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Sales Coaching & Training Software · Rank #4 of 10

Brainshark by Bigtincan review and pricing

Legacy sales readiness product in maintenance mode under Bigtincan.

By Bigtincan Holdings (Investcorp) · Founded 1999 · Waltham, MA · private

Brainshark is one of the oldest sales readiness platforms in the category, founded 1999 and acquired by Bigtincan in 2021 for $84M. Under Bigtincan (taken private by Investcorp in 2024) the product is in effective maintenance mode, customers report stable but slow feature evolution. Strengths: mature video-based coaching and scorecard features, large install base, and bundled options within Bigtincan Hub. Trade-offs: innovation pace below every other product on this list, post-Investcorp direction unclear, and the product is largely a holding pattern for existing customers rather than a buying recommendation for new evaluations.

Visit Brainshark by Bigtincan Vendor pricing Compare to Lessonly by Seismic
Best for

Existing Brainshark customers (200-2,000 reps) buying time before re-platforming, or Bigtincan Hub customers consolidating coaching with content.

Worst for

New evaluations (Mindtickle, Allego, or Second Nature all better), AI-first role-play (any AI specialist better), or buyers prioritizing 2026 product velocity.

Vendor Trust Score

Is Brainshark by Bigtincan a trustworthy vendor?

6.3/10
Mixed
Pricing transparency
Published rates; no hidden fees
5.5
Contract fairness
Reasonable terms; no auto-renew traps
6.5
Incident response
How they handle outages and breaches
6.5
Post-acquisition behavior
Customer treatment after M&A or PE
6.0
Executive stability
Leadership churn over 24 months
6.5
Roadmap honesty
Public commitments held
6.5
Trust signal log
  • 2021-08-22
    Acquired by Bigtincan for $84M
  • 2024-07-22
    Bigtincan taken private by Investcorp; delisted from ASX
Vendor Trust is scored independently of product quality. A great product from an unfair vendor still earns a low trust score.
Review Intelligence

What 380 reviews actually say

Synthesized from G2, Capterra, Reddit, Trustpilot. Patterns >15% prevalence shown.

Last synthesized
2026-05-12

Praise patterns

  • Mature video-coaching workflow
    71% →
  • Stable platform low surprise risk
    61% →
  • Large legacy install base
    54% →

Complaint patterns

  • Innovation pace lowest in category
    51% ↑
  • Bigtincan Hub integration debt
    44% →
  • Post-Investcorp direction unclear
    38% ↑
Patterns are extracted from review corpus and human-verified. We surface trends, not anecdotes.
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What buyers actually pay

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Compliance & Security

Auto-verified certifications

Verified 2026-05-01
SOC 2 Type II
ISO 27001
HIPAA
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CCPA
PCI DSS
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Editorial: Strengths

  • Mature video-coaching and scorecard features
  • Large legacy install base
  • Bundle options with Bigtincan Hub
  • Stable platform with low surprise risk
  • Long pedigree (25+ years)

Editorial: Weaknesses

  • Effectively in maintenance mode
  • Post-Investcorp direction unclear
  • Innovation pace lowest on this list

Key features & integrations

  • +Video coaching and scorecards
  • +Training authoring
  • +Certification workflows
  • +Mobile delivery
  • +Bundle integration with Bigtincan Hub
  • +Reporting and analytics
60+ integrations
SalesforceHubSpotMicrosoft DynamicsOutreachSlack
Geography supported
Global; strongest in US, AU, UK
Best fit
200-2,000 employees · Legacy install base and Bigtincan Hub bundles
Editorial deep-dive

Read our full ranking of Sales Coaching & Training Software

Brainshark by Bigtincan ranks #4 in our editorial review of 10 sales coaching & training software platforms. The deep-dive covers methodology, comparison tables, decision matrix, migration scoring, and FAQs.

Read the full ranking

Closest alternatives in Sales Coaching & Training Software

#3
Lessonly by Seismic
Coaching and training module inside the Seismic enablement suite.
★ 4.6 opaque
#5
Gong Coaching
Coaching module bundled on the Gong conversation-intelligence corpus.
★ 4.7 opaque
#2
Allego
Microvideo-led coaching with financial services depth and integration uncertainty after Conga merger.
★ 4.5 opaque
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