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CMMS Software · Rank #10 of 10

Hippo CMMS review and pricing

Mid-market CMMS now bundled inside Eptura workplace platform.

By Eptura (post-2022 merger; JLL Technologies, iOFFICE, SpaceIQ, Hippo) · Founded 2004 · Houston, TX (post-merger; original Winnipeg, Canada) · pe backed

Hippo CMMS was founded 2004 in Winnipeg, Canada as an SMB-friendly CMMS. The company merged into Eptura in mid-2022 alongside JLL Technologies' iOFFICE and SpaceIQ to create a combined workplace technology platform spanning CMMS, IWMS, space management, and asset tracking. Eptura is headquartered in Houston, TX, backed by JLL Technologies. Strengths: bundled with the Eptura workplace platform for facilities buyers wanting CMMS + IWMS + space + asset tracking on one vendor, mature SMB and mid-market facilities references inherited from Hippo's pre-merger customer base, and JLL Technologies' real-estate ecosystem reach. Best fit for facilities buyers wanting bundled CMMS + IWMS + space management procurement. Trade-offs: post-merger product roadmap has produced uncertainty for standalone Hippo CMMS customers (Eptura's bundled positioning sometimes works against Hippo's standalone identity), UX has not modernized at the pace of Limble or MaintainX, and customer support quality post-merger has been variable per recent G2 reviews.

Visit Hippo CMMS Vendor pricing Compare to Fracttal One
Best for

Facilities buyers (50-10,000 employees) wanting bundled CMMS + IWMS + space management + asset tracking on a single Eptura platform, particularly mid-market office, healthcare, and multi-site retail facilities.

Worst for

Manufacturing plant maintenance (Fiix, eMaint, Infor EAM better), modern SMB CMMS-only buyers (Limble cheaper and faster), or K-12 and government facilities (Brightly stronger vertical fit).

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Editorial: Strengths

  • Bundled with Eptura IWMS, space management, asset tracking
  • JLL Technologies real-estate ecosystem reach
  • Mature SMB and mid-market facilities references from pre-merger Hippo
  • Strong for facilities buyers wanting single-vendor procurement
  • Mobile technician app with reasonable UX
  • Multi-site facilities management depth

Editorial: Weaknesses

  • Post-2022 merger has produced standalone CMMS roadmap uncertainty
  • UX has not modernized at Limble/MaintainX pace
  • Customer support quality variable post-merger per G2 reviews
  • Eptura bundled positioning sometimes works against Hippo standalone identity
  • Pricing opaque post-merger (was more transparent pre-2022)
  • Less compelling for non-facilities buyers (plant manufacturing better served elsewhere)

Key features & integrations

  • +Work order and preventive maintenance management
  • +Asset hierarchy and location management
  • +Parts inventory and purchasing
  • +Mobile technician app
  • +Multi-site facilities management
  • +Request portal for non-technician users
  • +Eptura IWMS and space management integration (bundled tiers)
  • +Reporting and dashboards
40+ integrations
QuickBooksNetSuiteMicrosoft DynamicsEptura IWMSPower BIZapier
Geography supported
Strongest in US, Canada; growing UK
Best fit
50–10,000 employees · Mid-market facilities buyers
Vendor trust

Hippo CMMS trust score

6-dimension scorecard, dated, separate from product quality.
Worst for

Who shouldn’t buy Hippo CMMS

Editorial verdict on the buyers it’s the wrong fit for.
Alternatives

Hippo CMMS alternatives, ranked

9 independent picks from the same category.
Editorial deep-dive

Read our full ranking of CMMS Software

Hippo CMMS ranks #10 in our editorial review of 10 cmms software platforms. The deep-dive covers methodology, comparison tables, decision matrix, migration scoring, and FAQs.

Read the full ranking

Closest alternatives in CMMS Software

#9
Fracttal One
Multilingual CMMS leader for Latin America and Iberia.
★ 4.6 partial
#8
Infor EAM
Manufacturing-heavy EAM/CMMS; Infor CloudSuite ERP integration.
★ 4.2 opaque
#7
Brightly (formerly Dude Solutions)
Dominant K-12, higher-ed, and government facilities CMMS (Siemens-owned).
★ 4.3 opaque
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