SMB-to-mid-market finance teams (25-500 employees) already on BILL AP automation wanting bundled cards + AP in one platform.
Buyers not committed to BILL AP (Ramp/Brex better as standalone cards), companies wanting the most modern UX (Divvy UX has been merged into BILL workflow), or buyers concerned about the post-2021 product-velocity slowdown.
Is BILL Spend & Expense (Divvy) a trustworthy vendor?
- 2021-05-06Divvy acquired by BILL.com for approximately $2.5B
- 2023-03-15BILL parent-company stock under pressure since early 2023; filtered into customer perception of long-term commitment
- 2024-08-22SMB-segment churn observed in 2024 G2 reviews after Divvy-into-BILL integration push
What 1,240 reviews actually say
Synthesized from G2, Capterra, Reddit, Trustpilot. Patterns >15% prevalence shown.
Praise patterns
- Cards + AP automation bundled in one platform78% →
- Credit-line model with revolving and charge options64% →
- Real-time card controls and budgets51% →
Complaint patterns
- Post-2021 BILL integration merged Divvy UX; feature loss reported47% ↑
- SMB-segment churn observed post-integration41% ↑
- Product velocity slowed post-acquisition38% ↑
- Support response degradation post-integration28% ↑
What buyers actually pay
187 anonymized deal disclosures · last updated 2026-05-15
| Company size | Median annual |
|---|---|
| 25-100 employees (cards only) | $0 |
| 100-500 employees (cards + BILL AP) | $28,800 |
| 500+ employees | $78,000 |
Auto-verified certifications
Editorial: Strengths
- Meaningful mid-market reach via BILL distribution channel
- Cards + AP automation bundled in single platform
- Credit-line model with revolving and charge options
- Real-time card controls and budgets
- Native QuickBooks, NetSuite, Sage Intacct sync via BILL ecosystem
- Public-company financial transparency (BILL: NYSE)
Editorial: Weaknesses
- Post-2021 BILL integration merged Divvy UX into BILL workflow; 2024 G2 reviews note feature loss
- SMB-segment churn observed in 2024 G2 reviews after the integration push
- Product velocity on the card module slowed post-acquisition
- BILL parent-company stock pressure since 2023 has filtered into customer perception
- Cashback economics less generous than Ramp at SMB scale
- Some customers report support response degradation post-integration
Key features & integrations
- +Credit-line corporate cards (charge or revolving)
- +Real-time card controls and budgets
- +BILL AP integration (separate tier)
- +Receipt capture
- +GL sync via BILL ecosystem
- +Mobile apps
- +Approval workflows
- +Mid-market reach via BILL channel
Read our full ranking of Corporate Card Software
BILL Spend & Expense (Divvy) ranks #7 in our editorial review of 10 corporate card software platforms. The deep-dive covers methodology, comparison tables, decision matrix, migration scoring, and FAQs.
Read the full rankingClosest alternatives in Corporate Card Software
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