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Wiki / Internal Knowledge Management · Rank #2 of 10

Atlassian Confluence review and pricing

The enterprise wiki incumbent, bundled with Jira and Bitbucket.

By Atlassian · Founded 2004 · Sydney, Australia · public

Atlassian Confluence is the long-standing enterprise wiki, shipped 2004 alongside Jira and now the default knowledge platform for any organization running on the Atlassian stack. Atlassian reached end-of-life for Confluence Server on February 15, 2024, forcing on-prem customers onto Confluence Data Center or to migrate away, and pushed through visible Confluence Cloud price increases through 2023 and 2024 (10 to 20 percent across the Standard, Premium, and Enterprise tiers) plus a separate Data Center repricing in 2024 that drew real buyer pushback. Strengths: deepest enterprise procurement story in the category, strongest compliance footprint (SOC 2 Type 2, ISO 27001, HIPAA, FedRAMP in-process), native Jira and Bitbucket integration that no competitor can match, mature admin and audit controls, and the only wiki most large enterprise buyers will already have on a vendor master agreement. Trade-offs: editor still feels heavier and slower than Notion, Confluence Server EOL on February 15, 2024 created real migration cost for on-prem customers, 2023-2024 price hikes drew real complaints, Atlassian Intelligence (AI assist) is positioned aggressively but ships behind Notion AI and Slite AI in real-world utility, and the bundled-with-Jira procurement story is also a lock-in story that gets harder to unwind every year.

Visit Atlassian Confluence Vendor pricing Compare to Notion
Best for

Large enterprises already on Jira and Bitbucket that need an enterprise-grade wiki with mature admin, audit, and compliance controls. Particularly defensible for regulated industries on Atlassian Data Center, and for any team that needs the Jira-Confluence bundle as a single procurement.

Worst for

Modern startups and product-led teams (Notion better), focused engineering teams that want a clean focused wiki (Slab better), teams that live in Slack rather than Jira (Tettra better), or buyers unwilling to absorb 2024 price hikes plus the post-EOL Data Center migration cost.

Vendor Trust Score

Is Atlassian Confluence a trustworthy vendor?

6.8/10
Mixed
Pricing transparency
Published rates; no hidden fees
6.5
Contract fairness
Reasonable terms; no auto-renew traps
6.0
Incident response
How they handle outages and breaches
7.5
Post-acquisition behavior
Customer treatment after M&A or PE
6.5
Executive stability
Leadership churn over 24 months
8.0
Roadmap honesty
Public commitments held
6.5
Trust signal log
  • 2023-10-18
    Atlassian pushed Cloud price hikes of 10 to 20 percent across Confluence tiers
    Standard, Premium, and Enterprise Cloud tier list prices increased 10 to 20 percent through 2023; buyer pushback documented in G2 and Reddit reviews through 2023-2024.
  • 2024-02-15
    Confluence Server reached end-of-life
    Atlassian Server end-of-life including Confluence Server forced on-prem customers to Confluence Data Center or to migrate off-platform; meaningful share of buyers migrated away during 2023-2024.
  • 2024-09-04
    Data Center repricing drew buyer pushback
    Separate Confluence Data Center repricing announced in 2024 with minimum 500 user floors; smaller on-prem buyers forced into Cloud or off-platform.
  • 2025-02-12
    Atlassian Intelligence rolled into Premium tier
    AI summarization and Q-and-A capabilities bundled into Premium; useful but ships behind Notion AI and Slite AI in independent buyer feedback.
Vendor Trust is scored independently of product quality. A great product from an unfair vendor still earns a low trust score.
Review Intelligence

What 4,400 reviews actually say

Synthesized from G2, Capterra, Reddit, Trustpilot. Patterns >15% prevalence shown.

Last synthesized
2026-04-29

Praise patterns

  • Deepest enterprise procurement story in the category
    87% →
  • Native Jira and Bitbucket integration that competitors cannot match
    78% →
  • Strongest compliance footprint for regulated buyers
    71% →
  • Mature admin, audit, and SCIM controls at Enterprise
    64% →

Complaint patterns

  • Editor feels heavier and slower than Notion or Slab
    51% ↑
  • Cloud price hikes of 10 to 20 percent through 2023-2024 drew pushback
    47% ↑
  • Confluence Server EOL February 2024 created real migration cost
    41% ↓
  • Atlassian Intelligence ships behind Notion AI in real-world utility
    38% ↑
Sentiment trend (6 months)
71/100 0 pts
12
01
02
03
04
05
Patterns are extracted from review corpus and human-verified. We surface trends, not anecdotes.
Verified Pricing

What buyers actually pay

388 anonymized deal disclosures · last updated 2026-05-01

Contribute your deal price
Company size Median annual
50 to 500 users (Standard) $14,520
500 to 5,000 users (Premium) $138,600
5,000+ users (Enterprise or Data Center) $720,000
Verified pricing is crowdsourced from buyers under anonymity guarantees. Vendor-listed prices are validated against actual deals quarterly.
Compliance & Security

Auto-verified certifications

Verified 2026-05-01
SOC 2 Type II
ISO 27001
HIPAA
GDPR
CCPA
PCI DSS
◐ FedRAMP In-Process

Editorial: Strengths

  • Deepest enterprise procurement story; on most vendor master agreements
  • Native Jira and Bitbucket integration that no competitor matches
  • Strongest compliance footprint (SOC 2, ISO 27001, HIPAA, FedRAMP in-process)
  • Mature admin, audit, SCIM, and SAML SSO at Premium and Enterprise
  • Spaces and page tree model handles large-corpus knowledge well
  • Data Center option for regulated buyers needing on-prem
  • Large ecosystem of marketplace add-ons for specialized workflows

Editorial: Weaknesses

  • Editor feels heavier and slower than Notion or Slab
  • Confluence Server reached end-of-life February 15, 2024
  • 2023-2024 Cloud price hikes of 10 to 20 percent drew real pushback
  • Atlassian Intelligence ships behind Notion AI in real-world utility
  • Bundled-with-Jira procurement story is also a real lock-in story
  • Marketplace add-ons add cost and admin burden at scale
  • Migration off Confluence is heavy work, particularly with historical data

Key features & integrations

  • +Spaces, pages, and tree-structured wiki model
  • +Native Jira and Bitbucket integration with auto-linking
  • +Inline comments, page comments, and review workflow
  • +Page templates and blueprint library
  • +Permissions at space and page level with inheritance
  • +Atlassian Intelligence for summarization and Q-and-A (Premium)
  • +SAML SSO, SCIM, audit log, and data residency at Enterprise
  • +Marketplace ecosystem with thousands of add-ons
  • +Mobile apps for iOS and Android
  • +REST API and webhook support
3000+ integrations
JiraBitbucketTrelloSlackMicrosoft TeamsGoogle DriveFigmaZoomSmartsheetLucidchart
Geography supported
Global; strongest in US, EU, UK, AU, India, Japan
Best fit
50 to 100,000+ employees · Mid-market and enterprise organizations already on the Atlassian stack
Editorial deep-dive

Read our full ranking of Wiki / Internal Knowledge Management

Atlassian Confluence ranks #2 in our editorial review of 10 wiki / internal knowledge management platforms. The deep-dive covers methodology, comparison tables, decision matrix, migration scoring, and FAQs.

Read the full ranking

Closest alternatives in Wiki / Internal Knowledge Management

#1
Notion
The most-loved modern internal wiki for startups and product-led teams.
★ 4.7 public
#3
Slab
Focused dedicated wiki with strong unified search across integrated tools.
★ 4.6 public
#4
Tettra
Slack-native team wiki with knowledge requests and verification workflow.
★ 4.6 public
Help the next buyer

Contribute your verified deal price

Pricing in B2B software is opaque because vendors want it that way. Verified buyer prices fix that, anonymously. Share what you actually paid for Atlassian Confluence; we’ll add it to the verified pricing dataset on this page (with company size band only, no identifying details).

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