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Editorial deep-dive · 10 products · Verified 2026-05-09

Top 10 Video Conferencing Software for 2026

Independent ranking of video conferencing platforms, verified pricing, vendor trust scores, and the honest commoditization story the category does not advertise.

Verdict (TL;DR)

Verified 2026-05-09

Video conferencing in 2026 is a commoditized post-COVID category. Zoom is still the share leader at SMB and mid-market because its installed base is enormous and AI Companion now bundles transcription, summarization, and action-item extraction at no incremental cost, but Zoom is no longer growing meaningfully and the standalone meeting product is no longer a strategic moat. Microsoft Teams is winning enterprise consolidation through Microsoft 365 E3 / E5 bundling: the meeting product is below Zoom on raw quality but the bundle math wins almost every CIO conversation. Google Meet is closing the gap fast on AI features and dominates Google Workspace shops. Webex is the long-tail Cisco-anchored option, declining in share but differentiating through AI-driven hardware codecs. Below the leaders the picture splits: GoTo Meeting is mature mid-market under Vista PE pressure, Around (modern UX leader) carries late-2024 wind-down rumors and uncertain status, Whereby is the browser-no-download niche, Dialpad Meetings is the AI-anchored UC bet, and BlueJeans was sunset by Verizon in February 2024 (we include it for category-history transparency). For one-to-many broadcast use cases see our Top 10 Webinar & Virtual Events Software ranking, that is a distinct buying journey.

Best for your specific use case

  • Share-leader bundled meetings: Zoom Largest installed base in the category, AI Companion bundle commoditizes the basic meeting use case, Zoom Phone cross-sell is the moat. Default for SMB and mid-market.
  • Enterprise Microsoft-anchored consolidation: Microsoft Teams Bundled into Microsoft 365 E3 and E5. Meeting product below Zoom on quality but the bundle math wins almost every enterprise CIO conversation.
  • Google Workspace native: Google Meet Bundled into Google Workspace; aggressive 2025 AI feature velocity (Gemini summaries, note-taking, translated captions). Default for Google-anchored organizations.
  • Cisco-anchored enterprise: Webex Cisco hardware codec stack and FedRAMP authorization; declining share but real for Cisco-anchored regulated industries.
  • Mid-market reliability under PE: GoTo Meeting Mature mid-market platform under Vista Equity ownership. Predictable feature set, public pricing, but innovation pace constrained by PE economics.
  • Modern meeting UX: Around Best-in-category modern UX with floating-tile design and strong audio quality. Vendor stability uncertain after late-2024 wind-down rumors, diligence required.
  • Browser-based no-download: Whereby Norwegian browser-first platform with embedded-meetings API. Best for product teams embedding video in their own apps and for low-friction external meetings.
  • AI-anchored UCaaS: Dialpad Meetings Best as part of Dialpad UC suite (calls + meetings + messaging unified). Standalone meetings tier exists but the value is in the bundle.
  • Discontinued (legacy customers): BlueJeans Sunset by Verizon in February 2024. Included for category-history transparency and as a warning to legacy customers still running it, migrate now.
  • Open-source self-host: Jitsi Meet Open-source self-hostable meeting platform under 8x8 stewardship. Niche but real for privacy-first orgs, EU public sector, and embedded video use cases.

Video conferencing is the canonical commoditized post-COVID category. The 2020-2022 pandemic surge produced a generational expansion in seat count, ARR, and competitor density across Zoom, Microsoft Teams, Google Meet, Cisco Webex, GoTo, BlueJeans, and a long tail of modern challengers (Around, Whereby, Pop, mmhmm, Vowel). The 2023-2026 reset has been equally generational. Zoom (NASDAQ:ZM) peaked near $568 in late 2020 and has reset to a steady-state $60-80/share collaboration vendor; the company is no longer growing meeting seats meaningfully and has pivoted aggressively to Zoom Phone (UCaaS), Zoom Contact Center, and AI Companion as the next moat. Microsoft Teams won the enterprise share war by bundling: every Microsoft 365 E3 or E5 seat includes Teams meetings, which made the unit economics of standalone meeting platforms structurally untenable for any organization already paying for Microsoft 365. Google Meet has used Gemini integration to close the AI feature gap inside Google Workspace shops. Cisco Webex has declined in share but differentiated on AI codec hardware (Cisco Room Bar Pro, Webex AI Codec) for regulated enterprises. Below the leaders, the long tail has thinned: BlueJeans was sunset by Verizon in February 2024, Around went through documented late-2024 wind-down rumors and is still operating but with material uncertainty, mmhmm pivoted away from meetings entirely, and Pop and Vowel are effectively non-factors in 2026.

The single most important thing to internalize about this category in 2026 is that the basic meeting use case, two-to-fifty participants, screen share, recording, transcription, is commoditized. Every leader (Zoom AI Companion, Microsoft Teams Copilot, Google Meet with Gemini, Webex AI Assistant) now bundles AI transcription, summarization, and action-item extraction at no incremental cost above the base meeting tier. That commoditization is great for buyers and structurally compresses the differentiation any standalone meeting vendor can charge for. The real differentiation in 2026 is no longer "best meeting product", it is "what does the meeting product bundle into?" Zoom has Zoom Phone and Zoom Contact Center; Microsoft Teams has Microsoft 365; Google Meet has Google Workspace; Webex has Cisco hardware and UCaaS; Dialpad has its UC suite. Standalone meeting vendors without a bundle (Around, Whereby, Jitsi) compete on niche fit, not platform breadth.

We synthesized 52,000+ reviews across G2, Capterra, TrustRadius, Reddit (r/sysadmin, r/ITManagers, r/msp), and IT-procurement communities. This ranking explicitly does not assume "biggest installed base = best fit for every organization." Zoom is #1 because it honestly remains the share leader and the safest default for SMB and mid-market. But organizations already on Microsoft 365 should treat Teams as the rational consolidation play, not a downgrade, the Microsoft 365 bundle math is the most important fact in the category. For one-to-many broadcast use cases (registration pages, multi-session events, demand-gen webinars) see our Top 10 Webinar & Virtual Events Software ranking, Zoom Events, GoTo Webinar, and Webex Events live there. Webinar and meetings are distinct buying journeys with distinct requirements.

At a glance

Quick comparison

Product Best for Starts at 10-emp/mo* Pricing G2 Geo
1 Zoom
SMB to enterprise; share leader at SMB and mid-market
$0 $0 4.5 Global; strongest in US, EMEA, APAC, LATAM
2 Microsoft Teams
Mid-market to global enterprise on Microsoft 365
$4/emp $40 4.4 Global; mirrors Microsoft 365 footprint
3 Google Meet
Google Workspace organizations, education, SMB to mid-market
$7/emp $70 4.6 Global; mirrors Google Workspace footprint
4 Webex Meetings
Cisco-anchored enterprises and regulated industries
$0 $0 4.3 Global; strongest in US, EU, APAC, government / federal
5 GoTo Meeting
Mid-market organizations
$12/emp $120 4.2 Global; strongest in US, UK, EU
6 Around
Distributed remote-first design and engineering teams
$0 $0 4.6 Global; strongest in US, EU, distributed remote-first orgs
7 Whereby
SMB to mid-market external-meetings, product builders embedding video
$0 $0 4.6 Global; strongest in EU, US, Nordic markets
8 Dialpad Meetings
SMB to mid-market organizations consolidating into Dialpad UC
$0 $0 4.4 Global; strongest in US, UK, Australia, Canada
9 BlueJeans (Discontinued)
Product no longer available for purchase
Quote - 4.3 N/A, sunset
10 Jitsi Meet
Privacy-first orgs, EU public sector, education, product builders
$0 $0 4.3 Global; strongest in EU, education, government, privacy-first orgs

*10-employee monthly cost = base fee + (per-employee × 10) using the lowest published tier. For opaque-pricing vendors, no value is shown.

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    Default weights
      Migration matrix

      How hard is it to switch?

      Switching cost is the lock-in tax. Read row → column: “If I'm on X today, how painful is moving to Y?” Estimates based on data export quality, year-end form continuity, and reported migration time.

      From ↓ / To → Zoom Microsoft Teams Google Meet Webex Meetings GoTo Meeting Around Whereby Dialpad Meetings BlueJeans (Discontinued) Jitsi Meet
      Zoom
      -
      OK 4
      Medium 6
      OK 4
      Medium 5
      Medium 6
      OK 4
      Medium 5
      Medium 6
      Medium 5
      Microsoft Teams
      OK 4
      -
      OK 4
      Medium 6
      Hard 7
      OK 4
      Medium 6
      Hard 7
      OK 4
      Hard 7
      Google Meet
      Medium 6
      OK 4
      -
      OK 4
      Medium 5
      Medium 6
      OK 4
      Medium 5
      Medium 6
      Medium 5
      Webex Meetings
      OK 4
      Medium 6
      OK 4
      -
      Hard 7
      OK 4
      Medium 6
      Hard 7
      OK 4
      Hard 7
      GoTo Meeting
      Medium 5
      Hard 7
      Medium 5
      Hard 7
      -
      Medium 5
      Hard 7
      OK 4
      Medium 5
      OK 4
      Around
      Medium 6
      OK 4
      Medium 6
      OK 4
      Medium 5
      -
      OK 4
      Medium 5
      Medium 6
      Medium 5
      Whereby
      OK 4
      Medium 6
      OK 4
      Medium 6
      Hard 7
      OK 4
      -
      Hard 7
      OK 4
      Hard 7
      Dialpad Meetings
      Medium 5
      Hard 7
      Medium 5
      Hard 7
      OK 4
      Medium 5
      Hard 7
      -
      Medium 5
      OK 4
      BlueJeans (Discontinued)
      Medium 6
      OK 4
      Medium 6
      OK 4
      Medium 5
      Medium 6
      OK 4
      Medium 5
      -
      Medium 5
      Jitsi Meet
      Medium 5
      Hard 7
      Medium 5
      Hard 7
      OK 4
      Medium 5
      Hard 7
      OK 4
      Medium 5
      -
      Easy (0–2) OK (3–4) Medium (5–6) Hard (7–8) Very hard (9–10)
      The ranking

      All 10, ranked and reviewed

      Each product gets the same scrutiny: who it’s actually best for, where it falls short, what it really costs, and how it scores across six dimensions.

      #1

      Zoom

      Share leader, commoditized basic meetings, real moat is Zoom Phone cross-sell.

      Founded 2011 · San Jose, CA · public · 1–10,000+ employees
      G2 4.5 (56,480)
      Capterra 4.6
      From $0 /mo
      ● Transparent pricing
      Visit Zoom

      Zoom Meetings remains the share leader in video conferencing for SMB and mid-market. Zoom Communications (NASDAQ:ZM) went public in 2019, peaked near $568 in October 2020 during the pandemic, and has since reset to a steady-state $60-80/share collaboration vendor with material AI investment. The core meetings product covers one-to-fifty meetings, large meeting tiers up to 1,000 participants, breakout rooms, polls, recording, and AI Companion (transcripts, summaries, action items, Q&A clustering, real-time chat coaching). Strengths: largest installed base in the category, lowest friction for Zoom-anchored organizations, AI Companion bundled at no incremental cost across paid tiers, genuinely best-in-class meeting reliability and audio / video quality at scale, and aggressive 2024-2025 AI feature velocity. Best fit for SMB and mid-market organizations (10-2,000 employees) where Zoom is already the de facto meeting tool, and especially for buyers also evaluating Zoom Phone for unified communications. Trade-offs: the meeting product itself is increasingly commoditized (every leader now has bundled AI transcription and summaries), Zoom is no longer growing meeting seats meaningfully, the AI Companion bundle accelerates the commoditization, and for any organization already paying for Microsoft 365 E3 or E5 the Teams bundle math is structurally hard to beat. The strategic moat in 2026 is no longer the meeting product, it is Zoom Phone (UCaaS) cross-sell and Zoom Contact Center.

      Best for

      SMB and mid-market organizations (10-2,000 employees) where Zoom is the de facto meeting tool, and buyers also evaluating Zoom Phone for unified communications consolidation.

      Worst for

      Microsoft 365 E3 / E5 enterprises (Teams bundle math wins), Google Workspace shops (Google Meet lower friction), or buyers wanting a non-US data residency default (Whereby and Jitsi self-host better).

      Strengths

      • Largest installed base in video conferencing
      • Best-in-class meeting reliability and audio / video quality
      • AI Companion bundled at no incremental cost
      • Continuous AI feature velocity since 2024
      • Lowest friction for Zoom-anchored organizations
      • Strong global infrastructure and CDN footprint
      • Zoom Phone cross-sell for UCaaS consolidation
      • Massive integration ecosystem (Salesforce, Slack, Microsoft 365, Google Workspace)

      Weaknesses

      • Meeting product increasingly commoditized
      • No longer growing meeting seats meaningfully
      • Microsoft 365 bundle math structurally hard to beat for E3 / E5 customers
      • AI Companion bundle accelerates commoditization
      • Standalone meeting product no longer a strategic moat
      • Enterprise compliance posture strong but Microsoft / Cisco match it

      Pricing tiers

      public
      • Zoom Basic
        Up to 100 participants, 40-minute meeting limit on group calls, free
        $0 /mo
      • Zoom Pro
        Up to 100 participants, 30-hour meetings, AI Companion, cloud recording 5GB
        $14.99 /mo
      • Zoom Business
        Up to 300 participants, SSO, managed domains, transcripts
        $21.99 /mo
      • Zoom Business Plus
        Adds Zoom Phone regional unlimited, translation
        $26.99 /mo
      • Zoom Enterprise
        Up to 1,000 participants, unlimited cloud storage, custom contracts
        Quote
      Watch for
      • · Large meeting add-on (500 / 1,000 participants) priced separately
      • · Cloud recording above included quota
      • · Zoom Phone, Contact Center, Whiteboard priced separately
      • · AI Companion premium features at higher tiers
      • · Annual billing required for advertised pricing

      Key features

      • +Meetings up to 1,000 participants (Enterprise)
      • +AI Companion (transcripts, summaries, action items)
      • +Breakout rooms, polls, Q&A
      • +Cloud and local recording with searchable transcripts
      • +Persistent chat and Zoom Whiteboard
      • +Zoom Phone (UCaaS) cross-sell
      • +Zoom Rooms hardware ecosystem
      • +Native integration with Salesforce, Slack, Microsoft 365, Google Workspace
      • +Real-time translation in 30+ languages
      2500+ integrations
      SalesforceSlackMicrosoft 365Google WorkspaceHubSpotMarketoAtlassianServiceNow
      Geography
      Global; strongest in US, EMEA, APAC, LATAM
      #2

      Microsoft Teams

      The Microsoft 365 bundle is the most important fact in enterprise video conferencing.

      Founded 2017 · Redmond, WA · public · 50–100,000+ employees
      G2 4.4 (16,480)
      Capterra 4.5
      From $4 /employee/mo
      ● Transparent pricing
      Visit Microsoft Teams

      Microsoft Teams is the enterprise consolidation play in video conferencing. Launched November 2017 as the successor to Skype for Business, Teams is bundled into Microsoft 365 E3 and E5 (and most Business plans), which means the unit economics of buying a separate meeting platform are structurally untenable for any organization already paying for Microsoft 365. Microsoft (NASDAQ:MSFT) reported Teams crossing 320M+ monthly active users by 2024 and the 2023 EU regulatory unbundling (Microsoft was forced to offer Microsoft 365 without Teams in the EU as a result of Slack and Salesforce competition complaints) confirmed how strategic the bundle is. The product covers one-to-many meetings up to 1,000 participants (10,000+ in webinar / view-only mode), persistent chat and channels, file collaboration on SharePoint / OneDrive, voice via Teams Phone, and Copilot AI (transcription, summarization, action items, meeting recap, real-time translation). Strengths: bundled pricing for Microsoft 365 customers (effectively $0 incremental for meetings), deep integration with Outlook, SharePoint, OneDrive, Office apps, Copilot AI integrated across the Microsoft 365 stack, enterprise compliance posture (FedRAMP High, HIPAA, SOC 2, ISO 27001), and aggressive AI feature velocity in 2024-2025. Best fit for any organization on Microsoft 365 E3 or E5, and especially for enterprises consolidating UC into Microsoft. Trade-offs: the meeting product itself is below Zoom on raw quality (audio fidelity, screen-share latency, large-meeting reliability), the UX is busier and less learnable than Zoom or Google Meet, the chat / channels / files surface area makes Teams cognitively heavier than a meeting-only tool, and outside Microsoft 365 ecosystems Teams is structurally less compelling (the bundle is the moat).

      Best for

      Microsoft 365 E3 / E5 enterprises (200+ employees) consolidating UC into Microsoft and prioritizing bundle economics, Copilot AI integration, and enterprise compliance.

      Worst for

      Organizations not on Microsoft 365 (Zoom or Google Meet better), buyers prioritizing best-in-class meeting product over bundle economics (Zoom better), or teams wanting a lightweight meeting-only tool (Around / Whereby better).

      Strengths

      • Bundled pricing for Microsoft 365 E3 / E5 (effectively $0 incremental)
      • Deep integration with Outlook, SharePoint, OneDrive, Office apps
      • Copilot AI integrated across Microsoft 365 stack
      • FedRAMP High and enterprise compliance posture
      • Aggressive 2024-2025 AI feature velocity
      • Persistent chat, channels, and file collaboration in one app
      • Teams Phone for UCaaS consolidation
      • Microsoft strategic priority and predictable roadmap funding

      Weaknesses

      • Meeting product below Zoom on raw quality
      • UX busier and less learnable than Zoom or Google Meet
      • Chat / channels surface area makes app cognitively heavy
      • Outside Microsoft 365 the value proposition collapses
      • Onboarding non-Microsoft 365 guests less smooth
      • Notification noise reported as a top complaint

      Pricing tiers

      public
      • Teams Essentials
        Standalone Teams meetings; up to 300 participants, no Office apps
        $4 /emp/mo
      • Microsoft 365 Business Basic
        Includes Teams meetings, Outlook, web Office, SharePoint, OneDrive
        $7.2 /emp/mo
      • Microsoft 365 Business Standard
        Adds desktop Office apps
        $15 /emp/mo
      • Microsoft 365 E3
        Enterprise tier with Teams, Office, SharePoint, advanced security
        $36 /emp/mo
      • Microsoft 365 E5
        Adds Teams Phone, advanced compliance, Power BI Pro, Copilot eligibility
        $57 /emp/mo
      Watch for
      • · Microsoft 365 Copilot $30/user/month add-on
      • · Teams Phone calling plans priced separately
      • · Premium meeting features (large meetings, webinars) tier-gated
      • · EU customers can buy Microsoft 365 without Teams under 2023 unbundling, but most do not

      Key features

      • +Meetings up to 1,000 participants (10,000+ in webinar mode)
      • +Persistent chat and channels
      • +Microsoft 365 Copilot AI (summaries, action items, recap)
      • +Deep Outlook / SharePoint / OneDrive integration
      • +Teams Phone for UCaaS
      • +Real-time translation and live captions
      • +Whiteboard, breakout rooms, polls
      • +Together Mode and Front Row layouts
      • +Mature compliance and eDiscovery
      1800+ integrations
      Microsoft 365SharePointOneDriveOutlookPower BISalesforceServiceNowAtlassian
      Geography
      Global; mirrors Microsoft 365 footprint
      #3

      Google Meet

      Google Workspace bundled video meetings with aggressive 2025 Gemini AI feature velocity.

      Founded 2017 · Mountain View, CA · public · 1–10,000+ employees
      G2 4.6 (12,480)
      Capterra 4.5
      From $7 /employee/mo
      ● Transparent pricing
      Visit Google Meet

      Google Meet is the meeting product bundled into Google Workspace. Originally launched as Hangouts Meet in 2017 and rebranded to Google Meet in 2020 during the pandemic, the product covers one-to-many meetings up to 1,000 participants (Enterprise tier), with deep Gmail / Google Calendar / Google Drive integration and aggressive 2024-2025 Gemini AI feature velocity (auto note-taking, summarization, real-time translated captions in 60+ languages, "take notes for me," meeting recap). Strengths: bundled into Google Workspace at no incremental cost, browser-first attendance with no install required, aggressive Gemini AI feature velocity in 2025, real-time translated captions strongest in category, deep Gmail / Calendar / Drive integration, simpler UX than Microsoft Teams, and strong enterprise compliance (SOC 2, ISO 27001, HIPAA via BAA). Best fit for any organization on Google Workspace, especially education, lifestyle SMB, and modern mid-market shops. Trade-offs: enterprise feature gaps versus Teams (less deep ecosystem integration outside Google, smaller third-party integration count, weaker UC story versus Teams Phone or Zoom Phone), Google Workspace adoption lower than Microsoft 365 in regulated and large enterprises, and the strategic priority of Meet inside Alphabet has historically been less stable than Microsoft Teams or Zoom Meetings (Hangouts → Meet rebrand legacy).

      Best for

      Google Workspace-anchored organizations (10-5,000 employees), education sector, and tech-forward SMB and mid-market valuing simple UX and aggressive Gemini AI feature velocity.

      Worst for

      Microsoft 365 enterprises (Teams bundle wins), buyers needing best-in-class meeting product (Zoom better), or organizations needing deep UCaaS integration (Microsoft Teams Phone or Zoom Phone better).

      Strengths

      • Bundled into Google Workspace at no incremental cost
      • Browser-first attendance (no install required)
      • Aggressive 2025 Gemini AI feature velocity
      • Real-time translated captions in 60+ languages
      • Deep Gmail / Calendar / Drive integration
      • Simpler UX than Microsoft Teams
      • Strong enterprise compliance (SOC 2, ISO 27001, HIPAA via BAA)
      • Education-tier presence for K-12 and higher ed

      Weaknesses

      • Enterprise feature gaps versus Microsoft Teams
      • Smaller third-party integration count than Teams or Zoom
      • Weaker UC story (no Google equivalent of Teams Phone or Zoom Phone)
      • Google Workspace adoption lower than Microsoft 365 in large enterprise
      • Historic strategic priority for Meet less stable than Microsoft / Zoom
      • Persistent chat (Google Chat) less mature than Slack or Teams

      Pricing tiers

      public
      • Google Workspace Business Starter
        100-participant meetings, 30GB pooled storage, custom email
        $7 /emp/mo
      • Google Workspace Business Standard
        150-participant meetings, recording to Drive, 2TB pooled storage
        $14 /emp/mo
      • Google Workspace Business Plus
        500-participant meetings, attendance tracking, 5TB pooled storage
        $22 /emp/mo
      • Google Workspace Enterprise
        1,000-participant meetings, advanced security, S/MIME, Gemini AI add-on eligibility
        Quote
      Watch for
      • · Gemini for Google Workspace add-on $20-30/user/month for advanced AI
      • · Education pricing materially different from Business
      • · Storage above included pooled quota
      • · Annual billing for advertised pricing

      Key features

      • +Meetings up to 1,000 participants (Enterprise)
      • +Browser-first attendance (no install)
      • +Gemini AI take-notes and summaries
      • +Real-time translated captions in 60+ languages
      • +Deep Gmail / Calendar / Drive integration
      • +Recording to Google Drive
      • +Breakout rooms, polls, Q&A
      • +Hand-raise, reactions, custom backgrounds
      • +Mature compliance (SOC 2, HIPAA via BAA)
      750+ integrations
      Google WorkspaceGmailGoogle CalendarGoogle DriveSalesforceSlackHubSpotAtlassian
      Geography
      Global; mirrors Google Workspace footprint
      #4

      Webex Meetings

      Cisco-anchored meetings with hardware codec differentiation; declining share but real for regulated enterprises.

      Founded 1995 · San Jose, CA · public · 500–50,000+ employees
      G2 4.3 (8,480)
      Capterra 4.4
      From $0 /mo
      ◐ Partial disclosure
      Visit Webex Meetings

      Webex Meetings is the original enterprise video conferencing platform. Founded 1995, acquired by Cisco (NASDAQ:CSCO) in 2007 for $3.2B, and modernized through the 2018-2024 Webex Suite rebranding. The product covers one-to-many meetings, hybrid meeting room integration with Cisco hardware (Cisco Room Bar Pro, Webex Board, Webex Desk), Webex Calling for UCaaS, and Webex AI Assistant (transcripts, summaries, action items, real-time translation in 100+ languages). Strengths: Cisco-anchored stability and global infrastructure, FedRAMP authorization (one of three category leaders alongside Zoom and Teams), strong hardware codec ecosystem (Cisco Room Bar Pro AI codec is a meaningful enterprise differentiator), enterprise-grade compliance (FedRAMP High, HIPAA via BAA, ISO 27001), strong fit for regulated industries (financial services, healthcare, government, defense), and mature global data residency. Best fit for Cisco-anchored enterprises (1,000-50,000+ employees) prioritizing hardware integration, FedRAMP authorization, and regulated-industry compliance. Trade-offs: meeting product share is declining as Microsoft Teams wins enterprise consolidation, UX historically dated relative to Zoom and Google Meet (improving in 2024-2025), pricing opaque and bundled into broader Cisco / Webex Suite contracts (verified buyer disclosures show wide variance), Cisco strategic priority for Webex versus other Cisco product lines has fluctuated, and outside Cisco-anchored regulated enterprises Webex is less compelling than Zoom or Teams.

      Best for

      Cisco-anchored enterprises (1,000-50,000+ employees) in regulated industries (financial services, healthcare, government, defense) prioritizing hardware codec integration, FedRAMP authorization, and Webex Calling UCaaS consolidation.

      Worst for

      Non-Cisco organizations (Zoom or Teams better), buyers prioritizing modern meeting UX over enterprise compliance (Zoom or Google Meet better), or SMB and mid-market buyers (Webex pricing and complexity overkill).

      Strengths

      • Cisco-anchored stability and global infrastructure
      • FedRAMP authorization (rare in category)
      • Strong hardware codec ecosystem (Cisco Room Bar Pro)
      • Enterprise-grade compliance (FedRAMP High, HIPAA, ISO 27001)
      • Right call for regulated industries (FinServ, healthcare, government)
      • Mature global data residency
      • Webex AI Assistant with real-time translation in 100+ languages
      • Webex Calling for UCaaS consolidation

      Weaknesses

      • Meeting share declining versus Microsoft Teams and Zoom
      • UX historically dated relative to Zoom and Google Meet
      • Pricing opaque and bundled into Webex Suite contracts
      • Cisco strategic priority for Webex versus other product lines fluctuates
      • Outside Cisco-anchored regulated enterprises less compelling
      • Webex Suite naming complexity (Meetings, Events, Calling, Contact Center)

      Pricing tiers

      partial
      • Webex Free
        Up to 100 participants, 40-min meetings, free
        $0 /mo
      • Webex Starter
        Up to 150 participants, 24-hour meetings, transcripts
        $14.5 /emp/mo
      • Webex Business
        Up to 200 participants, advanced AI Assistant, recording
        $25 /emp/mo
      • Webex Enterprise
        Up to 1,000 participants, FedRAMP, custom contracts
        Quote
      • Webex Suite Enterprise
        Bundles Meetings, Calling, Messaging, Webinars; $15K-$500K+/year typical
        Quote
      Watch for
      • · Webex Suite bundle pricing complexity
      • · Cisco hardware codec ecosystem priced separately
      • · Webex Calling per-user UCaaS pricing
      • · Annual contracts standard at enterprise tier
      • · AI Assistant premium features at higher tiers

      Key features

      • +Meetings up to 1,000 participants (Enterprise)
      • +Webex AI Assistant (transcripts, summaries, action items)
      • +Real-time translation in 100+ languages
      • +Cisco hardware codec integration (Room Bar Pro, Webex Board)
      • +Webex Calling for UCaaS
      • +FedRAMP authorization for federal customers
      • +Persistent messaging and file sharing
      • +Mature global data residency
      • +Strong enterprise compliance reporting
      400+ integrations
      Microsoft 365SalesforceSlackGoogle WorkspaceServiceNowCisco hardwareAtlassian
      Geography
      Global; strongest in US, EU, APAC, government / federal
      #5

      GoTo Meeting

      Long-running mid-market meetings under Vista Equity ownership.

      Founded 2004 · Boston, MA · pe backed · 50–5,000 employees
      G2 4.2 (13,480)
      Capterra 4.4
      From $12 /employee/mo
      ● Transparent pricing
      Visit GoTo Meeting

      GoTo Meeting is the long-running mid-market video conferencing platform from GoTo (formerly LogMeIn / Citrix). The product was originally launched by Citrix in 2004, became part of LogMeIn after the 2017 spin-off and merger, and the parent company was taken private by Vista Equity Partners and Elliott Management in 2020 for approximately $4.3B before rebranding from LogMeIn to GoTo in 2022. The product covers one-to-many meetings up to 250 participants (3,000 in webinar mode), recording, transcription, and integration with the broader GoTo Connect (UCaaS) suite. Strengths: 20+ year track record (one of the original web meeting platforms), reliable mid-market fit, predictable feature set under PE ownership, public pricing (rare in this category at enterprise tier), broad SMB and mid-market installed base, strong reliability, and native integration with GoTo Connect for UCaaS bundling. Best fit for mid-market organizations (50-2,000 employees) wanting a reliable, no-surprises meeting platform without enterprise complexity, especially those also evaluating GoTo Connect for unified communications. Trade-offs: Vista Equity PE ownership has created legitimate concerns about innovation pace and pricing pressure (consistent with Vista playbook of operating-margin focus over growth), modern AI features are behind Zoom AI Companion and Google Meet Gemini, brand confusion lingers from the LogMeIn-to-GoTo rebrand, and customer support quality has been flagged as inconsistent post-PE.

      Best for

      Mid-market organizations (50-2,000 employees) wanting a reliable, predictable meeting platform with public pricing, especially buyers also evaluating GoTo Connect UCaaS bundling.

      Worst for

      Organizations on Microsoft 365 (Teams bundle wins), buyers prioritizing modern AI feature velocity (Zoom, Google Meet better), or enterprises needing FedRAMP authorization (Zoom, Teams, Webex better).

      Strengths

      • 20+ year track record
      • Reliable mid-market fit
      • Predictable feature set under PE ownership
      • Public pricing (rare in category)
      • Broad SMB and mid-market installed base
      • Native integration with GoTo Connect (UCaaS)
      • Strong reliability and infrastructure
      • Mature SOC 2 and HIPAA compliance posture

      Weaknesses

      • Vista Equity PE pressure on innovation pace
      • Modern AI features behind Zoom and Google Meet
      • Brand confusion from LogMeIn-to-GoTo rebrand
      • Customer support quality flagged as inconsistent post-PE
      • Hardware ecosystem narrower than Cisco / Zoom Rooms
      • Marketing primitives below Zoom and Microsoft

      Pricing tiers

      public
      • GoTo Meeting Professional
        Up to 150 participants, basic features
        $12 /emp/mo
      • GoTo Meeting Business
        Up to 250 participants, transcripts, drawing tools, smart assistant
        $16 /emp/mo
      • GoTo Meeting Enterprise
        Up to 250+ participants, custom contracts, dedicated CSM
        Quote
      • GoTo Connect (UCaaS bundle)
        Bundles Meeting, Phone, SMS, Contact Center; $25-50/user/month typical
        Quote
      Watch for
      • · Annual billing required for advertised pricing
      • · Larger participant tiers scale
      • · Premium support add-on
      • · Smart Assistant AI gated to Business tier

      Key features

      • +Meetings up to 250 participants
      • +Smart Assistant (transcripts, summaries)
      • +HD video and audio with VoIP and toll-free
      • +Cloud recording and transcript export
      • +Drawing tools and screen annotation
      • +Native integration with GoTo Connect (UCaaS)
      • +Salesforce / HubSpot / Microsoft 365 integration
      • +Mobile apps for iOS and Android
      80+ integrations
      SalesforceHubSpotMicrosoft 365SlackGoogle WorkspaceGoTo Connect
      Geography
      Global; strongest in US, UK, EU
      #6

      Around

      Best-in-category modern meeting UX with material vendor stability uncertainty.

      Founded 2017 · Berlin, Germany; San Francisco, CA · private · 5–500 employees
      G2 4.6 (280)
      Capterra 4.7
      From $0 /mo
      ◐ Partial disclosure
      Visit Around

      Around is the modern meeting UX leader in video conferencing. Founded 2017 with a fundamentally different design from Zoom and Google Meet, floating circular tiles instead of grid view, AI-driven audio noise suppression that is genuinely best-in-class, and a "lightweight always-on call" UX model designed for distributed teams in continuous collaboration. The company raised aggressively during 2020-2021 (Series A from Floodgate, Slack Fund, Maven Ventures), and built a passionate user base among design teams, remote-first engineering teams, and startup founders. Strengths: best-in-category modern UX (the floating-tile design is genuinely better for small-team meetings), best-in-class AI-driven audio noise suppression, strong fit for distributed remote-first teams in continuous collaboration, founder-led culture, and modern macOS-first product engineering. Trade-offs (and a critical disclosure): in late 2024, multiple sources reported that Around was winding down operations, including reports of layoffs and uncertainty about future product investment. As of May 2026 the product is still operational and the website is still live, but vendor stability is a legitimate buyer concern and we recommend any buyer signing a contract beyond 12 months do explicit vendor-stability diligence with Around's sales team. Other trade-offs: Narrower customer base than peers, narrow integration ecosystem, no FedRAMP or HIPAA compliance, and macOS-first means weaker Windows experience.

      Best for

      Distributed remote-first design and engineering teams (10-200 employees) on macOS prioritizing modern UX and audio quality, who can absorb vendor-stability risk on contracts under 12 months.

      Worst for

      Enterprises requiring FedRAMP / HIPAA (Zoom, Teams, Webex better), Microsoft 365 organizations (Teams bundle wins), Windows-first shops, or any buyer wanting vendor-stability assurance over modern UX.

      Strengths

      • Best-in-category modern meeting UX (floating tiles)
      • Best-in-class AI-driven audio noise suppression
      • Works for distributed remote-first teams
      • Lightweight always-on call UX
      • Founder-led culture and design quality
      • Modern macOS-first product engineering
      • Strong React-based architecture

      Weaknesses

      • Vendor stability uncertainty after late-2024 wind-down rumors, buyer diligence required
      • Less penetration than Zoom, Teams, Google Meet
      • Narrow integration ecosystem (50 integrations versus 500+ for leaders)
      • No FedRAMP, HIPAA, or enterprise compliance posture
      • macOS-first means weaker Windows experience
      • Mobile experience less polished than desktop
      • Limited UCaaS / phone story

      Pricing tiers

      partial
      • Around Free
        Up to 5 participants, basic features
        $0 /mo
      • Around Pro
        Up to 25 participants, recording, integrations
        $8 /emp/mo
      • Around Team
        Up to 50 participants, team admin, advanced features
        $12 /emp/mo
      • Around Enterprise
        Custom contracts, SSO, advanced admin
        Quote
      Watch for
      • · Recording quota above included
      • · Advanced integrations at higher tiers
      • · Annual billing required for advertised pricing

      Key features

      • +Floating-tile meeting UX
      • +Best-in-class AI audio noise suppression
      • +Lightweight always-on call mode
      • +Slack and Notion integration
      • +Cloud recording
      • +Whiteboard and screen share
      • +Modern macOS-first design
      • +Custom backgrounds and effects
      50+ integrations
      SlackNotionGoogle CalendarMicrosoft 365LinearGitHub
      Geography
      Global; strongest in US, EU, distributed remote-first orgs
      #7

      Whereby

      Browser-first Norwegian meeting platform with embedded-meetings API for product builders.

      Founded 2013 · Oslo, Norway · private · 5–2,000 employees
      G2 4.6 (580)
      Capterra 4.7
      From $0 /mo
      ● Transparent pricing
      Visit Whereby

      Whereby is the Norwegian browser-first video meeting platform, founded 2013 (originally as appear.in, rebranded to Whereby in 2017) and headquartered in Oslo. The product covers two distinct use cases: (1) Whereby for Teams, a browser-first meeting tool with persistent room URLs, no install required, and a strong fit for external customer meetings and low-friction collaboration; and (2) Whereby Embedded, a meeting infrastructure API that lets product teams embed video into their own applications (telehealth platforms, education platforms, customer support tools). The Embedded API has become a meaningful B2B SaaS revenue driver and is the strategic differentiator versus Zoom and Google Meet. Strengths: browser-first attendance with no install required (genuinely the best browser meeting UX in the category), persistent meeting room URLs (you book a room once, not a meeting every time), GDPR-native architecture (Norwegian / EU data residency by default), Embedded API for product builders, strong fit for telehealth and education, transparent SMB pricing. Best fit for SMB and mid-market teams (5-500 employees) prioritizing low-friction external meetings and product teams embedding video in their own applications. Trade-offs: Smaller deployed base versus Zoom or Google Meet, weaker enterprise compliance posture (no FedRAMP, no HIPAA at base tier, HIPAA available on Embedded with BAA), narrow integration ecosystem versus leaders, and the standalone meeting product is below Zoom on advanced features (large meetings, breakout rooms, polling).

      Best for

      SMB and mid-market teams (5-500 employees) prioritizing low-friction external customer meetings, and product teams embedding video in telehealth, education, or customer support applications via Whereby Embedded.

      Worst for

      Enterprise consolidation buyers (Teams or Zoom better), FedRAMP-required customers (Zoom, Teams, Webex), or organizations needing deep large-meeting / breakout functionality.

      Strengths

      • Browser-first attendance (no install required)
      • Persistent meeting room URLs
      • GDPR-native architecture (Norwegian / EU data residency)
      • Whereby Embedded API for product builders
      • Made for telehealth and education embedded video
      • Transparent SMB pricing
      • Founder-led culture and Nordic design quality

      Weaknesses

      • Thinner footprint than Zoom or Google Meet
      • No FedRAMP and base-tier HIPAA limited
      • Narrow integration ecosystem versus leaders
      • Below Zoom on advanced features (large meetings, breakouts)
      • Brand recognition lower than peers in US
      • Limited UCaaS / phone story

      Pricing tiers

      public
      • Whereby Free
        One persistent room, up to 100 participants, 45-min limit on group calls
        $0 /mo
      • Whereby Pro
        Three rooms, no time limit, recording, custom branding
        $8.99 /mo
      • Whereby Business
        Unlimited rooms, advanced admin, integrations
        $11.99 /mo
      • Whereby Embedded
        API pricing $0.004-0.10/participant-minute, custom contracts
        Quote
      Watch for
      • · Embedded API metered pricing scales with usage
      • · Larger participant tiers scale
      • · HIPAA BAA available at Embedded tier

      Key features

      • +Browser-first attendance (no install)
      • +Persistent meeting room URLs
      • +Whereby Embedded API for product builders
      • +GDPR-native data handling
      • +Cloud recording
      • +Custom branding and backgrounds
      • +Slack and Google Calendar integration
      • +Mobile-friendly browser experience
      60+ integrations
      Google CalendarSlackMicrosoft 365HubSpotTrelloNotion
      Geography
      Global; strongest in EU, US, Nordic markets
      #8

      Dialpad Meetings

      AI-anchored meetings that are strongest as part of the Dialpad UC suite.

      Founded 2011 · San Ramon, CA · private · 10–5,000 employees
      G2 4.4 (1,480)
      Capterra 4.5
      From $0 /mo
      ● Transparent pricing
      Visit Dialpad Meetings

      Dialpad Meetings is the meetings product within the broader Dialpad unified communications suite. Dialpad was founded 2011 and has positioned aggressively as the AI-anchored UC platform, Dialpad Ai (their AI engine) was launched well before Zoom AI Companion or Microsoft Copilot and remains a meaningful competitive differentiator. The product covers one-to-many meetings up to 150 participants, AI transcription and summarization (in real-time during the call, not after), AI-driven coaching and sentiment analysis, and tight integration with Dialpad Talk (UCaaS), Dialpad Contact Center, and Dialpad Sell. Strengths: best-in-class AI engine across meetings + calls + contact center (the integration is the moat), real-time transcription and summarization, strong fit as part of broader Dialpad UC consolidation, modern UX, founder-led culture, transparent SMB pricing, and meaningful compliance posture (SOC 2, HIPAA via BAA). Best fit for organizations consolidating into Dialpad UC (calls + meetings + messaging + contact center as one platform). Trade-offs: as a standalone meetings tool the value proposition is weaker than Zoom or Google Meet (the bundle is the moat), 150-participant cap is below Zoom and Teams large-meeting tiers, integration ecosystem narrower than Zoom or Microsoft Teams, and outside the Dialpad UC ecosystem the meetings product alone is rarely the right choice.

      Best for

      Organizations consolidating into Dialpad UC (50-2,000 employees), calls, meetings, messaging, contact center as one AI-anchored platform.

      Worst for

      Standalone meetings buyers (Zoom or Google Meet better), Microsoft 365 enterprises (Teams bundle wins), buyers needing FedRAMP authorization (Zoom, Teams, Webex better), or large-meeting / webinar use cases.

      Strengths

      • Best-in-class AI engine across meetings + calls + contact center
      • Real-time AI transcription and summarization
      • Strong fit as part of Dialpad UC consolidation
      • Modern UX
      • Founder-led culture and AI-first positioning
      • Transparent SMB pricing
      • HIPAA via BAA at standard tiers

      Weaknesses

      • Standalone meetings value proposition weaker than the UC bundle
      • 150-participant cap below Zoom and Teams large-meeting tiers
      • Integration ecosystem narrower than Zoom or Teams
      • Outside Dialpad UC ecosystem rarely the right choice
      • Narrower customer base than category leaders
      • No FedRAMP authorization

      Pricing tiers

      public
      • Dialpad Meetings Free
        Up to 10 participants, 45-min limit, basic features
        $0 /mo
      • Dialpad Meetings Business
        Up to 150 participants, AI transcripts, summaries, recording
        $15 /emp/mo
      • Dialpad UC Standard
        Bundles Meetings, Talk (UCaaS), AI Voice Intelligence
        $27 /emp/mo
      • Dialpad UC Pro
        Adds CRM integration, advanced AI, multi-level IVR
        $35 /emp/mo
      • Dialpad UC Enterprise
        Custom contracts, advanced compliance, dedicated CSM
        Quote
      Watch for
      • · Annual billing required for advertised pricing
      • · AI Voice Intelligence advanced features at higher tiers
      • · Dialpad Contact Center priced separately
      • · CRM integration at Pro and above

      Key features

      • +Real-time AI transcription and summarization
      • +AI-driven coaching and sentiment analysis
      • +Meetings up to 150 participants
      • +Native integration with Dialpad Talk (UCaaS)
      • +CRM integration (Salesforce, HubSpot, Zendesk)
      • +HIPAA via BAA at standard tiers
      • +Modern macOS and Windows desktop apps
      • +Mobile apps for iOS and Android
      90+ integrations
      SalesforceHubSpotZendeskMicrosoft 365Google WorkspaceSlack
      Geography
      Global; strongest in US, UK, Australia, Canada
      #9

      BlueJeans (Discontinued)

      Sunset by Verizon in February 2024. Included for category-history transparency.

      Founded 2009 · Mountain View, CA · public · N/A, discontinued employees
      G2 4.3 (380)
      Capterra 4.4
      Custom quote
      ○ Sales call required
      Visit BlueJeans (Discontinued)

      BlueJeans was a long-running enterprise video conferencing platform, founded 2009 and acquired by Verizon (NYSE:VZ) in May 2020 for approximately $400M during the early pandemic surge. The product had a strong enterprise customer base in financial services, healthcare, and regulated industries, with mature compliance (HIPAA, FedRAMP Moderate) and best-in-class meeting reliability. After four years under Verizon ownership, the product was officially sunset on February 14, 2024 and the service was discontinued. We include BlueJeans in this ranking explicitly for category-history transparency and as an honest warning to any legacy customer still running it: the product is no longer supported, security patches are no longer issued, and migration to Zoom, Microsoft Teams, Google Meet, or Webex is no longer optional. The story matters because it is one of the cleanest examples of how the post-COVID category consolidation worked: a product with strong technical fundamentals, real enterprise customers, and a $400M acquisition price was shut down four years later because the parent (Verizon) could not justify the unit economics versus the bundled platforms (Microsoft Teams, Zoom, Google Meet). Strengths (historical): mature compliance posture (FedRAMP Moderate, HIPAA via BAA), strong meeting reliability, enterprise focus, and integration with Dolby Voice for audio quality. Why we still rank it: as a buyer warning, as a category-history datapoint, and as a flag to any organization that is somehow still on it that migration is now urgent.

      Best for

      No new buyers. This product is sunset and unavailable for purchase as of February 14, 2024.

      Worst for

      Everyone. Any legacy customer still running BlueJeans should migrate immediately to Zoom, Microsoft Teams, Google Meet, or Webex.

      Strengths

      • (Historical) Strong meeting reliability
      • (Historical) FedRAMP Moderate authorization
      • (Historical) Enterprise compliance posture
      • (Historical) Dolby Voice integration for audio quality
      • (Historical) Mature meeting room hardware integration

      Weaknesses

      • DISCONTINUED, sunset by Verizon February 14, 2024
      • No security patches since discontinuation
      • No customer support since discontinuation
      • Any organization still using legacy install is at material security risk
      • Cannot be purchased; included in ranking only for transparency
      • Data export deadlines from Verizon have passed; migration urgency is high

      Pricing tiers

      opaque
      • BlueJeans Standard (sunset)
        Discontinued February 14, 2024, no longer purchasable
        Quote
      • BlueJeans Pro (sunset)
        Discontinued February 14, 2024, no longer purchasable
        Quote
      • BlueJeans Enterprise (sunset)
        Discontinued February 14, 2024, no longer purchasable
        Quote
      Watch for
      • · No longer purchasable; legacy installs are unsupported

      Key features

      • +(Historical) Meetings up to 150 participants
      • +(Historical) Dolby Voice audio integration
      • +(Historical) Cloud recording and transcription
      • +(Historical) FedRAMP Moderate authorization
      • +(Historical) Meeting room hardware integration
      • +(Historical) HIPAA via BAA
      0+ integrations
      Geography
      N/A, sunset
      #10

      Jitsi Meet

      Open-source self-hostable meetings under 8x8 stewardship; niche but real for privacy-first orgs.

      Founded 2003 · Campbell, CA · public · 5–10,000 employees
      G2 4.3 (380)
      Capterra 4.5
      From $0 /mo
      ● Transparent pricing
      Visit Jitsi Meet

      Jitsi Meet is the open-source video conferencing platform under 8x8 (NYSE:EGHT) stewardship. Originally founded in 2003 as a SIP softphone, Jitsi was acquired by Atlassian in 2015, divested to 8x8 in 2018, and 8x8 has continued maintaining the open-source codebase and the public meet.jit.si free hosted instance. The product covers two distinct deployment models: (1) Jitsi as a Service (JaaS), 8x8's commercial hosted offering with API, SSO, and enterprise features; and (2) Jitsi Meet self-hosted, the open-source codebase deployed by privacy-first organizations, EU public sector, and product teams embedding video. Strengths: open-source codebase (Apache 2.0 license), full self-host capability for privacy-first orgs, no per-user licensing costs for self-hosted, strong fit for EU public sector and government, mature WebRTC architecture, and active developer community. Best fit for privacy-first organizations, EU public sector, and product teams embedding video where licensing economics or data sovereignty matter more than commercial polish. Trade-offs: standalone product UX is below commercial leaders (Zoom, Google Meet, Around), self-hosting requires meaningful DevOps capacity, JaaS commercial offering has limited brand recognition versus 8x8's core UCaaS business, AI features are minimal versus Zoom AI Companion or Microsoft Copilot, and 8x8 strategic priority for Jitsi versus its core 8x8 UCaaS business has been historically uneven.

      Best for

      Privacy-first organizations, EU public sector, government, education, and product teams (5-2,000 employees) embedding video where data sovereignty, open-source licensing, or self-host capability matter more than commercial polish.

      Worst for

      Microsoft 365 enterprises (Teams bundle wins), buyers wanting commercial polish and AI feature velocity (Zoom or Google Meet better), or organizations without DevOps capacity to self-host.

      Strengths

      • Open-source codebase (Apache 2.0 license)
      • Full self-host capability for privacy-first orgs
      • No per-user licensing for self-hosted deployment
      • Best for EU public sector and government
      • Mature WebRTC architecture
      • Active developer community
      • JaaS API for product builders embedding video

      Weaknesses

      • Standalone product UX below commercial leaders
      • Self-hosting requires meaningful DevOps capacity
      • JaaS commercial offering has limited brand recognition
      • AI features minimal versus Zoom AI Companion or Microsoft Copilot
      • 8x8 strategic priority for Jitsi versus core UCaaS business uneven
      • Less penetration than commercial leaders

      Pricing tiers

      public
      • Jitsi Meet self-hosted
        Open-source Apache 2.0; self-host on your infrastructure
        $0 /mo
      • meet.jit.si (free public)
        Free 8x8-hosted public instance, no SLA
        $0 /mo
      • JaaS Starter
        $99/month for up to 25 monthly active users
        $99 /mo
      • JaaS Standard
        $5/user/month commercial hosted
        $5 /emp/mo
      • JaaS Enterprise
        Custom contracts, advanced compliance, dedicated infrastructure
        Quote
      Watch for
      • · Self-host requires DevOps infrastructure costs
      • · JaaS API metered above included quota
      • · Advanced compliance features at higher tiers
      • · No SLA on free meet.jit.si public instance

      Key features

      • +Open-source self-host capability
      • +JaaS commercial hosted offering with API
      • +Up to 100 participants in standard configurations
      • +WebRTC-based browser meetings
      • +Recording and live streaming to YouTube
      • +End-to-end encryption (insertable streams)
      • +SSO via SAML / OAuth (JaaS)
      • +Mature developer community and documentation
      30+ integrations
      SlackGoogle CalendarMicrosoft 365Matrix / ElementRocket.ChatMattermost
      Geography
      Global; strongest in EU, education, government, privacy-first orgs
      Buying guide

      7 steps to pick the right video conferencing

      1. 1
        1. Audit your existing productivity / UC stack first

        On Microsoft 365 E3 or E5? → Microsoft Teams is the rational consolidation play. Bundle math wins almost every CIO conversation. On Google Workspace? → Google Meet lowest friction; Gemini AI features close the gap fast. Cisco-anchored regulated enterprise? → Webex makes sense for FedRAMP and hardware integration. Mostly a Zoom shop already? → Zoom remains the safest default and Zoom Phone is the cross-sell. The mistake is picking a meeting platform without first looking at what you are already paying for in productivity / UC contracts.

      2. 2
        2. Decide whether to consolidate UC or keep separate

        Consolidation pros: single vendor, single AI engine across calls + meetings + messaging, simpler procurement, often material bundle discount. Consolidation cons: lock-in, bundle-pricing complexity at renewal, harder to switch when phone numbers and meeting UX are tied. The dominant 2026 patterns: Microsoft Teams + Teams Phone (Microsoft 365 anchor), Zoom Meetings + Zoom Phone (Zoom anchor), Webex Suite (Cisco anchor), Dialpad UC, GoTo Connect. If you are not consolidating UC, the meetings-only decision is simpler and you have more flexibility.

      3. 3
        3. Match scale, participant CCU, and budget

        SMB (10-200 employees): Zoom Pro, Google Workspace Business Starter, GoTo Meeting Professional, Whereby Pro, Dialpad Meetings Business ($1.5K-$8K/year). Mid-market (200-2,000 employees): Zoom Business, Google Workspace Business Standard, Microsoft 365 E3 with Teams, GoTo Meeting Business, Dialpad UC Standard ($20K-$90K/year). Enterprise (2,000+ employees): Zoom Enterprise, Microsoft 365 E5 with Teams + Copilot, Google Workspace Enterprise, Webex Suite Enterprise ($250K-$700K+/year). Build the ROI model around bundle math, not standalone meeting price.

      4. 4
        4. Diligence vendor stability before multi-year contracts

        This category has gone through real consolidation. BlueJeans was sunset by Verizon in February 2024 after a $400M acquisition. Around had documented late-2024 wind-down rumors and operates with reduced velocity. Multiple Zoom challengers (mmhmm, Pop, Vowel) effectively exited in 2023-2024. The boring survivors (Zoom, Microsoft, Google, Cisco) deserve credit for surviving intact. The disciplined niche players (Whereby, Dialpad, Jitsi under 8x8) have held. Vendor stability diligence in 2026 is procurement-side due diligence, not optional. For Around specifically, confirm operational status with their sales team before any contract beyond 12 months.

      5. 5
        5. Test compliance posture against your real requirements

        FedRAMP-authorized platforms: Zoom for Government, Microsoft Teams via M365 GCC / GCC High, Google Workspace for Government, Webex for Government. HIPAA via BAA: Zoom, Microsoft Teams, Google Meet, Webex, GoTo Meeting, Dialpad, Whereby Embedded, usually only at appropriate paid tiers, not free. SOC 2 Type 2 and ISO 27001: most leaders. EU data residency: Whereby (Norwegian), Jitsi (self-host), most leaders offer EU data residency at enterprise tier. Map your real compliance requirements before evaluating product fit.

      6. 6
        6. Run a 30-60 day proof-of-value with real workflow

        Vendor demos use polished sample meetings. Test with your real workflow: real Salesforce / HubSpot / Outlook / Calendar integration, real meeting volume across SMB through large-meeting tiers, real screen share with your design / engineering use cases, real AI transcription and summarization on your actual recordings, real mobile experience for your hybrid workforce. Pay particular attention to: external-guest onboarding friction (Microsoft Teams historically weakest, Whereby and Google Meet historically strongest), audio quality at 50+ participants (Zoom historically strongest, Around best-in-class for small meetings), and AI feature accuracy on your real recordings (genuine variance vendor-to-vendor).

      7. 7
        7. Negotiate at signing, bundle pricing creates leverage

        Zoom, Microsoft Teams (via Microsoft 365), Google Workspace, Webex Suite, and Dialpad UC all push 1-3 year bundle contracts. Annual contracts typically available with 10-25% premium. Negotiate: (1) participant CCU and large-meeting add-on clarity, (2) annual price increase caps (5-7%), (3) AI feature access at base tier (avoid Copilot $30 / Gemini $20-30 surprise add-ons unless explicitly budgeted), (4) UCaaS bundle pricing transparency (Zoom Phone, Teams Phone, Webex Calling, Dialpad Talk pricing should be itemized), (5) exit clauses for vendor-stability scenarios (especially relevant for Around given late-2024 stability questions). Re-negotiation post-go-live is materially harder than at signing.

      Frequently asked questions

      The questions buyers actually ask before they sign a video conferencing contract.

      Zoom vs Microsoft Teams, which one should we pick?
      The honest answer in 2026: if you are already paying for Microsoft 365 E3 or E5, Microsoft Teams is the rational choice. The bundle math is structurally hard to beat, you are already paying for Teams meetings whether you use them or not, and adding Zoom on top means paying twice for meetings. Teams meetings are not as good as Zoom meetings (audio fidelity, screen-share latency, large-meeting reliability all favor Zoom), but they are good enough, and the bundle plus Outlook / SharePoint / Copilot integration wins almost every CIO conversation. Pick Zoom if: you are not on Microsoft 365, you are SMB / mid-market where simplicity matters more than bundle economics, or you specifically need best-in-class meeting product quality (medical, legal, regulated industries with high-stakes meetings). The most common modern pattern: Microsoft Teams for internal meetings + Zoom for external customer meetings, run in parallel, yes it costs more, but the external-meeting friction reduction can be worth it for sales-heavy orgs.
      What is the difference between video conferencing and webinar software?
      They are distinct buying journeys with distinct requirements. Video conferencing (this ranking) is one-to-few interactive meetings, two-to-fifty participants where everyone can talk, see each other, and collaborate. Webinar / virtual events software (see our Top 10 Webinar & Virtual Events Software ranking) is one-to-many broadcast, one or a few presenters speaking to hundreds or thousands of attendees, with registration pages, branded landing pages, MAP / CRM integration for demand-gen, and content repurposing. The same vendors often offer both (Zoom Meetings + Zoom Events, GoTo Meeting + GoTo Webinar, Webex Meetings + Webex Events) but they are sold and bought separately. The mistake is using a meeting tool for a marketing webinar (no registration page, no MAP integration, no branded experience) or paying for a webinar platform when your use case is actually a 30-person team meeting.
      Is BlueJeans still available?
      No. BlueJeans was officially discontinued by Verizon on February 14, 2024 after Verizon acquired the platform in May 2020 for approximately $400M. The product is no longer available for purchase, no longer supported, no longer receives security patches, and the data export deadlines from Verizon have passed. Any organization still running BlueJeans is at material security risk and should migrate immediately to Zoom, Microsoft Teams, Google Meet, or Webex depending on their existing stack. We include BlueJeans in this ranking explicitly for category-history transparency: it is one of the cleanest examples of post-COVID video conferencing consolidation, where a product with real enterprise customers and mature compliance was shut down because the parent could not justify unit economics versus bundled platforms.
      How much should I budget for video conferencing software?
      SMB (10-200 employees): $1.5K-$8K/year (Zoom Pro, Google Workspace Business Starter, GoTo Meeting Professional, Whereby Pro). Mid-market (200-2,000 employees): $20K-$90K/year (Zoom Business, Google Workspace Business Standard, Microsoft 365 E3 with Teams, GoTo Meeting Business, Dialpad UC Standard). Enterprise (2,000+ employees): $250K-$700K+/year (Zoom Enterprise, Microsoft 365 E5 with Teams + Copilot, Google Workspace Enterprise, Webex Suite Enterprise). For organizations on Microsoft 365 the meeting product is effectively bundled (Teams) and the meaningful incremental cost is Microsoft 365 Copilot ($30/user/month) for AI meeting features. Verified buyer disclosures show wide variance at enterprise tier, these are medians, not ceilings, and bundled UC contracts (Zoom Phone, Microsoft 365 E5, Webex Suite, Dialpad UC) materially change the math.
      What about AI features in video conferencing in 2026?
      AI in video conferencing 2026 is now table-stakes for the basic features and a real differentiator for the advanced features. Table-stakes (every leader bundles these): real-time transcription, post-meeting summaries, action-item extraction. The bundle pattern (Zoom AI Companion, Microsoft 365 Copilot, Google Workspace Gemini, Webex AI Assistant) is accelerating commoditization of basic AI. Differentiated AI in 2026: real-time translation in 60-100+ languages (Google Meet leads at 60+ languages, Webex AI Assistant at 100+), AI-driven coaching and sentiment analysis (Dialpad Ai leads), AI noise suppression (Around best-in-class for small meetings, Krisp standalone leads broadly), and AI codec hardware (Cisco Webex AI Codec is the differentiated room-system play). The honest read: for basic meetings, AI features are no longer a meaningful differentiator. For advanced use cases (sales coaching, multi-language global teams, room hardware), AI is genuinely differentiating.
      Do I need a separate UCaaS / phone platform alongside video conferencing?
      It depends on your existing stack and consolidation strategy. The major platforms now offer integrated UCaaS: Zoom Phone bundles into Zoom; Microsoft Teams Phone bundles into Microsoft 365 E5; Google Voice integrates with Google Workspace; Webex Calling bundles into Webex Suite; Dialpad Talk + Dialpad Meetings is sold as one UC platform; GoTo Connect bundles GoTo Meeting + GoTo Phone. The strategic question is whether to consolidate UC into your video conferencing platform or maintain separate vendors. Consolidation pros: single vendor, single AI engine across calls + meetings, simpler procurement, often material discount on bundle. Consolidation cons: lock-in, bundled-pricing complexity at renewal, switching cost is higher when phone numbers and meeting UX are tied. Most mid-market and enterprise organizations in 2026 are consolidating into one of: Microsoft Teams + Teams Phone (Microsoft 365 anchor), Zoom Meetings + Zoom Phone (Zoom anchor), Webex Suite (Cisco anchor), Dialpad UC (Dialpad anchor), or GoTo Connect (GoTo anchor).
      Which video conferencing platforms have FedRAMP authorization?
      As of May 2026, FedRAMP-authorized video conferencing platforms include: Zoom for Government (FedRAMP Moderate and High), Microsoft Teams via Microsoft 365 GCC and GCC High (FedRAMP Moderate and High depending on tier), Google Meet via Google Workspace for Government (FedRAMP High), and Webex via Cisco Webex for Government (FedRAMP Moderate and High). GoTo Meeting, Dialpad Meetings, Around, Whereby, and Jitsi do not have FedRAMP authorization. BlueJeans previously had FedRAMP Moderate but is discontinued as of February 2024. For federal contractors, defense, and regulated industries requiring FedRAMP, the realistic vendor list is Zoom, Microsoft Teams, Google Meet, and Webex. HIPAA via BAA is more broadly available, Zoom, Microsoft Teams, Google Meet, Webex, GoTo Meeting, Dialpad, and Whereby Embedded all support HIPAA BAA at appropriate tiers.
      Can I evaluate video conferencing platforms via free trial?
      Free tiers: Zoom Basic (40-min limit on group calls, 100 participants), Microsoft Teams Free (60-min limit, 100 participants), Google Meet Free (60-min limit on 3+ participant calls), Webex Free (40-min limit, 100 participants), GoTo Meeting (14-day trial), Whereby Free (one persistent room, 45-min limit), Around Free (5 participants), Dialpad Meetings Free (10 participants, 45-min limit), Jitsi Meet (free open-source self-host or free meet.jit.si). Demo only: Webex Suite Enterprise, Microsoft 365 E5 with Copilot. For mid-market and enterprise evaluations, run a 30-60 day proof-of-value with your real meeting volume, your actual integrations (Salesforce, Slack, Outlook, Calendar), and at least one large-meeting test before signing multi-year contracts. Vendor demos use polished sample meetings, test with your real workflow.

      Glossary

      UCaaS (Unified Communications as a Service)
      Cloud-delivered platform combining voice (PSTN calling), video meetings, messaging / chat, and often contact center into one suite. Microsoft Teams + Teams Phone, Zoom + Zoom Phone, Webex Suite, Dialpad UC, GoTo Connect, RingCentral MVP are the dominant UCaaS platforms in 2026.
      CCaaS (Contact Center as a Service)
      Cloud-delivered contact center platform, agent routing, IVR, omnichannel customer interaction. Adjacent to but distinct from UCaaS. Zoom Contact Center, Webex Contact Center, Microsoft Teams Contact Center, Genesys Cloud, NICE CXone, Five9 lead.
      SBC (Session Border Controller)
      Network device that controls signaling and media for VoIP / SIP traffic. Critical for connecting cloud meeting platforms (Microsoft Teams, Zoom Phone, Webex Calling) to PSTN trunks and on-prem PBX systems via SIP trunking. Enterprise UC deployments depend on SBC architecture.
      SIP trunking
      IP-based PSTN connectivity that replaces traditional T1 / PRI lines. Enables cloud video conferencing platforms to make and receive PSTN calls. Microsoft Teams Direct Routing, Zoom Phone BYOC (Bring Your Own Carrier), and Webex Calling Local Gateway all use SIP trunking patterns for hybrid deployments.
      End-to-end encryption (E2EE)
      Encryption where only the participants can decrypt the media, even the platform vendor cannot. Distinct from "encryption in transit" which is standard. Zoom offers E2EE as an opt-in mode that disables some features (cloud recording, transcription); Microsoft Teams and Google Meet support E2EE for one-to-one calls with limitations; Jitsi supports E2EE via insertable streams. Marketing-claim risk historically (see the 2021 Zoom $85M class-action).
      FedRAMP High
      Federal Risk and Authorization Management Program High Impact baseline, the highest US federal cloud authorization, required for defense, intelligence, and high-impact federal use cases. As of May 2026: Zoom for Government, Microsoft 365 GCC High, Google Workspace for Government, and Webex for Government hold FedRAMP High authorization in video conferencing.
      HIPAA via BAA
      HIPAA compliance for video conferencing requires the vendor to sign a Business Associate Agreement (BAA) and to enable specific compliance configurations. Zoom Healthcare, Microsoft Teams in HIPAA configuration, Google Workspace for Healthcare, Webex with BAA, GoTo Meeting with BAA, Dialpad with BAA, and Whereby Embedded with BAA all support HIPAA. Free / SMB tiers typically do NOT support BAA.
      AI Companion / Copilot bundle
      The 2024-2026 bundling pattern where leaders include AI transcription, summarization, and action-item extraction in their base meeting tier. Zoom AI Companion (free with paid tiers), Microsoft 365 Copilot ($30/user/month add-on), Google Workspace Gemini ($20-30/user/month add-on), Webex AI Assistant (bundled with paid tiers). Accelerates basic-AI commoditization.
      Hybrid meeting room hardware
      Dedicated room-system hardware (cameras, microphones, codec appliances) optimized for hybrid meetings where in-person and remote participants both attend. Cisco Room Bar Pro (Webex AI Codec), Zoom Rooms (with Logitech, Poly, Neat, Yealink), Microsoft Teams Rooms (with Logitech, Poly, Lenovo, Yealink), and Google Meet hardware (Series One with Avocor, Logitech) lead.
      Embedded meetings API
      API offering that lets product teams embed video meetings into their own applications (telehealth, education, customer support, B2B SaaS workflows). Whereby Embedded, Jitsi as a Service (JaaS), Twilio Programmable Video, Daily, and Agora lead. Distinct from standalone meeting platforms, sold as infrastructure to product builders rather than to end users.

      Final word

      See the full intelligence profile for any product on this page, including verified pricing, vendor trust scores, and review patterns. Browse the Video Conferencing category page →

      Last updated 2026-05-09. Pricing data is reverified quarterly. Found something inaccurate? Tell us.