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PEO Services · Rank #3 of 10

Insperity review and pricing

The largest US PEO by revenue, deepest HR-consulting infrastructure.

By Insperity · Founded 1986 · Kingwood, TX · public

Insperity (NYSE:NSP) is the largest US PEO by revenue (~$6.5B in 2024-2025) and the longest-tenured, founded 1986 as Administaff. For mid-market firms (50-500 employees) prioritizing hands-on HR consulting and dedicated specialist support, Insperity is the deepest infrastructure in the category. The platform combines co-employment payroll, large-group benefits, workers comp, and a dedicated HR Business Partner model that is closer to outsourced HR than a payroll-tax-and-benefits PEO. The trade-offs: 2023-2024 revenue softness pressure has surfaced in modest service-quality compression, opaque pricing requires a sales process, and Insperity is generally the most expensive in the category, often a 20-40% premium to Justworks at SMB scale. Insperity remains ESAC-accredited and IRS CPEO-certified with full 50-state licensing.

Visit Insperity Vendor pricing Compare to Justworks
Best for

US mid-market firms (50-500 employees) wanting hands-on HR consulting, dedicated specialist support, and the deepest US PEO infrastructure.

Worst for

Cost-sensitive SMBs under 25 employees, tech-forward buyers wanting modern UX, or buyers who require published pricing.

Vendor Trust Score

Is Insperity a trustworthy vendor?

6.5/10
Mixed
Pricing transparency
Published rates; no hidden fees
3.5
Contract fairness
Reasonable terms; no auto-renew traps
6.5
Incident response
How they handle outages and breaches
7.5
Post-acquisition behavior
Customer treatment after M&A or PE
7.0
Executive stability
Leadership churn over 24 months
7.5
Roadmap honesty
Public commitments held
7.0
Trust signal log
  • 2024-08-10
    2023-2024 revenue softness flagged; service-quality compression noted in reviews
    Insperity management cited pricing pressure and slower mid-market booking growth.
  • 2024-03-15
    ESAC accreditation renewed; IRS CPEO certification maintained
    Standard cycle, no findings.
  • 2023-11-20
    CEO Paul Sarvadi remains in role; long-tenured leadership stability
    Founded 1986 with continued founder-led leadership; executive stability is a positive trust signal.
  • 2025-02-18
    Q4 2024 earnings miss; insurance cost pressure cited
    Stock pressure following earnings; analyst downgrades cited workers comp and health insurance cost inflation.
Vendor Trust is scored independently of product quality. A great product from an unfair vendor still earns a low trust score.
Review Intelligence

What 1,380 reviews actually say

Synthesized from G2, Capterra, Reddit, Trustpilot. Patterns >15% prevalence shown.

Last synthesized
2026-04-30

Praise patterns

  • Dedicated HRBP support praised as hands-on and responsive
    78% →
  • HR consulting depth and compliance support praised
    71% →
  • Long-tenured operations and stability noted
    64% →
  • Benefits options and broker negotiation praised
    47% →

Complaint patterns

  • Pricing premium vs. Justworks and Vensure flagged
    51% ↑
  • Tech stack and UX feels older than TriNet, Justworks
    41% ↑
  • Service-quality compression flagged in 2024-2026
    38% ↑
  • Exit friction and mid-year transition complications
    31% →
Sentiment trend (6 months)
72/100 -3 pts
12
01
02
03
04
05
Representative voices

  • “Our HRBP has been with us for 4 years and knows the team. The relationship value is real.”

    CFO, 220-person manufacturing firm· G2 · 2026-03-15

  • “Pricing went up 8% at renewal and the HRBP-to-customer ratio has clearly compressed. We are evaluating alternatives for 2027.”

    Head of Ops, 95-person SaaS· G2 · 2026-02-22

Patterns are extracted from review corpus and human-verified. We surface trends, not anecdotes.
Verified Pricing

What buyers actually pay

156 anonymized deal disclosures · last updated 2026-05-01

Contribute your deal price
Company size Median annual
10-25 employees $42,000
26-50 employees $96,000
51-150 employees $285,000
151-500 employees $950,000
Verified pricing is crowdsourced from buyers under anonymity guarantees. Vendor-listed prices are validated against actual deals quarterly.
Compliance & Security

Auto-verified certifications

Verified 2026-05-01
SOC 2 Type II
ISO 27001
HIPAA
GDPR
CCPA
PCI DSS
FedRAMP
Source: vendor security page

Editorial: Strengths

  • Largest US PEO by revenue (~$6.5B); deepest financial stability and infrastructure investment
  • Dedicated HR Business Partner model; not call-center-only support
  • ESAC accredited and IRS CPEO certified; full 50-state licensing footprint
  • Strong large-group health benefits via UnitedHealth, BCBS, Aetna, Kaiser in major markets
  • Longest-tenured PEO operations (founded 1986); deep institutional HR-consulting knowledge
  • Strong 401(k) administration via Insperity Retirement Services
  • Broad mid-market customer base; references available across most industries and US regions

Editorial: Weaknesses

  • Highest pricing in the category at SMB scale; often 20-40% premium to Justworks for similar capability
  • Opaque pricing; mandatory sales call to learn rates
  • 2023-2024 revenue softness pressure has surfaced in modest service-quality compression
  • Long-tenured operations create platform inertia; tech stack feels older than Justworks or TriNet
  • Exit friction and mid-year transition complications reported
  • Sales-driven buying motion; can feel pushy for SMB buyers under 25 employees

Key features & integrations

  • +Dedicated HR Business Partner
  • +Co-employment payroll and 50-state tax filing
  • +Large-group health benefits
  • +Workers comp administration
  • +Insperity Retirement Services 401(k)
  • +HR consulting and training
  • +Performance management tools
  • +ACA reporting
70+ integrations
QuickBooks OnlineNetSuiteSage IntacctGreenhouseLeverExpensifyBill.com
Geography supported
United States
Best fit
50-500 employees · US mid-market firms across most industries wanting hands-on HR consulting
Editorial deep-dive

Read our full ranking of PEO Services

Insperity ranks #3 in our editorial review of 10 peo services platforms. The deep-dive covers methodology, comparison tables, decision matrix, migration scoring, and FAQs.

Read the full ranking

Closest alternatives in PEO Services

#2
Justworks
The SMB tech PEO with the cleanest UX in the category, with public-market caveats.
★ 4.6 public
#4
ADP TotalSource
ADP-integrated PEO with broad US reach; less PEO-specialist depth.
★ 4.1 opaque
#1
TriNet
Vertical-specialized PEO for mid-market tech, professional services, and life sciences.
★ 4.0 opaque
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