  • Mention API at higher tiers
  • Polish-built engineering quality

Editorial: Weaknesses

  • Feature breadth narrower (no AI image listening)
  • Limited historical archive vs Brandwatch
  • Enterprise depth absent
  • API access gated to higher tiers
  • Sentiment accuracy below enterprise vendors

Key features & integrations

  • +Mention tracking
  • +Sentiment analysis
  • +Boolean search
  • +Competitive intelligence
  • +Influencer identification
  • +Mention API (higher tiers)
  • +40+ integrations
40+ integrations
SlackZapierHootsuiteBufferHubSpotMicrosoft Teams
Geography supported
Global; strongest in EU, US
Best fit
1–200 employees · Solo marketers and SMB teams
Editorial deep-dive

Read our full ranking of Social Media Listening

Mention ranks #5 in our editorial review of 10 social media listening platforms. The deep-dive covers methodology, comparison tables, decision matrix, migration scoring, and FAQs.

Read the full ranking

Closest alternatives in Social Media Listening

#4
NetBase Quid
Enterprise consumer research and CPG insights listening.
★ 4.3 opaque
#6
BuzzSumo
Content discovery + brand monitoring combined; Brandwatch-nested.
★ 4.5 public
#3
Meltwater
PR + social listening combined; valuation declined post-2021-IPO.
★ 4.0 opaque
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