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Employee Onboarding Software · Rank #5 of 10

Eddy review and pricing

SMB-focused all-in-one HR with onboarding bundled in.

By Eddy · Founded 2017 · Provo, UT · private

Eddy is a Utah-built SMB-focused all-in-one HR platform (HRIS, hiring, onboarding, payroll, time tracking) aimed squarely at 10 to 200 employee firms that want one tool rather than a best-of-breed stack. Onboarding is bundled rather than a standalone product, and the value proposition is consolidation: one vendor, one bill, one place where new-hire forms, e-signatures, and HRIS records live. Strengths: clean modern UX, transparent SMB pricing, US-payroll-aware compliance defaults, and strong customer support that consistently surfaces in reviews. Trade-offs: outside the SMB range the product runs out of feature depth quickly, manager-nudge and pre-boarding journey workflows are minimal, and the broader Eddy HR platform is meaningful only if you adopt the suite (not just onboarding).

Visit Eddy Vendor pricing Compare to Click Boarding
Best for

SMBs (10 to 200 employees) wanting all-in-one HR (HRIS, hiring, onboarding, payroll, time) from one vendor with transparent pricing and clean UX.

Worst for

Mid-market and enterprise (Click Boarding, Enboarder, BambooHR Onboarding better fit), buyers wanting standalone onboarding only, or non-US deployments.

Vendor Trust Score

Is Eddy a trustworthy vendor?

8.8/10
High trust
Pricing transparency
Published rates; no hidden fees
9.0
Contract fairness
Reasonable terms; no auto-renew traps
8.5
Incident response
How they handle outages and breaches
8.5
Post-acquisition behavior
Customer treatment after M&A or PE
9.0
Executive stability
Leadership churn over 24 months
9.0
Roadmap honesty
Public commitments held
8.5
Trust signal log
  • 2024-11-12
    Pricing held flat across paid tiers for 2025 renewals
  • 2025-08-22
    Customer support quality remains category-leading in SMB segment
Vendor Trust is scored independently of product quality. A great product from an unfair vendor still earns a low trust score.
Review Intelligence

What 380 reviews actually say

Synthesized from G2, Capterra, Reddit, Trustpilot. Patterns >15% prevalence shown.

Last synthesized
2026-04-29

Praise patterns

  • Customer support genuinely fast and helpful
    87% →
  • All-in-one suite reduces tool sprawl for SMBs
    78% →
  • Transparent pricing and fast setup
    71% →

Complaint patterns

  • Runs out of depth above 200 employees
    47% →
  • Manager-nudge and pre-boarding workflows minimal
    41% →
  • AI features less mature than peers
    31% ↑
Sentiment trend (6 months)
89/100 +1 pts
12
01
02
03
04
05
Patterns are extracted from review corpus and human-verified. We surface trends, not anecdotes.
Verified Pricing

What buyers actually pay

142 anonymized deal disclosures · last updated 2026-05-01

Contribute your deal price
Company size Median annual
10-50 employees $3,600
50-200 employees $14,400
Verified pricing is crowdsourced from buyers under anonymity guarantees. Vendor-listed prices are validated against actual deals quarterly.
Compliance & Security

Auto-verified certifications

Verified 2026-05-01
SOC 2 Type II
ISO 27001
HIPAA
GDPR
CCPA
PCI DSS
FedRAMP

Editorial: Strengths

  • Genuinely all-in-one for SMB (HRIS, hiring, onboarding, payroll, time)
  • Clean modern UX, fast time-to-value
  • Transparent SMB pricing (rare in this category)
  • Strong customer support consistently surfaces in reviews
  • US-payroll-aware compliance defaults (federal + state)
  • Founded 2017, founder-led, no PE pressure visible in roadmap

Editorial: Weaknesses

  • Runs out of feature depth above 200 employees
  • Manager-nudge and pre-boarding journey workflows minimal
  • Standalone onboarding adoption is rare, value sits in the suite
  • AI features less mature than category leaders
  • Geographic coverage US-centric, weak EU support
  • Reporting depth thin vs mid-market peers

Key features & integrations

  • +New-hire portal
  • +E-signature included
  • +I-9 and W-4 workflows
  • +HRIS, hiring (ATS), onboarding, payroll, time tracking bundled
  • +Document management
  • +Org chart
  • +PTO and time-off tracking
  • +Mobile apps
40+ integrations
QuickBooksSlackGoogle WorkspaceMicrosoft 365IndeedZipRecruiter
Geography supported
US-only
Best fit
10 to 200 employees · SMB all-in-one HR
Editorial deep-dive

Read our full ranking of Employee Onboarding Software

Eddy ranks #5 in our editorial review of 10 employee onboarding software platforms. The deep-dive covers methodology, comparison tables, decision matrix, migration scoring, and FAQs.

Read the full ranking

Closest alternatives in Employee Onboarding Software

#4
Click Boarding
Modern standalone onboarding with deep HRIS sync, between bundled thin and Enboarder rich.
★ 4.5 opaque
#6
Innform
European onboarding plus training platform for hospitality, retail, and field workforces.
★ 4.6 public
#3
Sapling by Kallidus
Once-modern people-ops onboarding, now folded inside the Kallidus suite.
★ 4.3 opaque
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