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Audit Software · Rank #4 of 10

Diligent (ACL Galvanize) review and pricing

Enterprise unified GRC + audit on one platform with deep data-analytics audit heritage.

By Diligent · Founded 1987 · New York, NY · pe backed

ACL Services was founded 1987 with the ACL Analytics platform, became Galvanize in 2018, and was acquired by Diligent (Insight Partners-backed board-portal vendor) in April 2021. The combined Diligent platform spans board portals + GRC + audit + entity management at enterprise scale. The audit module (Galvanize heritage) retains deep data-analytics capability and is positioned as the enterprise unified GRC-plus-audit alternative to AuditBoard. Customer reputation post-acquisition has been mixed: Diligent installed-base customers report strong integration value, but standalone-Galvanize customers report product-investment slowdown and pricing pressure.

Best for

Large enterprises (5000+ employees) wanting unified board + GRC + audit + entity-management platform.

Worst for

Mid-market wanting modern UX (AuditBoard fit better); pure AI-analytics buyers (MindBridge fit better).

Vendor Trust Score

Is Diligent (ACL Galvanize) a trustworthy vendor?

6.7/10
Mixed
Pricing transparency
Published rates; no hidden fees
5.1
Contract fairness
Reasonable terms; no auto-renew traps
6.8
Incident response
How they handle outages and breaches
7.6
Post-acquisition behavior
Customer treatment after M&A or PE
6.4
Executive stability
Leadership churn over 24 months
7.4
Roadmap honesty
Public commitments held
7.1
Trust signal log
  • 2021-04-12
    Diligent acquired Galvanize; Insight Partners-backed
  • 2023-06-20
    Standalone-Galvanize customers reported product-investment slowdown post-Diligent acquisition
  • 2024-09-15
    Pricing pressure 10-20% emerged at renewal per customer disclosures
  • 2025-11-08
    Diligent AI launched across board + GRC + audit; mixed early-customer reception
Vendor Trust is scored independently of product quality. A great product from an unfair vendor still earns a low trust score.
Review Intelligence

What 620 reviews actually say

Synthesized from G2, Capterra, Reddit, Trustpilot. Patterns >15% prevalence shown.

Last synthesized
2026-04-29

Praise patterns

  • Deep data-analytics audit heritage (ACL Analytics)
    78%
  • Enterprise unified board + GRC + audit + entity management
    64%
  • Strong installed base across Fortune-500 internal-audit teams
    51%

Complaint patterns

  • Standalone-Galvanize customers report product-investment slowdown
    64%
  • UX modernization slower than AuditBoard
    51%
  • Pricing pressure 10-20% common at renewal
    47%
  • Implementation timelines 4-12 months for enterprise rollouts
    41%
Sentiment trend (6 months)
72/100 0 pts
12
01
02
03
04
05
Patterns are extracted from review corpus and human-verified. We surface trends, not anecdotes.
Verified Pricing

What buyers actually pay

51 anonymized deal disclosures · last updated 2026-05-01

Contribute your deal price
Company size Median annual
5000-25,000 employees $220,000
25,000+ employees $580,000
Verified pricing is crowdsourced from buyers under anonymity guarantees. Vendor-listed prices are validated against actual deals quarterly.
Compliance & Security

Auto-verified certifications

Verified 2026-05-01
SOC 2 Type II
ISO 27001
HIPAA
GDPR
CCPA
PCI DSS
FedRAMP Authorized

Editorial: Strengths

  • Deep data-analytics audit heritage (ACL Analytics, 38+ year history)
  • Enterprise unified GRC + audit + board portal + entity management on Diligent platform
  • Strong installed base across Fortune-500 internal-audit teams
  • Multi-entity, multi-region support at enterprise scale
  • Mature integrations with ERP, GRC, and financial-reporting systems
  • Board-portal integration provides direct executive-and-board reporting

Editorial: Weaknesses

  • Post-Diligent acquisition: standalone-Galvanize customers report product-investment slowdown
  • Pricing pressure 10-20% common at renewal per customer disclosures
  • UX modernization slower than AuditBoard; 5-8 year platform-feel in core flows
  • Implementation timelines often 4-12 months for enterprise rollouts
  • Quote-driven pricing; opaque at the enterprise tier

Key features & integrations

  • +Enterprise unified board + GRC + audit + entity management
  • +Deep data-analytics audit heritage (ACL Analytics)
  • +Multi-entity, multi-region support at enterprise scale
  • +Risk register with quantitative scoring
  • +Audit workflow with risk-based audit planning
  • +Workpaper management with versioning + sign-off
  • +Board-portal integration for executive-and-board reporting
  • +Mature ERP and GRC integrations
200+ integrations
SAPOracleNetSuiteWorkdayMicrosoft 365ServiceNowSalesforceIBM QRadarSplunk
Geography supported
North America · Europe · Asia-Pacific · Latin America
Best fit
5,000-100,000+ employees · Enterprise unified governance
Editorial deep-dive

Read our full ranking of Audit Software

Diligent (ACL Galvanize) ranks #4 in our editorial review of 10 audit software platforms. The deep-dive covers methodology, comparison tables, decision matrix, migration scoring, and FAQs.

Read the full ranking

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