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LumApps review and pricing

French intranet-first IC and the dominant French local champion.

By LumApps · Founded 2012 · Lyon, France · pe backed

LumApps is the French intranet-first internal-communications platform, founded 2012 in Lyon by Sebastien Ricard and Elie Mélois. The company is backed by Eurazeo and Bpifrance with $70M+ in disclosed funding and is the dominant French local champion in the category. The product set covers a modern intranet with homepage, sites and pages, an employee directory, news with audience segmentation, an AI assistant (LumApps Companion), and deep native integration with both Google Workspace and Microsoft 365 (LumApps started as a Google Workspace-native intranet and has since expanded to Microsoft 365 parity). The strongest single differentiator is the dual Google Workspace plus Microsoft 365 deep integration with feature parity across both stacks, which is materially deeper than at Workvivo, Staffbase, Firstup, or Simpplr. Trade-offs: smaller vendor footprint than Workvivo or Staffbase, US enterprise reference base thinner than the EU base, and the intranet-first positioning means buyers wanting strongest activity-feed UX (Workvivo) or strongest orchestration (Firstup) are better served elsewhere.

Best for

French and EU-headquartered global enterprises wanting intranet-first IC with deep Google Workspace and Microsoft 365 integration. Particularly strong for 2,000 to 50,000 employee French organizations (LumApps is the local champion) and for any organization needing parity across both Google Workspace and Microsoft 365 stacks.

Worst for

US enterprise (Workvivo or Firstup dominate), majority frontline-workforce manufacturing or logistics (Beekeeper, Blink, or Firstup are purpose-built), or buyers wanting the strongest activity-feed UX (Workvivo).

Vendor Trust Score

Is LumApps a trustworthy vendor?

7.2/10
Mixed
Pricing transparency
Published rates; no hidden fees
4.5
Contract fairness
Reasonable terms; no auto-renew traps
7.5
Incident response
How they handle outages and breaches
8.0
Post-acquisition behavior
Customer treatment after M&A or PE
7.5
Executive stability
Leadership churn over 24 months
8.0
Roadmap honesty
Public commitments held
7.5
Trust signal log
  • 2019-12-04
    LumApps raised $24M Series B led by Goldman Sachs
    Goldman Sachs-led round; confirms multi-year product runway and the French local-champion positioning.
  • 2022-07-15
    LumApps backed by Eurazeo and Bpifrance
    French sovereign-fund and PE backing reinforces the dominant French local-champion positioning in IC.
Vendor Trust is scored independently of product quality. A great product from an unfair vendor still earns a low trust score.
Review Intelligence

What 220 reviews actually say

Synthesized from G2, Capterra, Reddit, Trustpilot. Patterns >15% prevalence shown.

Last synthesized
2026-04-29

Praise patterns

  • Dual Google Workspace plus Microsoft 365 deep integration
    78%
  • Dominant French local champion
    71%
  • Strong EU enterprise reference base
    58%
  • LumApps Companion AI for content discovery
    45%

Complaint patterns

  • Smaller vendor footprint than Workvivo or Staffbase
    41%
  • US enterprise reference base thinner than EU
    35%
  • Intranet-first positioning narrower than full platforms
    28%
Sentiment trend (6 months)
76/100 0 pts
12
01
02
03
04
05
Patterns are extracted from review corpus and human-verified. We surface trends, not anecdotes.
Verified Pricing

What buyers actually pay

130 anonymized deal disclosures · last updated 2026-05-01

Contribute your deal price
Company size Median annual
2,000 to 10,000 employees $90,000
10,000 to 25,000 employees $240,000
25,000+ employees $600,000
Verified pricing is crowdsourced from buyers under anonymity guarantees. Vendor-listed prices are validated against actual deals quarterly.
Compliance & Security

Auto-verified certifications

Verified 2026-05-01
SOC 2 Type II
ISO 27001
HIPAA
GDPR
CCPA
PCI DSS
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Editorial: Strengths

  • Dual Google Workspace plus Microsoft 365 deep integration with feature parity
  • Dominant French local champion (Eurazeo plus Bpifrance backed)
  • $70M+ disclosed funding; strong EU enterprise reference base
  • LumApps Companion AI for content discovery and personalization
  • Strong multi-language and multi-brand publishing

Editorial: Weaknesses

  • Smaller vendor footprint than Workvivo or Staffbase
  • US enterprise reference base thinner than EU base
  • Intranet-first positioning narrower than full employee-experience platforms

Key features & integrations

  • +Modern intranet homepage with personalized content feed
  • +Sites and pages with content management and approval workflow
  • +Employee directory with org chart and profile pages
  • +News with audience segmentation and reach measurement
  • +LumApps Companion AI for content discovery and personalization
  • +Deep native Google Workspace integration (Drive, Gmail, Chat, Meet)
  • +Deep native Microsoft 365 integration (Outlook, SharePoint, Teams)
  • +SAML SSO via Azure AD, Okta, Ping, Google Workspace
  • +Mobile app for iOS and Android
  • +Multi-language and multi-brand publishing
60+ integrations
Google WorkspaceMicrosoft 365Microsoft TeamsSAP SuccessFactorsWorkdaySalesforceAzure ADOkta
Geography supported
Global; strongest in FR, BE, EU, UK, US
Best fit
2,000 to 50,000 employees · French and EU-headquartered global enterprise; intranet-first
Editorial deep-dive

Read our full ranking of Internal Communications Software

LumApps ranks #9 in our editorial review of 10 internal communications software platforms. The deep-dive covers methodology, comparison tables, decision matrix, migration scoring, and FAQs.

Read the full ranking

Closest alternatives in Internal Communications Software

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